Outstanding! We rented a storage space here for three years and were very pleased with our…read moreexperience.

Easy to work with and great covered storage. They were responsive and met us at the site to sign…read morepaperwork. Worth the wait to get a spot!

The unit itself was climate controlled and in a great location, but I did have two concerns. My…read moreunit had a lot of dead bugs in it, mainly crickets. And the gate was broken the whole duration of my rental where it remained open 24/7 so how secure is the unit when anyone can come and go as they please whether they belong there or not. I am disappointed that I was paying for a secure unit that was not secure.

Extra Space Storage is fantastic! Tim was incredibly helpful and made the entire experience smooth…read moreand stress-free. His professionalism and friendly attitude were top-notch. Highly recommend!

My encounter with this location was very positive. I rented a truck online, and was offered a…read morediscount to arrive later. They couldn't find my trucks keys, so I just remained patient while they looked for them. Sure enough.. hidden under some paperwork. The guys were super pleasant to work with, and assisted me by letting me keep my trailer parked there while we loaded the truck. Then they assisted me in getting my Jeep on the trailer, which is fantastic cause I have no idea what I'm doing here! Lol One even gave me a nice pen as a souvenir for being a Veteran. I thought that was just very kind of him.

Everything is good but except that $45 rate increase monthly really kicked my butt financially the…read morelast year and a half. Thought it was excessive!

Would give ZERO stars but that's not an option! They evicted my long term (12 YEARS+) 74 year old…read moreparents because of mistaken identity! They accused them of sleeping in their cars on the premises and didn't have the common decency to do a welfare check or clarify the situation! (Just to clarify they were not sleeping in their car, it was someone else and Taylor wrote down the wrong unit number!) My parents were in good standing, unproblematic always paid on time and hardly ever visited their units. Besides that, their units on wonder world have a major rat infestation (see pictures)! Many of my parents items were ruined! WOULD NOT RECOMMEND!

This is a great place to keep your stuff! And right off the highway. The staff were kind, friendly,…read moreand understanding. I definitely recommend using Tom Thumb.

In the summer of 2019 , they stole all of my music equipment & high end clothing , and records (…read morethat were given to me by a deceased family member) they even claimed that my unit was left open.. even though I locked it & used their lock.. The case was never solved and I lost about $8000+ worth of items. The owner also refused to take responsibility as well. DO NOT STORE ANYTHING HERE EVER IF YOU VALUE YOUR ITEMS IT IS NOT SAFE AND THE FRONT CAMERAS DO NOT WORK.

From the owner: The security and safety of personal belongings is a priority when searching for a self-storage…read morefacility. At locally owned and operated River Road Storage in San Marcos, TX, the staff is dedicated to providing safe, secure storage units to clients throughout the Hays and Travis County region. Their self-storage units can hold a variety of items ranging from furniture to recreational vehicles. The size of units available include; 5x5 units that has the volume of a small walk-in closet, 10x10 units that can hold contents of a one-bedroom apartment and even larger 10x30 units capable of holding the contents of a four to five-bedroom home. For further protection of belongings, a free lock is provided with the rental of a unit, pest control inspections are conducted monthly, the gate requires a personal access code and security cameras are present on the grounds of this well-lit facility. The affordable self-storage units at River Road Storage provide your items with the ultimate security. Contact them by phone today at (512) 396-7023 or visit their website for more information. You can also like them on Facebook.

Angela is very professional and pleasant to interact with!…read moreVery secure and clean environment to store your belongings.

The staff is horrible and rude. Condescending and disrespectful. The lady needs to improve in…read morecustomer service.