Best Service Station in South City!…read more When it comes to auto service, I'm all about having a guy. I don't particularly like going to the big box stores for something because it always ends with a big bill and me yelling at strangers. I had a guy in South City, but he's been pretty flaky lately. Therefore, I looked into Advanced Auto Service on Gravois. Mike Silva is a standup dude. A friend suggested that I talk to him about my next oil change, which I desperately needed, and the rest of pretty much history. He is by far the friendliest mechanic that I've ever met. I guess that doesn't say much! Haha. However, he and his wife have been very friendly and helpful. While big box stores will put the fear of God in you, Mike does keep tabs on routine maintenance and makes suggestions for improving the life of your car. He also understands when someone is on a budget. He helped my friend locate a used hood because she had damaged her old one in an accident. Altogether, he is very easy to work with, and I highly recommend his services to anyone in the South City/Bevo area.

OK-customer service, but then annoying to deal with when you spend $1600 on a repair but your car…read moreis still unusable because "it wasn't leaking when in shop." It's fine though! I got $56 back! :-) Out of shop my car worked for one day. Then stalled on me twice while driving. I brought it back and it was another $1200 maybe $900? To fix the problem. I would have just bought a new car if the repairs were more than $2000 initially. I did not have the financial capability to accommodate any price over $2000. I tried to make the $1600 work though because my car is very useful for my line of work. After pulling some strings I was able to cough up the money. Mind you, to repair the car any further it was at least $600-900 more because the coolant can was damaged. But I wish I knew this prior to driving it. Again, it didn't work after a full day of use. But all fluids were checked. I couldn't pay for this again nor could I go without a car for much longer. I ended up bringing the car to car max and trading it in. Again a car is very useful in my line of work so I needed it ASAP. I didn't have a car for about three days while it was in their shop and it really set me back. I called initially to ask for compensation considering how much money I had dropped on the repair. Mike had told me he could tow the car to the shop and try and fix the problem. All I would pay for was the part. The part USED, was apparently $600. I would not pay that money on a 2007 Toyota Prius. Nor would I have the capability to be without a car again. I declined. I asked for a $400 refund Mike said he would call back, never did. Two weeks pass and I drove there again asking to speak to the owner, Mike. He was at lunch. I came back again two hours later, still at lunch. His employee relayed the information and Mike called me back that night right after they closed. (I'm glad they're busy!) :-) Mike was short and demeaning, understandable. I look young and oblivious to the world. It's easy to act like I'm the person in the wrong. And apologized for taking so long to get back to me. He mentioned his lawyer would allow for a good faith agreement. Sure. They gave me the option to either get their auto repair service maintenance thing for a year OR $56 for the initial diagnosis. I'm not planning on living in STL for much longer so I opted for the $56. I understand the work put into my car but I expected some compensation. Not $56 worth of compensation, but it's okay! It's some money back. All in all, I would not recommend them to anyone. I always believed that a diagnosis meant FULL diagnosis. But Mike told me countless of times, "I can't predict the future." Because I guess you're supposed to be able to predict the future rather than addressing the problem before it surfaced in the future. Maybe I was just one of the unlucky ones but you're free to give them a try. I ended up getting a new car, one star for a great oil change though!

Best car shop in town! Friendly, fast and great customer…read moreservice. Thank you for always being so fast!

I've had a few good experiences here lately. They're happy to put the parts on that you bring in…read moreyourself and give you upfront pricing which they stick to.

Everytime i bring my vehicle in, there is no beating around the bush! Everything is cut and dry!…read moreThis is what i love about getting the services done! Once they are done, the services are always correct! I will keep going back to get the great services! Thank you for all that you do

The guy that answers the phone all the time, forgot his name, big white guy, is Rude and will…read moreovercharge you. He tried to charge me $480 for a battery for my jeep wrangler which didn't include installation. When i refused, he tried to charge me $70, half an hour of diagnostics, for checking 2 of my fluids (oil & transmission fluid) without performing the diagnostic on my transmission, i was there to get a transmission diagnostics. In addition, got mad and hung up in my face because i chose to take it elsewhere. Horrible experience, I highly DO NOT recommend. The new shop I took it to informed me that my battery that was already in the jeep was under warranty and I can switch it out if I want or he can get me a better battery (same battery that Risters tried to charge me $480 for), for $250.

I got into paying for my car because I'm a female for one they didn't fix my car. They car out…read morefor parts and then parts with bad parts. I got my car back and my radiator reservoir is cracked and it won't even my car is throwing 15 different codes so what did they fix? I don't know it came back to me I brought it to him.

Amazing service and fair prices! I love the team at this shop. So friendly and very communicative…read more I don't think I'll go anywhere but here from now on! Awesome guys and awesome service. They let me bring my own parts for my transmission service and only charged me for labor. Literally cannot say enough good things about them.

Absolutely wonderful experience, even though we had not planned on going there. (Towing company…read moretook my car there instead of where we requested). However, my wife and I were both treated with respect and given multiple options. Their prices were excellent and they got our car back to us quickly. Thank you for a great experience!

This place is a complete ripoff. I had my car towed there after it died. They said my engine was…read moreflooded. They changed all 8 spark plugs, coil packs, change the number 4 cylinder fuel injector. It was leaking. Then they checked the fuel pressure, compression check and changed the oil. It still wouldn't start. The owner insisted on payment before he went any further. I have never paid in advance for car repair. The mechanic seemed to think if they disconnected the exhaust behind the exhaust manifolds it might start because it would "breathe." The exhaust was flooded with fuel. I don't know if they did that or not. The owner wanted me to pay him what I owed him and have it towed back to my place. Said I could use it for a parts car. Basically they didn't know how to repair my car. I paid $881.21 for absolutely nothing. My car was there for 10 days. They just pushed it out of the shop into a parking space. I got fed up and had it towed away. Go anywhere else but this place.

I have nothing but good things to say about this company. I've worked with Mike at the Troy…read morelocation and he's always been extremely helpful and knowledgeable. Today I went to the Natural Bridge location for tires. Great prices. Wonderful experience. Everyone was polite, respectful and informative. Great job!

I have to update this review, and downgrade their rating to two stars. They recently completed a…read more$418 repair without authorization, and I was left on the hook for the bill. This facility has done quality work for me in the past, but I will likely be looking for a different mechanic. I dropped my car off with a bad starter after hours on a Wednesday. I received a voicemail with a cost estimate at 3 pm Friday afternoon. I was unable to return the call before end of business on Friday. They called again around 9 am on a Monday but again I was unable to take the call. I called back during my lunch break at 12:30 pm and learned that they went ahead and completed the repair without authorization. Naturally, I had to pay the bill in order to get my car back. I don't like having my car held for ransom. In all fairness, they do good work and their prices are in line with other repair shops in St. Louis, but I don't appreciate work being done on my car without approving the estimate first. I will think twice before taking my car here again.

Top notch service. Above and beyond. Friendly service…read more Getting rear-ended is never how I wanted to start my day. However, the service and care I received from Freer was beyond expectations. I went to 3 other local shops for a quote and no one took care of me the way Freer did. Called the insurance of the person who hit me to get me answers, helped adjust my bumper before I left their lot to make it a bit better for me to drive (without me even asking, might I add). They used Carwise which texted me updates on timeline and estimates. Called me and coordinated with insurance/rental car like no other. My repair ended up taking about a week longer than expected. More damage was found but it was clearly communicated to me that it was possible, and they gave me an update each step. They even had an after hours pick up which worked perfect for my schedule. Left me a card and a beautiful rose (such as kind touch). My car was clean and shiny on the outside (sad it won't last long due to all the snow and salt) with the inside vacuumed and smelling great! Truly can't recommend Freer enough. Kind, trustworthy, knowledgeable, and truly excellent service. I will trust Freer with all auto body repairs going forward!

BEWARE if you are not family or friends they could care less,had to go back 3 times because they…read morecouldn't get my truck right,gaps were off never ordered my tonneau cover,and the ladies behind the counter just rolled her eyes and turned away when you start to speak,,rudest people ever .take this as a warning

A & B is top-notch. Al and Steve are honest and will take care of you. Becky has great customer…read moreservice and will greet you with a smile.

This shop is fantastic! The owner is very detail orientated and accommodates the customer however…read morehe can. I have had several vehicles repaired here over the years and have never been disappointed. I just had my truck repaired and it looks better than it did when new. Finished on time also! HIGHLY RECOMMEND THIS SHOP!