I will not support a business that passively disrespects me and assumes that my time is…read moreunimportant. I ordered food online. Came in 25mins later. I told the host ( older light skin lady with braids ) my name for the order... she said that it would be a few more minutes. Cool...me and my son went outside and sat at their tables to wait. We waited for about 10 more minutes and then went back in again to see if our order was ready. The same host came up. I reminded her of my name and she saw it was ready. Right as she turned to go get my food from the back, another lady came in behind me. The host stopped and asked the lady behind me if she had an order placed already which was no... the host then stopped short of going to get my food so she can start taking the lady's order behind me. If you know I've been waiting longer and I was in front of the lady that just came in, why not say " give me second to get her order bc she's been waiting and I'll come take your order". Duh... Thats not only common sense but common courtesy as well. The guy that was working there saw what she did and was like I'll go get her order. That host knew I had been waiting there for my order and knew that the lady came in behind me; however, she treated me like I was unimportant or my time was unimportant. No thanks. That was my first and last time going there. Do better.

I had a wonderful dinner with my mom and dad here tonight. The food was hot and fresh and came out…read moreexactly as we requested. And Lovely did a phenomenal job serving us. Overall, this is a super cute and very CLEAN Harold's if chicken is your thing!

I would give this restaurant a higher rating if they would get rid of these nasty french fries. I…read moredon't like battered french fries as it is, and then they have the nerve to add mild sauce on them as if that's gonna make it better. The rib tips are good, but I think the large is overpriced.

The turkey tips were super yummy, freshly cooked, and had the right amount of flavor. Their chicken…read morewings and fries were also freshly made and tasty.

I got a 4 piece meal, four whole wings, fries, and a drink. I gotta say, it was pricey. The chicken…read morewas kinda salty and the fries weren't even hot. I waited like twenty minutes for my food. The service was good though, the young lady was nice. I'm not going back, it just wasn't worth the money.

The Cashier attitude might have been DRY but those wings wasn't…read more No seriously. Got there around 12 afternoon got quick lunch. It was my first time trying them. I was the only one there. So not busy at all. I ordered the Buffalo wings and Lemon pepper. The wings was a bit salty but decent. I'd def come again to try other things. I wasnt sure if the man at the register was the owner or not but he was super dry, short and looked like he didn't want to be there and they just open lol. I'd suggest to get someone at the front that's a bit more inviting.

Absolutely terrible experience with Sharks Fish & Chicken…read more The catfish I ordered was loaded with bones--so much so that it was nearly inedible. It felt like zero care was put into preparing the food properly. What made it even worse was the customer service. I called to let them know about the issue and asked for a simple exchange. Instead of taking responsibility, the man told me I'd have to pay "half price" for something else--but then quoted $9.99 on a $13.99 meal. That's not even close to half, which felt dishonest and like they were just trying to get more money out of me. Between the poor quality food and shady, unprofessional service, I will never come back. Save your money and go somewhere else.

Chill staff, quick service, good prices for the amount of food. The self service mil' sauce station…read moreis dope, haven't experienced that before. Missing 5th star only because I've had food at other locations that tasted a bit better (to me). This location is fine. Go support them.

Traditional A&W and LJS restaurant…read more Dining in reminds you of a 1950s diner with a jukebox, seating, and an overall atmosphere. Generally, I am not a root beer fan, but there's nothing like homemade A&W root beer. The only thing better would've been a float, which is optional, but I did not order one. I ordered the fish-and-chicken platter, which came with two sides. I forgot how greasy the delicious food was. The location is dated and could use some major love, but the two staff members working did a great job of ensuring all the food was hot, fresh, and made to order.

Horrible service! I was in the drive-through for over 15…read moreminutes, even though my order was ready much earlier because I ordered on the app. The two cars in front of me must've had huge orders, and they should've had them pull up ahead of me and let them wait somewhere else. That's how all the drive-through's work nowadays except this one!

Food was a 9/10 Imgur the overall customer service was horrible. The waitress didn't know what to…read moredo or how to do it. Please hire waitresses with some experience or please train them accordingly.

First the service (Kristan was very nice, just waiting on the food. Discount for seniors and…read moreMilitary (yessss). The food Catfish platter with greens and Mac/Cheese was delicious...

I wish I could give zero stars, and it's because of the cashier. I have personally witnessed her…read morebeing rude to customers on multiple occasions. Management needs to address this before it drives more customers away. I'm also tired of repeatedly asking for all mild sauces, only to receive a mix of hot and mild, followed by an argument with the cashier when I point it out. Then, after that experience, I'm asked to leave a tip. I order from Captain Hooks regularly and spend a good amount of money there, but this experience has become too frustrating. I'll be taking my business elsewhere. If you order from here, be sure to check your order before you leave. The requested sauces are often not included correctly. Captain Hooks, do better.

Let's go with the pros first: the delivery was super fast, the food was still hot when it arrived…read moreand they fried in clean grease. The Cons: I ordered catfish and they gave me swai, I'm extremely tired of restaurants doing this. Lying to customers and cutting corners, ppl like myself who love catfish know the difference, PLEASE stop this. I shouldn't have to order catfish steaks to get real catfish. The piece that I did eat wasn't seasoned outside of the lemon pepper sprinkle. The onion rings were absolutely tasteless, just unidentifiable mush inside. I hate wasting food but this went to the trash, very disappointing.

I tasted the food at the location downtown where I work (which is delicious) so I had to try this…read morelocation that is close to home. I placed the order online and my food was ready at the pick up time that was quoted. The food was equally as good as the downtown location. The chicken tips are just so good. Juicy fresh, seasoned along with good fries. This time I also tried the wings. Also delicious, crispy and also seasoned well. Wilma's is just good all around. I will forever be a customer!

I waited a while to place this review for a few reasons…read more For starters, this restaurant is in my neighborhood, and I wanted to give it a good fighting chance. Matteson needed a win with places to eat. Though it is take- out, I was confident that due to it being BBQ (and a popular name was attached), it was destined to be a winner winner, rib tip dinner. I could speak on the slow opening and the place having ribs and then no ribs on the menu at all. NOPE. Because sometimes, new places need a chance to work things out. LET's TALK ABOUT IT ALL! I know what you wanna hear... "WHAT IS THE MEAT LIKE!?!" lol I have ordered here 5 times, just to be certain what I would say when I decided to review this place. First time I placed an order, I almost cried. It was like I wanted some bbq, and I needed it to be good. I needed it to be all I ever wanted and needed and in my back yard. I pinched myself to make sure it was real! lol Issue: I wasn't a HUGE fan of the sauce. But I could live with that, as it wasn't HORRIBLE. Portion size was nice, meat tender. I was able to have leftovers, for like $21 bucks. Solid win! But did I mention the FRIED CHICKEN WINGS!? I promise, someone's auntie is in the kitchen cooking them and she isn't playing around in there! No sauce needed. Plain is yum! Fresh, crispy, and down right YES AND AMEN!!! Second time I placed and order, majority of the meat was sketchy. The pieces were hard to chew, and welp...what more could be done. I tried to eat it as best I could. Majority of it was tossed in the trash. Did I get more chicken wings you ask? OF COURSE I DID!! DELICIOUSNESS! lol Now, one might ask, why did you return a third time? Reasons: Its in Matteson, I live in Matteson, I wanted BBQ, the price is nice, the wait times aren't HORRIBLE AT ALL, and its pretty smooth sailing. Pay online or via electronic payment inside...No hiccups there. And ITS IN MY VILLAGE. lol I knew there was improvement on the horizon. Every time I went after the second time, was deliciousness. I didn't have any hard pieces. I was even able to warm the meat up the following day and it was still as good as the first time. Have I mentioned the CHICKEN WINGSSSSSSSS!??? Look! Welcome to the neighborhood Wilma's Express BBQ! My family and I are pleased you are here. I am a repeat customer for sure. I truly believe things will continue to get better, so give this space some grace. WE DESERVE BBQ! lol And I am happy you all are here. You don't have to take my word, as always....GO GET YOU SOME!

Service was professional and courteous. Food was prepared timely. I ordered lightly breaded shrimp…read moreand perch. I've always liked shrimp from Lawrence's, but the last two times I found the shrimp bland, as was the perch. Not sure what is different, if anything. But I have to admit, I will probably not try a third time. I like the location and prices are reasonable, but quality in taste was lacking. I'm disappointed to say.

They have the fried fish in the area. Their fish chubs are the best. They is nothing bad served in…read moreany of their stores. I have been going here since my high school days down on Canal st. They have several locations now and they are all the same. EXCELLENT. Prices are right, service is fabulous, some of the stores were just remodeled. Pricing is fair. You get what you pay for.

I found this place on YELP. My husband had the chicken…read moreburrito. He said it v was decent. I ordered the cheeseburger and there was no cheese on it...lol. it was just OK. We both had the horchata. It was good. It was very average...not bad, but not great.

This place is located in between the gas station and Dunkin' Donuts. The ambience is very fast…read morefood. They do have a bar seated area. The service was accurate, clear speaking and fast. They were able to accommodate us. I ordered the Carne Asada torta, the meat was seasoned very well. The onions were fresh. The cilantro was good and the beans were really good. I do wish they had more beans on it. The bun was over buttered. It tasted very intense in clash with the other fresh flavors on the sandwich. My mom ordered the chicken tacos. She stated they were seasoned perfectly and adding the cheese was a good choice. We both had the green sauce. They're jalapeño green sauce taste like nothing. I do wish it had more flavor because it would've enhanced the flavors of our orders. Overall, this was a pretty good experience. I would get the Carne Asada tacos next time. I hope it's not too greasy. I would come back again.