So .. I moved to the city of Philadelphia 3 1/2 years ago. I have been to 4 different shoe repair…read moreplaces in order to find a viable and sustainable answer to incorporating a consistent shine of my work shoes. After the last attempt, I actually just gave up as the shoes were coming back to me relatively the same as I turned them in. There just wasn't enough difference between the before and after to justify continually spending money to have them professionally done when I can just do it myself and achieve the same results. However, recently, I've changed jobs so I thought I would get these shoes shined again, just to have a fresh look as my shoes are nearly 8 years old at this point. I took them to Lenny's and I am ABSOLUTELY BLOWN!! These shoes have never come back to me looking so shiny and clean. I was absolutely stunned when she handed them to me. They nearly look new!! FINALLY !! Thank you so much for taking the necessary pride in your profession and fulfilling a service that your counterparts were not so successful at completing. YOU HAVE EARNED A CUSTOMER FOR LIFE!!

Great store to have in the city. Especially helps with the delivery of packages. Also, they have…read morebeen very helpful every time I've come into the store.

Diligent work done on my shoes. Just don't be in a hurry. They do a lot of business and have a lot…read moreof customers.

Excellent repair of both shoes and handbags. Quality counts!!…read moreShop is very organized and staff is always reliable.

Very good quality work. Philly does not have good repair shops like this anymore, the ones that…read morewere good and cheap (Chinatown) are closed and the ones that are left are overpriced. This place is a hidden gem - I got a bag zipper repaired and a belt shortened, they were super reasonable and did a great job in a timely manner. If you have any leather goods to fix, I highly recommend you get them repaired here.

The name of the shoe repair at this location is not Charles, so all the positive reviews haven't…read morebeen earned by the existing shoe repair. Which is B &P. Took high heels in on Tuesday, assuming new heels could be fitted on the spot. Told not until Thursday. Person there inspected shoes and told could be done. Also told they don't take credit cards. Thursday morning walked 4 blocks in 100 degree weather and told he didn't have the right size heels. So why didn't they call me so that I had time to find another shoemaker? Leaving Thursday night on plane. No time to find another shoemaker. This is the first negative review I've ever written. But since there are few shoe repairs in this area, I felt a warning to others was warranted.

10 out of 10 Dom is the best !!! I have taken 3 of my Maison margiela tabis and he killed it. He…read moredoes an amazing job and pays attention to details.The best ! and I would 100% recommend going to him !

Dom did a great job replacing the taps on by Western boots. He even repaired the tip on one before…read moregiving them a cleaning. They were ready as promised at a reasonable rate. I'll be back for sure.

I was having she'll of a time finding a sneaker restorer in Philly but when I tell you I was…read moreblessed to find Jason I mean it... He came picked my sneakers up and it was smooth sailing from there. He ran little behind and where many would drop the ball he didn't he called, and texted me to keepe in the know of it all and I certainly appreciated that it's professionalism which we don't see much of today! Jason and Sole Restored has made a customer of me for life! Thanks J, Ish

From the owner: At Restored Sole, we take a comprehensive approach to the care and restoration of a variety of…read moresneakers, from grails to everyday sneakers, we use products and methods tailored specifically for the material of your shoes. We also don’t use any harmful chemicals in our cleanings or sole deoxidations, so you can be sure your shoes are being given the best treatment possible to help them last for years beyond standard methods.

Good shoe repair, decent job on my shoes. Needs to get a little more organized in the shop though.read more

If I could give this place ZERO stars, I would. This is…read morehands down the most unprofessional, dishonest, and poorly run repair shop I have ever dealt with. Back in May, I dropped off a shoe and a designer bag to be repaired. When I returned, only the shoe was done. The bag the main item I needed for a trip wasn't touched. I had to leave for my trip WITHOUT it, even though they had more than enough time to finish the work. Then the madness began. The owner kept calling me from July through October saying the bag was "ready," even though life was hectic and I couldn't pick it up right away. When I finally went in recently, they suddenly "couldn't find" my bag. I came back the next day, and the story changed again they claimed that if an item is there "too long," they donate it. Let me be VERY clear: You don't "donate" a Prada bag. You sell it. Their excuses were pathetic, their attitude was rude, and their accountability was ZERO. Instead of taking responsibility for losing (or selling!) my property, they basically shrugged and told me it wasn't their problem because I didn't pick it up fast enough even though they were the ones who failed to repair it on time in the first place. I had to call the police because the behavior was so shady, and honestly I regret not taking them to court. This place is a scam. They are careless with people's belongings, they lie without hesitation, and they clearly have no policies to protect customers' items. DO NOT TRUST THEM WITH ANYTHING OF VALUE. I wouldn't let them fix a shoelace after this experience. Save yourself the headache, the stress, and the loss. They will get their karma but in the meantime, let this review be your warning.

This guy stretched a very expensive pair of Frye boots for me. I couldn't really wear them because…read morethey were too tight and I was nervous leaving them with anyone. But they fit really well now and I love them. SO happy with this shop. I will bring all my shoe repairs here

I've had a pair of high heels and pumps resoled, they both look brand new. Extremely fast turn…read morearound, very kind, and has always returned my shoes looking 100x better than how I dropped them off. This establishment is cash only so just be mindful of that, but I will be recommending Villa's to my friends.