READ BEFORE USING THIS "BUSINESS" I would literally NEVER…read morerecommend this "business" to ANYONE. PHOTOS INCLUDED I walked in today, was given forms after being asked about insurance, rushed into a room with no time to fill out the paperwork. I was asked if I had insurance multiple times. Doctor came in and didn't acknowledge us (gf was with me) and told me to sign the paperwork even though he knew i hadn't read it yet. He immediately complained to me that this paperwork shouldve been done already. I had only had this paperwork for 10 minutes while simultaneously having to answer many questions from the nurse. I honesty felt like he made a lot of "sideways" remarks. I felt rushed throughout the whole process. Not talking in a way that resembled a medical professional doing. He asked me about my axillary. When i was obviously confused, he repeated axillary again. When i was still obviously confused, he rudely replied armpit. My gf was in the room, after my appointment she admitted to me that after her years of medical classes, literally having to memorize the whole body multiple times, she was still confused by him acting this way. Why would an experienced medical proffesional talk to a patient this way? "I dont know about your insurance, but you obviously have some things going on." He said this after he already knew i didnt have insurance. My girlfriend's main concern comes in with the medical paperwork. When we left we were given only one paper. It was the receipt for the "service" the business owner who was the doctor "provided." We went home and she said that we needed my medical paperwork and pointed out it was VERY weird that i was provided with no paperwork about my condition especially considering that it was a condition neither of us had heard about nor about the medication that was prescribed. We went back for my medical paperwork and they were kind of weird about it. Repeated several times that they werent sure if they could print it and that he hadnt signed it yet. In return, i kept repeating that i just wanted my information and they eventually let me have it. My gf's top concern is that many things in the paperwork that werent talked about and she only feels relieved we basically demanded to have it because we use many things that the paperwork says makes my condition worse. I cant think of anything else to say at the moment, but if you HAVE NO OTHER CHOICE but to go here, be prepared, stay safe, know your rights and do your own research. (Couldn't add the photos and it wouldn't let me delete photos included for some reason...)

Gone to Randall Dermatology for 20 plus years. Always professional, informative, and helpful. Dr…read more Randall is great. Would trust no one else.

I had CO2 laser here in March 2025 and the care of service was terrible and the results are worse…read more I went in for my consult with Dr. Soleymani and described in great detail what I hoped to get out of the procedure/improvements to my face/skin. Dr. explained there was a very aggressive option and one that was milder. It was agreed upon by both of us that I would have the more aggressive procedure which I was totally fine with. They gave me several pages of instructions, what to expect from the procedure, aftercare and products I needed to purchase (not from them but from Target/Amazon, etc.) The Dr. made a point of saying they always call several times to check on the patient between the procedure and the follow-up appointment, he'd provide a cell number so I could reach out at anytime if I had issues between appointments, blah blah blah. I made the appointment for the extra AGGRESSIVE laser and was charged and paid in full for that procedure. I studied the instructions intently, stocked up on the required products, and eagerly awaited my appointment. Day of the nurse numbed up my face, the Dr. comes in and asks, "so what are we doing? We're not doing the full blown (something like that) CO2 are we? I don't think you need to go that deep...how much did you pay?" I'm thinking, 'are you KIDDING me??' 'How much did I pay?' For real? And now you aren't going to perform the procedure that was originally planned?? I protested and reminded him that yes indeed the full blown procedure was what "we" were doing, however, by this point my face was all numb and I had a numbing injection, not to mention a Valium (that they provided, I didn't just pop one in before I got there) that made speaking difficult and debating impossible. Long story short, I didn't receive the extreme, aggressive laser treatment (that I paid for). I never received a phone call or any communication from the office after the procedure between appointments, and the whole experience was so disappointing and frustrating. Never heard from them again. After several months of healing my skin looked worse than before I ever had the procedure and I ended up going to another dermatologist that prescribed Tretinoin and hydroquinone to help with the mess the laser left behind. Now 9 months later the topicals have made an improvement but my skin still looks worse than before the laser treatment. I wasted 3k and didn't even get what I originally paid for, it's so frustrating. I do want to mention I had fractional laser treatment about 14 years ago and the results were outstanding! My skin was gorgeous for a few years!! I thought the CO2 would be more appropriate this time around because I am that much older and felt, based on my research, would be better for my older skin. The Dr. did ask me at the end of the CO2 if I'd ever had micro needling (or whatever it's called) and that I should consider that. WHAT? You're advising me of this now??? This practice might be great for all other dermatological procedures, but I wouldn't use them for cosmetic procedures. Based on other reviews from patients that have addressed issues with this practice resulting in no resolve, I'm not going to bother trying to get mine. Rather, I'm going to write a letter of complaint to the state board just so it's on record and that's probably the best I can expect.

Very Poor customer service. Had a biopsy done and they did…read morenot tell me until after they did the biopsy that results would take TWO WEEKS. With skin cancer biopsy results should be turned in 2 days! Then they would not release and send all the report to a large medical center. They clearly were pissed I would not use them for my care. STAY AWAY!

Dr. Bressack is the Dr. Oz of skin. It is very clear that he loves his job and he is very…read morecomforting to children. I truly believe there is not a skin condition out there he hasn't seen! He would have received 5 stars if not for the waiting time in the waiting room (average of about 40-45 minutes after your scheduled appointment). He books fast so call today to get an appointment within 30 days. Tip: His office entrance is on the right. Signs posted on business in middle of building indicate several of his patients have mistakenly picked the wrong door!

do not recommend pinnacle to anyone! what they do is unethical and 100% wrong. i came in for skin…read moretag removal, they quoted me $195 over the phone. i got there and they told me it would be $150. once i left, they charged me $665 AFTER insurance as well. i have tried calling and going up multiple times. no one knows what they are talking about and if i call, they do not call me back or leave me on hold for hours!! if you want to pay a ton of money, you have came to the right place! they do not care about the needs of anyone other than they love over charging!

I read the two 1 star reviews and I have to say that has not been my experience at all…read more The woman at the front desk already had me checked in by the time I walked through the door. I personally, think that is awesome. I had a basal cell carcinoma on my nose removed and the doctor was wonderful in explaining what was going to happen and what my options were and what I could expect from each one. The nurses I dealt with were Yani, Jeanine, and Shawn (not sure of the spelling on the last one) and they were wonderful, personable and professional. I would recommend this dermatology unit to everyone.

Last week I had to go here to get a check up. The doctors and nurses did an outstanding job. I…read morewould recomend this practice to anyone.

Best dermatologist in the region!Exceptional attention to detail with superior surgical skills…read more Often residents shadow her because has a great academic reputation. So, if you have skin you should see her. WARNING she is booked months in advance but well worth the wait!

Dr. Whittington and his team were extremely warm, professional, and knowledgeable. It was very easy…read moreto get an appointment and virtually no wait time! He was very attentive while I was voicing my concerns and thoroughly explained my treatment plan. Dr. Whittington also made sure that I was comfortable throughout the entire process. I was provided with excellent care and can't recommend Dr. Whittington and his staff highly enough! Very pleased with the results and definitely recommend this place.

Dr. Whittington is one of the most through and meticulous doctors I have ever had. He has amazing…read morebedside manner and makes the extra effort for all of his patients. I woke up one morning, on a Saturday nonetheless, with a strange rash on my side. I called around and no one was available. I happened to find Dr. Whittington's website online and called his office which linked me to the emergency number. He answered himself and said he will see me in 20 minutes! Wow talk about commitment. He saw me right away and diagnosed me with shingles. He explained that since it was caught quickly it should be able to be controlled and heal fairly soon. I have heard nasty stories of shingles wrecking havoc and causing incredible amounts of nerve pain but since mine was treated so quickly I didn't experience any of it. To this day I am very thankful for Dr. Whittington taking time out of his busy day to see me. If you have any skin issues please don't hesitate to give them a call. You will love him!

All everyone else has said. Doctors and staff are professionals and it shows. HOWEVER- when I…read morerequested to pay my bill, they gave me a number in excess of $7000- then argued with me about it. I was fully insured with UHC so this made NO sense to the extent that UHC made direct contact with them only to find someone in billing consistently miscoded services I received, and never investigated for errors after nonpayment from UHC. Prior to that I made numerous calls to the billing department that kept me on hold up to an hour then disconnected. I don't go there anymore and am sorry to see IDI is scooping up local dermatology offices throughout my area. Kinda wish they'd stayed in Illinois. I guess we'll see how that goes.

I had an amazing experience at this place. The entire team truly values patient care and goes above…read moreand beyond to make you feel comfortable and heard. NP Brooke is especially outstanding--she is knowledgeable, attentive, and clearly very skilled at what she does. You can tell she genuinely cares about her patients and takes the time to ensure you understand everything. I highly recommend this place to anyone looking for quality care and a compassionate provider.

The doctor is nice. Front staff are rude and nasty. They honestly seem to enjoy treating…read morecustomers this way. DO NOT GO HERE

I had been going to Dr. Stockton for my eldest daughter for years. Her staff was always kind up…read moreuntil this past year. I called to pay the balance of my daughters' bill and was lied too by her receptionist about an unknown fee. When I asked to speak with a Manager when she got caught in a lie, she placed me on hold for well over 10 minutes. I then tried calling back and noone answered the phone. Instead I got a text that someone would call me back. Noone did. The sad part is these young people represent the doctor and then they wonder why they are losing business. The treatment given didn't even work for my daughter but I was still trying g to do the right thing and pay the difference for the service. I guess they don't need the money.