Called Brandon in service, and told him I needed brakes. He orders new front and rear brakes from…read moreLexus, and I came in. After about an hour, he let me know the brakes were fine, and that the squeaking I heard was due to some debris caught up and a shim kit. Long story short, I came in stating I needed new brakes, and was ready to pay, and they said I didn't need it. This is the type of service and honesty that makes someone a lifetime customer. Thank you Brandon, I will always service my car with you.

Sales guy Pedro De la Cruse did not disclose to me about a deposit requirement to hold a vehicle…read morefor 48 hour for pick up until after they ran my credit and approved me for the vehicle sale. Deposit requirement was not posted on their website or disclosed by text. Manager Kyle Maxwell refused to correct their mistake and insisted that I had to pay deposit to hold the vehicle for less than 48 hours of $1,000. I decided to back out of purchasing this vehicle as this made me uncomfortable.

Horrible service! I purchased a car Friday evening (4/28) and by Monday morning (5/1) I had…read morecontacted the dealership to talk about returning it or working out a way to get the car that I traded back. I spoke with them each day this week trying to figure out a way to get my car back. I met with the manager Thursday afternoon, gave me a couple of scenarios and I went home to put together what I needed, only to call and leave numerous messages allllll day long today (the next day) to tell him I have it figured out and he told me he SOLD the car that we were working to get back!!!!! I can't even begin to describe my anger!

They used every tactic car dealers are famous for. I feel like I lost 5k during the transaction. I…read morewill never do business with them again.

I purchased a vehicle from Nunnally Chevrolet in November 2025. While the initial buying process…read morewas relatively smooth, my experience since then regarding warranty fulfillment and customer service has been deeply disappointing. ​At the time of sale, I was heavily encouraged to lean into the protection packages. I was assured I had factory and powertrain coverage through March 2026, plus a one-year specialty warranty covering windshield chips/replacements, paint, and tires/rims. (This warranty is what really sold me on the purchase of my vehicle) Unfortunately, those promises have proven to be hollow. ​The Issues: ​Warranty Misrepresentation & Inconsistency: Every time I go in, it is a different story from the sales department. I bought the vehicle with two existing windshield chips, and my salesman explicitly told me to wait 30 days before filing a claim so it would be covered. It took three separate visits to finally get a straight answer regarding why it wouldn't be fixed, eventually being told that since the glass required replacement, they "don't cover that"--a direct contradiction to what was promised at signing. ​Tire Service: I experienced the same inconsistency regarding a nail in my tire--an item supposedly covered by my warranty. It took multiple visits to get any clarity, only to be told they "don't plug tires anymore" and that I would have to take it elsewhere to pay out of pocket. ​Missing Equipment: After a recent service appointment, my lug nut key is now missing. Because I didn't notice it the exact moment I left the lot, the dealership refuses to provide a replacement, leaving me responsible for their mistake. ​Communication Breakdown: I have reached out to three different staff members for quotes on extended warranties to keep my business with them, and I have received zero responses. ​A Note on Service: While my overall experience with the dealership management and sales team has been a very frustrating ordeal, I do want to note that the technician, Michael, is the only person there who has provided top-notch service. He is the only reason I've had any positive interaction with the service department. ​If you are looking for a "deal" that ends the moment you drive off the lot, this is the place. If you value transparency, accountability, and consistent post-purchase support, I would strongly suggest looking elsewhere.

I went in today because my 2025 GMC Canyon had the check engine light come on and the AC had quit…read moreworking. They couldn't fix it because that module went out. I understand that can happen. I got there at my appointment time and ask the person at the service desk to let me know what was wrong as soon as they knew. One hour later, I went to the service desk and the told me what the problem was. They told me they had to order. I bought the GMC new from a GMC dealer because I couldn't get the deal on a Colorado that I thought was fair at Nunnally's. I wanted Nunnally to service the Canyon because the service department. They were always friendly and kept me updated during the visit. I was surprised when I entered, ther was no one I recognized. Everyone was new from the last visit just a couple of months ago. While waiting, I noticed there we only two sales person, none I recognized. What has happened to the Nunnally's I always trusted with my Chevy's?

I brought my truck in for a wiring problem. He was so thorough and checked everything. Fixed my…read moreproblem and was completely honest and up front. The price was a lot less than I expected as well. I will always take my vehicles here.

We were driving from Eureka Springs to Rogers and our truck began to act very weird. Barely made…read moreit into Best Brake and met the owner Jesse and his sweet wife Jessica. They immediately took the truck back and ran diagnostics on it. Found that the ignition cable had gone out and Jesse replaced it for us in 30 minutes and had us back on the road. When we asked him how much for the repair, he refused to take any money. What amazingly kind people at Best Brake! We will use their services whenever we have auto issues going forward. Thank you Jessie and Jessica! Doug Greenberg

In the past couple of months I've had 3 occasions to have work done on my pickups. In all cases the…read morescheduling, the work itself, communication, and follow up was excellent. The first time I initially thought the price was a little high but after thinking it over, decided that given the level of technician training and the professional operation they run it's reasonable. The repairs were flawless and timely. Highly recommended!

I have used this shop for years;, following Jack when he opened the Kar Shop. Friendly, fast and…read moreprofessional, Keith and Jack run an amazing shop!

Great place for European Auto Repair in Northwest Arkansas. Lots of experience with Audi, BMW, Land…read moreRover, and Porsche. Beats dealer prices and had a solid warranty.

I've had 4 911's since 1997. Ozark imports has worked on all of them. Very knowledgeable employees…read morein terms of high performance high end vehicles.

Highly recommend. They are a group of straight shooters, and as a female, I never feel spoken down…read moreto or taken advantage of because auto repair is not my "language". I am always given options, estimates are close to final expenses, and the person answering the phone is knowledgable. Don't expect sappy, overly friendly service. It's not the local spa! But you can expect super smart mechanics with extensive experience offering a fair price, who will treat you right, every time.

I was in a pickle. My truck died right in the middle of 14th street. I had to push it into the…read moremedian and figure something out. I called up Fast Auto and Tire and asked if they could give me a jump. A fella named Lake came out and jumped my car right in the middle of a busy road. An absolute life saver. Thank you, Lake!

Best auto repair EVER. Jeff takes pride in his work and does such a great job! I always take my…read morecars to Jeff

Finding this place was a blessing, I rolled my jeep in their parking lot one night, left it with a…read morenote and went home. They got me in, got a new clutch installed and honored their warranty on it. Great work, great people, all good things all the way around; Jeff and his team are skilled and trustworthy mechanics.