Excellent support staff offer kind efficient service with patience …read more.. Team support at front with courtesy and compassion.

Eye Institute of Marin has wonderful doctors and staff who pay great attention to detail. They…read morehave the latest equipment and take their time. Dr Hemond is following my eyes carefully which hasn't been done before. I do have a problem with needing to make 2 appointment when only one should be necessary. One for the tests and one to have my eyes dilated and speak with the doctor. I don't have time for 2 appointments.

Dr. Yohai charged me $50 because I was 20 minutes late for my appointment. That day there was a…read moremassive rainstorm, traffic was backed up on #101 so I called, and when the call went to voicemail I left a message. When I arrived I was prepared to wait, but Dr. Yohai said he was booked for the entire afternoon. There was only 1 patient in the waiting room. I am 76 years old, he had no understanding or respect for what it took for me to drive in that storm. I changed ophthamologists and learned that Lumigan was just as effective as Combigan for my glaucoma. Dr. Yohai prescribed the Combigan which was costing me $200/month, Lumigan costs me $5. Go figure that one.

My husband has glaucoma, and Dr. Yohai treats him with deep respect and professionalism. He has…read morebecome a good friend, and we trust him -- he is excellent.

The front desk receptionist was rude, dismissive, and made me feel like an inconvenience from the…read moremoment I walked in. No greeting, no courtesy--just an unfriendly attitude. First impressions matter, and this one was not good. The Doctor was great and the eye exam was thorough

They will try to sell you the most expensive glasses. Even to your kids who will break or lose…read morethem. As a parent if you oppose, it makes you look like the bad guy. Come on, our kids don't need Tom Ford glasses. Just because we have the money doesn't mean we want to spend it all. Give me a break........ I waited to help my son pick out glasses but was told to sit in the waiting area. During that time my son was shown super expensive glasses. Please think as a parent and know that we are not all made of money.

Dr. Yang is an outstanding eye surgeon who uses state of the art equipment both in his office and…read morewhere he operates, in the city as well as Marin. I am so fortunate to be a patient! He took excellent care of removing my cataracts at the Eye SurgeryCenter of SF and is currently working on getting me to use as few eye drops as necessary for my glaucoma. I have 100% confidence in him! Staff is excellent as well.

Dr Yohai is the BEST I had lasik surgery 22 yrs ago. Never…read morethinking about cateract surgery back then and not knowing it was important to have the demensions of your eyes prior to lasik. Fast forward 22 yrs and I need cateract surgery. I had been to two other ophthalmologists and each one told me they could not guarantee what my vision would b after cateract surgery, because I did not have the demensions of my eyes prior to cateract surgery. These r my eyes people, I was not liking those odds. I remembered my optometrist from years ago had told me about Dr Yohai - in fact I had been to him a couple of times for eye exams but we never discussed cateracts. I made an appt with Dr Yohai and told him my story and he told me not having the eye demensions prior to lasik surgery was NOT a problem, he had the latest technology that could handle this. I gotta tell you Dr Yohai is a miracle worker. I have 20/30 vision in my right eye and 20/25 vision in my left eye but both eyes together I have 20/20 vision. These r your eyes people - go to the best. Never in my wildest dreams did I expect to have this vision. I was happy if I had to wear glasses that did not have extra thick lenses that I had prior to lasik surgery.

I highly recommend Dr. Bonnie Nickel. She was absolutely lovely and you can tell she has deep…read moreexperience. We were concerned our 6 month old daughter might have had a lazy eye. On our way to our appointment, we got stuck in some traffic and called ahead. Dr. Bonnie Nickel was very kind and understanding. When we got there, I was a bit worried because our daughter is going through a major stranger danger phase. Dr. Bonnie Nickel couldn't have been more warm and kind. She clearly knows all the tricks of how to put a baby at ease, and she also moved through the appointment efficiently which I appreciated. She explained everything in easy terms for us, instead of medical jargon. I wish all doctors were this wonderful to interact with.

For those of you who are old enough, remember the day when Docs took their time, listened, cared…read moreand had a sense of humor? She is all that and more. With meticulous detail, she did a THOROUGH exam, diagnosed my husband, gave detailed post care instructions and arranged follow up. The visit could not have been better. 10 stars, really. We are both ER physicians, so we know the world of medicine pretty well and I could not have been more pleasantly surprised with her. Thank you for doing the work you do.

Not a trustworthy facility. They seem to want to make all sorts of exams and tests for additional…read morecharges. No follow up, no discussion, no answers to questions. And Dr Hammond is so spastic that it's very awkward. Never seen Drs act this way. See them at your own risk.

A Life-Changing Experience…read more I recently underwent cataract surgery with Dr. Najafi where she expertly replaced my cataracts with intraocular lenses (IOLs). I will admit I was hesitate and concerned about anything relating to my eyes. I have had other surgeries but anything to do with my eyes are different. Dr. Najafi is very conservative. She did surgery and replaced my cataract with an IOL in the first eye. We then waited over 2 weeks to determine the results...which were excellent. Then we replaced the cataract with and IOL in the 2nd eye...with the same excellent results. I couldn't be happier. From the very first consultation to the post-operative follow-ups, Dr. Najafi and her amazing team made me feel informed, comfortable and genuinely cared for. The entire process was smooth and reassuring. Dr. Najafi took the time to explain every step, answer all my questions, and ensure that I felt at ease throughout the procedure. Her attention to detail and expertise truly shone through, and the improvement in my vision has been nothing short of life-changing. I can now drive at night! Her professionalism, compassion and skill have given me a new lease on life, and for that, I am forever grateful to Dr. Najafi, for giving me the gift of clear vision! Thank You, Dr. Najafi

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

A great experience with Doctor B. I had a detached retina, he took me right in and performed the…read moreprocedure to reattach the retina that same day. The results were fantastic. All healed up, good as new. His team was courteous, quick, and Doctor B explained everything very clearly. He is obviously highly skilled, and I highly recommend him.

BACKGROUND: I was trying to find an optometrist during the…read morelast half month of the year to get my eye exam and a new pair of glasses. Of course, everyone had the same thought and I was frantically trying to find a place that had an opening and one that would fit my schedule. I cross reference on VSP and Yelp for good reviews! I filled out their questionnaire to set up an appointment on their website. They called me to schedule an appointment and lucky for me, they had a cancellations the day they called me and it worked for me. Tip: ask to be put on a wait list for cancellations if you are flexible with appointments time and need one before a certain date. EXPERIENCE: 5 stars! I had Marissa Huang and she was sooo nice! I felt like they were considerate of all the covid precautions. I didn't have long waits nor did I feel rushed. I had my routine eye exam with dilation. Picked out a pair of glasses with blue light and anti-refractive coating. It was an easy process. Only thing is I wish they has the circular gold/silver frames. They also don't carry ray-bans. I ordered my glasses and picked it up in 2 weeks. They have their own parking lot. I would recommend this place!

When the Drs. Huang were our optometrists, it was great…read more One retired, one left and the replacement is really young (I don't even know her name). 3 tries to get my Rx right and it never happened. I demanded a refund to my insurance, took my Rx to Costco and purchased 3 pairs of glasses for the price of one at the doctor's office. We'll be searching for a new practice.

Dr Jasmine Chen is a fantastic optometrist and by far the best optometrist that I have ever been…read moreto. She is not only the best optometrist, but the best overall doctor. She has all the latest high tech equipment and is incredibly knowledgeable and thorough. She takes her time, explains everything she is doing in easy to understand language and is a genuine, warm and caring person. In today's world it is very rare to find a physician that I can say is the best doctor that I have ever been to! And she lives locally in Novato!

The doctor is extremely thorough and answers all your questions. I would recommend anyone to have…read moretheir eyes checked here by a true professional.