We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

These donkeys are trash . They will not give you your deposit back . The apartment was lived in …read more $108 for $10 blinds from Walmart , $176 for trash i actual removed and $40 to mow a 10x15 yard . Then they disinfected the apartment for the next family for $400 I'm sure they paid the $8 an hour maintenance guy to give a good wipe . I wouldn't recommend this company to any one except my ex-wife

The only way to describe them: slumlords. I had the misfortune of living in a rental managed by…read moreRave Property Management and it was the worst experience ever. The rental flooded multiple times and Rave NEVER CAME OUT TO INSPECT the damage. They are awful. DO NOT rent a property from this company. DO NOT hire this company to manage your property, they don't care about your interests or your property. After moving out of the rental, the owner of the rental told my old neighbor they were "trying to remediate the mold so they wouldn't have to tear down the house." Do not use this company. Do not rent from this company. Do not hire this company to manage your property, it will fall into disrepair. In

They managed a property I rented for a year and they were the best property management I have ever…read moredealt with (as a renter for 5+ years at 5 different locations, this means a lot)!! They went out of their way to communicate with me quickly and effectively, and helped me if I ever had any trouble (even if it was unrelated to the property). You're in good hands with them. They were very fair and flexible towards me as a tenant, and I really enjoyed my time living at one of their properties. I highly recommend them if you're looking to rent from a management company!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

DO NOT LET THEM RUN YOUR PROPERTY!!!!!!…read more Arrive West End is the worst community I have ever "lived in" and I never stayed a single night in the unit. Let's start with the ENTIRE property infested with roaches, I found out the hard way after I had already moved all of my belongings in AND after I asked 3 timed before my move in date for the unit to treated. Also, once I received my keys there were still vendors in the unit doing work on my move in day when I communicated, I was having cleaners come the moment I got keys, so they delayed my cleaners. After my cleaners finished, they came back into the unit and destroyed everything my cleaners did. Now getting into after I have moved in there were roaches and a 20 plus Items list of things wrong in the unit, how do you have vendors in the unit at the time of move in and the unit still isn't ready for a move in mind you the previous tenant was in the unit for 18 YEARS (find out through maintenance) the damage that was done horrible. There was water damage in the bathroom cabinets, walls, base boards, the kitchen cabinets weren't even aligned properly, no hot water, cabinets were stained orange, blinds missing the covers, toilet wasn't connected or caulked to the floor, the shower drain was painted over and corroded, the list goes on. When I called to talk to the property manager, Jessica, about the disgusting condition of the unit the first thing out of her mouth is "we can let you out and refund your money". No apology, no what can we do to fix this, no option to transfer to a different unit just, you can leave. She only fixed her tone after I asked her this is the way you respond to someone who has just spent money to move in. After that she said they would fix the issues because I did like the unit if they were able to fix the problems, 2 weeks go by and nothing, but pest control was done out of over 20 things to fix I just said I'll leave. Now I have moved and spent more money to find another apt and after being told my refund would be expedited and received by me with 24-48hrs after I move out and its going on 3 weeks ago, I have received nothing, not my check, not a proper update, NADA! If you want to be treated as if you and the conditions of which you are supposed to live do not matter this is the place to be. I would never in my life ever recommend living here even to my worst enemy! Downtown living is not worth the bs they provide or should I say lack thereof!

Quite literally the worst property management company ive ever come across. They don't try to help…read morefix issues right away, but instead try to say every problem is your fault. We had an issue last year it took them 4 months to resolve it And it was something that could've been fixed in a day once they finally got someone out here. Now last week the AC unit went out and we were forced to find last minute accommodations 2 nights in A row because they didn't answer emergency lines or urgent requests even though we did it during business hours. And now they're saying they'll only reimburse us $100 even though for last minute accommodations for a family of 4 and 2 dogs we spent close to $400 for 2 nights. They are really trying to tell us the temperature was "dropping" that night when the high was in the 90s and our house inside was 85 degrees!!! Inhabitable when you have a newborn whos more susceptible to overheating and a 4 year old. If you are considering renting from them, DONT. If you're considering having them manage your property, DONT!!!!

Rich Redding and his team at 512 Property Management are outstanding. We own multiple properties…read morein 5 states and 512 Property Management in Austin is by far the best we have ever come across. Rich and his team are professional, competent and effective. From filling vacancies to ensuring the tenants have safe, clean and maintained living spaces, Rich goes the extra mile. Rich is an investor himself and understands property management. From making recommendations to executing our wishes - he is outstanding! The team at 512 Property Management balance the delicate line of having our best interest in mind while also ensuring the tennant feels the same. I unequivocally recommend Rich Redding and the 512 Property Management team to anyone looking for a property manager near the Austin area. We wish we owned more properties near the Austin area, and when we do purchase more investment properties, we will look no further than 512 Property Management.

From the owner: Property management for experienced and new real estate investors.read more

I spoke with Alexis Dominguez regarding my bill and another matter. Alexis was so attentive. She…read moreanswered my question involving my bill and explained steps on how to resolve the second matter. I'm appreciative of her time and assistance. She was truly interested in my concerns and interested in providing resolution. I'm glad that I spoke with her. LM

** 1/5 -- Worst Property Management Company I've Ever Dealt With**…read more I would give zero stars if possible. My experience with this property management company has been consistently frustrating and unprofessional. **Unresponsive Communication:** I called multiple times trying to reach someone regarding urgent issues. Each time, I was promised a callback -- and each time, no one ever called back. I also emailed the community property manager repeatedly about a water leak in my unit. He either ignored my emails entirely or responded sporadically after long delays. I ultimately had to resolve the leak myself because I couldn't get any timely help. **Billing Nightmare:** I was enrolled in autopay, but their system had an error that misapplied my payment to the wrong account. Instead of fixing their own mistake, they created a separate account for me and then charged me a late fee for a payment issue they caused. When I tried to get this resolved, staff were unhelpful and dismissive, leaving me to spend hours calling and emailing multiple people just to get a straight answer. **Rude, Uninformed Staff:** The staff are consistently rude and seem unable to answer even basic questions about the HOA board or its processes. There's no accountability and no sense of urgency to help residents. **Steep Fees for Poor Service:** On top of all this, they charge steep management fees -- for service that is, frankly, the worst I've experienced from any property management company. **Bottom line:** Do not use this company. The lack of communication, billing errors, and poor customer service make this an easy company to avoid.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I leased a property managed by this company and would NEVER under any circumstances recommend them…read more They are also known as GDAA prop mgmt here in TX. Issues like central A/C being out for 3 weeks in the middle of summer, busted pipe with NO water for 3 days, charging for tree branch clean up when I was told previously it was covered as a weather event. I asked for 1-2 nights hotel when I was without A/C and water and they refused. They also gave out my number to vendors who were trying to reach them. This went on for 2 years. I just received another call today and I no longer reside at the property. Tenants beware!

Worst company in the world. If you see a property managed by them run. They have ridiculous rules…read more Moved out in April. It's now August, no word on my deposit, no communication on deductions. I have called/emailed multiple times, they say they will follow up but never do. It never takes this long to get a deposit back. So save yourself the future headache, don't rent a property managed by them.

Worked with Brianne while visiting Texas this past week , what an awesome knowledgeable realtor ,…read moregreat person to work with!

From the owner: Real Estate Agent near Austinread more