The scheduling and intake process was very thorough. I was asked detailed questions about each…read moreappliance, which helped ensure the technician arrived prepared for the service. My repairs required two visits, but everything was completed efficiently and professionally. The biggest consideration is the cost. The diagnostic fee is $150 per appliance. Although that fee is applied toward the final repair cost if you move forward, it adds up quickly. With a washer, dryer, and range, I had already spent $450 in diagnostic fees before any repairs were completed. Lawrence was my technician, and he was excellent. He communicated clearly throughout the entire process, kept me informed about the repairs, and worked diligently on every appliance I chose to have serviced. His professionalism and dedication made the experience much more positive.

I had been a regular customer of Mr. Appliance in Douglasville, GA for almost ten years, but that…read moreended today. Despite calling them to install or repair multiple appliances in my home over that time, they decided on a recent microwave repair to treat me rather shabbily. The repair technician arrived as normal and performed a diagnostic. He told me the unit needed a new power board, and I agreed to pay for the repair (parts and labor). But, a week later when the part arrived and the technician returned, he learned that a switch was bad. I then agreed to repair this item. He returned that afternoon and installed the new switch. It was only then he discovered that the microwave's power magnetron was broke, and that would have required a third parts order and delay, and advanced the cost of repair way beyond the purchase price of a new microwave of similar size and function. I elected then to replace the microwave, using Mr. Appliance to do so. For the record, the technician agreed with my decision. This is where things went sideways. The technician originally stated that the repair service fee would be applied to the installation, but then I learned that only half that fee would be applied. I attempted to explain the situation, but the company's manager firmly stated that sales and service were two different "companies" within Mr. Appliance and their policies were not going to be altered. I won't go so far as to say this was a manipulation, but I will say that the company was firm in wanting me to pay for the parts that failed to repair the unit and also pay the full cost of replacing the microwave minus only the service call fee. Forcing me to pay for new parts that did not work when Mr. Appliance would have received back all those parts did not strike me as fair treatment. So, I cannot any longer recommend this company.

Last month our old but excellent Amana clothes washer started making "Bang of Death" noises from…read morethe worn gears in its transmission. I checked around and found excellent reviews for Dion and his A+ Appliance Service. He showed up the next day, checked the drive train and electronics, and told me that replacing all of the worn components and overhauling the transmission would cost about 1/3 the price of a new washer. He came when he said he would and rebuilt the insides of the washer. That was a month ago and the washer has worked and sounded like new since Dion fixed it. He was right on with his estimate. A+ Appliance Service is at the top of my go-to list for kitchen and laundry machine problems.

I've had multiple excellent experiences with Dion... prompt, reliable, highly recommended.read more

Pro Appliance Repair was an excellent service repair for my in wall oven. Vadim was professional…read moreand knowledgeable . I definitely recommend them for your appliance repair job.

I'm satisfied with the work after some early struggles in getting to our rental to fix the dryer…read more We were given an apology and discount on the work for the trouble. The work was done well quickly and inexpensively. The guys are very nice and knowledgeable.

Amazing service! Thank you Lester! Ran a line for icemaker; installed ring doorbell; new lock…read moreinstalled and 2 tvs mounted. Hire Douglas bills Logistics for all your handyman needs!

Douglasville Logistics was prompt, knowledgeable, and inexpensive. The ice disposal on my fridge…read moredid not work. Not only did they arrive the same day, they also had the parts I needed!! I would advice you to call them for any appliance repairs or handyman needs! They are the best!

I made an appointment for Deep South to troubleshoot and repair two appliances…read more Mark showed up ready to go, tool bag in hand. He troubleshot both my dishwasher and my washing machine. Fixed the washing machine and gave me guidance on the dishwasher. Overall, it took two trips, but I've now got my appliances back online for a fraction of the cost of replacement. Great value and a job well done!

Bob was very kind and knowledgeable and I would recommend him to anyone ! He also gave me good…read moreadvice for my next appliance, was prompt, and treated me respectfully....something lacking today. Unfortunately, the part my dryer needed is no longer made, but he showed me exactly what to look for in the future. I appreciated him greatly.

Excellent! I would give them more than 5 stars if I could!…read more Great communication, responsive, prompt, knowledgeable, professional, persistent. An overall great experience - we highly recommend L&A for any appliance repair needs! Go with them!

First time using Yelp projects. L&A came through. Felt like they called before I even hit submit,…read moreand I submitted the request fairly early. I explained the situation and they said they would have someone out in under an hour and a half. Cornelius called when en route to provide his eta. That is service! He came, I explained the situation, about 30 minutes he came back and told me the issue and already have a solution and provided me with the amount. He was able to fix my washer in under two hours, where had I gone through the warranty company, they would not have even been able to come out until a week out. For under $500, I think it was well worth it, and he also provided me with insight on how to prevent future issues from arising. Hands done the best appliance company you could ask for.

I contacted several local companies to obtain a general quote and troubleshooting assistance. All…read moreCounty Appliance Services was the only one that was willing to provide some insights prior to coming on-site and charging any fee for a service charge. Once on-site, Ron was able to diagnose the issue and order the necessary parts. It's been a few days, and everything is working well. I will definitely be utilizing their business again in the future.

Came out twice and didn't fix my refrigerator. The food still freezes in the refrigerator section…read more Ron told me that he would tell my Warranty company that it couldn't be fixed. Instead, he told thm there was nothing wrong with it! What?? Of course, he won't return my calls, and now my Warranty company won't do anything about replacing my refrigerator that I basically can't use!

Great guy. Swapped out my gas stove top quickly and skillfully. His pricing is good as well…read more Including a picture of the new GE gas cooktop after installation

This was the 3rd company I had out due to a dryer not heating. When I spoke with Walt at Chatham…read moreAppliance he asked questions and was very well trained in appliances I could tell right off considering the other 2 never asked a question. He quoted the cost and that was the charge. He came the next day, was through and explained as he went what each step was. He gave me some friendly advice anytime I am asking someone in my home, read the reviews. That in itself warrants 5 stars. It is difficult finding trustworthy people these days but I told Walt to let himself out. I trust this company and cannot say that about many and I will refer anyone to Chatham Appliance Repair.

Twice I have tried to use this company and twice they have made sure to make me feel like I was not…read moreimportant to them. Both times the tech was running behind and I was rescheduled. If you like being lied to and told they will come out and you wait all day this is the company for you but if you want someone that's dependable and trustworthy I would try to find another company because these people are not dependable at all.

There the greatest. Very experienced technicians take it from an experienced retired mechanical…read moreengineer

Mike showed up within the appointed time frame. He was very friendly and knowledgeable regarding…read moremy appliance. He repaired our dishwasher in no time and was very reasonably priced. Will call him again the next time I need any appliance repair.

Mike arrived and quickly found the problem, the tensioner. He was thorough and efficient and nice…read more Explained everything to me (put it in terms I understood) and now I am using my washer! Great Job! Thank you!