weird. For example, they don't have semigloss exterior paint, forcing me to buy gloss, which I…read moredon't want. Other paint is only available in gallons, not quarts, forcing me to throw away money buying paint I will just throw away later. Seriously, all these guys do is sell paint and their selection is incredibly limited. Why? The only reason I'm shopping here is that our painters started with this company and so I feel forced to match what they already bought previously.

Who ever gets excited over a visit to a paint store?!? Certainly not me, until my unbelievably…read morewonderful experience at the Sherwin Williams store in Kona, where I was blessed to be greeted by Marty immediately! Unlike shopping for paint in a big "box" store where you have to search on your own and HOPE BIG TIME that you've chosen the correct type of paint (good god...latex? enamel? oil base or water?) for your project, Marty asked me all of the pertinent questions and knew immediately which paint AND primer I needed; thank God he told me about the primer, because otherwise? all of my hard work painting would've been a complete waste, weeks later! I will never shop for paint and related supplies anywhere else but this store! And I'll always call in advance to be sure Marty is on duty too! Big box stores are forever banished from my life.......

Easy to work with and the staff is very knowledgeable. From ordering paint to getting machines that…read moreare needed they are helpful every step of the way.

These guys are awesome. They helped me get the color I wanted. I will never try to choose a color…read moreonline again. Always go in the store.

ABC Painting always does the best work in all of Big Island!! Awesome customer service and amazing…read morequality of work. Need a skilled paint job? Be sure to hire ABC painting for all your painting needs!

Excellent work. ABC Painting put care and quality into painting the interior of my home. I highly…read morerecommend them.

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

Always great service and usually have exactly what I need. Purchased a grill online delivered to…read morestore. They assemble it for us as we requested. Grill too big for our car...a friend came with his pick up, staff assisted us by securing parking spot first then helped us load the grill into the pick up. The manager helped heavy lifting as well. Our go to hardware store.

For a quick stop to obtain any tool including small screwdriver set, this place has the supply we…read moreneeded. We were greeted at the door by one of the staff. Plenty of parking.

Sariah prepped and painted our house exterior and garage. In addition she prepped and stained…read morethe deck. She did an excellent job . She presented herself in a professional manner. Has very good attention to detail as shown by the results of the work. She interacted nicely with us and insured we were onboard with all aspects of the project. Highly reccomend Aloha Custom Painting

Sariah just finished painting the interior of our home. She did an excellent job! I found her…read moredependable, neat and a good communicator. We will have her back to do some kitchen cabinets in the future!

I have always looked to ACE as a friendly, dependable place to shop. I was in the middle of a very…read moresparsely populated area in Hawaii. I was having a medical condition flare and quickly went into this store feeling grateful because I've always known people to be friendly and welcoming. When I asked where the rest room was located, I was turned away! You mean to tell me that an ACE HARDWARE store can turn customers away??? I am reporting them to corporate right now! Unbelievable. I'm so disappointed in this horrible representation of this "friendly neighbor" feeling that you show on your advertisements. They get an F for customer service!

The staff try and care they are so nice prices are high but that's not the staffing fault I'm happy…read morewe have it around

Have come to HPM Kona many times over the years. Wanting to use local vs big chain. BUT they have…read morenever had the things I need and their customer service is unfriendly and unhelpful.

Currently today they are having a sale on specific indoor/outdoor light fixtures. Certain models…read moreand styles are available. Be selectful and choose only those that you are for certain of. Have a look, decide, make a choice and purchase. Enjoy your day

Always super friendly and knowledgeable. I have better luck finding things here than any other…read moreplace. Stock isn't always great but that's island living. And they actually ask if they can help you which HPM NEVER does.

They failed to process a refund- I spent an hour on hold. They do not pick up the phone and only…read morething that answers the phone is the AI. You cannot get a person on the line. Employees stand around talking amongst themselves ignoring customers. Management is MIA and no one knows anything. Total lack of any kind of customer service. The reviews are persistently bad and yet nothing gets fixed!