I emailed them on Thursday and received next day service. Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars read more

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They also had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation. read more

I had a really frustrating experience with this company today. I scheduled an appointment to get a quote for installing an under-the-sink reverse osmosis (RO) system. The technician who came out clearly wasn't familiar with RO installations. He stated that the install would be difficult because there were no holes on the counter for the faucet. I pointed out the two existing capped holes in my granite countertop (which are clearly visible) and told him those were meant for the faucet. He took pictures said he was going outside to "get pricing" and never came back. Instead, I received a call from the office saying they couldn't do the install because there were no holes in the granite which is completely untrue. I have no idea what photos he sent the office, but I had explicitly told him and showed him the capped holes. The rep on the phone said she looked at the pictures and didn't see any holes, even though I clearly have two rusted metal covers over them. To make matters worse, I told the tech I didn't want to open the RO box unless the install cost was reasonable--if it was too high, I planned to return it. But he insisted on seeing it, so we opened the box for nothing since he didn't even touch the contents. When I called the office back upset, they offered to send someone "more experienced" the next day. I told them I didn't want to waste their time or mine if the cost was out of range. They quoted me $300, which is higher than a couple of quotes I had already received. There's no way I'm paying more to a company that wasted my time, miscommunicated internally, and didn't seem to value my concerns. Definitely not the professional experience I was expecting. read more

Sal's Plumbing-El Segundo/LAX - Plumbing Near Me - El Segundo, California

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I had a leaking kitchen sink pipe and Sal's was great! Friendly customer service, easy to make an appt on short notice. Gino did an incredible job! He arrived on time, listened to my concerns, fixed the problem quickly, and left no mess behind! He was very polite and professional, handled my dogs really well, and double checked that everything was fixed before leaving. Highly recommended!! read more

I had an appointment with a home depot contractor to install a toilet. They set the time and date for 12/31 and were unable to furfill. I called Sals on the 1/2. They came out estimated and installed all inside of 3 hours. It was little pricey, but couldnt be happier with the results. It sucks that home depot doesnt have installers like this. read more

I wrote an excellent review for Sal's as we were pleased with their first visit, even though the first plumber they sent was not skilled enough and they had to send a second plumber to finish the job. However recently, we called them a second time for our garbage disposal. We were very disappointed! Their tech was here for less than 5-minutes and said we had an electrical problem (bad switch) which caused our garbage disposal to stop working. And for this they charged us for a full one-hour service charge of nearly $100. This is not a kind way to treat a prior customer and one who also wrote a positive review for you in the past. I will not call them again. This was greedy behavior on their part, as many places would not charge in this situation or charge far less. read more

Only place I will now go to. Before Sal I had some really bad or just ok plumbers. Reasonably priced and very professional. They get the job done. Thank you read more

Super-quick response, on a Saturday morning. We had a leak under our house. It turned out to be a bigger job than expected, so Beto, our super-polite plumber referred a specialist who came out, same day. In the end, all was resolved. Great service. read more

Had a clogged sink and Sals Plumbing got back to us so quick! Frankie came right when he said he would and did a through inspection, gave me a good detailed explanation on what the issue was and fixed it so quick! Highly recommend Sals and Frankie read more

Just wanted to leave a quick follow-up review because I'm still really impressed with the service. Everything has been working perfectly since the last visit, and the level of professionalism really stood out to me. shoutout to Octavio again he was super helpful, explained everything clearly, and handled everything in such a professional and respectful way. Definitely recommend! read more

Awesome service, great communication and came out quickly! Jesse was awesome, let me know what was happening and took care of everything :)

Sal's is the fastest and nicest plumbing company I've worked with. They sold the problem you have quickly and without pushing any unnecessary work (but recommend ways to maintain or permanently fix if you ask). read more

Great job and performance by Octavio! He came out and replaced a faulty valve in my shower. Estimate was right on point and job was completed professionally. I would definitely recommend! read more

I have used Sal's plumbing for a few of my properties and they have been great. I find them knowledgeable and honest. They are quick and get the job done. My experience with Guillermo was fantastic. read more

I 100% recommend a young man named guillermo. This young man is so smart and very dedicated to his job. He did not care how long it took to get the job done. I called two different company and they couldn't find the problem at all. And what worst was the price they demanded. It outrageous! I felt like they kept wanting more and more. Once this young man Guillermo came. He gave me a very reasonable price and he got straight to the point. And did not leave until he found the solution. If anyone going to cal sal asked for this young man. read more

The whole experience was extremely positive. Jesse explained what was going on and did a fantastic job! Definitely recommend them!

We came home after a trip in the evening to find a pinhole leak in our garage that seemed to have opened up fairly recently before we came across it. The next morning (Easter morning), the 12 gallon bucket I had placed under the leak was completely full. The problem could not wait until Monday and so I called Sal's plumbing. They answered immediately and were at my house within an hour to fix the leak. I was impressed by the technician, Memo's knowledge and care. He even swept up after himself. Thank you! read more

Jesse was very helpful! He quickly troubleshooted the issue. Will definitely give Sal's a call next time we have a problem!

I needed a gas line cut and capped and was pleasantly surprised they were able to come out the same day I called. The plumber arrived on time, was knowledgeable, and took the time to make sure everything was done safely and correctly. The job was completed efficiently with no issues. Excellent service from start to finish--would definitely use them again read more

Great and speedy service to fix my kitchen sink plumbing issue. Octavio explained everything and got it completed in a timely manner. Would highly recommend! read more

Really fast response. We called on a Sat as we had water dripping out of a light in our ceiling and they came out right away. They found the issue, and were able to stop the leak, then come back Monday to fully repair. Very happy. Great service. read more

Rigo came in and helped to fix the issue we were having with our kitchen faucet! Thank you for your help!

Sals Plumbing did an amazing job at fixing our clogged sink and bathtub. Octavio was fantastic-Quick, efficient and kind! They even had to go under to house to fix a leaking drain and cleaned everything up beautifully. We will continue to reach out to Sals plumbing for all of our plumbing needs! read more

Sal's came out within one hour and fixed the plumbing issue within 30 minutes. Cranky was super friendly, incredibly efficient and a real pleasure to deal with. Sal's and Franky, can't be beat! read more

Beto was terrific at the faucet replacement job - thorough and efficient well done and many thanks!

We had issues with our toilet, left that to the pros so props to guillermo for handling all that. He was friendly, showed up on time, and gave a good price. everything's been fine since then so no complaints there read more

Thank you FRANKY appreciate the hard work and for changing out my shower head. Thank you.

Thanks again for the great service My main sewer issue was fixed quickly and at a fair price. Thank you Joe read more

Overrated and overpriced....Techs came out and realized the situation called for upping their rates due to Senior customers and affluent living conditions..... read more

I recently used Sal's service and I was extremely impressed. The team was knowledgeable, professional, and went above and beyond to ensure my needs were met. read more

TLDR: They left a plug in my garbage disposal, flooded the kitchen, and then ghosted me for four months with the excuse that "the owner is on vacation." Earlier this year I hired Sal's Plumbing for a basic garbage disposal replacement. Initial service was great and the plumber had no issues or concerns installing a new disposal-- until months later, when the kitchen flooded because a knockout plug had been left in the disposal where the drain attached causing a backup. Another plumber diagnosed and solved it in minutes. I gave Sal's every chance to make it right: four months of polite calls and emails. Instead of accountability or a simple reply, I got radio silence and the world's longest out of office story. Bottom line: sloppy mistake, zero follow-up or customer service. I'd still welcome a fair resolution if they ever decide to respond -- but until then, I can't recommend them. read more

Sergio was very professional, knowledgeable, kind and honest! I have used a lot of plumbers. (Plumbing is just an issue in the South Bay.). But these guys are the best. Their prices are reasonable and they are quickly available and very professional. I will always call them for my plumbing issues for now on! read more

This is our first call always for plumbing issues and emergencies. Joshua was our technician this time and was AMAZING. So helpful and thorough. He was careful with the property, even going out of his way to mitigate unnecessary drywall damage. Thank you thank you thank you!!!! A++++++ read more

Franky came out super fast on a Black Friday. He took care of black sludge blocking our drainage professionally and neatly. Really appreciate Sals Plumbimg and Franky! read more

Great pricing, Memo provided efficient and friendly service. Love that they always communicate when scheduling appointments!

Best plumbing service ever! Gino is always amazing and is able to fix any problem without issue. My go-to for any plumbing needs!

I contacted them on a Sunday at 1 PM about a slow-draining kitchen sink, and they managed to schedule a same-day appointment at the discounted coupon rate. The technician, Shamir, was highly professional and knowledgeable. He carefully listened to the backstory of our ongoing drainage problems and used that information effectively to address the current issue. He offered helpful advice for preventing future problems and resolved the immediate concern with a quick fix in under an hour. I was extremely pleased with the overall service. read more

Memo the Plumber was kind, courteous and did great work in addressing my kitchen sink plumbing issues! Highly recommend this company! read more

Guillermo does an amazing quality work made the job seem quick. He was very friendly explain everything with good details

This review is for Nick who was my technician. The summary take-away is that: 1. He has a very candid, "no-BS," straight-to-the-point" attitude (which I much prefer) 2. He seems to be a man of integrity and not at all one trying to squeeze the money out of unsuspecting customers and ripping them off It is because of Nick I will be coming back to Sal's Plumbing for future jobs. For those who further detail -- my house had been experiencing regular back-ups over the years. There were 3 non-trivial things identified that could be addressed (2 sections of rusted-out cast-iron + 1 misaligned underground connection from new piping to clay piping), and Nick was straight-forward with his opinion and rationale that the 3rd wasn't needed to address the back-ups I've been experiencing "unless I really wanted to pay him more." His estimate for work was competitive ($1k cheaper than a competing quote I got from another plumber who I felt was charging way too much) for the same amount of work. The final thing that solidified my confidence in him is after the job was done and he was already out of there, I later received a call from him where he let me know that he messed up and asked me to write a check for too much (since I had already paid a 10% down-payment the week prior that I had forgotten about). He let me know he'd tell the office to rip the original check and send someone over to pick-up a new check whenever was most convenient. This demonstration of owning up to your mistakes earned major points for me and will have me returning. read more