My bathtub overflowed and flooded my parts of my condo and the unit below. I contacted West Coast…read moreRestoration and a very sweet woman answered the phone and scheduled their team to come out ASAP. The next morning Sam showed up which I found out was the owner and the lady I spoke with was his wife. Both were very professional and communicated every step of the process, which made me feel at ease in such a stressful time. Sam and his crew worked very quick and ensured they cleaned up after the demolition work. I have no complaints and would definitely use West Coast Restoration again (but hopefully not need them!)

It was an absolute pleasure to work with Sam from West Coast Restoration. I had a grey water leak…read morefrom my upstairs bathroom into my staircase below. I contacted WCR and they showed up immediately and got the remediation going and basically managed the entire job for me and boy were they punctual. Sam and Chris are very helpful people and on top of it they are both genuinely nice people. I really don't want to go through another leak but if I had to I would absolutely call them again. Very highly recommend them as an ethical and honest restoration company. Thank you Sam and Chris!

This company is genuinely the best! I can't say enough about how grateful I am for their services…read more The technician was prompt, responsive, helpful and went above and beyond! If anyone is need of this type of service i would definitely recommend them!!

I had a leak in the upstairs bathroom over the weekend and needed someone to come out and help me…read moreextract all the water from the carpet. After calling several companies that claimed to be 24/7 and having no such luck my wife found VIP on yelp and they were able to have someone out within the hour. The technician who stopped by was courteous he assessed all of the water damage and made his recommendations. At the time for me it was most important to get the water extracted from the carpets and he did a really great job. I'll have them back for the other repairs I will need. Is was great service from the first call !

I'm not one to post negative reviews but this one had to be done. We had a toilet back up in our…read morecondo complex and it flooded our apt. We contacted Servpro to come out to sanitize and check the humidity levels of our walls and floors. They came out and essentially wiped the floor down with a cloth for 20 mins and left. I was upstairs at the time on a call and the technician just left. I then called Servpro and asked them to come back to finish the job we'd paid $1000 (!!) for. The woman who answered the phone tried to tell me we didn't need it even though we had already paid. Once again we'd already paid $1000 essentially for a man with a washcloth to stop by... Long story short, they finally came back and checked the humidity levels and found tons of black mold and dirty water. 2 months and $18k later we've had the walls and floors replaced. Had we not called back who knows how bad the mold would have gotten and the repercussions.

My aunt had a leak in her house and we called Servpro Culver City for help. They gave us some great…read moreadvice and were extremely helpful. They are under new ownership and I was quite impressed with their knowledge and professionalism. Once the leak is fixed, we will definitely be calling them to come do the remediation service for us. I highly recommend giving them a try.

Got work done quickly and adjusted to our schedules. Would recommend. Replaced flooring and…read morebaseboards after water damage.

I really loved that they ALWAYS explained exactly what they were going to be doing before they…read morestarted. They answered all our questions kindly and with so much patience. We loved the quality of the work and the fact that they clean up after themselves. Initially, we were bracing ourselves thinking we were going to have a lot to clean up once they left BUT they did all the cleaning. We had the privilege of working with Toza and would gladly request him again if we ever needed Servpro's services again. Most of our services were primarily water damage repairs and a couple electrical repairs. Honestly, the house looks better now than it has in years. Thank you so much!

Demil was always fully present and communicative with everything that we ask of him. He provides…read moretop service with a smile and an eagerness to please. I highly recommend him!

SERVPRO came recommended by Mercury Insurance and after a week of texting with them, I was still…read moreunable to secure an appointment so I switched companies. The scheduling process was arduous and dispiriting. After signing the work authorization form and calling the office I was told that the confirmation of appointment only occurs at the end of the day over text. I didn't get a text til the next day, and then a tenuous promise of being scheduled for Friday morning only to be informed the night before that it wasn't happening. And then no guarantee of work happening on Monday. This entire process made me feel small. I'm trying to them you a job worth thousands of dollars and they couldn't even schedule an appointment over the phone. This whole process made me feel unvalued and like my water damage didn't matter. I would not recommend this business to anyone.

Review Update! 6 months after he completed the entire…read moreinterior painting of my home I learned after seeing mold accumulation on the ceiling of my bathroom that he did not use proper interior paint for bathrooms! He used the same flat paint as the rest of the house!!!!! I will need to have this corrected and repainted but NOT by him. Honestly, I am furious.

Very nice very professional! My first time hiring someone to paint my apartment. We have a dog and…read morehe got stains on the walls that really bothered me. They answered all my questions were very clean and respectful! On time! I was extremely happy with the new look of my place! They did everything in a timely matter and took care of everything that was needed. I didn't have to do anything ....everything was so neat and perfect! Love it! Thanks Pablo for the amazing work!!!!!! Will definitely hire them for all my future paint jobs

Called to get a quote for a plumbing inspection for a house we were purchasing in Hermosa. Left a…read morevoicemail for them with contact info. I missed their return call, but an older gentleman left a list of names to contact when calling back. I called back and before I even had a chance to ask for one of the names mentioned, the guy who answered was extremely rude, asked why I thought I needed a plumbing inspection, after asking if I was the realtor or seller, nope I was the buyer. Advised that the home inspector made this recommendation so I decided to take this advice before purchasing that house. Immediately the rude guy quotes $800 bucks with an attitude, and said "next time my husband should call?" What, why? Is this 1950?! I work IT, a career field full of men and don't even deal with this level of sexism! I went with Good Guy plumbing instead, the price quote was almost half the price of this one. If you want to get ripped off, deal with rude, sexist jerks, then this is your place.

DO NOT USE THESE GUYS.!!!!…read more Travis, an owner (1/5) has an abhorrent attitude. Absolutely abhorrent. Was completely insulting to my brother and my house manager. 2 of the nicest most reasonable people on the planet. When asked the most reasonable of questions like "what are the next steps?" Or "when will you be back?" he took offense and kept telling us he normally doesn't deal with jobs this small. $10k btw. DO NOT USE THESE GUYS!!! Shows up unexpected every time. And when showed up unexpectedly at 7pm to finish the work, it was during dinner but they demanded payment. Not after dinner, not tomorrow. DO NOT USE THESE GUYS!!! And when delivering the check, wouldn't give me the courtesy to talk, too busy talking to 'his guys'. Obviously more important than the customer. The subs did good work but WAY not worth

I had a kitchen sink that wasn't draining. We thought the garbage disposal wasn't working, but the…read morereal issue was that the pipe was severely clogged. I reached out to various companies, and Carlos said he could come out in a few hours. He checked out the problem, sent me some pictures, and it was all resolved in quick fashion.

Alpha Star Plumbing checks all the boxes!…read more The last thing I expected was my water main pipe to rupture in the early morning. The water company reviewed the damage and determined I was responsible for fixing the leak. Right away, I sent out an APB on Yelp and Carlos at Alpha Star responded instantly. Carlos is knowledgeable, personable, reliable, and multifaceted. I could tell right away that he loves the work that he does by his energy. These are the people you want to hire. He showed up to my house within 30 mins of the APB post on Yelp. All other companies took well over two hours to respond. Carlos assessed the pipe rupture and gave a fair, honest and affordable price for repairs. All other companies estimated 3 to 4 times more, without visiting in person. He repaired the leak and even went further by reinforcing the pipe because his experience told him where weak points in the pipe were, underground. Even my neighbors were walking over to inquire him for work. Overall, I am very satisfied with his performance and intend to hire him for future plumbing (and/or electrical, yes he does that too!) jobs. He will also be my go to for recommendations to family and friends. Thank you Carlos and Alpha Star Plumbing!