Knapp is truly the only mechanic we trust. After Pep Boys told us a certain part had to be replaced…read morebecause of a sensor issue, we went to Knapp for a second opinion and thank goodness we did. They figured out the part didn't need replacing at all, it just needed to be cleaned. They saved us a ton of money. That honesty alone earned our long-term business. We've taken our older car there a few times now, and every single time I brace myself for a big bill but every single time the price ends up being way more reasonable than expected. They're upfront, honest, and always quick with repairs. If you're looking for a trustworthy, fair, and reliable mechanic, I highly recommend Knapp. They've been amazing every time.

I took my Land Cruiser in before Thanksgiving because my headlights were flickering and going out…read more Robert called me and told me that my radiator was leaking and needed to be replaced. He replaced it and said that he will need to rewire my headlights bc everything was wet from the leak. He told me all this could be done in a day, so I dropped my car off at 8am. Around 4 I called to check in and he said they were just now getting around to looking at my headlights..... He kept my car for a few days and finally when I went to get it my right headlight was fixed but my left one was not. I texted Robert that it was still flickering and without even needing to look at it he said he will order a part and let me know when it gets in after Thanksgiving. I believe he said the part was a relay, but not sure bc he doesn't write any itemized receipts for customers. He also charged me an extra $100 for new light bulbs without my consent. I took my car back last week for them to install the part and paid $245 for it. it didn't fix it... it's like they didn't even try bc if they did they would have turned on my headlights and seen it was flickering... honestly my fault for not checking at the shop. A nice man from my apartment building works on European cars and offered to look at it. He figured out the problem in 10min. Ordered me a part and fixed it in my parking garage lol All that to say, I'm very disappointed in this shop.

I reached out to All Star Auto Clinic after receiving a list of recommended repairs from the Mazda…read moredealership, one of which was going to cost almost $2k. They quickly responded to my inquiry and got me scheduled to come in. The team did their own diagnosis of the car and instead of just agreeing with Mazda, they said they didn't even believe the $2k repair was even necessary at that time. They found a couple additional small items that they recommended I fix, but were never pushy or trying to sell me on anything. From the time I reached out and throughout the process the team communicated well. They handled all the other recommended repairs same day for significantly less than the dealership wanted to charge. These guys are honest and well priced and I highly recommend them for any car work you need done.

Went for a last minute pre-purchase inspection for a pre-owned Mercedes. They fit us in immediately…read morefor a very reasonable price and were very thorough in their assessment and feedback. They fixed a few things for free like plugging a tire and buffing out some scratches. I wish I lived closer because I'd definitely go back for any and all auto related needs!! Great people and great work!!!

They were very quick-got me in same day and was there for maybe an hour. They were kind and polite…read moreas well. I'll be going back!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

The staff helped me with everything when it came to my truck. The staff were professional and…read moreupstanding. Definitely recommend this location to anyone needing service on their vehicle

I'm sitting at the Firestone on Montfort in Dallas Addison. This is the longest tire change I've…read moreever done. They are saying they are putting on an equivalent tire but if it causes alignment problems, that's not their responsibility. I wouldn't have come here if I wasn't stranded. I never will again

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

Took my Audi Q5 in and Knapp was incredible. Called ahead and got a quote over the phone. Brought…read moreit in and they Fixed it same day and had great conversation with the owner Robert while I waited. Would give more than 5 stars if I could.

I had an issue with my axle that put me in a big bind. I was unable to drive far and many places…read moresaid they couldn't help. Robert and his team said they would see what they could do to get me back on the road and happy. His mechanic took it upon himself to refabricate some parts by hand that were damaged. After a short amount of time the talented mechanic had fixed everything and was able to repair various damaged parts. I'd HIGHLY recommend Knapp auto due to their experience and "we can fix it" attitude. - Dustin

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

AaAMAZING...! These guys managed to get here early quickly diagnose my car ..and also showed me…read moresome other potential issues which they fixed for free..! Major repairs included VTECH replacement and new correct size battery installed...cleaning up the electrical connections as they went... I definitely recommend these guys..! They are professional ...knowledgeable..HAVE the correct tools and best of all they communicate EFFECTIVELY..! Price was fair and affordable great value for work performed..

Jake was the only mechanic, and I talked to several, including the RAM dealer, who would attempt to…read morefix the Motor Generator Unit in my 2020 RAM 1500 Etorque. The bearings were shot, and you could hear it whine...55K mileage. Except for bearings, which are common, no replacement parts or replacement whole units were available, or would be available in any predictable timeframe. I was at the end of the road for repair. Jake took on the job and got it done- his first time with this particular problem. Great service and communication, with fair pricing and a good attitude. Can't go wrong with Jake by my experience.