We went to run some numbers and already knew what we wanted, the amount we wanted to spend, and had…read moremy research done. We walked in Vida was amazing! She didn't hassle us, she asked what we wanted and it was in and out. I absolutely recommend her. Very smooth transaction. I will definitely come back to her when I am looking for another car.

1-14-2026 Jessica a newly hired Assistant Service Manager…read moreshould be demoted to service advisor. She lowballed service quote on labor to replace Brake Booster Pump Assembly, Actuator and Master Cylinder $675. Rob Hampton should be promoted to Service Manager for quoting correct $1350 and knocking off $100 for my trouble to $1250.

Thank You Merced Kia! The whole staff was amazing Adam Sales guy was friendly and understanding…read moregetting me in my new car Victor gave me more top dollar for my trade. Nathan in Finance explained everything made sure everything was in my budget! Merced Kia is Top Notch! Definitely will be back

I am posting the same review I left for Merced Hyundai since they seem to be intertwined in…read morebusiness/lots: DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test drives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

I recently bought a 2023 Honda Civic and had a great experience. The first time we came in just to…read morelook, Rob briefly helped us and was very kind and welcoming. When we returned to start test driving and move forward with the purchase, Houston assisted us since Rob was out of town. Houston was extremely helpful throughout the entire process. He kept everything transparent, answered all of our questions, and made buying my first car feel much less overwhelming. It can be a stressful experience at times, but his patience really stood out and made a big difference. Overall, I'm very happy with my experience. If you're looking to buy a car here, I definitely recommend asking for Houston.

We attended a Rotary event here. Met the staff who were incredible. Then we purchased a Honda CRV…read morewith amazing financing through the dealership. Everyone was amazing and courteous and friendly. Our next purchase will be the Honda Ridgeline

Had a really great experience working with Razzari ford in buying a 2023 Nissan Ariya. Within a…read moreshort conversation without wasting time, they provided a clear OTD price to me. I was driving over from the Bay Area 2+ hours. They kept good communication and charged the car for me in advance. Once I reached there - everything went as indicated - there were no last minute price changes or a push to seek extended warranties or other add on. (I had told in advance that I did not need them since the car was still under warranty) I very much appreciated the clean and no hassle buying experience. A BIG Thank you to Carlos, Horatio, Carolina and finance manager Mark. Highly recommend them.

this place is not a serious business. would give ZERO stars if i could. I almost NEVER leave…read morereviews. and certainly never with a place I've never actually conducted business with in the first place.. 1) Filled out lead form on Cargurus 3 days ago. no one gets back to me. 2) so I filled out the website lead form 2 days ago. no one calls me back or even emails me. 3) try the AI chat and text options on the site. just automated repsonses that don't ever really respond. 4) call the sales floor number mulitple times throughout the day over last two days. phone just discounnets after maybe 4 rings. literally ignoring any possible way of a person TRYING TO BUY A CAR. WTF? is this place even real?

I had such a great experience at McAuley Lincoln, and I have to give a huge shoutout to Jose!…read more From the very first phone call, he was incredibly friendly, accommodating, and just an all-around cool guy. When I arrived at the dealership, that same great energy carried through the entire experience. No pressure, no stress--just someone who genuinely wanted to help. Jose took the time to sit in the truck with me and walk me through all the features on my new Ranger Raptor, which I really appreciated. He made sure I felt comfortable and confident before I drove off, and never rushed anything. The whole process was fast, easy, and actually enjoyable--which says a lot when it comes to buying a vehicle! If you're heading to McAuley Lincoln, ask for Jose. You'll be in great hands. Absolutely love my new truck--thank you again, Jose!

Another great experience at McAuley! This is the kind of customer service you hear about but rarely…read morefind.

Rob Brummel is the reason I came back to purchase another Hyundai Elantra. Once again, I was…read moretreated very well and feel I received the best possible service.

DO NOT GO HERE! Went here over the weekend and the woman who went with us on a couple of test…read moredrives, although just okay (she didn't show me ANYTHING on the cars at all...got the feeling she wasn't as knowledgeable), was not the one who was actually doing the sale. Once the test drives were done, she passed us to Mark who was incredibly pushy. I told him numerous times that I was only there to test drive and was willing to hear out ROUGH numbers only, but he kept insisting that I give all of my information to them to get accurate numbers and the best deal. I'm not at that stage yet, and he didn't listen to me once when I mentioned that. After telling us to "hold on" multiple times, he then brings over his incredibly eccentric and sleazy supervisor (maybe?), who also couldn't take "no" or "I'm only here for test drives" as an answer. On top of that, I'm the one buying the vehicle, yet they both kept looking over at and directing "questions" to the guy who was with me. It was very misogynistic, and it got to the point where I was feeling harassed because they didn't like the word "no", no matter how I said it or how many times I said it. They could give me the best deal out of any dealership in town and I still wouldn't go with them. Incredibly unprofessional and I honestly don't know what kinds of slimy fees they'd tack on without me knowing. These dealerships have gone downhill so much since I purchased a car from Kia back in 2012 or so. BE WARNED!

Frank was a tough nut. Not a nice guy but I don't have anything against him since he's a…read moresalesman--he's just doing his job (admittedly really well) so it makes sense that he is SO DAMN TOUGH. Wouldn't even budge a cent. I HATED that they preinstall some cheap ass LoJack and charge you $995 for it. Love my car tho!! Frank if you're reading this, consider becoming a lawyer.

DON'T WASTE YOUR TIME!!! I drove 1.5 hours ready to buy a car I had been coordinating with Candido…read moreabout. I confirmed the exact time and day I'd arrive and made it clear I was coming from far, so I wanted my time respected. I asked if the car had any damage, and he said no. When I got there, the car wasn't even on site it was at another dealership, and I had to wait over an hour for it to arrive. Once it did, I saw damage on the rear and side mirrors. I was disappointed but still willing to move forward. Candido then had me speak with multiple people, and my partner and I were asked to wait by someone else. Even though we arrived early, before it got busy, Candido didn't even acknowledge us at all. We sat at his desk for nearly an hour with no communication while he walked in and out. Other customers were also left waiting. After nearly three hours since we got there, we left. This was the worst dealership experience I've had, and I won't be returning. Such a waste of my time. Before having these "sales events" they have to make sure they actually prepare with sales people for people who actually want to buy cars!!! Wouldn't recommend this place. They sell damaged/dirty cars plus they have the worst sales people.

My daughter has relocated to San Jose from New Hampshire and we are a Volkswagen family and found…read moreMerced Volkwagen and outstanding dealership to do business with. From Cesar the Salesman and Gilbert the General Sales Manger couldn't get any better. My daughter got a Jetta SE 2.5 for the payment she needed without haggling over the price and the finance was approved in minutes. After the deal was approved they took the time to deliver the car to my daughter in San Jose. This is an experience that deserves Five Stars!!!! I called Paul the General Manager to let him know that his dealership and employees are outstanding and I can assure them that my daughter will let everyone who is thinking of buying a Volkswagen to go to Merced to purchase one!!!! Thanks to All that helped my daughter Patrick

I purchased a wheel/tire warranty when I purchased my Tiguan. Popped tire on 4/27/26. I had the car…read moretowed to closest VW dealership. Informed dealer about wheel/tire warranty. On 4/27/26 around 11AM, I received a call from the service department stating my policy covered everything except for a $2.15 tire disposal fee. They said they would receive tire on 4/29/26. Received call around 3PM on 4/29/26, was told that they were putting on new tire and instructed me to come pick it up after work. Upon arriving at the dealership, service rep told me that they weren't able to get in touch with the tire warranty company and that they could not "release the car to me." I was then told to "file the claim myself and to pay the $350 or they would keep my car. The warranty instructions are clear: Take your vehicle to any dealership or state-licensed repair facility. Have the repair facility verify coverage and obtain a repair authorization number from Zurich before any repair is made by calling 1-800-491-5117. Submit invoice/repair order to Zurich verifying the authorized repair has been completed. Pay deductible, if applicable, and any non-covered expenses. Zurich pays the repair facility directly. So they did a bait and switch to extort money from me. Had I have known this would be the outcome, I would have taken it to another VW dealership.

My hubby & I went in to get our vehicle serviced. It's our first time here. Their building look old…read moreinside out but a restroom was very very clean. They have such a cool espresso machine, tried decaf espresso "with" latte decaf espresso. Taste ok but hot chocolate was pretty good Very nice receptionist at front desk.

Unfortunately this place turned out to be a huge nightmare for us. At first we thought everything…read morewas fine the sales guy was nice not rude or pushy we ended up buying a used GMC Sierra. The salesman, the financial guy both assured us This truck was checked from head to toe. It was going to be super reliable. They said they only sell high-quality. Well, that was all a lie. Within the first week of having it, we started noticing issues. Ultimately we ended up having to replace the entire transmission ourselves. They swore this truck was in tip top shape and it was all BS just to get the sell! I will never go back to this place and I don't recommend it for anybody.

Felipe, our service technician, was great. He explained all the services our vehicle needed. It was…read morefinished before we expected it to be. There was a confusion over a discount that I was getting, when I texted Felipe he texted back quickly and explained where the discount was given. I just didn't look in the correct place. He was professional and personable. We will continue using Razzari.

Avoid this place like the plague. Buyer beware. Take your…read morebusiness elsewhere. Last time I was here, they couldn't figure out that the issue with the car was a spark plug... they held the car for over 2 weeks, didn't fix it and made me pay $2,500 Took it to a different mechanic and they figured it out. This time I had several issues with the car and asked for a diagnosis. Seems like there are several things that need to be fixed... fine but then they quoted me $7,500 which was more than I bought the car for... so I said no, how much to just take it home. Jim said $750... then later calls my wife and says he misquoted me and it would be $1,500... So I go to pick up the car and they forgot to give me back the whole key. When I tried to call someone about this, service sent me to voicemail several times and then said to try coming by tomorrow morning, because people are off work at 5pm, I called them at 4:25pm... . Update 2/11/23 Showed up to see if they can find my key. James said "check the center console, we may have put it in there..." checked and nope... checked the possible spots, nothing... they have my key and I want it back. I was told if they can't find it they will cut me another one. I get better responses in person. They were able to make a replacement key from my other key. It only took a few hours out of my Saturday morning. I don't like to dis on local businesses, but don't treat me in a way where I have to warn other customers. Buyers beware! Leaving 2 stars, but should really only be one.