Longtime patient who has no complaints now that upsell of extra products has ceased. Can take you…read moreon canceled appts same day,also did emergency work that I drove two hours for that I will always be grateful for. Nice staff low turnover and they are diligent in appt reminders

They are a wonderful crew, who provides quality service to a wide range of patrons; they are really…read moregood with kids. They work collaboratively & efficiently. I'm never disappointed. Happy Holidays! Johane W. Randolph, MA

This is my first-time visiting Dr. Lai for a tooth extraction and the whole process was very safe…read moreand smooth. I am very sensitive to pain and therefore am afraid of any dental procedures. However, Dr. Lai is extremely patient and made sure I did not feel any discomfort or pain. In addition, the staff is also really nice, attentive and professional. Importantly, Dr. Lai personally checked on me later that day to ensure I was doing fine, which is really heartwarming. I would be visiting Dr. Lai for my future dental problems and I highly recommend him to anyone who wants a safe and pain-free dental experience!

Had a really bad toothache on 12 April 2020. Called a few places within my insurance network but…read morethe wait would have been at least 10 days. Saw Dr. Lai's office listed, contacted them, and they we're getting ready to close, but said if I could come to the office soon they'd take me. Kudos for that! Very professional both the Dr. and his assistant. Found out I need a root canal which is scheduled for 19 April. Will do a follow up after the procedure. I scored him 5 stars for willing to take me and get me on antibiotics and thus far, as he said it would, the pain is gone. Update: The root canal went great. Dr. Lai was very courteous and informative during the procedure. I highly recommend him based on my experience with his dental treatment.

First time here and I was in and out. No complaints and all the staff are friendly. My teeth feel…read moreclean and healthy!

I strongly advise against seeking care at this office. My family and I have been patients here for…read moresome time over 10 years, but my most recent experiences have been extremely disappointing and concerning. Since covid things have gone down hill. It also seems that they are attempting to recoup from the loss. In January, I came in for a routine cleaning, during which the hygienist chipped my tooth. I immediately reported the issue to Leslie at the front desk and made it clear I did not want to see that hygienist again. Since then, I have repeatedly scheduled appointments, only to have them rescheduled by the office. In August recently, I returned for another cleaning. An X-ray confirmed that my tooth was cracked, which the dentist acknowledged. However, instead of addressing the issue directly, I was referred to a gum specialist, despite not having any gum-related problems. Most recently, after a conversation at the front desk where I respectfully reiterated my concerns, I received a call canceling my appointment and was informed that the office would no longer see me as a patient. This decision appears to be an attempt to avoid addressing a mistake made in their care rather than taking responsibility and providing a solution. Additionally, I have observed concerning practices at this office, including patients being recommended unnecessary crowns and a constant turnover of staff, leading to inconsistent care. When I attempted to speak with the office manager, Tony, my concerns were dismissed rather than heard. Instead of listening she dismissed my concerns and tells me find some place else. Dental care requires trust, consistency, and accountability. Unfortunately, this office has failed to uphold those standards. For the well-being of yourself and your family, I recommend seeking care elsewhere. Please do so. the only reason I stayed so long because it's within the community I live in. But the way I was spoken to today and the fact that instead of rectifying the situation and valuing me as a customer who has been there over 10 years. If this can happen to me it can happen to you. Please choose better.

Listen I'm 51 years old I've been to several Dentist in my life and let me tell you Dr Zaki and his…read morestaff are by far the Best I have ever had!! They Care they listen and go above and beyond to make you comfortable and look good! I highly recommend everyone to please go and check them out yourself the hole team are just AWESOME!

I love Holbroke family dentist. Ive had amazing work done there! No pain what' so ever... going…read morethere is always a great experience.... From temporary crowns to permanent ones. Today. Even root canals with no pain.... I've never had such a gentle dentist... EVER! And Kerry is the receptionist... with the most patience... and calming spirt.... I recommend anyone looking for a great dentist... look no more! Right up the street from my home. Ok then, happy new year everyone.

Unprofessional. They suggest you get unnecessarily dental work done. They don't do good cleanings…read more Overall bad experience. Would not recommend.

From the owner: Preventative Dentistry: - Oral Cancer Screening…read more- Complete Oral Exams - Professional Dental Cleaning - Periodontal Care - Fluoride Treatment - Adults & Children - Sealants - Adults & Children - Halitosis - Bad Breath - Home Care Education - Emergency Dental Treatment Cosmetic Dentistry: - Invisalign® - Dental Veneers - Dental Bonding - Complete Smile Makeovers - All Porcelain Dental Crowns Restorative Dentistry: - Porcelain Inlays and Onlays - Tooth-Colored Fillings - Dental Porcelain Crowns (Caps) - Dentures & Partial Dentures - Porcelain Fixed Bridges - Dental Appliances Specialty Dentistry: - Dental Implants - Full Mouth Reconstruction - Prosthodontics - Tooth Extraction - Root Canal - Endodontics Botox & Dermal Filler

I have been a patient of Brookville Dental for over 4 years now. I have nothing…read morebut the best to say with respect to the quality of care, attention, detail, and friendliness of the entire staff. I became a patient of Brookville Dental thru a referral of a friend. I would not hesitate to do the same for anyone in the future. Jack F.

Have been going here since I was a child. Great dental practice with friendly staff and…read moreknowledgeable doctors. 10/10 recommend

Ruined my teeth! I have very white teeth I had them whitened before i went to see her, i went to…read moreher for teeth bonding on my 3 front teeth and the color of the teeth bonding did not match at all it was literally yellow. She also lied to me about the price, she told me it would be $75 with my insurance but it turned out to be $350, i spent $350 to have my teeth ruined basically DONT GO HERE

the care was horrible, expensive and the instruments was stained with blood. it was dark and…read moredisgusting. how can you put something that looks like rust stain blood into someones mouth? and the Doctor was greedy with the money and rude as hell. Don't get me started on how badly mistreated his assistants.

Last Monday I drove to Randolph from Sturbridge to have a temporary crown glued back in place. I…read morehad the pleasure of meeting Kaysea for the first time and was impressed. Casey did a great job of cleaning and fitting the temporary. I really saw Kaysea's skill when Dr Emami decided to replace the temporary. Kaysea started the process by taking molds. This is usually a painful process for me due to 'bumps' on the inside of my lower gums. I alerted Kaysea to this and she was able to make it painless. Kaysea then made and adjusted the new temporary. It was dramatically better than the initial one both in size and fit. Kaysea made a number of adjustments before gluing it in place and then Dr Emami made the final adjustments. While I will, of course, be careful not to dislodge the temporary I've never had a temporary that fit this well or was more functional. Add all that to Kaysea's excellent 'chair side manner' and I want to share my appreciation. My wife, Denise, and I have been clients for many years and, as evidenced by our willingness to drive 3 hours round trip, have been very happy with our dental care. Adding talent such as Kaysea to the team makes Dental Specialities even more compelling

Let me start by saying , The staff especially Jennifer at the desk was very helpful never mind the…read moredoctors They literally are the best around town . They will make the experience so easy I actually like going to the dentist office now. Thank you so much

My sister and I both come to the same place. And they messed up both of our teeth. Would not…read morerecommend anyone else to come here.