Rapid Action Rooter

(152 reviews)

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

Restorerz Emergency Services

(19 reviews)

I can't say enough great things about Restorerz but I'll try…read more We had a leak from our second floor bathroom into our first floor bathroom, figured it out and called Beach Plumbing asap. Edwin at Beach Plumbing recommended us to Restorerz, and said they were the best in the area. I trusted his judgment, as I had a previous experience about 8 years prior with a different company (recommended by my insurance company) that was horrific in every sense the word. Joel and his team (Eduardo, David and Javier) came to the property the morning after Edwin identified the leak and immediately created a game plan. They laid out the entire process start to finish, gave realistic timeframes, offered to speak with insurance adjusters, and were always checking in and within reach during the process. They tore down the walls and got the room prepped for mitigation immediately to get the room dried out. They were extra careful to make sure the rest of my house was clean while they did performed the job. They said they would show up every day to check on the fans, which they did. Christobal came next and helped explained the situation to the insurance company over the phone with me on the line. He showed up when the field adjuster came out to the property to explain the situation. He became my main point of contact. On top of all this, after they were finished the job, they had their Claims Consultant Morelia keep in touch with me during the payment portion with the insurance. She knew the process backwards and forwards and was extra helpful in managing the flow of documents to the insurance company. She provided me with every bit of information I needed to make sure insurance was properly charged. While I hope to never have a situation like this happen again, I would recommend Restorerz in a heartbeat to anyone suffering through a water loss and needing their services. They really have it together and provide top notch service for our community.

!!BEWARE!! PLEASE READ REVIEW BEFORE WORKING WITH THIS COMPANY!!…read more It started with a Water Leak on Labor Day Weekend, we contacted a 24/7 Plumber Immediately, AAA Paradise Plumbing & Rooter, who came and stopped the on going flow of water into our Dining Room. He then referred us to a Water Damage Mitigation Company whom he highly recommended-Restorerz Emergency Services. A Representative, Simon K, came to our Home to take pictures and asess Water Damage. He made many promises, stating that he works with Insurance Companies all the time, and that he will handle it so that we will not have to pay anything out of pocket except for our Deuctible. He stated that "he would be there every step of the way to asure everything is done correctly and that the Insurance Company will pay for everything". He promised that "he would work with us and the Insurance Company until completion, because he wouldn't get paid unless we got paid by the Insurance". It was a Desperate situation so we foolishly signed the Contract. We repeatedly expressed that "we do not have the money for this, we just moved in and are tight on Funds". To which Simon replied over and over again "TRUST ME, TRUST ME, YOU'LL PAY NOTHING OUT OF POCKET EXCEPT YOUR DEDUCTIBLE". Soon after the work was done, we received an email with the Invoice for $34, 229.93, Demanding Full Payment within 30 Days. We then received a Call from Restorerz Claims Manager, Evangelina, who proceeded to tell us that "she will work with us and the Insurance Company, to Negotiate and get the Invoice Paid". They submitted the Claim, the Insurance Company Denied it, calling it Excessive. The Insurance Comapny agreed to pay ONLY $8,871.77, leaving us to Pay the Balance nearly $20,000.00! After that, Restorerz said "they tried, nothing else we can do, we need to pay the balance in Full," leaving us only a week to get it paid. We requested more time to resolve this, which they denied. Warning us of the Collection Process, Filing Liens, etc. This left us no choice but to pay. We spoke with a Lawyer, who gave us a better insight into this Industry and Process. We were informed that "it was wrong for Restorerz to demand payment that way". He further stated that "there was no reason that they couldn't wait for payment". So when Restorerz says "Trust Me, Trust Me"- DO NOT!!!!!!! Update: They contacted us to make everything right (full reimbursement) to remove this negative review but once we refused to sign another contract with them we were dropped from all communication. I was also contacted by another customer from a "local app" who was experiencing the same issue, which I gave my best advice how to move forward from my own personal experience. I just want to warn all consumers about how this company operates and if you have any questions regarding my experience, please reach out to me.

Save The Day Restoration

(203 reviews)

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

Save The Day Restoration was awesome to work with. From the moment they showed up, they laid down…read moreplastic walkways to protect my wood entryway and the clean carpet they had to walk over. And then they created a containment center in both affected areas that had CDC energy! It immediately gave me confidence that they were going to take the job seriously and I was in good hands. At one point, I realized the downstairs carpet padding hadn't been removed (after they had already left for the week on a Friday), and I assumed I'd be stuck waiting until Monday. Instead, they turned around and came back within minutes to fix it. That kind of customer service is not something I experience often. Their quote was definitely higher than the other company I got an estimate from, but I felt like they were the ones who were going to do it right and not cut corners. I feel good knowing I won't have to worry about hidden moisture or mold down the line. Huge shout-out to Danny, who gave me the estimate and led the job, super professional and clearly knows his stuff. And Daniel, who felt like his right-hand guy, was incredibly respectful and kind. Honestly the whole team was great. I rarely walk away from vendors feeling this satisfied, but they really lived up to their name. Highly recommend.

Zimax Water, Fire & Mold Restoration

(41 reviews)

I had grey water damage in my garage from a broken waste pipe to a toilet. They responded very…read morequickly and proceeded to remove the soggy drywall on the ceiling and spray disinfectant/deodorant in the effected areas. Afterwards, they blew the fans for 3 days and left no trace of the grey water. I would highly recommend them.

I discovered mold in one of my bedrooms at the end of December. I looked around Yelp and decided to…read moretry Zimax based on their high review score. I talked with Milan who told me that I should check with a mold company to make sure there's mold first before doing any construction work. The mold company came out and confirmed, there's definitely excess moisture. They gave me a quote to do mold remediation and I was thinking of using them instead but I was told that they wouldn't do the reconstruction/repair after the mold remediation. So I came back to Zimax. They provided me with a very similar quote to the other company for mold remediation. I liked that Zimax would be able to do both the mold remediation and the repair afterwards. I accepted Zimax's quote and Milan was able to schedule me in for mold remediation quickly. They came on a Tuesday. They removed the drywalls and found that there were multiple leaks from the windows. They set up everything in one day. They set up a paper walkway so that they wouldn't track any dirt into the house. Everything was done very professionally. Friday, they came back and removed their equipment. I was told that the next step is to do water testing to determine all the spots where there were leaks. They did some testing but then told me that more testing was needed. They were gonna come on Monday, but they were able to squeeze me in on Saturday instead. They found all the multiple leaks coming from two windows. I wanted them to start immediately, but there was a bit of delay with their scheduling. I guess with how good these guys are, they must be swamped. But Milan did his best to schedule me in asap. Friday, they came and patched the leaks. Then on Saturday, they came to water test to make sure there were no more leaks. Once they confirmed no leaks, they started the repair work that same day. Everything was pretty much completed on Saturday. Last step was painting. They painted on Monday and we were told that the paint just needed about two hours to dry and it would be good. Overall, a very pleasant and professional experience. This is the kind of company I want to work with for anything I might need. They provided accurate information and was courteous. Everyone showed up on time, ready to work. I was impressed with the end results and the work that they did.

AP Restoration

3.7

(6 reviews)

I'm thankful that they came right away when my house flooded, the quality of work that they do is…read moredefinitely one of the best that I've ever encountered, and I would recommend them to anyone who has issues with their house.

Run from these guys, they do not know what they're doing and charge you a lot and very scheming. We…read morehad to use them because of our warranty but they had ulterior motives.

Ameriflood Environmental

(55 reviews)

Robert and his team at Ameriflood were outstanding from start to finish. When assessing the damage,…read moreRobert and David were professional, polite, and thorough--standing out as the only company to inspect the roof. That level of diligence made hiring them an easy choice. And, they had competitive rates. On the day of the work, Robert arrived with another skilled worker (I believe it was Hector), and they both did an excellent job. I especially appreciated that they took photos before (for the estimate) and after, ensuring transparency and peace of mind. Despite overseeing a major job elsewhere, Robert still made time to check on progress. Their work was finished a few days before the big storm. We're happy with the results and highly recommend Ameriflood!

Ameriflood truly deserves zero stars. I don't think they are competent and should be in business at…read moreall. When they came to my home, I was suffering from chronic mold sickness (shortness of breath in addition to many more horrible chronic symptoms), which was explained to them numerous times. They came out and tested using a mold testing protocol and found mold in the air. For an accurate test, the protocol is to not have any windows open, doors open, or fans on for 24 hours prior to testing. This is standard protocol for obtaining an accurate mold air test. After they found the first leak, they tore out the drywall around it. I then watched Ameriflood spray down the entire rooms walls and floor with a very harsh industrial fungicide that is only intended for spot-treating actual mold. This product is dangerous for people who are already experiencing breathing issues from mold. It is not recommended for residential use, and there are a bunch of natural, non-toxic products they could have used. This product when overused dries and leaves an even more dangerous dust. Ameriflood then covered the rooms walls and floor with plastic all around and wanted to keep a HEPA filter running in the sealed room right up to the testing time. I protested that it wouldn't be accurate, so they agreed to turn off the machine 24 hours prior. They then tested, and the result was more mold! They tore up more of the room and found more leaks. They sprayed down the entire room with chemicals AGAIN! Now the room increasingly started to smell like cheese. They finally realized they had trapped a ton of water under the wood flooring, so they tore that up. They then sprayed down the entire room with Shockwave AGAIN! They sealed the walls and everything with plastic again and they ran two industrial HEPA filters in the room. Despite knowing I was not comfortable with it, and there being a giant wet puddle of chemicals in the middle of the room, they turned off the 2 hepa filters for just one minute, conducted a mold test, and took the filters away. The results-Zero mold. Of course! 2 Industrial Hepa Filers were running and the room interior is covered with plastic. I cant express how disrespectful that was, all considering. I protested that there was no way a test like that could be accurate and the room smells like Cheese! Meanwhile, I was getting sicker! And I was actively communicating this to them.They then came to test again. Results: MOLD! They finally tore out the drywall in the closet that I had been asking them to look behind the entire time. There, they found mold and a leak I had pointed out as a potential issue months prior. They also sprayed Shockwave again! I got sicker. I hired another mold testing company because Ameriflood was providing fraudulent testing. Finally another mold specialist told me all about Shockwave and how no one should use it the way it was being used and how it negatively impacts the health of people who already have complications from mold. Its a know issue. This guy said, people genearlly dont use it residentially anymore because it is not healthy. After finding this out; I asked Ameriflood all about it and they confirmed, they use Shockwave because its industrial grade. Bragged about how it kills everything! I feel the manager and employees totally disregarded the facts regarding my situation from day 1 and from all my research completely misused a highly volatile dangerous chemical product in my HOME! In my experience, Ameriflood was grossly incompetent and engaged in dangerous, fraudulent work. They acted dishonestly, misled me, and weren't accountable. People reach out to them for help, and we put trust in them. It is sad that companies like this exist; I do not think its fair that they do exist and that there isnt proper regulation so that this company can be held accountable. I have documented everything! Please reach out to me, if you as well have had a similar experience with Ameriflood. I would like to know about it as I believe we can collaborate in helping do something about it. I believe what they have done is truly illegal, or at least should be. Don't be gaslit, people!

Mold Masters - South Bay

(3 reviews)

We had mold in one of the bedrooms , we called mold masters and they came and took care of it. I…read morewould recommend

Very professional. On time! Thorough! Life saver! We were in the process of purchasing a property…read moreand they discovered the mold. They were extremely accommodating to walk us through the process from inspection to the remediation .

BH Environmental

(80 reviews)

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

MDM Restoration

(2 reviews)

My father found out that he had mold in his house so as his daughter I started researching mold…read morespecialists . I called Three companies and I decided to go with MDM restoration. Matt was honest , reasonable , reliable and straight forward. He made sure to explain every step to my father and make sure he was as comfortable as possible in his home while he completed the work . I highly recommend MDM Restoration to any and everyone that needs assistance with this. Thank you again Matt

Matt was amazing helping with my water damage at my apartment!…read more I would recommend MDM Restoration.

ANM Restoration Services

2.6

(5 reviews)

I highly recommend this company. The Eaton fire left my home covered in soot and ash. Inside…read moresmelled of smoke. Our garages got a good dose too. While I was a little hesitant never having done restoration our foreman Steve and his crew have been experts. I have been blown away by how thorough they are. Nothing has been left untouched. They open every cabinet and closet, remove the items, clean the walls then the items unless it is clothing. I chose to wash my own clothes. They contracted with a tester to determine if there were toxins because that would drive how the remediation would proceed. In our situation there were no toxins. The estimator Jenny spent 2 hours documenting the mess that the fire and wind event left my home of many years. The estimate was extremely detailed. When I had questions she answered me promptly and eased my fears when I expressed them. She was never condescending or annoyed as I needed a lot of handholding in the beginning. Once the crew started all of it was dispelled. I feel ANM restoration went above and beyond in getting our home inside and out back to clean. In fact it's the cleanest it's ever been. Our insurance company chose them. I would choose them on my own if this were to happen again. Every surface has been vacuumed and/or cleaned by hand. The crew washed every dish in our china cabinets and pantry. Every shelf and pictures are spotless. They used something called wallglide. But they would use Dawn if I requested for certain items. My insurance company has cut checks based on ANM's recommendations that certain items like beds were a total loss. No need to clean first then decide if they were acceptable.. I have one crew just for cleaning. The crew forewoman comes to me to ask questions or if I need to approve a particular process that doesn't need her foreman's input. The team says they work together on many jobs. I think they worked well together. Once the insulation was removed, a different crew came to vacuum the attic. They spent a good day cleaning our crawlspace. They have another crew that will reinsulate. I am thankful I upped my coverage a few years back so there is no fight over whether the insurance will pay or not. ANM has another team that is coming in at the end to steam clean my upholstered furniture and rugs. I feel individual expertise means I am getting the benefit. The foreman is busy working both the Palisades and the Eaton fire. I feel he is good about checking in on the crew. He surveys their work and it doesn't matter if he isn't on site every day. He is always ready to answer questions and he advises me if I am uncertain about an insurable item or not. His crew is extremely skilled and professional. He brings additional supplies when needed and makes sure his crew has the proper masks and in some instances a respirator p100 for areas of clean up like the attic. They brought professional HEPA vacuums. I could go on and on but the bottom line is I am so pleased with the work and care ANM took with my home. The ANM team who have worked on my home has exceeded my expectations. I highly recommend them and their ability to supplement services (then my insurance cuts a check) as needed. They are actually working a bit longer than the time they estimated but I appreciate their taking the time to do the best job.

I read the Yelp reviews on these crooks too late. Don't be like me. READ YELP then go with ARG…read more ANM Reconstruction or ANM Construction (same thing) is the worst! Run! I'm sorry I had to give them a star to get my review in as they deserve 0 stars and many turds. Joe is rude, extremely sexist and the opposite of helpful. I shed a lot of tears before I realized I could switch companies and wow what a difference. First of all, ANM employees don't actually work. They stand around and smoke so a 2 month job turns into a 10 month job. In fact, it still wouldn't be finished and everything would've been "out of pocket" (their favorite phrase) if we hadn't switched. What work they did do was really bad and had to be redone by the good company. Everything is about saving them money. They will only do one coat of paint for example. "No, we don't do shutters or the wall next to the one we painted" so now it looks horrible. WE had to be out of our home in 3 different AirBNBs before the insurance money ran out and we were homeless. Joe seemed to be in cahoots with our Insurance agent. All of them have 0 customer skills! They would actually out and out lie. Things they tore out (like our vanity and sink, closet doors, etc. were "missing" so had to be repurchased. And of course, out of pocket. I don't know why USAA uses them. We certainly have advised them not to. Don't consider them for anything! If your insurance company selects them, you have the right to turn them down.

Avner Gat

(323 reviews)

If you find yourself in a bind and have no clue how to navigate an insurance claim, I urge everyone…read moreto hire a public adjuster! I hadn't even heard of the profession until a friend suggested I look into it, and that is how I met Robert Cooper at Avner Gat. I cannot recommend Robert highly enough. From start to finish, he was the definition of a professional. He is incredibly kind and maintained a cool, collected demeanor throughout the entire process, which brought a lot of peace of mind during a stressful time. His communication is top-notch, and he was always highly informative. While this was an inconvenient event to deal with, Robert made me feel at ease, and he was able to negotiate what I needed to make the repairs. Robert helped me navigate the complexity by never overpromising; instead, he thoroughly prepared me for every possible outcome. Knowing exactly what to expect made all the difference. Robert is the person you want, I was incredibly lucky to be paired with him it was a truly seamless experience!

We had a water pipe leak that spread to three rooms in our home and caused extensive damage. The…read moreinitial compensation offered by our insurance company didn't come close to covering what we needed to recover. That's where Avner Gat and especially Robair Sherrod made all the difference. They advocated for us and ultimately secured a much more appropriate settlement. Throughout the entire process, they were extremely professional, transparent, and supportive. They took the time to explain everything from the start and guided us step by step through what turned out to be a long and stressful recovery process. Before working with Avner Gat, I didn't even know what a public insurance adjuster did--but now I truly understand the value they bring. They will make sure you're getting fair compensation.

Vantage Public Adjusters

(129 reviews)

Sasha is a reliable, honest and an excellent adjuster. He really knows his job and got us the…read moremaximum settlement possible from the insurance company. always returns calls and is a great listener. i highly recommend him.

This is a long-overdue review for Sasha at Vantage Public Adjusters. When we experienced a water…read moreleak in our home, he was absolutely amazing in helping us through the entire process. I wish we had known about him sooner, but since this situation was completely new to us, we weren't sure what to do at first. As soon as he came on board, everything became so much more seamless and manageable. He guided us every step of the way and was always easy to get a hold of whenever we had questions or needed support. He was able to secure enough funding to fully cover the damage in our home, which was such a huge relief. We are incredibly grateful for all of his help and expertise. We truly should have used him from the start, but now we are much more educated about the process and we would absolutely recommend him to anyone needing a Public Adjuster for insurance claims. He is genuinely the best.

Backflow Brothers

(2 reviews)

These guys are the absolute best in the industry. When my old guy said he wasn't doing it anymore…read morehe suggested Backflow Brothers...very happy he did. Quick response and very professional. They earned my business for life!!

They were able to test my unit the same day I called. The tester was very polite and knowledgeable…read more Highly recommended!

Anytime Rooter