1. Rancho Wealth Management

    1. Rancho Wealth Management

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    Rancho Cucamonga, CA

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    Rancho Wealth Management

    5.0 (1 review)
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    Services - Rancho Wealth Management

    Investment management

    Life insurance

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    9 years ago

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    Kessler Alair Insurance Services - The Kessler Alair Insurance Family. Ready to help you.

    Kessler Alair Insurance Services

    (51 reviews)

    If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

    This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

    Allstate Insurance Agent: Alsop & Associates Insurance Agency - Isabel Torres is one of our amazing Customer Service Agents! She's ready to assist you with all your insurance needs.

    Allstate Insurance Agent: Alsop & Associates Insurance Agency

    (61 reviews)

    I cannot say enough good things about Maila Castro and the entire Allstate team that assisted us…read more We were dealing with a complicated homeowners insurance situation that involved combining our home owners coverage with a California FAIR Plan policy. The FAIR Plan itself is expensive and, frankly, not something anyone is excited to have to rely on. But navigating that process could have been incredibly stressful, especially with everything else our family had going on. Maila was an absolute godsend. She was patient, knowledgeable, responsive, and incredibly easy to work with. She took what felt like a complicated and overwhelming situation and made it simple. She was able to guide us through the options, answer our questions, and get everything taken care of with surprisingly little effort on our end. There were moments when I was juggling a dozen different things, and knowing that this was in capable hands was a tremendous relief. What impressed me most was that Maila genuinely cared about helping us, rather than making us feel like just another policy number. She was kind, reassuring, and went above and beyond to make sure we were taken care of. Insurance is rarely something you get excited about, but having someone like Maila in your corner makes a huge difference. We are incredibly grateful for her help and for everyone at Allstate who assisted us. If you're looking for someone who is knowledgeable, compassionate, responsive, and willing to make a complicated process feel simple, I highly recommend Maila Castro and her team. Five stars doesn't quite cover it.

    To whom this may concern: I would like to share my deepest appreciation for Agent Misty Torrez…read more She gives me her undivided attention with my home owner and auto insurance needs. She is very knowledgeable and patient with me. Having her as my agent, I am very blessed that Misty makes it much easier to understand the inns and outs of the technical involvement to assure me that I am getting the best rates. She totally goes out of her way to go the extra mile for me. I Like most people want that comfortable security of working with a Agent who is a professional in her expertise of her field. So All State you have to know that she is on the job. A huge thank you for hiring her. I have been very satisfied with Misty for the past 2 years now. I also have plans to hang on to her for my future needs. Thank you for this opportunity to share. James A. Line a Happy home owner in Atascadero Ca.

    Rancho Wealth Management - financialadvising - Updated September 2026

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