This company represented to me that they did pool installations and remodels. This was not the case…read moreas all contractors who came to my house worked for California pools. The pool remodel took 5 plus months despite numerous promises and deadlines. Plus the recommendations for various things such as the depth of our Baja shelf were contrary to industry standards which we learned only when a sub contractor showed up and said "oh no you don't want that." When the California pools guy showed up and said your Baja shelf should be only 10" we then had to pay extra for the additional concrete we were told was needed. While ultimately the pool turned out nice it was due to the help of California pools. I suggest you hire California pools and avoid the headaches and the massive amount of misinformation. With all the change orders and up charges I'm not certain we saved any money by using them.

This is the place where you will find knowledgeable pool people: from salt systems to filters to…read moreheaters both low end as well as high end and more important automation systems (something most pool people don't really understand). He comes in and solves other people's messes (like pool guys that don't know what they are doing) After talking to many pool services that gave me vague answers to my problem I have been having with my pool, one call and Rick had it figured out. Extremely fair pricing and an honest person. A rarity in the pool business. I would strongly recommend you hire him.

This is specifically about Rudy in the paint and key department…read more Rudy used to help me with hardware stuff over at the old lumber yard at Lincoln and Broadway. (Not BB, but yall remember that place.) As the daughter of a professional tradesman, I know more than average about what I'm looking for in hardware. And Rudy was also helpful with a smile and without any of the attitude about helping a lady look for a special piece of hardware. I was a little sad when that old lumber yard place closed, mostly because Rudy. Now, I'd also go over to Bourget bros for garden rocks and the occasional drill bit. And yall could not imagine how delighted I was that BB had the wisdom to hire Rudy! I think higher of the whole establishment in general because of it. Our fella Rudy is working in the paint department and two weeks ago he helped me make some duplicate keys I needed. He's still being awesome. If you need paint or key or anything in Rudy's department, do yourself a favor and see this gem of a human. I snapped a lil pic to show my husband that Rudy is helping me. (I hope that cool with R.) I just think he's a hardworking, nice fella and I'm happy he's still working nearby. In my mind he's part of all the little things I like about living in SM. (I'm somewhat less a fan of getting shouted at in the parking area, but I get it... they are trying to keep things moving. )

They treat their employees very badly here. I've been coming here for years to get material for…read morecustomers, little did I know they can't treat their customers well, either their own but employees. Such a disgrace, never coming here again.

UPDATE: I was able to communicate with Spencer, the owner of the company, who reached out after…read moreseeing this review and offered to refund some of the charges for the repair because of the issues I encountered. I really appreciate it, and am revising my review accordingly--I will keep using this company and hope it all goes smoother in the future! Original review: They really don't care about client experience or quality of work anymore I was a customer of this company for a number of years and used to have a great experience with both Rick (for cleaning) and Javier (for repairs). Then, the company started cutting costs and hired a young guy with no experience to take over the cleaning. Suddenly, my service became haphazard--with pieces of my spa broken during service with no notice. When I would call later, they would deny that the new cleaner had broken the piece. Anyway, I had to finally quit their cleaning service when I came home after a cleaning to find dirt strewn all over my yard and concrete tiles stained through negligence. Enough. But I stayed with the repair service, because Javier was great, knew my spa and was always reliable. A couple months ago, I needed a repair and requested Javier specifically. They said he was in demand and it would take longer to book an appointment with him. Fine, I would wait happily. Finally, the day of the appointment, a new young guy showed up, shocking me since I'd been waiting for the person who knew my spa and who I trusted. But, to be open-minded, I let the young guy work on my spa. Mistake on my part, and I now regret it. He diagnosed it, got the part and came back to install it. So far so good. But after he left (without refilling or testing the spa) I realized my spa now was leaking. Turns out when he was installing the new part, he broke our custom drain system and didn't mention it. Just like the other young man. It's shocking really - to have a company culture where service folks think it's okay to simply not mention to you when they break a piece of your equipment. I called them back to diagnose, which they did, and said they'd call back with a "plan". But I didn't hear back from them. When I finally reached out to see what the plan was, they said they had pieces "on order" and they'd call back in 2-3 weeks. The pieces were pvc pipes and valves that can be purchased at any hardware store. No need to "bulk order" as I was told erroneously. I said forget it - we'd fix it ourselves, but could they at least discount the original repair to make it fair to me. They refused, and immediately charged my card the full amount. So, here I am, doing the only thing that a client can do in these days of declining accountability and lack of quality service: giving you a full report of what you can expect when interacting with this company. I hope you can learn from my experiences.

Everyone, at this Culver City outdoor pool and spa company, is Always a pleasure--Helpful in…read moreconfronting any issues that come up. I purchased an Endless Pool and Spa from them three years ago. It was installed withe awesome perfection! And maintenance for draining and cleaning has been down 4 times and has always been well done and efficient. Recently I had shut down the pool and had an issuing with restarting. They sent out their technician **Ray who was just wonderful, got everything started and explained to me what had occurred as well. A shout out to **Kheshawn the gentleman who performed the last pool cleaning! Amazing job! **Also to Jessica and Yasmin who have always responded timely to my calls and deliver exceptional customer service!! BRAVO Lifestyle Outdoor...you're doing something right to attract, and retain, this caliber of people!!! Also an overdue thanks to **Juan, an electrician who did the original work to install additional circuits for the pool!! Excellent job! THANKS TO ALL!!

I needed wood for an absolute disaster of a bed I got off Amazon…read more Picked the wrong day to come (it was their SpringFest) but any other day I assume they have plenty of parking. Even with the fest in full swing, the staff was helpful, they didn't mock my lack of knowledge and I got a lot of wood fast for a fair price. So yeah this place is pretty awesome.

Anawalt is my new favorite place in Los Angeles! From the lumber yard, to the garden center, this…read moreplace has it all. Also, shoutout to Alexis--someone give this girl employee of the year! She spent so much time with us and was beyond patient and knowledgeable. 10/10

I believe this hardware express store on Olympic Blvd. has gone out of business or re-located to a…read moredifferent address ?? it is at a good location or was at a good location in West L.A.

I was at a nearby lumber/hardware store and they only had light duty joist connections. Not being…read morefamiliar with the different grades of connections, I asked another patron and he recommended Hardware Express. I went the following day, the guys were friendly and efficient getting me exactly the joist connection I needed. This place isn't really a hardware store it's more of store that has specialty (at least to me) metal parts for construction.

Always helpful, highly recommend. I use the Palisades and…read moreWLA locations Staff are helpful and knowledgeable.

I had a great experience here and just had to share! From the moment I walked in, the staff was…read moreincredibly friendly and welcoming. Everyone was approachable, attentive, and genuinely eager to help, which made the whole visit feel easy and enjoyable. The store itself is very clean, well-organized, and easy to navigate--you can tell they really take pride in maintaining the space. A special shoutout to the general manager, Rosie, who was especially pleasant and helpful. She went above and beyond to make sure everything was taken care of and that I had a positive experience. Overall, excellent customer service and a great environment. I'll definitely be coming back!

We have been using Ricardo for several years to service our pool and jacuzzi! Excellent service…read moreweek after week. We highly recommend King Neptune Pool Service! Happy Swimming!

Weekly service was ok for a while but as soon as something major comes alone this is not the…read morecompany for the job. Let's just say when the going got tough, they got gone!Unfortunately I had to learn this the hard way and hope others will benefit by my feedback. There are plenty of other pool service companies out there. Ask plenty of questions, like do you believe the heater is part of the pool/service.

Great store with nice customer service, good value and some very unique fireplaces and grills for…read moresale. I love this Culver City neighborhood, too. There is easy free parking just a block to the west in the public structure.

I've had to order a few barbecue covers over the years and Armand's always does a good job and is…read morevery efficient. I noticed that they have a very good selection of high-end barbecues which I really like. I don't know the employee's name that I dealt with last week, but he was very cordial and easy to deal with.I think this would be the first place to start for your barbecue needs!