Having x-rays is not easy for me. My body is in constant pain, and the beds where you lay are…read morealways very hard. But in this case, the technician took the time to accommodate my needs which make the experience much easier. He was compassionate and caring and very professional, taking the time to explain everything that he was doing. He also allowed my husband to come in and be with me, which is always much makes it better for me.

They NEVER return phone calls. They refuse to provide copies of test results to doctors or to…read morepatients. They truly do not care about patients or their health. Office staff were very rude. I would STRONGLY recommend NOT using them. Simply terrible.

AVOID if you can. I agree with other reviewers that the front desk is unhelpful, rude and a waste…read moreof time to try and get a call back. Have been waiting 7 days for a call back, assured it would happen today, NO. Administratively, they are the WORST. Went in for MRI mid May and still do not have results as doctor ordered. Save yourself A LOT of frustration and just DON'T GO!

Very nice phone manners. Very nice staff .. I'm looking forward to Reliefe from my medical issues…read more It has worked before I hope it works again!? Thank you very much.

I rarely leave reviews, but this experience was extremely frustrating -- especially given how…read moreimportant this situation is for my health. Last Friday, I called requesting detailed reports from three prior pelvic ultrasounds because I am currently facing a significant medical issue and had an appointment with a new specialist. I clearly explained that I needed the full reports so my doctor could review my complete history and understand the progression of my condition. I was told I would receive them Monday. Monday passed and I received nothing. On Tuesday morning, I called again and was told there was no record of my request. I was promised it would be sent within two hours. It wasn't. I called again and spoke to the same person, who again said there was no request on file. I was again promised I would receive everything shortly. What I finally received was only a very brief summary -- not the detailed reports I had specifically requested. When I called back to clarify, I was told that this is the only information patients receive and that if I need anything more detailed, my doctor must request it directly. This contradicted what I had initially been told. Under federal law (HIPAA), patients have the right to access their medical records, including imaging reports. I was simply trying to prepare responsibly for a specialist consultation regarding a serious health concern. Being repeatedly told there was no request on file, receiving conflicting information, and ultimately being given only minimal summaries felt dismissive and unprofessional. This was not a casual request. This was about ensuring my doctor has the full picture to make informed decisions about my care. I hope management reviews this process and improves communication and documentation of patient record requests.

The center and service is excellent but the patient portal is horrible. Can't see reports. Don't…read moreshare reports. Can't see test results. Don't share test results. What the purpose of a non functioning portal?

The service I received today was nothing less than LEGENDARY CUSTOMER Service. It started with our…read more a 7 a.m. greeting and welcoming and reducing my stress level by VANESSA. And just when I knew the bar could not stay that high, I am introduced to the MRI Specialists, CARRIE and BONNIE.......who were outstanding in terms of their expertise, kindness, attention to detail and explanation of what to expect. These three ladies, VANESSA, BONNIE and CARRIE are best in class. Floyd C.

Good luck. At the Lakewood ranch location today-After a million pokes (one tech on each side…read morepricking me at the same time) still didn't get what I needed and left with nothing. The techs lacked confidence, skill, and hospitality. The front desk was wonderful-- I needed a CT scan, the tech took me back and told me to drink water and come back seven hours after my appointment time. (Because she couldn't find a vein) And not eat (I had to fast). So my 9:45 appointment turned out to be 3pm. She should have known she lacked the skills, as I do have small veins, instead of making me wait around, not eat, and then go back to get poked so many times all in vain! She says "sorry, try the bee ridge location. They have five people" NO THANK YOU. Such a horrible experience!

A comfortable experience, very efficient, and a caring staff…read more Daniella my MRI tech was very calming and made the MRI experience a positive one. I highly recommend her and the office in Sarasota.

Great experience l!! Bella and Mia were great. Easy to make an appointment and tech was great.read more

Today, I went for post op XRays that were SCHEDULED somewhere else by my surgeon's office. I left…read moreafter waiting 90 minutes. This, plus rescheduling the doctor's appt and getting another XRay provider, cost me 3 hours more time than I planned. I took the orders to Partner's Imaging because of how they treated me, their quality of testing, and timeliness of getting results over the years. After arriving as a walk-in, I had the XRay disc in hand and on my way home in LESS than an hour. Barbara and Judy treated every person at reception as if they were the only patient there. They teamed up to help coordinate procedures and address payment issues tactfully and confidentially. The RT Mikaylie (unsure of spelling) was kind, professional and efficient. As a retired health professional, I appreciate how difficult it is to juggle the various front desk and scheduling tasks for patients worried about their test results as well as costs. Staff in this facility could teach many others in Sarasota a thing or two about customer relations and proper business operations.

A lot of safety issues and not all the MRI equipment is working properly nor is it being…read moremaintained! Only one certified and registered in MRI technolgist to operate 3 machines other MRI personnel is not certified to operate MRI machines! This needs to be made public knowledge and we will!!!!

I bought a Groupon for a heart scan. They have a sales person who meets with you to sell you a…read more7-year full body scan package for almost $5,000. They say the presentation can last up to 1 1/2 hours, mine did not, but I did not ask any questions. I declined the full body and will await my results which they say will arrive in 5 days. The guy I met with wasnt pushy but Im not the type that can be pushed around either.

From the owner: Specialties We are not a cancer treatment center, we are an…read moreearly cancer and heart disease detection center. Smart Scan can find the earliest stages of the leading killers: cancer, aneurysms, vascular and heart disease.