Just had an In-N-Out in there it was a great crowd. Good guys know what they're doing fair smooth…read moreand easy walked away with more than expected. Thanks Fellas

LOOK NO FURTHER! Vartan and his team are friendly and fantastic. Knowledgable on a vast variety of…read moregems, metals, eras and styles of every kind of jewelry. I highly recommend this beautiful shop. I've never sold jewelry before, so I was a bit apprehensive about how the process works. Vartan was very kind, honest, transparent and generous with his appraisal. I brought in two family rings to sell and Vartan offered me more than I was looking for, as he said he doesn't take advantage of his customers. Vartan and his staff made the entire transaction personable and comfortable. Thank you, Estate Jewelers!

This is my go-to watch shop when I need my watches serviced. They've changed the battery for my…read moreTissot powermatic and Cartier Santos Dumont and was quoted around $40 each. I've been charged more at the mall and this place is a certified watch shop. They're also very responsive over Yelp messages. For example, the crown on a Longines Spirit Zulu Time had gotten stuck for a reason I can't remember, I messaged them on yelp and they responded quickly. When I came in person they were able to fix it in under 5 minutes and free of charge. Everyone here is very kind and helpful. I've never purchased a watch here but prices seem very comparable to online and other retailers.

Best watch store in the Pasadena area, hands-down. Super competitive prices, but more than that,…read morethe customer service is awesome. If you are having any trouble at all, and I mean any issue with your watch GO HERE IMMEDIATELY. I've been here twice and they resolved my issue quickly, affordably, and with some of the best overall customer service I've experienced from a Mom and Pop shop in the neighborhood!

When I shop for gifts outside of my neighborhood (East Hollywood), Retreat is my go-to…read more Diane, the owner, has curated a wonderful collection of jewelry, art prints, cards and fun gifts for virtually any occasion. Despite this shop's relatively small size, it is packed with goodies. My go-to is always the card section, where I invariably find a card for an upcoming birthday or, even better, the perfect card for a friend who could use a pick-me-up or a good laugh. My stationary drawer is packed with Retreat cards that I've got on the ready and I am very grateful. There is a great range of options in terms of price. You can find very fun patches and charms for around ten dollars. If you are looking a bit higher-end, there is a lovely collection of jewelry: but you are definitely paying for quality work that will be appreciated. Diane and the various employees are invariably friendly and eager to help you find something perfect for your friend or family.

This used to be one of my favorite shops, and my mom's too, but we recently had a strange and…read moreunpleasant experience. The person working there (possibly the owner, though we're not sure as we'd never encountered her before) was very rude and dismissive towards my mom. My mom was talking about her recent flight and some news she had heard about flying, as she had just arrived from out of town to visit me. The woman with short blonde hair suddenly interrupted, saying, "We DO NOT talk about that in here, NOPE! NO!" If you don't want to discuss a topic, there's a polite way to steer the conversation elsewhere. You don't need to be dismissive and rude, especially to customers. My mom felt terrible and shut down immediately. We left and won't be returning. It was a really bizarre and disappointing experience that ruined our visit.

Short Review: Great service from an indie business owner…read more Long Review: I wanted to go back "old school" and wear non-fitness tracking watches again so I took 5 old watches in to Jewels to get batteries replaced. Sam was great and when I brought in the watches (one of them 40 years old), he took really good care of each of them. If you're looking for the "friendly neighborhood" place to get your watches repaired, look no further.

I was looking around at local jewelry shops to have a custom engagement ring made and was finding…read morethe process very stressful and full of information that contradicted itself. After visiting half a dozen other jewelry shops I walked into Jewels on Lake and I knew that I was in the right hands, and that this is the man who I want to design and make my ring. From the moment I walked in, Sam made me feel at home, he was very confident, professional, and completely transparent about his process from start to finish. I visited his shop five times with questions before I finally gave the go ahead to proceed with a ring design and never once did he make me feel like a burden or that I was wasting his time. The ring that he made was beautiful and my partner loved it. I could not recommend Sam enough and I wish that I went to him first when I began my journey in finding an engagement ring.

We officially got married yesterday and everyone from the ring bearers down to our close family and…read morefriends LOVED my wife's ring stack. The custom ring band I had the chance to custom order after collaboration with Oscar was also a huge hit amongst the guys, with the tortoise shell finish carefully enclosed by a solid ring both above and below catching their attention. Oscar's craftsmanship is superb. We left with no doubts in our mind that my wife would love her ring stack throughout the seasons of life to come because we had pleasure to shop both the band and engagement ring through Oscar. Additionally, I have a story to tell about designing my own wedding band. Truly a win-win!

I was drawn in by the positive reviews, but my experience was awful -- bait-and-switch and outright…read moreshady behavior. I called and was quoted a price for my gold over the phone, and I went in minutes after that call -- yet in person they offered me a much lower number. When I brought up the phone quote they said prices "change daily," even though I called the same day and came right over. I asked for an acid test and he agreed -- but when I asked him to compare it to his 14k gold he "unknowingly" used an 18k gold ring instead. I asked to see the ring and it was labeled 18k -- he acted like it was an accident when I caught him using a higher-purity gold ring for his test with a 10 karat acid. Once his mistake was pointed out he apologized, then essentially told me to leave by refusing to buy my gold. I took the exact pieces to a jeweler down the street with no problems: they confirmed it was 14k and gave me a great price. Bottom line -- they baited me with a phone quote, lowballed me in person, and tried sneaky tricks. Spend your money somewhere else.

I stumbled across this cute little boutique while on my way to another. The gals that manage the…read moreshop are darling with energetic, bubbly personalities. Inside you'll find locally made jewelry & clothing - in addition to crystals, gems, meteorites, original artwork, and unique gift items. They also host live entertainment during the week. Thursday is open night might. Most events are $10. Check their website for a schedule of events. *Street parking

A great place to drop in, perform or not perform, shop, meet friends. Diana March is a warm and…read morefunny owner who makes everybody feel welcome and at home.

My all time favorite shop. Wonderfully curated and selected products that's unique, beautiful and…read moreinteresting. Price point is also good. This is my go to place to shop for gifts.

I discovered Homage during a walking tour of Pasadena, and I'm so glad I did! The store may be…read moresmall, but it's packed with amazing finds. The jewelry is handcrafted, and many pieces include the artist's name and a short bio, which adds such a personal touch. They also carry candles, bags, greeting cards, and products for men, women, and children. The variety is impressive, and I especially appreciated the large selection of handcrafted items. The associates are friendly, welcoming, and genuine. I was greeted as soon as I walked in, and I noticed they recognized and acknowledged repeat customers. That's impressive, especially considering the number of tourists who visit the store. Another thing I appreciated is that they don't overwhelm you with emails. Their emails are event-focused and purposeful, which is refreshing. You're paying for quality, craftsmanship, and unique items you won't find just anywhere. The prices reflect the specialty merchandise they carry and the care that goes into selecting it. Parking... well, it's Pasadena! It can be challenging, with mostly metered street parking and paid parking garages nearby, but it's a pleasant walk to the store. I highly recommend Homage! It's a wonderful place to find unique gifts or treat yourself to something special.

Rodrigo and Victor were amazing! They were friendly, professional, and did an excellent job with my…read morejewelry repair. Great customer service and quality work--I highly recommend them!

Friendly & Quality service! Any questions/ concerns I had were answered no issues. I had 2 items…read moreworked on 1) Serling silver turtle pill box that needed repair to hinge closure 2) Tiffany & co sterling ball that I wanted a hole drilled through to use as bead. He was kind enough to service the turtle right there on site & the T&co Ball Only took 3 days to return, price was only $10 and I am very happy I will be bringing more jewerly here!