Brought my father in for eye measurements for his upcoming cataracts surgery. There was almost no…read morewait for him to be taken back for the measurements. I asked how long it would take, in case I had enough time to run a quick errand and was told 20 minutes - unfortunately that estimate was way off. It was over an hour before we got to check out. I will say, everyone was very kind, friendly and patient but allow for double any estimated time.

Great People Great Staff, Great Culture…read moreAlways Helpful and compassionate with me and my family.

Dr. Osman is a friendly person that puts me at ease whenever I see him. He explain the problem and…read morerecommends a solution in simple terms that I can understand. He performed many procedures including laser treatments. I have great confidence in his expertise and am grateful for preserving my vision at the age of 84.

Dr. Osman is a wonderful doctor. He's funny, listens to his patients, has good work ethics and…read moredoes not recommend procedures that is truly not needed. I highly recommend him. His practice is very busy and the average time you spend in his office will be 1 hr. But it's worth it because he is a very honest and skillful doctor. You are in good hands with him.

I am someone who is almost never late, but I drove 45 minutes to this appointment, then…read moreunexpectedly had to spend 15 minutes parking (because the parking situation is awful), which made me 10 minutes late. I called from my car, intending to explain that I was there but having trouble parking, but no one answered their phone. When I walked in, I immediately apologized, explaining that parking had taken a lot longer than I'd anticipated, but Dr. Hartzell told me that new patient exams take an hour and so she didn't know if she could see me. (Note that she says in response to another review here that she allows a 10-minute grace period for all appointments, and I had walked in exactly 10 minutes late.) I said OK and left, and she followed me out in the hall and said she wasn't saying she wouldn't see me, but it would mean that the appointments after me would start late too. OK, well, what am I supposed to say to that? Either see me or don't see me, but don't chastise me and expect me to feel good about staying at that point. So at that point I just continued to leave, because I didn't want to see a doctor who started off a relationship that way. Medical care is a very personal thing, and I don't think most people would feel comfortable putting themselves in a vulnerable situation with a doctor who takes that manner with people. If you read other reviews here, you'll see people with similar complaints about her manner. If nothing else, they should warn people when they make appointments that they will need to allow 15 minutes for parking; generally people won't expect it would take that long. Edited to add: See the doctor's response to my review, which is absurd -- "It is always a good idea to plan time for parking and walking from your vehicle to the medical building" is incredibly condescending. Obviously responsible adults plan for parking and getting to the building! But people don't assume they'll need 15+ minutes for parking unless they're warned about that in advance (which this office doesn't do -- and why don't they, when multiple people have suggested it?). I agree with other reviewers who found her rude and condescending. Strongly recommend avoiding.

Receptionist was pretty rude. I can't speak for the Dr. but based on receptionist attitude, I…read morewould steer clear! Response says they do not have any receptionist. Whomever answered your phones this morning was extremely rude!!! If you're a Dr. Office then I'm sure someone is tending to your phones.

Dr Scott and his staff are exceptional. Very positive experience with eyelid surgery.read more

I waited over 3 months for a consultation with Dr Kevin Scott to have cosmetic lower eyelid…read moreblepharoplasty surgery. His consultation fee was $195. His website shows he does both internal approach, an incision made behind the lower eyelid, and the external approach, an incision made outside the lower eyelid that allows the muscle of the lower eyelid to be tightened. At the time I made an appointment, I told his office staff I was looking for the best options between these surgeries. However, during 10-minute consultation, Dr Kevin Scott told me I was not a candidate for the internal approach, and I should go for the external approach, but he does not do external type of surgeries. I got a short recommendation on a piece of paper. That's it. So, if you need cosmetic plastic surgery for your eyes, think twice if Dr Kevis Scott is the right surgeon for you.

First eye exam got right to the problem.scheduled me for cataract surgery and maybe. Cornias.he is…read morevery deliberate.

Dr. John Essepian helped save the vision in my left eye, and for that, I will always be grateful…read more He is an outstanding ophthalmologist and eye surgeon - highly skilled, thorough, and caring. The well-trained professionals working at his offices and surgical center are efficient and kind. Dr. Essepian deserves his reputation as a top doctor in this area. I feel blessed to have benefited from his surgical skills and expertise.

Vision is such an important sense that we rely on in our daily lives. So, where you go and who you…read moretrust matters. Interior: Gorgeous interior. Clean, organized. You feel relaxed. It's a no-stress environment. You're not "just another patient charge". The front staff is knowledgeable, respectful, quick. Care: The technology in the clinic is top notch, state-of-the art. The rooms are clean, equipment well maintained. Dr. Na's beside manner is excellent. She takes the time to listen to your concerns, maintains a level of curiosity to narrow down your issue, and is clear with her instructions. She knows what she's talking about, and the confidence she portrays makes you feel so much at ease. These are your eyes, after all. As a physician, patients often ask me for recommendations of where I would go or where I would send my family. For both those questions, it's Nova Advanced Eyecare with Dr Na. Side note: the main door to her building is NOT under the large sign on the side of the building, but rather on the left side lot when facing the sign from the street.

I've seen Dr Na several times for IPL to treat dry eye and hyperpigmentation. Dr Na is warm and…read morefriendly and appointments feel like a visit with a friend. She has a calm and professional demeanor and always takes time to explain the procedure as I ask a lot of questions. The office is modern and lovely and the receptionist is always happy to help, which is often not the case in my experience. Highly recommend. Thank you, Dr Na for improving my dry eye symptoms and the appearance of dark spots on my face.

I got my eye surgery done here and do my yearly check ups. Very professional but two complaints…read more one their missed/reschedule fee is extremely high and hidden behind a statement acting like they do if to protect other patients when it's really just a cash grab. Secondly they are changing their policy's so often I spend more time reading and signing them I do getting my exam.

Great office! My friend referred me for lasik and I had a great experience. The doctors and front…read moreoffice are so sweet and accommodating. Whenever I'm sitting in the waiting room I hear the front office staff on the phones and greeting patients and they deal with the most insane, rude, condescending people and they are always so professional and patient. I'm an elementary school teacher and I don't even get how they are so patient and kind. Would def recommend this location for anyone considering lasik.

So very AMAZING! Had an urgent eye issue and the front desk was so helpful and got me in to see…read moreDr. Randolph. Such a great visit, solved my problem and allayed my fears (sight is so important). He was so knowledgeable and explained everything so well. With healthcare often being impersonal and hurried, it's nice to know that I have a doctor that I can actually trust and treats me like a human being, too. Highly recommend!

Dr Dressler performed my cataract operation which was fine. It was about 18 months ago. I never was…read morehappy with the right eye, always seemed gritty or something in it. Last weekend I went to urgent care as my Eye hurt so badly. I had an earache and mild sore throat on right side. Dr couldn't find anything but did tell me to see my eye doctor as eye looked like it might need attention. I called Monday and the fit me in with Dr Randolph. I have seen him before and was very pleased with his care. But this day he examined my eye, took his time, added dye and saw that a stitch from cataract surgery was bothering me. He very carefully removed it in seconds. The results were instant and since then I have had no issues. I am thrilled with the results.

My mother and I had the best experience here. The two people (I think technicians) who did our eye…read moretests were amazing. The male technician was extremely professional and explained everything. The female technician was very patient and amiable. Dr. Casas was the best Ophthalmologist. She had excellent bedside manner, and she was very knowledgeable. She explained everything thoroughly, and she took her time to listen to both my mother's and my eye problems. I highly recommend this practice to anyone needing an eye exam!

They send you numerous reminders via text, email to fill out the intake form to save time when you…read morearrive. Then when you arrive 15 min early you wait 45 min. This is my second visit and I arrived. Early and waited nearly 25 min. Quality of Dr., Dr. assistant is outstanding

Excellent care and compassion for primary care. Easy to get appointments and easy check in via…read moremonitor. No matter who I see, it's consistently an awesome experience.

have been going to FFP for over 20 years. Was always great. then they were taken over by INOVA…read more has become a 'business' rather than a 'medical' facility. the whole experience has become afrustration event. doctors are good, but the administration is terrible. Hard to make appointment. direction to doctors is confusion. (eg suite 400, but the told to go to suite 200 - next go to suite 200 told to go to 400). the offices use a 'noise' system to cover HVAC noise. this over rides my hearing aid, making communication difficult.Dare to raise your voice (a natural response) results in chastising. the Walk In Clinic is a Scam. unqualified NP's. in an example case I had a 'eye sty' . NP could not diagnose, nor get help. an hour later told to made an appointment with an eye Dr. my solution was a visit to the MAYO CLINIC website, solution provided instantly. as others have also said, other INOVA practices get good rating . others have said it has become too large and unconcerning . I agree. Do not recommend this practice.