Brought my van here last year when the brakes were making sounds. they checked it out and let me…read moreknow it was normal for ceramic pads to squeek from time to time. no charge for the check up. I was impressed, so when my car started making sounds and the brakes were acting up I brought it in. the job was done in an average time frame. not super quick, but completely acceptable. the price was good as well, comparable to other shops. the manager Don, knows his job, and does it well. He keeps the shop working and the cars rolling. I'll be bringing my van here soon when the brakes actually do go bad.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

I have been going to this shop for more than 20 years, always had a great experience. I was a…read morelittle apprehensive this time as I found a new owner but I thought a new owner would not make a difference. I was very wrong! I asked them to replace brakes in our Lexus Nx200t. They charged me to replace both brake pads and rotors, front and back. The brakes were functioning normally but the car started making a squeaking sound whenever I was turning right. They agreed to look into it but I had to take it back twice; the first time they sent me back although they told me to come on a Monday morning. After the second visit, they said that my wheel bearings needed replacement and the squeaking sound had nothing to do with the brake job. I argued that the sound came only during turning sharply, but they were dismissive. I took my car to Doc's automotive, and they were surprised that the brakes had not been greased. Doc's Automotive fixed the noise but I had to pay a good amount of money, which included three hours of labor. I need to mention that the Lexus came with a lock for lug nuts and they used unnecessarily high torque to shear the lock and lug nuts in the front wheels. Doc's automotive said that the back ones were crushed and new wheel lug studs had to be put in. I will never go back to this store again.

Let me just start by saying these guys went above and beyond for my son and I, I am truly grateful…read more My son was having power steering issues with his vehicle, after calling around, I called L & S. Stephen looked to see if there were any GM recalls and made time between appointments for my son to drive out so he could run a diagnostic. Austin & Stephen ended up finding a safety adjustment bulletin that would cover this issue with the power steering. Even though it was taking business away from them, they wanted to help save me some money if they could. I have an appt. to get this safety issue fixed at a dealership thanks to these guys. Whatever is not covered at the dealership, I will be bringing my business to L & S Automotive. Thank you both so much. You are so appreciated.

Thank you L & S for saving me over $700 then the dealership in town w/ a lifetime warranty on the…read morepart rather then a 2yr. Steve, Dan & crew are professionals here.

Service is the key goal at Budget Tire Center on Cedar Street. The staff is incredibly friendly and…read moreefficent. Budget Tire Center stands by their work. Providing stellar Customer Service seems to be their mantra! Recently, I noticed on of my tires leaking approx. 5lbs of air every two weeks. I took the car into Budget Tire Center and within 20 minutes the car was back on the road. A staff member explained to me that they had discovered a small piece of metal in the tire. They remedied the situation and the tire was good as new. Since I had bought the tires there --- NO CHARGE!!

I called for an alignment. They said drop it off in the morning. We'll get it done. So I dropped it…read moreof @8am. I called @12pm n 3pm. They said it's still not inside yet. I stopped in at 5pm. Still wasn't done. So I took the car home. A few months later I bought 4 Michelin climate2 tires ($1300) from them. When I was due for a balance and rotation I dropped the car off. They said it'll be a couple hours. 2.5 hours later I called to check on it. They said it'll be another couple hours. I reminded the guy what happened when I was there for an alignment. His response was. We are 1 of 3 tire services on cedar st. I guess he was telling me if I didn't like it. There are other tire places down the street. I bought my tires there. The balance and rotation was part of the purchase. Very good customer service. I believe his name was either Bill or Brian.

My car had been there let's say 15 times since February 9 they could never get it correct they blew…read moremy engine and now they've had the car straight eight weeks so I do not recommend anybody going there. They lie and lie and lie. I've got proof they've lied to my finance of my finance institution., the dealership where I got the car and of course me the very last work order they did. They definitely didn't put the car back together correctly cause I don't see how you blow an engine in 40 miles.! I will continue to leave reviews until I see that they're left because you guys take the reviews down that you don't like and that's crazy that y'all can even do that what's really really crazy is the 16th time they still didn't get the job done correct way to go O'Donnells and just I have gotten a lawyer over this whole ordeal because it's your fault!!! over OJ you work for me shows it right the way you treated me the whole this whole time is been absolutely ridiculous. I can't believe the owner hasn't come out and gotten a hold of me. This is 100% no way of business should be conducting their business you may you should have your mechanics go back to school cause as I've said since the beginning you guys never fixed my car you only made it worse and correct me if I'm wrong that I went 48 hours without having to come back there cause that check engine light popped right back on I washed you turned it off before fixing. what the issues were. causing the check engine light Sucks I had to give you any stars because I wouldn't give you a third of a star.

I brought my vehicle to O'Donnell"s because they had done such great work on my sons truck and in…read moresuch a timely fashion. They replaced the transmission in my vehicle and completed another repair to my front blower motors. All of this was done in just a few weeks. Their diagnostic fees are very reasonable. They keep you informed every step of the way and are always kind and friendly. I have taken my vehicle back to them again and have had the same great service.

I thought I was having battery issues and then was told that I needed a new starter . I called…read moreCurtis and he helped me so much ! He wanted to do diagnostics first before anything else was done . So that is what we did . They were so thorough, honest and he was such a gentleman . It turned out that everything with my van was fine and instead of an $800 bill it was $60 ! While I was waiting he was so kind to me and kept me updated on what they were doing in the garage . Also, for some reason my oil change light came on . He checked that also and said that I do not need an oil change at this time and in another Thousand Miles have that done . So honest ! Thank you so much Curtis ! I appreciate you ! Sincerely, Jo Simkovich

Pat and the Crew were lifesavers! My truck broke down on the highway coming back from vacation…read more They gave us high priority and had us back on the road within hours including shuttling me back and forth to our camper in Dewtt Meijers parking lot. We are very grateful to all the crew here and can't thank them enough. If your in the area you can't go wrong with giving them a call. If I lived in the area I'd send everyone I know there. Thanks again Pat and crew!!

Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

This has been the best auto repair shop in my 40 years on the road! A bad engine nearly stopped me…read morefrom commuting to my job and Darren, Steve, Mark, and the mechanics all made genuine "above & beyond" efforts to get my car back on the road and a month later it is still running great! Thanks to Darrwn and his all-star-staff at VTA!!!!

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!