Fresh start carpet deep cleaned my carpets and made them look beautiful again. They gave us an…read moreestimate on the phone, scheduled 2 weeks out, and completed the work as planned. I'm a satisfied customer and will use their service again.

I was very excited to see the major transformation of my carpet after hearing great things from…read morethis company on Facebook and Yelp, but was completely disappointed!! Our appointment was for 9:00 AM and the technician did not show up until after 9:40 and didn't even call until 9:30 to say he was running late. In the meantime we were frantically calling Fresh Start, (on hold for 15 minutes) sending emails, replying to Arts email that said they'd be here at 9:00 on Jan 3. And after spending $200 on our carpet cleaning you can still see the high traffic areas around our couch. It looked better before they steam cleaned it. Soooo disappointing and waste of my hard earned money. I would have been better off renting a machine and doing it myself.

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

I am writing to highly recommend the services of RMR(Reconstruction Mold Remediation). We recently…read morehired them(Wayne) to handle a significant mold remediation project at my home. His team demonstrated exceptional technical knowledge. They identified the source and gave us a detailed remediation plan with an excellent price. Throughout the process, they maintained strict containment protocols and used advanced HEPA filtration to ensure our safety. The project was completed on time. I have no reservations about recommending RMR. They are professional, thorough, and highly effective.

Wayne and his team are very knowledgeable in the mold remediation process and reasonable price. I…read moream very satisfied and strongly recommend his services

I made the mistake of hiring this company for a kitchen renovation. Very simple actually as we…read moregutted it. Once the appliances arrived (4 month wait due to pandemic) they began. I was quoted a time frame of 2 weeks to complete the job. I assumed 3-4 weeks but that wasn't even close. They did not show the first day as Sam (owner) had told me the wrong day. The demo was completed in less than 1 day & subfloor was prepped. There was a 4 day delay as the tile I had chosen was the wrong color under my homes lighting. Flooring installed perfectly although there was a 2nd delay as not enough tile was ordered. Several times during the first 2 weeks the guys would tell me they would return the next day & did not as Sam would send them elsewhere without letting me know. After more than 2 weeks the cabinets were delivered to my home, on a Saturday with no advance warning. I received a phone call to advise me they were on their way but I wasn't home. Late in the afternoon they left the cabinets in the garage (I gave them garage code). They did not return for several days. Finally, the cabinets were installed although a few were missing. A week later Sam came to my home to make a template for the countertop & backsplash. I was advised that the counters & backsplash would be installed in 2 days. 2 weeks later the countertop was installed. The backsplash needed to be recut as it didn't line up. We were delayed another week as I was supposed to get a double sink & they did not have one. 10 days later they returned with the backsplash. Again there was a problem, specifically where the hood was to be installed. 1 week later they returned & had the same issue. During all this time when NOTHING was done, the oven & dishwasher could have been installed, the cooktop hooked up & the pipes under kitchen & bathroom sinks could've been installed but weren't. After more than 10 weeks I stopped by the shop (not the 1st or last time) & asked Sam to just give me the sink trap for the bathroom & I would install it myself. Sam assured me that the crew, who was coming later that day would install it. They did not. They did very little in the few short hours they were here. About 1 week later, after no one showed up to do anything I received a call from Sam at 10 AM. He advised me that the guys had just left & would be at my house shortly. At 3 PM I called to inquire as to their whereabouts. Sam assured me that they would come even if it was at 7 PM to complete the job. No one showed up. The next morning I went to see Sam. I was understandably livid as this was not the first time they had stood me up. I absolutely raised my voice several times as I was frustrated. We were at 11 weeks. That's 11 weeks without a kitchen. 11 weeks without a bathroom sink. 11 weeks of eating out when it rained as I can't grill in a rainstorm. The guys did show & work that day. Then we went another week of them not showing up. Finally, after 12 weeks I had a functional kitchen. Not finished though. There is a 1" gap between the cabinet housing the wall oven & the wall. The counter goes past the doorframe as does the cabinet molding. The dishwasher was not installed correctly & will not drain. One drawer is not installed correctly & will not close fully. They did not paint the ceiling. The baseboards were not put back in the right places, brand new painted baseboards were thrown out while old ones were put in. I have 3 cracks/dents in the driveway from the dumpster sitting there for nearly 11 weeks. I provided (they did not have the correct color/style/size although it was in the original contract) 2 sinks, 1 toilet, 2 faucets, knobs (I had to provide & install the knobs since Sam never bothered to get them), under cabinet lighting & will need to get a plumber for the dishwasher, a carpenter for the cabinets & Lord knows I will have to live with the counter in the doorway. You would think after 12 weeks the kitchen would be perfect but it's far from it. Do yourself a huge favor by not hiring this company. Please note that the work done by the guys actually doing the construction was great. 99% of the problems were caused by a lack of communication from the owner.

I was very pleased with the service provided by this company. I called the day before, in need of…read morekitchen countertops and they gave me an option of picking out the granite colors/slabs. They told me they had at home service or that I could come to the showroom. I was very happy with the friendly and kind service and would definitely recommend this establishment to my friends. Thank you Castle Granite!!

They did a wonderful job in my utility closet in mitigating the mold behind the walls.read more

Great service when needed! My basement is now bone dry after my water meter sprung a major leak. I…read morewould highly recommend Doctor Fix-it to anyone.

"Excellent experience! The team provided great service and were very friendly throughout the…read moreprocess. Highly recommend!" My floors are flawless!

Our insurance carrier recommended another company but we didn't have a good feeling about them. We…read morefound PuroClean on Google and they had good reviews. They came over and reviewed our damages and even communicated with our adjuster about items missing from the estimate. The estimating fee was a good value given the nightmare of an incomplete project they saved us from. We hired PuroClean to repair our home and their crews were great. The house was kept clean throughout the project as we were living in the home the whole time. A great company.

BEWARE seniors, you get taken advantage of, they come out, quote you a price, and you pay $500.00…read morefor a simple drain un-clogging (less than an hour work using a machine}. Unfortunately, when you are stessed, confused,and not aware of the going rate, you get hit. When you question the price you get the following talking points....they come out the same day you call, peace of mind that the job will be done, reputation. You can get this with most local plumbers. Roto Rooter is a huge corporation based in Cincinatti. Go local and forget about spending 3 times as much for "reputation" I am a senior and this cost was a huge set back for me.

My hot water heater pilot light fuel line broke so the pilot wouldn't light. I filled out an online…read moreassessment and they came out the next day which was a Saturday. The guys came and said they would have to replace the whole valve which I knew wasn't the case, at most the burner and pilot assembly would need replacing. They didn't touch anything and said they would need to drive 45 minutes to get the parts and it would be 325.00 just for the trip out there? What? And on top of that 350.00 for the repair. I told them no and they argued with me. Called a local company and had it fixed same day with parts from the truck for 210.00. Stay away from theses guys I think they get a percentage of total as pay.

I hired Phoenix Roofing and Siding in 2024 to replace my roof, siding, and windows. They were very…read morepersonable and accommodating during the purchase and work completion process. I gave them 5 stars initially. Now, less than 2 years later, a leak in the roof damaged the ceiling in my family room. I reached out to Phoenix over a month ago, and no one has come to see the damage or make repairs. One of the owners of the company put me in touch with someone who worked on my job, but no longer works for them. Someone was supposed to come by this past Saturday (3/7/26) to assess the damage. That person was a no call/ no show. Phoenix is failing to stand behind the work they perform and failing to honor their warranty. If you're thinking about using them, consider yourself warned.

Fantastic job on my roof. Totally professional. Took care of everything. They were so neat would…read morenever no they were here.

They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!