Front office scheduling staff appear overwhelmed and might be better relocated from cubicles at the…read morefront entry way. No issues with type or quality of care.

Dr. Kim and Courtney are far above any professionals I have encountered at different offices. They…read moremade me feel like a human not just another appointment.

Great customer service and they get you in and out quickly. The one guy that works the machine name…read morestarted with a n R (sorry I don't remember), was very nice and seemed to care in just the little time I was there. Professional with that touch of human.

Very happy with this place and the people who work here, legitimate MRI's for a third of the price…read moreDefinitely will go back if I need any more work done super impressed with the people and how nice they are

I had imaging done at NWR in Carmel, today…read more I appreciated the text reminder with location and timing details. The online check-in was cumbersome. There were mistakes in pre-populated info that I wasn't able to fix to complete the registration. They also asked questions that I thought that my physician should have answered, because I didn't know the answer. Any way, I filled out 3/4 of the forms on line, but that didn't matter, because I had to fill them out again when I arrived. Plan 20 minutes to fill out forms. The nurse was professional, friendly, thoughtful and knowledgable. She carefully explained the procedure and what to expect. The tech was efficient and helpful. The offices are immaculate (I think they just moved into the facility). The scanning equipment (seems to be) state of the art. The scans were completed in the promised amount of time and I was allowed to leave. I think they send results to my physician. I guess I should have asked, but it would have been nice if they told me. Minor suggestions, they could provide more reading material for waiting (or tell me to bring my own). Some art on the walls would also be a nice distraction. And coffee/water for waiting family members would be nice. All in all, they get the important part right.

Billing is consistently inaccurate. Hard to get through to an agent. Most agents are very difficult…read moreto understand. Although Medicare claims and MSN's clearly show $0 patient balance Northwest Rad continues to bill. They won't follow through with Medicare themselves, put the burden of proof on the patient Test results are also very slow to come in.

I'm sure it's great but there's a sign on the door that says hours will be "inconsistent." Not very…read morehelpful when you need an X-ray.

The front office ladies are so nice! They were positive and welcoming as soon as soon as I stepped…read morein the door. I had some difficulty finding my order form for an xray and they were happy to help. They found it for me quickly and were efficient with the whole process!

This is the first time we ever had a visit here for my sons Osteochondroma and the entire staff…read morefrom Imaging to Ortho were really friendly and helpful. We were doing X-Rays within 10 minutes of entering and out of his visit within 45 minutes. I appreciate the promptness and the politeness of the staff here! Dr. Stazzone was great with making my son feel comfortable and took the time to show us the previous x-rays on my sons arm compared to the new ones from today. He made sure we understood everything and that there were no questions or concerns. Thanks to this entire team!

Loved using this place for our 3D ultrasound. They were very patient when our baby didn't want to…read moremove her hands or feet away from her face. The Tech did everything she could to help get us a good picture of her little face! Only thing I dislike is how difficult it is to get ahold of someone from here. I did blood work for the sneak peak here and my 2 day results didn't get to me for 5 days (which isn't their fault) but when I tried to call and get info on if castleton ultrasound sent my test over or if something happened I couldn't get ahold of anyone. I left voicemails and emails and never heard from anyone, that was 5 months ago.

We booked an appointment as a Christmas gift for my parents (who've never been to an ultrasound…read morebefore). The technician was very friendly and took her time with us. The baby wasn't cooperating and kept covering their face, so she worked the whole time to get us a good view and she finally did! We were appreciative that she didn't give up. The setting was very comfortable- nice bed for mom-to-be to lie on and a large leather sectional couch with a projector view on the wall for the guests. The lights were dimmed and very welcoming. We received several photos (including a few for the grandparents, which was a nice surprise!). And we got to see baby's face, legs, hands and feet. We also heard the heartbeat and could see the gender. Booking online was easy and convenient. They have several options based on your trimester. You pay a portion of the fee up front to hold your spot and then you get a reminder text/email before your appointment. We paid the balance at the end of our visit. It was all very smooth. We'll be booking another appointment in the next trimester so the other grandma can have a viewing as well, and so we can see the baby with a little more fat :) we were told we get a discount on the second appointment so that's exciting too. Can't wait for a return visit! (We didn't take any photos on our first visit because we were too excited. I'll add some after our second appointment.)

I was nervous about going to a dermatologist after a bad experience 5 years prior. The Farthing…read moreDermatology office staff were welcoming right away and the nurse, Jen was very nice and accommodating to my requests. Upon meeting, Dr. Ben Farthing was extremely kind and knowledgeable. He was also thorough addressing each of my concerns. It was not rushed at all which is unlike other dermatologist offices I had been to in the past. It's makes a noticeable impact when a doctor in his specialty truly enjoys helping people. If you want a great dermatologist, I highly recommend.

I had a great appointment today with Kristen Farthing, PA. I was so impressed with Kristen and her…read morethoroughness and professionalism. She has a very kind demeanor and answered all my questions clearly. I was also so impressed with the MA who assisted me, Maddie. She was also so sweet and professional. The entire office is welcoming and efficient and I am so grateful that I was referred to this provider.

Excellent care for my sister Janet!! Medical teams have been exceptionally wonderful!read more

The Community Heart and Vascular center provides Heart Scans for $49. Quick and efficient with an…read moreappointment. They provide results to your scan after about 5-10 minutes. Entire appointment took about 20 minutes.