1. Raymond's Jewelers

1. Raymond's Jewelers

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Cypress, CA

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Raymond's Jewelers

4.3 (237 reviews)
Closed 11:00 am - 5:00 pm

Services - Raymond's Jewelers

Jewelry cleaning

Jewelry redesign

Raymond's Jewelers Photos

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Recommended Reviews - Raymond's Jewelers

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I had my vintage Tag Heuer watch fixed. It had stopped. After a quick inspection, Anthony told me that water had seeped in. He showed me the inside of the watch and explained to me what needed to be done. He immediately called his sources to find out if the part or mechanism was even available. Luckily, it was, for such an old watch. The sentimental value alone to me was worth having it repaired. And the amount he quoted and charged me seemed reasonable. In less than a week, he gave me a call telling me that my watch was done and was ready to be picked up. This is my third watch repaired or serviced by the store. All of them were professionally done by Anthony, whose work, I can only describe as top notch.

Armani|Exchange  AX2541
Brian M.

Ran into Anthony just opening up shop. He removed a link and it was just what I was looking for at the right time. Amazing how things work, will return definitely. I felt very comfortable and fortunate to talk to him.

This is the watch, notice WR at 200M. Also, see that it's still cloudy under the crystal.
Michelle T.

NOTE: I am writing this review on my wife's account. I rarely do any reviews but felt compelled to write this one based on the bad attitude and poor service I received recently from this "jeweler". DO NOT GO HERE for watch battery replacement! I had been going here a while for my watch batteries. I have MANY watches. The prices here are high but there are not many places to get watch batteries close to me. The last time I went was a disaster. I took my favorite INVICTA PRO DIVER (WR to 200 meters) in for a new battery. When I went in a swimming pool with it on I noticed the next day that water had gotten inside the crystal and the watch quit working. I went back in to show him (not sure of his name), he says, "Invicta watches are cheap and they are not waterproof". Totally bad attitude. Not to mention Invicta guarantees water resistance to 200 meters if you close the watch correctly. I went in 5 ft deep water. So, he is wrong!!! And Invictas are indeed inexpensive but I like them and this was my favorite watch. he ends up opening up my watch and drying it out but says it may or may not work again. Obviously he did not seal it back up properly when he replaced the battery. He did not take responsibility for his crappy work nor offer to replace my watch. He ruined my watch and gave me a bad attitude for his poor workmanship. Terrible business practice in my opinion. Be very careful if you take anything of yours there that you care much about. The model of Invicta of mine that he ruined is proving to be very difficult to find so I can't even replace it myself.

Jessica W.

I loved the ring my fiance had bought me, but within a year, a stone had fallen out and the bands were very tarnished. I was in a panic and took the ring to Raymond's jewelers for fixing. The owner was very thorough about the work that needed to be done with my ring and gave us multiple price points, starting with the most budget option, then mid-tiered, then most expensive. We went with the budget option and within a week and a half, I got my ring back. It looks more beautiful than the first time I wore it and I am so happy with the work! The pictures do not do it justice, but the craftsmanship is amazing. We will most likely come back to do more upgrades when our budget allows it, but for what we paid, it's almost like my ring is brand new. Thank you, Raymond!

After service, he massed up my submariner luminous point. Looks like digged the point.
Bryan P.

Never Never recommend this shop. Last summer I did service here, never recommend. After serviced, I found my vintage Submariner missed 12 o'clock luminous point, I complaint about it but the shop owner said my watch didn't have it. I had photos for evidences but the shop owner told me lie. And I paid full service price but he did partial service, after six month, need pay additional $150 and said don't take water with my watch. Mine is Submariner. And he said it did just 2weeks but I got it after 4weeks. And one more thing, after service, clock is not works. So I requested after service(owner said 1year warranty), but shop owner kicked me out of shop. Such a bad shop.

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2 months ago

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3 months ago

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9 months ago

I needed my battery replaced on my watch. Went in and battery was replaced within 5 minutes. Will definitely be back

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1 year ago

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1 year ago

Great little watch repair business. Support local and give them a visit. Prices are not a problem.

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1 year ago

I went in to get my watch battery replaced and he was quick and very prompt. I highly recommend this establishment for any watch repair.

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1 year ago

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2 years ago

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2 years ago

I was impressed with service and the speed. Very friendly and I appreciated their security.

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3 years ago

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2 years ago

Great and super fast service! Helped my fiancé Matt size his Rolex to a perfect fit, thank you again!

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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Anthony T.

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2 years ago

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10 years ago

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4 years ago

Fast, hospitable, knowledgeable, and affordable. These are the words that I use to describe that fixed my watch today.

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6 years ago

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Ask the Community - Raymond's Jewelers

Review Highlights - Raymond's Jewelers

I may need to resize my most recent purchase and Anthony offered to be an expert in helping to do that as well!

Mentioned in 95 reviews

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Jeweler's Touch

Jeweler's Touch

4.8
(448 reviews)
$$

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!

Watch Works

Watch Works

4.8
(233 reviews)
$$

I was referred by Laco Watch in Germany after purchasing a Flieger watch direct from them. I chose…read moreNick at Watch Works in Cerritos who is an authorized dealer for Laco. Nick accommodated me by doing a warranty regulation on the watch to correct the negative deviation (runs slow). He did not have to do that as Laco has no service centers in the US. But since he was an Authorized Dealer he took care of me. He did an excellent job of regulating my watch. Very happy and a loyal customer going forward. This is what I sent to Laco Headquarters in Germany: "Hello Marcus, I would like to let you know that Nick at Watch Works in Cerritos California was able to regulate my watch accurately at about +2-5 S/D as it should. Very happy with the result. I hope you take care of Nick as he is a valuable asset here in Southern California who cares about his customers. Thank you for referring me to an AD for warranty resolution."

I was referred to Watch Works from some very helpful young ladies in Cerritos Mall when I learned…read moremy jeweler in Cerritos Mall was no longer there. I was greeted by Raffie, who took one look at my watch and said he can replace the battery right now. No sending out for repair and waiting 2 to 3 or 4 weeks. How cool is that? While I waited, I looked at their jewelry and watches and saw quite a nice variety. I wasn't looking for a a fourth watch that night but now I know where to go when I'm ready for one, and especially to keep my watch running smoothly. He was also very helpful in showing me their jewelry for something specific I had been looking for. So all in all service was excellent and the, price of the battery replacement was very reasonable. I immediately added them to my contact list. So if you need a watch or your watch repaired, or some jewelry check 'em out.

David's House Of Diamonds

David's House Of Diamonds

4.9
(222 reviews)
$$

An absolute gem of a jeweler! I was originally referred to…read moreDavid by a coworker who found him on Instagram, and having my custom engagement ring made by him back in 2017 was the best decision ever. The rest is history! Nine years later, I still make sure to come in yearly for my free ring upkeep, including a thorough cleaning and prong check. David's customer service doesn't end after a sale; he truly takes care of his clients for the long haul. Because of that trust, he is now my go-to for all of my custom jewelry. While custom pieces can take a little time to perfect, the wait is always worth it because I am never disappointed with the final result. Like any smart consumer, I still price-shop around to make sure I'm getting a fair deal, and without fail, David always gives me the best, most reasonable prices. If you want amazing craftsmanship, honesty, and a jeweler who actually cares about maintaining your pieces, go see David!

I attempted to purchase my wedding band replacement as an online customer and unfortunately had an…read moreextremely frustrating experience from start to finish. I placed my order understanding it would arrive within 3-4 weeks. When that window passed with no update, I reached out through their online system -- no response. I then sent a text and was told my ring was still being made. I waited two more weeks, and still received no shipping notification or FedEx tracking. I called the store directly for a follow-up, only to be told they had never actually made my ring. They offered a return and a gift as a resolution. I waited for the refund -- and again, no communication. No email, no confirmation, no follow-up. The refund eventually came through, but only after I had to chase it down myself. After more than a month of waiting, repeated follow-ups, and zero proactive communication, I was left with no ring and a very poor impression of how online customers are treated. In-store customers may have a different experience, but as an online buyer, I felt completely overlooked at every step of this process. I hope this feedback helps improve communication and order tracking for future customers.

Liberty Diamonds

Liberty Diamonds

4.9
(387 reviews)
$$

We had an absolutely fantastic experience with Liberty Diamonds for all of our wedding jewelry…read moreneeds, and we cannot recommend them highly enough! From the very start, my husband worked closely with Troy and the team to design a truly beautiful custom engagement ring. It turned out more perfect than I could have ever imagined. When it came time for our wedding bands, we purchased two wedding bands for me, and Troy helped us design a gorgeous, unique custom wedding band for my husband. The level of personalized care we received made a potentially stressful process fun and exciting. We couldn't be happier with our rings, and we will absolutely be going back to Liberty Diamonds for all of our future jewelry purchases!

My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

Raymond's Jewelers - jewelryrepair - Updated July 2026

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