The owner is very nice very respectful and very polite. I owe him a beer for making sure that…read moremyself and my family are taking care of and will be getting the equipment that we had picked up and dropped off for us we will be getting that later on like I said I owe that gentleman a beer

I dropped off a chainsaw on 1-5-26, for a clutch replacement. 3-20-26, after many visits to check…read moreon it, and a wrong part later wich they charged me for, finally I had to watch them finish it in front of me and they charged my again for getting the right part.........I will be taking my business elsewhere.......

Did a great job attending me and servicing my equipment. They run great now. They were also fast.read more

Took care of my stihl chainsaw and blower in a couple of days. Great repairs invoices and detailed…read morerepairs made. Will be back again

I've been buy my lawn and wood cutting items here for years now and they've proven to be very…read morecustomer friendly. Whether you are shopping for a chain saw, lawn mower or just a shovel you'll find the best brands here. Personally I've bought chain saws and weed eaters here and with the service department, you can be assured that they'll keep your tools running and in top condition. Stihl, Honda, Echo or Husqvarna...it doesn't matter you'll be happy you shopped here...I know I am.

First time customer and LAST time customer. They are liars. Make promises they don't keep. Say a…read moreblade sharpen would be one week. Then denied ever saying it. Promised mower would be done Friday and they would call. No call. Excuse was the guy that does the calling was off on Friday. Well I think they should have more than one person doing the calling backs. Monday morning owner called about when mower was going to be done. They said in the afternoon. Then they called back in a 1/2 hour and said it was done! Flaky people who don't care about their customers except if you are commercial then they said they do commercial first then the homeowner! That's just wrong. Had the mower at least 4 weeks just for a blade sharpen! Do Not Deal with these liars.

Excellent service however they're just constantly backed logged. It takes 3 to 4 weeks to get…read moresomething out of the shop. That's how busy they are so what does that tell you how good they are

Took an EGO mower in for a warranty repair. Two weeks later and no parts even ordered. The last…read moreseveral days they stated the part was ordered and on the way, but EGO advised they had not ordered anything and were not being truthful. An associate promised to follow up and call me the next morning; no call. I called, and reminded him of his promise and his response was "well, it's still morning somewhere". Very poor customer focus.

I was able to get parts for my old trusty lawnmower. They also repair ailing equipment. Nice prices…read more& friendly service.

Great experience with this business! I took an older weed eater in to be serviced. Fred was quick…read moreto go through it and get it going smoothly. He also showed me how to use it more effectively. Very honest and fair pricing. Was quick to get it back to me. Highly recommended!

Polite, knowledgeable. Fair pricing. All work will be done there from now on…read more Thank you sir, garden is set because of your help with my rototiller

Absolute best place in Kings/Tulare counties to go for sales, service and repairs to lawnmowers,…read moreedgers, trimmers, chainsaws, etc. Honest, reliable, fair priced and dependable. Outstanding customer service and rapid repairs are the norm. I've been using them for years and will continue to give them my business. I trust them to give me a fair and honest deal. Not only that but, they stand behind their service and labor practices. Give them a shout. These guys are a Godsend to the hardworking and under-appreciated landscapers, gardeners, and yard maintenance crews of Hanford and surrounding area. Special thanks to David for the great job repairing my Honda Commercial Mower, HRC 215 and to Melinda for the excellent customer service and assistance in helping me load the mower into my truck. Sales Receipt #6828 of 3/25/2020 Service Order No. 3204140

Brought in a Stihl chainsaw for tune-up. Left a $50 deposit and was told by one of the sons they…read morewould call me back in a week and half. Two weeks later I stopped by to check on it. Owner, father wasn't sure what happened but told they were unable to work on it because the cylinder wall was scared. I mentioned all I needed was a tune-up. Brought it home to tune-up myself and realized that this was never touched or any indication that it's been handled. I have pictures Feel like I have been taken advantage of. Never to return

I took in my riding lawn mower because it wouldn't start. Sequoia Outdoor had serviced it 5 months…read moreprior and I ran it one time. They called me with quote of $350 to repair saying the carburetor needed to be rebuilt. I said no picked it up with a $95 diagnostic charge, drove to Clovis Repair. He didn't have time to look at it but gave me suggestions to do it myself. He said to check for power, which I did and that was good. He said to check the automatic gas shut off which can stick,A VERY COMMON PROBLEM. . I checked this button and it was stuck. I sprayed it with carburetor cleaner and loosened it up. It started perfectly!!!!!!! I'm so grateful for the honesty of Clovis repair. I was charged $95 at Sequoia and they couldn't even diagnose a simple fix. I was a big supporter of this small family business but this service is UNACCEPTABLE. I WILL NOT USE THEIR SERVICES ANYMORE.

I've brought a couple of things for repairs to Empire Saw and have nothing but praise for Rick…read more The guy really knows his stuff. On one occasion I brought a unique generator to him that he never saw before; it is a hybrid unit that runs off either gasoline or propane. He figured out the problem and had it back to me in hardly no time. Very friendly and is extremely knowledgeable. Highly recommend.

this people are big time the crook.no customer service .person with long hair.he just said we don't…read moredeal with drown people raciest person. he wanted to charge 2000 dollars mower repair