I went to Dr. Chin for a chalazion on my eyelid that was blurring my vision. At the first visit he…read morewas confident and clear: it was pressing on my eye, and I should try compresses and ointment, then schedule an excision if that didn't work. I followed his instructions exactly. It went downhill from there. I was called in on a day he doesn't do procedures, told there was only a 50/50 chance he'd actually do it, and nearly charged for an unnecessary second consult. Staff falsely claimed I'd reported pain. When I finally saw him, he contradicted his own diagnosis, said my blurry vision was just my glasses, hadn't reviewed his notes, and seemed reluctant to do the procedure he'd told me to schedule. In fact, he said I think this is scar tissue at this point. If I do this, you might just have more scar tissue. This completely contradicted what he told me on the first exam. The excision itself was worse: not enough numbing, nothing to brace my head against as the blade came toward my open eye until I asked, and a wobbly headrest. I could feel the cutting, and when I said so, he dismissed it. In fact, when the Q-tip he was using to clean it afterwards hurt like hell he said oh it's only a Q-tip. And I said well I don't care what it is. It hurts. I was on the verge of a panic attack. I had to sit with my eyelid in a clamp, flipped open and had to watch a sharp blade repeatedly come towards my eye. You really gotta be numb for that! The procedure worked, but only because I pushed for it and survived it. My adrenal system is wrecked.

Dr. Shin has been extremely responsive in diagnosing and communicating an action plan for cataract…read moresurgery. I had my second eye done on 3/25 and both surgeries went very well. The staff was professional, knowledgeable and caring. Most important Dr. Shin provided excellent care. He followed up before and after the surgery. Two days after the surgeries, both eyes are significantly improved and i can read and use computer with glasses. I recommend Dr. Shin very highly to anyone seeking an eye Surgeon. Best Steve

Doctor Sadeghi is an amazing eye specialist. He is my family…read moreeye specialist. He is very passionate about his work and he add compassion into the mix. Thank you

This guy is awful and borders on malpractice. If you want to be overcharged for bad prescriptions…read moreand completely misdiagnosed and charged for glasses you can never use -- then Dr. Sadeghi is your guy. I saw him years ago and he was completely inept and overcharged in ridiculous sums refusing to take any ownership on his misdiagnosis and also lying about their practice's insurance coverage (or lack there of). I cannot recommend him and wanted to post to prevent others from making the same mistake I did. I had the WORST experience, even though he was referred through a friend of mine. Please avoid at all costs (literally)!

Not a trustworthy facility. They seem to want to make all sorts of exams and tests for additional…read morecharges. No follow up, no discussion, no answers to questions. And Dr Hammond is so spastic that it's very awkward. Never seen Drs act this way. See them at your own risk.

A Life-Changing Experience…read more I recently underwent cataract surgery with Dr. Najafi where she expertly replaced my cataracts with intraocular lenses (IOLs). I will admit I was hesitate and concerned about anything relating to my eyes. I have had other surgeries but anything to do with my eyes are different. Dr. Najafi is very conservative. She did surgery and replaced my cataract with an IOL in the first eye. We then waited over 2 weeks to determine the results...which were excellent. Then we replaced the cataract with and IOL in the 2nd eye...with the same excellent results. I couldn't be happier. From the very first consultation to the post-operative follow-ups, Dr. Najafi and her amazing team made me feel informed, comfortable and genuinely cared for. The entire process was smooth and reassuring. Dr. Najafi took the time to explain every step, answer all my questions, and ensure that I felt at ease throughout the procedure. Her attention to detail and expertise truly shone through, and the improvement in my vision has been nothing short of life-changing. I can now drive at night! Her professionalism, compassion and skill have given me a new lease on life, and for that, I am forever grateful to Dr. Najafi, for giving me the gift of clear vision! Thank You, Dr. Najafi

I have complete faith in Dr. Amitabh Bharadwaj, my retina specialist and the founder of Marin…read moreRetina. His training is first class: he attended Harvard for his undergraduate education, medical school, and internship, and later completed a fellowship at Wills Eye Hospital, one of the very best eye hospitals in the country. He is also on the faculty at UCSF and has more than 25 years of experience. I can't tell you how lucky I feel to have been referred to him when I was diagnosed with macular degeneration. Simply put, he saved my eyesight, which was quickly going downhill. He started treatment at my very first appointment, and not only did my eyes stabilize, they actually returned to their previous condition, which, as I understand it, is highly unusual. Dr. Bharadwaj stays current with cutting-edge research and has been an investigator in numerous clinical trials. But what makes him especially wonderful is the amazing person he is. He has a calm demeanor, is always happy to answer questions, and is warm, kind, and extremely knowledgeable. I have complete confidence in his judgment and expertise. The waiting room is not luxurious, and it is usually packed with patients. But believe me, a short wait is more than worth it when you are seeing someone with the expertise to protect your eyesight. I can't recommend Dr. Bharadwaj highly enough. I feel incredibly fortunate to be his patient.

I am updating my earlier review. I had a miraculous repair of a torn retina. Dr. Amitabh Bharadwaj…read morewas thorough and answered all my questions. He's a great doctor and has a wonderful staff. I had mentioned wait time, but upon review, that was only when I had to come to the office for an emergency, for which is logical to have to wait a bit :-). Five stars for Dr. Bharadwaj and team!

Dr Chen is so thorough with the exam and lenses. Highly recommend!…read moreVery accommodating with appointments.

Dr Jasmine Chen is a fantastic optometrist and by far the best optometrist that I have ever been…read moreto. She is not only the best optometrist, but the best overall doctor. She has all the latest high tech equipment and is incredibly knowledgeable and thorough. She takes her time, explains everything she is doing in easy to understand language and is a genuine, warm and caring person. In today's world it is very rare to find a physician that I can say is the best doctor that I have ever been to! And she lives locally in Novato!

I saw Dr. Shimokaji for about 10 years as did my son. Thought she was great. Was always put off by…read morethe $250 annual administration fee but I paid it as I could afford it. She was good with my son and while I feel she over tested me for glaucoma (with no family history) I went along with it every 6 months even though the test always came back normal. When my income dropped I qualified for a lower premium through Covered California, the same Blue Shield PPO insurance where she is listed as a provider. Blue Shield assured me it is the same coverage so I was shocked when I went for my exam after paying the $250 for the "administration fee" and the was charged $415 for the exam as she denied taking my revised insurance. So, basically $665 for one appointment! Needless to say, I found a new doctor. They take my insurance no problem, no annual processing fee. I should note, that my other doctors have no issue with my insurance. The new place I found also charges half what Dr. Shimokaji charges for a refraction prescription. While I had a nice long run with Dr. Shimokaji, she just priced me out of her practice. I wish I had searched for someone sooner, it would have saved me a lot of money.

Unfortunately, I was not able to see the doctor due to a $250 up front "administrative fee" to even…read moresee her - a fee I can't afford at this time. I think it is unfortunate that, even when one has insurance, there is a premium that has to be paid to see a doctor, especially the top choice on YELP!

Quality eye care with an informed and caring OD. In the Warby Parker location so it's convenient…read moreto park and shop as well.

Great experience. I had to find a new optometrist after my old one was dropped by my eye plan. So…read morehappy to have found Dr. Shah, right inside the Warby Parker store. Dr. Shah had an open, upbeat manner. He answered all of my questions and was frank with me about not really needing to go up a strength in my prescription. From his office, I rolled right out to the store to shop, and was headed home all told in 45 minutes. My glasses arrived at my house about 5 days later.

Wow! Dr. Tsang is amazing! So smart, so thorough. He absolutely goes the extra mile to make sure…read moreyour Rx is working hard for you. He just updated my Rx for multifocal contacts -- a tricky business. The first Rx was a VAST improvement over my previous one, but he kept tweaking it to make it better and better. I'm thrilled to have someone this competent and dedicated on my team.

I'm very disappointed with my experience here. I went to this shop to purchase eco brand eyeglasses…read morewith magnetic sunglass clip. The initial transaction/order went great and it went down hill from there. Pickup was a week later and the lenses were incorrectly installed so the clip wouldn't attach. They hadn't noticed. They sent them back to lab, 10 days later the "fixed" ones arrived with the same issue, albeit less severe. The lens/clip stayed on but still wasn't flush on the frame due to mis-installed lenses. I kept them for a few days thinking maybe it was okay but realized the misfit caused the clip to still fall off one side of the frame pretty easily, and the clip looked a little funny not being flush on the frame. I returned them again to be fixed. It's now 3 weeks after that second return (6 weeks since the initial order), they still hadn't called so I called them yet again, and they still can't tell me when they will arrive other than their standard answer of "maybe this week." I openly expressed my frustration today with the amount of time it's taken and the lack of communication on their part about what's going on. Instead of acknowledging my frustration, they changed the subject and made it very clear it's not their fault or problem (it's the lab's) and the familiar refrain, "we'll call you when they come in." If I don't have them by this week then I'll seek a refund, go elsewhere and either way, will never ever return.