I must share that these guys are the aspirin to my headaches! even the ones I didn't know were coming. Jeremy showed up today while my business was in overdrive and diagnosed the concerns allll of them and gave us multiple options to fix them based on my budget, which was a huge relief! then he gave us some maintenance ideas, and also went above and beyond what we already agreed to when he discovered additional issues! when does that ever happen? thank you Jeremy and RR! highly recommend read more

Called for an appointment, they did not book it on their end, came home from work and waited 2 hours for nothing. They offered to send someone out at 5 but were going to charge me for "after 5 pm rates." I still need a repair. Im calling anyone else. read more

I had several good experiences with rapid rooter in emergency situations but today was just outrageous. I purchased a replacement kitchen faucet that needed install after removal of the fixture with a leak. The technician warned me that the price was $350.00. At first it didn't seem bad but I had been used to emergency pricing. Turns out the technician explained that the job would take 30 minutes. WHOA! On an 8 hour day that would $5600!!! I called the office offering that I would pay 150.00 or would get another plumber who would be happy to be making a rate of $2400/day. The owner explained that they charge by the job, and that he wouldn't budge on the $5600/day rate that my job required. When I told him I would pass if he couldn't be competitive and that I would have no choice but to report on social media, the price gouging exhibited to a returning customer, he quickly threatened me with a lawsuit. I just wanted to give the guy a heads up. Maybe he didn't realize that his rates were completely out of whack. So, I am not sure what customer service manual the owner refers to, but I went ballistic when hearing that my free speech was threatened. I have never quite had this level of nasty service but this company must be VERY successful. They apparently don't care to be competitive nor if they are slammed for price gouging on social media. Buyers beware! You can do a lot better that the $5600/day for an plumber from rapid rooter. No matter how he may respond, getting 300/hour or 2400/day for work is plenty unless you are ripping off customers and likely employees who probably make a small fraction from this greedy owner. UPDATE BASED ON OWNER RESPONSE: The owner of this terrible rip off business apparently has lots of experience with extortion. His familiarity with the subject tells you everything you need to know about his business. I am happy to crap all over your company in public because your prices are the extortion! Needy people with plumbing needs from a company that price gouges. Go get your lawyer, little boy, it will give me motivation to adviseusers of angie's list, home advisor and anyone else who needs to be warned of your ridiculous pricing. And should you think otherwise, I am happy to provide you with the estimates from one other big service like yours and one individual licensed plumber. Both were half what you charged and for anyone wanting to see bills or estimates, I am happy to provide. Meanwhile, go to the Supreme Court, loser, see if you can make progress taking away my freedom of speech! Threaten someone who actually believes your bullying bullshit. You're a little boy, a cry baby and your pricing, in my personal experience, having done due diligence, is not nearly competitive. What I can promise you, is that any further slander or suggestion that I am not telling the truth here will be met with a swift response. And for any of you out there that are reading this, can you imagine the ignorance of a company owner to not wanting to make peace with a regular customer? What a fool! read more

Just a quick follow-up. I called Rhino Rooter this time for a problem with the garbage disposal. I got the same fast, efficient and honest service as the last time I called them. It was Bo who came out again and fixed the problem. Bo knows garbage disposals. read more

Rapid-Rooter Plumbing & Drain Service - Bo the plumber professionally fixed my broken faucet. If he's your plumber, you know the job will be done right. Bo knows plumbing! - Plumbing Near Me - Boca Raton, Florida

Both Tracy who answers the telephone and the plumber were professional, I found the company's prices to be extremely high. I had received quotes online to replace my garbage disposal ranging from $100.00 to $240.00. Rapid-Rooter was going charge me $500.00. Rapid-Rooter also charged for a service call of $65.00 which is probably included in the cost of the repair if you use them. So, I went with another company. The other company charged me $200.00, labor and equipment. Again, in my opinion, 500.00 was too high in comparison to other quotes, for a new garbage disposal. Oh, I gave a neighbor the name number of the other guy. So, he got immediately referral. So, too for Rapid-Rooter, they lost a sale. read more

Fast response time on a Sunday. Tech was friendly and professional. Got Several quotes through Yelp and this was right about in the middle to uunclog kitchen sink. Have used before and will use again. read more

5 stars is an insult for Rhino Rooter as 5 stars can't possibly represent the cream of the crop when it comes to plumbing. Alas, 5 stars is the maximum so that is what I have to work with here. Great job Rhino Rooter... Oh the story? Well I'm glad you asked. It was a hot spring morning. This was no ordinary heat, you see? There was a heat wave passing by and my air conditioner did not have the will or strength to compete. As I arose sluggishly out of bed in the morning and began to make my morning trek to the refreshment room I began to sense an odor that was not usual or typical. This odor was foul. It was an intense smell of unprocessed waste that was not absorbed by a human body. Even, worse, this odor was unfamiliar. You see, I am the lower level of a 2 story complex that I share with 3 rather larger individuals on top. To say that they are overweight would be a little mean, so let's just say they are avid food connoisseur. Nevertheless, the bowels need flushing and the reservoirs did need to drain so I trekked along on my journey to the refreshment facilities. When I finally arrived I noticed that the floor was unusually wet (bear in mind the floor is not typically ever wet). My jaw would have dropped to the floor if I wasn't afraid of what heinous diseases I may have been infected with had an orifice of mine come into contact with any portion of the mess I walked into. I gagged as to my horror I gazed into what once was a sanctuary and now is a waste land of urine, feces, and only god himself knows what other combination of liquids have filled my bathtub and spewed onto the floor claiming my sanctuary for itself. I hurled and only added to the mess, but what choice did I really have? As I gag in this very moment from just the memory of this volatile intrusion I thought to myself that the house better be burned down than any type of resuscitation. This is when I came into contact with Nishan over at Rhino Rooter. Nishan was pleasant to speak with and professional. I felt comfortable speaking with him and letting him know the shame that I arose to. No matter how much I tried to warn Nishan about the terrible fortune I have run into he did not back down. Before I knew it Rhino Rooter vans were in route and in front of my house ready for battle. They examined every outlet and used all of the latest technology to overcome the scene. They were not afraid to get their hands dirty. They did the job and got it done fast. My hat goes off to Rhino Rooter. As I reflect upon this nightmarishly hot spring morning I can only that God that I live in a place that has access a Rhino Rooter. I truly do not know what else I could have done. Thank you Rhino Rooter. read more

5 stars easily...always immediate service, honest, trustworthy and they price nice!! Thanks as always RR!

Had clogged drains and needed small fixes to 2 fauces, main waterline and 2 outside spigots. Dimitry came out, the process was very easy. He was very polite and knowledgeable. Will call again for any plumbing need. read more

Came out and tried to tell me I needed to replace 3 toilets for $500 a piece because they couldn't guarantee the work if they didn't do everything. Never heard more BS in my life. Getting them all fixed for $150. If you go out of business you deserve it read more

Bo came out to fix a drain issue we could not fix ourselves and was fantastic. Super nice and honest. Hopefully we will not need them again; however, if we do, Rhino will be my first call for any plumbing issues. read more

My toilet would not flush so I bought all the parts from the manufacturer that needed to be replaced. I just wanted someone to come out and switch them out. The "technician" told me that it would cost me $500 to switch the 2 parts out and that it was going to be a "major rebuild". Needless to say, I did not accept this price gouging quote. I called the company and the manager was nice, telling me that this quote was not approrpiate and that he would personally come out the next day to fix the toilet for $200. He did not show up. I called him and he told me that he had a family emergency and that he would have his "best guy" come out in two days to fix the broken toilet. He never showed up. I called the manager back and he told me that he could have someone come out the next day but he insisted that he never said he would fix it for $200. He said the best he could do was $285 for the repair. Long story short...I fixed the toilet myself and saved myself either $285 or $500 (depending how you look at it). It took me about an hour to fix it. It would have been less if I had done something like this before and if I had the right tools!! read more

Thank the Lord for these guys. Came in and saved me from a leaky washer hookup. They made it the same day, had the best prices around and were helpful, friendly, clean (booties on shoes), and professional from start to finish. Thanks for the help, great experience. I would recommend giving them a shout at least to get a price. My bet is that they will get your business and you'll save their number like I did. read more

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I found rhino online and they had all positive reviews. I reached out for a quote and they got back to me right away. The communication was excellent and the person i booked appointment with was professional and pleasant. The technician came to repair my sink and toilet. Bo was very polite and professional. He took care of the repair and kept everything clean and organized. He was very knowledgeable and explained how things work. Overall i had very good experience with the service and definitely will use them again. read more

Through, knowledgeable and immediately available!! They made an extra effort to make sure my problems did not recur! A+

I just want to say what a great job you did for me I called with a plumbing problem and your staff responded quickly. Your service person was courteous and efficient. He quickly analyzed my problem, told me what needed to be done, and did it! I was pleasantly surprised at the cost, far less that what I had been quoted by another company. You also were able to offer same day service which I truly appreciated. I highly recommend you and your company to anyone who is faced with a plumbing crisis. Thank you for so much for all you did. John read more

Probably good for small jobs/repairs only. Requested a quote from this company for re-piping and what a hack job they would have done in my house and then said I would need a GC to come in and rebuild. This was not true at all, just a lack of knowledge on how to re-pipe on their end. read more

Great experience! Chose Rhino Rooter based on the Yelp reviews. Bo came this morning to install a new toilet for us, fix a shower faucet & clear a clogged sink drain. He was very professional, honest & helpful. Turned out the extent of the work wasn't as costly as we had feared. Setting the appointment with Nishan was a great experience as well. He followed up this morning to let me know Bo was on his way. Both guys speak perfectly clear English which is important to me. I will definitely call them back the next time we need a plumber! read more

I recently bought a new home that some would call a "fixer upper". I was referred to Rhino rooter by a friend and gave them a call. I spoke to Nishan a few times as we discussed a few things that needed to be done (water heater, garbage disposal, shower issues, etc.). He was very thorough explaining his ideas for what we could do (as the home is older and things didn't just fit correctly). His crew was very efficient in completing the projects and he was really affordable, I've heard horror stories about how expensive plumbing is, but everything done was in our budget. I know I still have quite a few more projects that need to be done, and I will be calling this crew, no doubt. read more

I have to say hiring the specialist at rhino rooter was the best decision I made when it came to my plumbing issues. The techs they sent out were consummate professionals. They diagnosed the problem and had my problem taken care of quickly. I highly recommend anybody who had plumbing problems to hire them. They are on time, quick and clean and in and out before you know. Thank you Rhino for taking care of me. read more

Very happy with the services rendered; received immediate response and was able to get issue resolved immediately. The plumber that came through, Bo was extremely thorough and resolved the issue efficiently. Highly recommend Rhino Rooter and will definitely use them again! read more

Thank you Nishan and Bo for coming out on a rainy holiday weekend and saving the day. A leaking hot water heater replaced in just a few hours after calling. Reasonably priced and great service with a smile! You guys rock! read more

Hands down best plumbing company I've ever dealt with! Knowledgeable, prompt and provided me with options to get my plumbing issue solved! Would definitely recommend! read more

Plumbing issues are probably among a homeowner's worst nightmare. Yesterday our kitchen sink became clogged. I called Rhino Rooter and my call was answered right away and an appointment booked for today. Mo was great! He took great care to leave everything clean. He was also very kind and explained why the clog happened in the first place. Basically I had been using my garbage disposal all wrong! I highly recommend this company. They're professional and efficient. They're also super friendly and helpful! read more

Really happy that I found you guys! I called 5 places and you were the only ones who could come out same day to not only give me an estimate but do the work too! I received a call asking if you could come an hour earlier than originally planned, which was a pleasant surprise. Bo came and immediately impressed me with his shoe covers. Lol! As silly as that sounds it means a lot that you guys care about not leaving a mess behind. More than most others do! So definitely kudos for that! Bo was awesome (& patient) with walking through the condo to assess the work and provide a cost estimate. He replaced a flapper in one of the toilets which really made a huge difference and stopped the toilet from constantly running. He also cleaned out the aerators for 2 sinks free of charge! Thanks Bo! We will definitely be calling you back to finish the rest of the work we need done! Really appreciate you guys from start to finish. Best plumbing experience I've ever had! :-) read more

I called Nishan and got a quick response for my Dad in Delray. His tech Bo was there in 45 minutes and cleared up a clogged sink in no time. He was very clean and respectful of my Fathers house and left the floor cleaner than he found it. I will keep their card and will recommend to friends. Great service Gents. Keep up to the good work. read more

The plumber was very professional and courteous. However, to snake a shower drain the fee was $395.00

We had little to no water pressure in our townhome and called Rhino Rooter based on Yelp reviews. Bo came to fix the problem. Not only did he fix the problem, he was very patient with my 3 kids hovering him while working his magic. Very thankful to FINALLY find a honest company I can call on for future issues. Thank you! read more

Very nice staff always a pleasure to deal with. Rhino Rooter can handle all of your plumbing needs. The prlumbers wear shoes covers to protect your floor and are very professional and knowledgeable. The company is very fairly priced. read more

This company deserves 10 stars! Amazing service. Right from the start, I got an almost instant response to my message. We set up the appointment and Beau came to fix the toilet. He was very thorough, professional and pleasant. It just doesn't get better than this. Their extremely positive reviews are well deserved. Thank you, Rhino Rooter! read more

I would definitely call them for future plumbing needs. I called this morning and they were able to offer same day service. They were up front about the after hours fee so there was no surprise there (I needed them after 5pm). The plumber called prior to his arrival and and arrived in a timely manner. He was professional and courteous and again up front with the pricing based on what he assessed was the issue. Did great work, did not make a mess in my bathroom, and fixed the issue! read more

Excellent customer service and very professional. They where able to get the toilet fixed and explained everything that caused the issue to begin with. Called and they had someone out to the house right away. I would highly recommend there services. read more

Excellent service! Used them for a new garbage disposal and will be using them for future needs! Bo was our technician. He came in with shoe covers and got the job done efficiently and cleaned up after himself. He was very professional, knew his stuff, and well mannered. Office person/owner called me to let me know how long it would be before the technician arrived before hand and then again when he was on the way. An all around excellent company! Highly recommend! read more

Had some blockage in our sewer lines, Bo was fantastic, personable and efficient. We settled on a day/time but he made the effort to call due to being in the area and was able to come out sooner than expected. Would highly recommend, thank you for the professional, speedy and knowledgeable service! read more

very professional came right out. gave me an. estimate and had my problem resolved within 1 hour no mess wore. booties on his shoes and a mask rapid. your the best read more

Nishan and Bo came same day to fix a clogged toilet. My house was under renovation and the original plumber who installed the toilet had come out twice already to try to fix plumbing issues. Nishan and Bo were friendly, courteous, clean, and really explained everything they were doing. They even alerted me to potential issues so I could get my general contractor to fix them. In fact, my general contractor ended up hiring Rhino Rooter as well for their diagnostic expertise. Nishan and Bo are definitely on my "on call list" for any plumbing issues. read more