Rafael arrived prompt and diagnosed problem and obtained part quickly. Communication great and…read morerepair completed quickly and neatly

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

Andrew is scam! He got caught for an incorrect diagnostics. He will try to oversell the problem…read more Avoid this little fraud.

Although Andrew was fully booked over the weekend, he was kind enough to come over and take a look…read moreat my ac unit. The temperature had increased to 85 that day making the upstairs terribly hot. Not only did Andrew diagnose the issue with the ac, he gave me maintenance tips to keep our ac running properly. Not only is he knowledgeable and a nice guy, his prices are very reasonable! He has a new customer for life! Thanks Andrew!

Purchased a stacking unit washer / dryer for a decent price. 4 months later the dryer stops…read moreworking. I scheduled a repair with manager THREE times, and no one ever came to my home. No call / no show for 3 separate appointments. This horrible business has been nothing but a waste of time and money.

This is the place to go to if you need an appliance repaired or want to save some money and buy a…read moreused appliance. We bought a used dryer from them 2 years ago and had no problems until this week. The belt broke and caused some damage thar I couldn't repair myself. Brought it in Saturday and they had it repaired by Monday and only charged me $25. Best used appliance place in Orlando!

Excellent job diagnosing the problem and fixing quickly at a fair price. Would hire them for work…read moreagain.

Again, Lanell came over within 12 hours,Freezer leaked,He came and fixed and as A owner of many…read morebusiness in my life,This man Lanell is THE MOST,KNOWLEDGABLE,HONEST,FAIR PERSON That I ever did business with in by almost 50 years in business and over 10,000 vendors!!Lanell is the best I could ever even Imagine. He is fair and shows up on time or before!!!Lanell also stands behind his work and takes pride and leaves your place cleaner than it was before he came,He is a proud man and tried to tip him and he leaves says we are good and would not take a tip.AMAZING PERSON and you will not be sorry when you hire him.He will amaze you!!!And he can fix anything,look at his list of what he do everything and is perfect at all.I AM in disbelief how lucky I was to find him,he is AN IMPRESSIVE PERSON,that you don't or ever will meet in your lifetime!!! HIRE HIM!! Thanks Again Lanell Jeff H Kissimmee

Had my Samsung dryer repaired and would definitely recommend this company. I received top notch…read moreservice at an affordable price.

I had a problem with my refrigerator and dishwasher. The gentleman told me when he would be here…read moreand was on time. He opened up my refrigerator and freezer and zip/zap and the freezer was fix. He told me the dishwasher was not the problem but it was the disposal. He would be back the next day with a new disposal. It didn't take him half hour and everything works perfectly. I will ask for some Business cards and started handing them out to neighbors. Yes I w never go to anyone else. B

My old dryer has a good 10 years of use, and it was not drying as continuously as it needed to so I…read morewould need to run it 3 times to dry clothes and heaven help me when the thick bed sheets needed drying. I made my appointment online, I received a quick response from Andrew, who then checked the dryer, found the issue, and ordered the part. A few days later, he returned with the needed piece to repair the dryer, and it has been working perfectly. Andrew was very punctual and professional, and the service provided was A+.

we highly recommend this company. Andre, service manager for…read morethis company, went above and beyond for us. our refrigerator went out while we were traveling in our RV and he did everything possible to accommodate us. His customer service, workmanship, honesty, and care is phenomenal!! Thank you Andre

Only reason 1 star, is because you have to pick one. was…read morescheduled for dryer repair on 1/4/2025, they called and cancelled appointment on 1/3/2025. Was rescheduled for 1/6/2025, between 10am - 2pm. Received a text at 1:45pm that they were unable to make the appointment as a meeting came up. Since this was through my home warranty, I now have to what an additional two days to get another company assigned, and then who knows how long to schedule. Customer service must be a thing of the past.