Thank you Kelly. On Sunday, March 29, 2026, I stopped by…read morethe store right at closing time. I was not aware they close earlier on Sunday. I was told they were closing. I explained I needed one copy made, just one copy. Kelly took the document from me & walked to a copier. She made the copy, handed it to me & I offered to pay. She said "I'm not going to charge you". She never smiled or acknowledged me, but she didn't throw me out of the store either. I've bought quite a bit of office stuff over the years including office furniture from this store. This whole transaction took maybe 5 minutes. I smiled, no return smile. Oh well, I really do appreciate the copy.

I dropped my package at this store location on April 22. The package was labeled and scheduled for…read morea pickup from US Post Office. Fifteen days later, the tracking number still has a status of waiting for a pickup. I visited the store to inquire about the location of the package. They could not locate the package. They don't know if the package was picked up from Fed Ex or US Post. The manager of the store has no record of the package being scanned for pickup. Customer service was very poor. Warning. Don't ship through this store location

This has been my go-to store for a number of reasons: Prices are good, service is EXCELLENT,…read moreassociates are friendly and knowledgeable. Go ahead, come in and ask anyone where anything is, and they will know. The selection and availability is great. They match prices, returns are no-hassle. In short, they have what I need, when I want it. As opposed to another big box tech store in Salem, they open at 8 AM, which is great if I need something for a client first thing in the morning. I am also posting this review for the Lancaster Drive store, for exactly the same reasons. Depending on what part of town I'm in, Office Depot has Salem covered.

THE WORST CUSTOMER SERVICE. I placed a simple black and white print job at 9am with an estimated…read morecompletion time of 5pm. Not having received an email notifying completion, I called at 6:30pm. Apparently their print guy didn't come in today. There was zero effort made to notify anyone waiting for prints. They said they could do part of the order for me but despite it being posted online they were open until 8pm, they were closing at 7pm. There was no way to make it in time. This is not the first time their print center fell well below expectations but I risked using them again because they are closer than other options. NEVER AGAIN! I wish I could give negative stars. Absolutely terrible.

I have been looking for a nice chair that didn't cost a small fortune that could help me get…read morethrough a work shift with less discomfort at the end. I am a large guy, and have been through a few chairs. Well, I am happy to say that my search is over! Ms. Katy at Commercial Business Furniture was able to get me fitted to the proper chair (spent a solid 30 minutes with me, trying different ones in her nice showroom). We found the one, and it was delivered less than 3 weeks later. Her delivery guy, Josh, did a great job walking me through all the features and made sure the various adjustments were set correctly for me. I plan on fully furnishing my clinic with her help in the near future!

Wow, you will not be disappointed with this company! We have been looking for a high quality chair…read morethat has to stand the test of chair time for graduate school for a doctorate degree at the University of Southern California (USC). We have been looking about a month and it has been very frustrating search. All that changed when we went to Commercial Business Furniture. The guy that helped us listened to our needs and spent quality time with us. I'd also like to add that I was raised in a family business household that stressed quality service to our customers. It was drilled into my head on how you treat your customers from a very early age and that applied to all areas (on the phone, in person service, and product information.) This company hits five stars in all of these areas.

Been with POA about 5 years now. Needed a very high end (for me) home system for both my…read morePhotography business and Notary side business. Need quality color and other features. Did not want a $10K copier / combo. Found a great machine for me, works well, and fits in the space. I have a monthly service agreement that includes supplies and repair. Their repair team is fast, professional and so far, kind and humorous. I did run into one glitch after 5 years, but Dino Andereggen resolved it fast, with kindness and professionalism. Showing customer loyalty is what keeps people coming back, it's why Amazon and Apple have such brand and customer loyalty. I saw it this week with Dino at POA, so from a customer almost lost, they have one that will be ongoing and loyal. Craig S, ConciergePhoto.com

I pride myself on being a fairly easy-going person when it comes to customer-service businesses,…read morebut Dial A Tech just about pushed me over the edge. My overall experience with this business was unbelievably frustrating with an unhappy ending. First, the clerk behind the counter: When I took my PC laptop to be fixed, I mentioned to the clerk that I hadn't used this laptop since December because I got a Macintosh. This harmless statement sent him into a tizzy about how overrated Macs were, how the company has ignored problems with its security, etc. Normally, this wouldn't be a big deal, everyone is entitled to his or her own opinion, but he continued with his rant far beyond what was necessary. After stepping down from his PC-loving soapbox, he took my personal information and told me that if the technician ran into any problems I would be called. He also said that it would take about 2 and half days to fix. Finally, he handed me an orange claim check, informing me that they would not return my computer if I did not present this ticket. After a week and a half, I hadn't heard from them, so I called. I was asked for my claim check number, put on hold for several minutes, then was asked for my last name, only to be put on hold again. I was finally informed that my computer was in pieces on a workbench, and the technician working on it was currently not there, but that he would call me that afternoon with an update. To date, I have never actually heard from this mysterious technician. Another week passed, so I called yet again, with the same pattern as above. This time, however, I was told that my computer was irreparable and that it should be recycled. Okay, that's fine, not the end of the world, and I don't doubt that they did everything they could to fix my computer (always the eternal optimist). My problem is that it took over two weeks for them to tell me this, and I had to call them to find out my computer was heading to the computer-heaven (or hell, depending on how you look at it). They never tried to call me like they said they would. And I know they had my correct phone number because I gave it to them again after the first call. I feel that I was stringed along unnecessarily because the problem with my computer was probably pretty visible sitting on the workbench. So, overall, I would not recommend Dial a Tech for your computer repair needs. I'm sure there are other places out there who can complete the job without the headache and with follow through.

From the owner: Dial A Tech specializes in real-world solutions for real-world computer problems. What we do is…read moremake the complex manageable so that you can make informed decisions to get the results you desire.

Awesome people! Just down to earth, very friendly, sincere and responsive. I'm in the healthcare…read morefield and things are always hectic, with zero room for equipment not working. CBM has ALWAYS been there for us. Sean is amazing, Robbie is so great to work with, and Gregg is a gem. We have alot of support from each of them!

My wife @ I run a small medical office. Our old brains do not adapt well to technology. Our old…read moreXerox copier/fax finally bit the dust. After several mistakes in looking and buying, I came across Com. Business Machines. What a breath of fresh air. After years of medical practice, I certainly can spot Bull. Learning the history of the copier industry by Greg was very enlighting to me. There was no push by staff, very down to earth, everything explained simply @ concisely. Greg helped to pick out a kyocera at a great price which has been serving us great. Sean delivered to our office and was very helpful in mating the fax/copier to our computers. It was a outstanding performance. Greg followed thru by coming to our office later that day to check if we had any questions. Outstanding service like it used to be in the good old days. You definitely will get honest answers and equipment that is customized to your specific needs. Only regreat is that we did not get the chance to walk away with their 2 dogs. Alex @ Sheila Serkalow ND