I visited Ray Skillman Southside Hyundai on a Saturday with my wife to purchase my first new car - a 2013 Hyundai Azera. Brandon Michael was our sales rep and greeted us upon entry to the lot. He was cordial, professional and did his best to accommodate our very specific needs. His manager Tom also helped facilitate negotiations around the new purchase as well as trade in. Brandon had a unique office with many conversational pieces and a good taste in music (which was played for entertainment on the multiple occasions where we had to wait). This was a nice surprise as we had come from another dealer earlier in the day where the rep was less than pleasing to work with. Hats off to Brandon for making a typically stressful experience as pleasant as possible. We were also surprised to find the exact car we wanted (a model over a year old) on the showroom floor! A happy accident for a first time car buyer. The only negative item we can speak of is the waiting time between negotiations - no getting around that if you are wanting to get the deal you want. As with all car buying endeavors, if you have done your homework, have your finances in order, have your trade in prepped, know exactly what you want, and know what you'd like to pay (total price - not monthly payment) you're going to be ready to negotiate the price you want and your experience will be much more successful. We ended up getting financing that was equal to what our credit union had already pre-approved us at and we completed the transaction from start to finish in about 3 hours total. We purchased a 2013 Hyundai Azera with the AutoGuard Ultimate policy for additional coverage on all vehicle components for 100,000 miles/10years. We would be happy to continue to do business with Ray Skillman for future car service and future new vehicle purchases. Thank you again Brandon and Tom for the successful visit! read more

I had an excellent experience with the salesman , Zeph Boand , at Ray Skillman GMC. Very helpful and showed me every truck I wanted with no pressure. Used the service department and everybody was very professional and did an excellent job installing the remote start. I highly recommend this dealership. read more

Around a year ago I leased a Terrain through Jason Clark and a financial advisor he was very tall, around 40 and and last name that was hard to pronounce:) 1. I was told my plates would be cheap because it was a leased and not purchased vehicle. Lie and I looked really stupid at the BMV questioning the price of my plates two years in a row:) They thought I was a complete idiot! 2. I was told I could purchase another mileage package if for instance I got another job out of the city... I did so I called and Jason said " Well looks like you will need to buy the car at the end of lease" Lie #2 or buy a truck 3. And the worst one of all " Yes there are vents under the seats so the back stays cool during the summer" My son has a health condition where he over heats easily and lets say this car has been pulled over numerous times so I can cool him off with water. NOT COOL on so many levels This is super disturbing and horribly ludicrous that I should even have to write this warning for you. I will NOT and refuse to buy a car from them after all of this. No way should anyone have to lie this bad to lease a car, tisk tisk Ray Skillman read more

They use the typical tactics to get you there and then change pricing - trying to convince you that it's okay to end up backwards on an auto loan - young buyers beware they think they can out smart you - read more

I went to Ray Skillman Collision Center on the west side of town and I would NOT tell anyone to take their car there. I had to take my car back in 3 additional times because the job was not done correctly. After the 3rd time my car still is not correct and I finally took it somewhere else to get it done. I ended up paying twice as much and wasting a lot of time taking my car in and out of Ray Skillman. DO NOT TAKE YOUR CAR THERE!!!! The paint job on my car looked like something I would have done. I could see on my mirror where they had taped it off and gotten white paint about an inch border onto the black plastic that attaches my mirror to the car. A few months later I realized that my bumped (that they "re-painted") was peeling already. I took it back in and after that fix I looked over the bumper and there were still spots on it where it was peeling. The worst part about this all is that the manager is the one whom was dealing with me the whole time. He continuously returned the car to me clearly without ever looking over it. You would think after coming back multiple times for the same issue he would look over the car before handing it back over to me. Save yourself the trouble and go somewhere else. It will save you a lot of hassle and time. read more

Horrible experience I was sold a car with water damage. the customer service from them has been horrible. from the sales rep to his manage. 6 months of having the car I've had to have it worked on once a month every month. They have horrible cars and horrible customer service, this has been the worst car sales experience ive ever had! I regret daily even doing business with them. They treat women bad and lie as if u don't know anything. i would NOT recommend ANYONE buy a car used from them. With as much business they get from the community they treat us horrible. I've encountered racism at the highest degree and from a black man at that. i will wk my hardest to bring attention to the matter and boycott the company at all cost. They know they are selling trash Lemon cars to hard working ppl and they do NOT care. My car has an electrical problem and as safe as that is not. I was forced to keep the car. RAY SKILLMAN IS THE WORST MAJOR CAR COMPANY IN INDY. and they only care about money. Not the safety of the custome. I'm disgusted by my experience and wish this on nobody! read more

Best Dealership Ever!! Me And My Family Will Always Continue Going There!! Really Nice People Too!!

For your sake, please pay attention to the honest (not company-posted) reviews about the Ray Skillman dealerships. And I hope you will pay attention to some people (like me) with inside knowledge of what these are up to. Instead of honest repair people, they are using highly dishonest sales people to mislead you about what repairs are needed. If you come here to get a car, you stand to pay many thousands of dollars more than you should for the service you'll falsely be told you need. Buy anywhere but here. read more

I took my 2006 Mustang in for an alignment after recently installing new shocks/struts/springs. I was told my right ball joint was bad and I needed new front lower control arms with new ball joints and was quoted over $1000 for repairs. I said no and upon rechecking the ball joints and control arms found they were in normal working condition. I was told they did as much of an alignment as possible with a bad ball joint. Upon checking that I found they made no measureable adjustments to the front end nor did they center the rear end which has an adjustable panhard bar which would have no impact on adjusting even if the front end did have an issue. read more

We bought our Encore in 2014 from Ray Skillman. It's a great little car and we just got back from a trip to California(from Indiana)without a single problem. The service department has been wonderful in keeping our car in great shape, not asking us to have services that we don't need but just what is needed at the time. If you're looking for great cars and great service and helpful and friendly dealers , this is the place!! read more

Someone bashed my back window out, dented the hatch, & did damage to the front as well. I don't know who I pissed off, but it was $1500 worth of damage. Yay. Well, the service center here is efficient, friendly, & clean. They don't do weekends, but they had my car back to shiny & new, with a wash & a clean interior within 4 days. Quick bodywork & a happy me. I missed my car. Now I just have to buy new bumper stickers. A naked window makes me uneasy. read more

I went to Ray Skillman to purchase a Kia Rio with absolutely no knowledge of purchasing a new vehicle and a very strict budget. Larry Sheron was very helpful, showing me what all of my options were, helping me through this process that I didn't understand and had already place very strict limitations. Another rep, Nick, gave me options on leasing a vehicle. I was opposed to leasing, even though I had no understanding of it. Now I can make an informative decision on leasing because I know what it actually is to lease a vehicle. It has its ups and downs, but for now, for me, it's the right thing. He and Larry were both very patient with me, not making me feel trapped when I didn't know what to do. I felt the ball was in my court at all times. When I found that my car had died in the parking lot (my attempt at leaving that evening), it was almost like a sign. It was telling me that her job was done, she got me there, and she was letting me go, and I should let her go, too (I had been holding on hard, filling her with with coolant several times a week, for one). Larry said he'd take my key and try to get it started the next day (it was already 9pm and hailing). The car started but died a few more times the next day- DEAD. He got me the car I wanted, even though they didn't have any on the lot and had to have one brough in from Ohio. He offered me a rental in the mean time. Larry came in on his day off and was there late so my whole family could come to the dealership before dinner to watch me seal the deal. On his day off, after I picked up the car, he showed me the vehicle, how everything works, where their service station was, what to do when I get there, and even introduced me to a couple guys that still happened to be there late. He was accommodating even after, calling to see how everything was. Next time I have to buy a car, I'm going here. read more

I have a 2015 F150 I purchased in that year. I had an issue after owning it for two weeks that was addressed, and they kept it for three days because the harness had to be made from the factory, that was at the plane-field location. My truck has been at the US 31 location for almost three weeks due to my truck floor having water in it from a leak. Ford is known for this issue. Since my truck was out of factory warranty I had to appeal to corporate to help pay and they did, I'm very great full for that, but it's been almost two and a half weeks and my truck is still there. Biggest problem is you have to hunt them down for info on your vehicle, no one calls you back or you are on hold so long it goes to a answering machine and of course no return call. I can't wait until this ordeal is over. I use to get my oil changes done at this location but no longer I will go to a independent mechanic from now on for all my repairs. Don't get me wrong the lady I was dealing with was pleasant when you got in touch with her but extremely unreliable and untrustworthy when staying in touch with her clients. Up date they still have my truck talked my lawyer she said to go into shop tomorrow and see progress if still not ready then she will get involved. This has been the worst experience, terrible. read more

I just bought my first car from ray skill man Buick gmc. JT and Tyler helped me and I had such a great experience! They're both extremely helpful and patient. I never felt pressure to buy but just to look around and find the best fit. I ended up in a Buick Encore and I couldn't be happier. read more

Phenomenal service department! I've been taking my vehicle to Ray Skillman Buick GMC for several years. From regular maintenance to repairs, they have kept my vehicle in great condition. Besides doing great work, the customer service here can't be beat. Even if you're not located on the southside, it's worth the drive. read more

I would definitely buy there again. Every single person who works there is friendly, not pushy! They were more than willing to look up comparative prices at other dealers. They want more than anything for the customer to be happy. Excellent atmosphere. I felt pleased that I got a very good deal with a very good used car with only 5,000 miles. We worked back and forth on a new car too before I made a decision. They could not have been more helpful. read more

Adam in the service center is the best!! Did all he could to save us money, and made sure my rental vehicle was comparable due to my back problems. Nice to have a business that's honest and friendly! ! read more

My service advisor Mark is great. Always helpful and honest. Got my wife car in next day to do some major work and got it done the same day. Keeps in contact with you and listens to you!! Call Mark for sure!!!! read more

We purchased a 2015 Hyundai Santa Fe, what a great vehicle!!!! It seems to have everything. Freda and I were very pleased with everyone we dealt with on the Skillman staff. Our salesman,Dorian was so attentive to our needs and was so kind dealing with an individual with multiple disabilities. We appreciate all you did for us. The business manager, Dave Canary, was very helpful in the financing the vehicle. And last but not least, George Lewis, for his techno expertise. Thank you all again for all you did for us!!! Freda and Karen (Kay) read more

Amy miller is an amazing service associate. She was polite, knowledgeable, and very patient when expressing any concerns for the service work my vehicle required. read more

Amy Miller is the best, she makes this service center golden!

I had a terrible experience at Ray Skillman. Made a deal with the sale guy. Told him to only run my credit Thur GM only. If they couldn't get me Thur a deal not to run it Thur any other banks. That I would go to my personal bank and bring them a check back. The sales guy told me 3 times and I ask 3 times don't do it. GUESS WHAT THEY HIT MY CREDIT 7 times. If I could give it no stars I would. read more

Take your money else where! I was "pre-approved" but ran my credit 8x! Brought me out 2014 Cruze that had moisture inside the car and scratches all over the outside.. I know it's a used car now, but who wants to pay 15,000$ or more to fix what they could for a lot less than people on the street can! So then took it back and told them I wasn't interested in it because of the issues. So Joe, brings me 2 more cars... 2014 Cruze and 2014 Buick Verona.. both had definitely been wrecked, side swiped, or and definitely hit! So my mother says something about the back end being hit and he goes "well yeah it's a used car, what'd do you except?" It's going to have some dents and scratches! After driving the Cruze 4 parking spots down the car lot I bring the car back deciding I will not be disrespected or belittled because I'm a woman. Then insinuated that we damaged the car, when obviously we said something about all the damage on the Cruze! Cars are overpriced and unpresentable! Just an awful experience! read more

I had a terrible experience with Mike Mulinaro. He was rude and treated me like a piece of crap. More than once he called me an idiot and kept telling me he was not going to make the car i purchased right. I could not believe that someone would treat a customer like that. I will NEVER buy another vehicle nor would i recommend someone go here to do so. read more

the service dept. is useless....the sound system in my 3 mos. old vehicle that i bought from Skillman wasnt work well.....it was performing VERY badly one cloudy day; so i drove to the dealership and had one of their techs. stick his head in the car so he could hear that there was a problem...i scheduled an appointment....after several hours of "trouble shooting", which involved nothing more than driving the car and listening to the radio, they couldnt replicate the problem.....and even though one of their techs did indeed witness the malfunction; they wouldnt go any farther than to listen to the radio.....NEVER AGAIN read more

If you have had your transmission flushed and filled at Ray Skillman GMC US 31 South, Greenwood, you better check your fluid levels. After two short trips, we checked the fluid level while running, and it did not even appear on the dipstick. They then added 1 pint and said it was fine, and no leaks. When my husband picked it up after they added the pint, he drove it, parked & shifted it through all the gears to fill all the inner chambers. It was still low, so he took it back to the dealership, and the service manager had to add two full quarts to bring it to the correct level. So, my car was 2 1/2 quarts low on fluid when it was returned to me. read more

Me and my wife purchased a 2015 GMC Sierra and had a bed liner installed recently. The bed liner was top notch and looks fantastic. The only issue was that my truck was back earlier in the day and was made available for pick up. I had to call towards the end of the day to see if it was ready instead of being called and told it was ready. Other than that, this place is pretty awesome and looks to satisfy their customers! read more

I took my 2006 GMC ENVOY in for routine service (Lube, oil, filter, tire rotation). They heard a squealing noise I had been experiencing for a while. They brought it to my attention but I explained to him I was unable to have the repair done at that time I had been off work for almost 6 months due to 2 surgery's I had during 2017. It was 3 weeks before Christmas. Their service manager came to me and offered to help me with this repair due to my circumstances. I'm grateful and very thankful for their great service. Thank You Ray Skillman for such a great business and service you provide to the community...Customer for life!!!!!! read more

I was very impressed. I was looking for a Ruby Red, Ford Fusion, with Dune leather interior and with low miles. I shopped online for weeks and was prepared to drive all over the state to get exactly what I was looking for. I went to another dealer first and they told me that they could get what I wanted for S18,998 and they would have to order it from another dealership. Also they were so large that he had trouble locating their stock. Ray Skillman was much better organized. Not only was the car I was looking for two rows from the front the door and in plain sight when I pulled in, but they had more than one option of what I was looking for - a new or used option for me to choose from. My salesman was Sean McCarty he was incredible. Sean has a very low pressure sales method and he is extremely knowledgeable about the cars. In short, Ray Skillman (thanks to Sean) got me what I wanted for $15,900. The other dealership called me the next day and I had to tell them that I already had a new car sitting in my garage. In short, Ray Skillman was a few miles from my home, had exactly what I wanted, at the price I wanted to pay, and I even got the financing I wanted. I am very happy and I will be back! read more

Service department was great. Bob Murphy took excellent care of the car, tire, and answered all the questions I had. The whole department is very nice and helpful. read more

I bought a car through skillmans when I couldnt get a loan and with ease I got a car, not just a car a 2008 kia still under factory warranty, best part is in a short 2 yr period my car will be paid off and they heped my credit get get better,thanks ray and ashley,you helped turn my life around!!!!!!!! read more

We have a 2008 Kia Rio that had a check engine light on. We took it over to Ray skillman Kia service in Greenwood. They found cylinder 2 and 4 misfiring and ended up changing both the solenoids and all 4 spark plugs for $503.00. Within a month, the light was back on again. This time they told that the system was coding a cylinder 4 misfire fault and that the solenoid thAt was replaced might have been a defective part. Surprise, within a month the light was back on. We took it to Autozone to check the code and found that the code was cylinder 2 misfire. We went back to Ray Skillman and this time they told that even though it was cylinder 2 misfire, the problem was that the spark plugs weren't spaced right. During our first visit the spark plugs were changed by them and evidently weren't spaced right. This should have been a straight forward procedure. Within a week the light was back on again. This time they told us that cylinder 1 solenoid was bad and blamed us for not changing all the solenoids at the same time. It looks like all they do is look at the fault codes and follow the step by step instructions. They don't seem to have strong fundamentals of automotive technology or take time to figure out the root cause of a problem. We won't go back there again. read more

Too bad zero stars isn't an option. I purchased a used 2015 Silverado Duramax from them, from the get go it was a typical rush to get me in the truck. Partly because I told them I didn't have much time and had another truck to look at. It became a race to see how quick the deal could be done and less about if I really liked the truck. Part of the deal was to have a few dents pulled out and the interior cleaned of a lot of dirty greasy handprints all over the interior. It also included the Ziebart gold shield package. Well, it took 3 trips to get the dents out and 2 trips into their 'detail' shop to clean. After the 2 'detail' jobs I'm convinced my 12 year old daughter could've detailed the interior better!! Also was told they would help me out with purchasing a few options I had wanted. They finally got back to me on their 'discounted' pricing and low and behold it was retail, in no way discounted yet was told straight up that it was a discount. Their own parts person told me that it was no discount! I explained my frustrations to both the service director and general manager of the dealership, what I got out of their response was basically oh well, sorry, but if we can be of assistance in the future we will try but that's it. There's more but don't feel like wasting anymore of my time on these people. No repeat business here for me. read more

Service was handled accurately and professionally. The transmission in my car does slip on occasion. Each time I have had it into the dealership,the transmission has not exhibited the slipping behavior, and as the diagnostics are normal, there is little the dealership can do, and I appreciate that. I am however not pleased with the current state of the transmission in my car. Again though, I don't intend that to be a negative against the dealership read more

Sales staff very professional but watch yourself when finalizing the deal in the finance office. Make sure you are not in a hurry and try to calculate what your real payment should be. In our case we were lied to and upsold a warranty due to the deceptiveness of what real payments should have been. read more

I always receive great service at Skillman GMC service department, Amy is a true pro. Would highly recommend!

I purchased my truck from Ray Skillman back in 2003. I bought it brand new, they are the only place that I take it to for any kind of service. I trust them completely and they have treated me with respect and they are professional , but they also make you feel like they are really concerned about you and your vehicle. When I call in to schedule any kind of service, they ask me what is more convenient for me , rather than just giving me a date and time. They realize that our time is valuable to their customers and work with my schedule. Before I retired a few years ago I would call for an oil change and I would usually be able to get it done after work during the week, rather than having to give up part of my then precious weekends. I highly recommend them. Usually their prices are comparable to other places, plus they have a record of everything that has ever been done on my truck. I will continue to use them and will also check with them when I am ready to purchase another new vehicle to see what they have to offer. They keep my truck running great on the road and a lot of people are surprised to know that I have had it as long as I have with it being in the condition it is in. I will not take my truck any place else to have it worked on. read more

Having recently purchased a beautiful car from Ray Skillman I wanted to Thank the personnel for the Excellent customer service I received .Being a owner of a busy catering company and mom I had a very limited time to decide on what vehicle I wanted and I had never purchased a car through a dealership and was nervous about calling. But right from the first phone call Marc DeBeaumont was very pleasant and professional. We pretty much hammered out the deal over the phone so I drove the hour from home and was able to test drive the vehicle for the weekend. I really cannot say enough good things about the whole staff. Everyone from the Salesman Marc and Colt Key -who helped with the financing -to the very nice office girls -was extremely kind and helpful. So, If you are like I was--nervous about purchasing a car with no prior experience--give Ray Skillman a call. You will be well taken car of!! I am so impressed by their customer service, I plan on having them service my car even though Fishers would be closer. I want to give Marc and Colt a special shout out for helping me get the car I wanted!! I love it!! read more

Top notch facility with even better Sales personal! Traveled from northern VA, because they had the best deal/s within 400 miles of my location. Hates off to them! read more

I worked with Jason Clark online and confirmed the car I liked was there and was able to take a test drive when I arrived. Had the best car buying experience ever and love my new Buick Encore! read more