Staff is extremely polite and helpful. Dr Macaraeg is kind, friendly and professional. Explains…read morethings in an understandable manner.

Dr. Angelini is Not worth it - lab process is impossible - for the 4th time turned away from…read moreQuest because they do not have orders - - customer care and internal process DR Angelini is not worth it .... find someone else ... I am

horrible bedside manner…read more while discussing my mother's condition as she's dying, the so called doctor walked out of the hospital room because i called her out with her rudeness and her cold heart! she's rude and inconsiderate. retire old wicked thing!!!! negative 5 stars BTW - YOUR ONGOING RESPONSE TO NEGATIVE REVIEWS IS AN ABSOLUTE JOKE, LIKE YOU! REALLY!?!! IT'S TIME TO RETIRE!!! PLEASE!!! I do not recall any such incident or patient. Name of the patient or date or place of the incident are not provided. There are two other Rashmi Jain, MD's in the SF Bay Area. Please provide more information so that the truth can be ascertained. WOW! She should be GONE!!!! https://ca.indeed.com/career-advice/interviewing/handle-rude-coworker

Hands down Dr Rashmi Jain is the best doctor anyone can have. Dr Jain is,…read morefirst and foremost, not only extremely knowledgeable in her field of nephrology, she knows and understands how the kidney impacts other organs of the body as well. She is not shy to refer and call other doctors for additional diagnostics and is very keen on immediate attention to any condition affecting her patients. On top of that, she has a very compassionate and caring heart. She is very readily available to all her patient at any time. I don't know of any other doctor who truly works 24/7. With her expertise, undoubtedly, she has a very busy practice so that a wait is inevitable. But once she sees you, she's all ears and will answer and explain any concern you might have. You will not leave her office without any resolution, if not a game plan, for your issues. We need more doctors like Dr. Rashmi Jain.

Dr. Borah has been my nephrologist for about the last 4 years when my kidneys were being challenged…read morewith chronic kidney disease. At first, my impression with Dr. Borah was that he was too into drugs as therapy and not open minded to alternative solutions. I come to realize that he is conservative when it comes to drug treatment, but sometimes that's what has to happen to preserve what kidney function I had remaining. He never prescribes meds too early or too much, likes to be very conservative is the impression I get. I had a total hip replacement surgery which could easily crash my kidney and after surgery, Dr. Borah visited me every other day to see how I was doing. We did our best, my kidneys did progressively get worst after my hip surgery and we are now waiting on a donor transplant. Luckily, no dialysis just yet... I seem to holding out very well dispute while waiting on a transplant. I can update this review after my transplant. But in the meantime, I highly recommend Dr. Borah for his expertise with the kidneys.

Worst doctor ever, very abusive (even physically) and the staff at the front desk are horrible and…read moremean. Avoid Dr. Borah at all costs, he is the worst doctor we've ever encountered.

Doctor Sugarman is an extraordinary doctor!!!!! He is from…read morethe old school where he takes the time to go over everything. He was my doctor for years until i moved. He is highly experienced with a great sense of humor. When you go and see him it is like seeing a doctor who is part of your family!!!!! Thank you Doctor Sugarman!!!!!

I am sadden that Dr. Sugarman is retiring. He is a caring physician that takes the time to listen…read moreand is concern with its patients. He will be dearly missed. He is an excellent doctor that has a wonderful personality and provides the great service. He will be dearly missed but I wish him the very best in retirement. Thank You, Dr. Sugarman. You are the "BEST". Edmund J.

palo alto medical / sutter is absolutely the best place and has the best dr anyone can have. what a…read morepleasure for me. she is very nice, friendly and professional ,and very detailed. has me on the road to recovery with my bp and eliminating one pill yahoo. thank you dr dhawan

I was a patient of Dr. Dhawan for many years. For the majority of that time, I was happy with her…read morepractice. Recently, however, I had a problem with her office staff that spiraled out of control. Apparently, her office was (and may still be) using a outsourced company to take some of her phone calls. It was more than just an answering service, however. The people from this service would provide information and pass along requests to the in-house office staff, unless they don't. I was prescribed medication that contained counter indications for my kidneys according to the literature. I decided to contact Dr. Dhawan's office on a Sunday and I expected to leave a message. Instead I got the outsourced service. I explained my concern and was told the Doctor would be informed and return my call. That never happened. I waited a couple of days and called back. No one in the "real" office staff had any knowledge of my first call. Some additional promises were were made and not kept. By Friday afternoon, I was pretty wound up. I called the office again trying to get some kind of timeframe for when I could get my simple question answered. That call did not go well, and I was irate; I'll own that. I just wanted to know how and when I could get my question answered. Dr. Dhawan's office assistant became upset and told me she didn't want to talk to me. Instead, she was going to put her manager on the phone. I later found out that her manager was not in the office. That sorta explains why I was placed on hold forever. I finally realized that twern't no one coming back. So, I hung up and called back. This time, I got the answering machine that I was expecting a week ago. Now, at this point, I had been screwed with for a week and it was 4:30 in the afternoon on a Friday. They weren't answering the phone and that meant another weekend before I could speak to anyone just to find out if and/or when I can get this simple question answered. So, I sat down and enjoyed a beer to relax. Haha! No, you know that's not what I did. I grabbed my car keys and drove down there. When I arrived, perma-hold chick was hiding in the treatment area. Another lady greeted me and kindly listened to my epic story. She apologized and promised to have Dr. Dhawan call me. The doctor did, in fact, call me probably the next day, but it was soon enough. The first thing she did was answer my question. She answered it a lot. Like, it was more or less a yes or no deal, and she spent fifteen minutes on this topic. I assume she was burning time so she would have an excuse to ignore the customer service problems that were definitely on my agenda. And yes, that's what was happening. I thanked her for the exceptional fifteen minute yes or no answer and told her I'd like to discuss the problems I had. She would have none of it. She began to berate me for being impatient. She then--and this is really good--accused me of placing myself as a higher priority than her Covid patients who were dying. What?! Umm, no. She has also mastered the art of talking at the same time as I did, never once giving me any opportunity to say anything. So, towards the end of this encounter, I knew I wasn't going to get anywhere and I shutdown. I politely let her finish saying crazy things and she ended the call. I doubt she knew anything about what actually happened or even when I first called. Her staff probably rallied to create a new narrative that omitted what they did and dialed up my hated of people dying from covid. Because that's just so who I am. It's too bad that no one will read this. There are like six reviews here or something. So listen: as far as I know, Dr. Dhawan is a good doctor. Everything else might be a ticking time bomb, but your mileage may, and almost certainly will, vary. Stay safe out there. And if you're on Lithium, get your blood work done regularly.

I consulted Dr. Zarghamee for issues in her field of expertise, Nephrology. As a physician myself…read morewho trained at UCSF and Stanford (the best of the best IMO), I know a great doctor when I meet one ... and Dr. Zarghamee is totally great! She's kind, patient, informative and highly expert, and her Staff is efficient and caring. Not much more to say ...

Dr. Zarghamee is the BEST doctor I have ever encountered in my entire life across all fields. She…read moreis extremely knowledgeable + she truly cares about the well being of her patients. I feel truly blessed and so lucky to have met her and anyone who has the privilege of being her patient is in the best care possible. Words cannot express how grateful I am to her and how truly spectacular she is. Highly recommended!

Dr. Breeggemann barely has any experience as a Nephrologist. He's a fresh graduate and UCSF likely…read moregiven him the co-director title to build up his patient base. During my inperson visits, he's unable to answer certain questions related to my blood test results and simply replies "Well, that's not important" or " We don't look at those results." Without any clarification. I've been a patient of his close to 1 year and there has been no care plan in place. I see him every 3 months and do labs every 3 months and sit in his office for a 15 minute visit that results in nothing other than scheduling another appointment 3 months later and the same lab work. He also has said during my inperson visits that "we don't have any more time. Just message me" when we still had ample time in our appointment window. He seems to want to rush through appointments and clear his schedule quickly. And if you EVER send a message through mychart, regardless of how simple and small it is, be ready to pay your full copay EACH AND EVERY TIME. He bills for every single message. I think he might be salaried at UCSF and thus chronically overbills every single mychart question to bulk up his compensation. No other doctor has this overbilling practice at UCSF or any other medical facility to which I have been a patient. I WOULD URGE YOU TO FIND A COMPETENT, EXPERIENCED NEPHROLOGIST AND STAY AWAY FROM DR. BREEGGEMANN. HE STILL OPERATES AS A RESIDENT / INTERN, DOES NOT YET HAVE THE KNOWLEDGE AND EXPERIENCE TO PROVIDE MEDICAL ADVICE TO NEPHRO PATIENTS AND A CHRONIC OVERBILLER. INSURANCE AGENCIES NEED TO LOOK MORE CLOSELY AT HIS ABUSIVE BILLING PRACTICES.

5 out 5 Wheelchair accessibility. I like to share my…read moreexperience with UCSF Nephrology Dept. This facility has been nothing short than great. I've been fortunate to be taken in to the care of a great kidney doctor. With the help of his wonderful staff. Due to my condition I'm here quite often. Receptionist staff have always help me with my impossible schedule and they work to get me what I need. The nursing staff is amazing...I really do mean it. What I need in a staff is the basic ... Listen to what I have to say... remember me and my condition... Be knowledgeable in your field. Simple right ? You would think. A lot of faculties forget the basics... Showing that they actually care goes a long way. The department it self is very clean... I also find they run timely. They run a tight ship. Rarely having to wait an extended period of time. So be on time.. They moved last year from their old location to the 'B' plaza bottom level. It's nothing like before. A much better, needed location.

This Dr. Ole Dierks is magnificent. He is one of The LORD'S angels to all his African American's…read morepatients. We who are People of Color are Bless to have Dr. Dierks as our loving kind caring DOCTOR. This doctor allows himself to pour out all of his knowledge to each and every person vs always seeing us as a patients, big difference Thank You Dr. Dierks Dr Ellen Foster-Randle Doctor of Education MA, MA,MA BA

I am currently a patient of Dr. Rishi. He is a good doctor and cares about his patients but he is…read morealways behind schedule. In the 3+ years I have been seeing him, he has never been on time for my appointment. I typically have to wait 20-30 minutes and he never says he is sorry or even acknowledges that he is late. Very frustrating for a patient who is expected to be on time!