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    Merced Toyota

    3.3 (238 reviews)
    Closed 7:30 am - 8:00 pm

    Services - Merced Toyota

    Auto brake repair

    Auto general diagnosis

    Auto no-start diagnosis

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    Signal flashing maintenance required

    My experience at Toyota Merced was extremely disappointing and unhelpful. From the moment I arrived, the service advisor could not find my appointment--even though I had confirmation and had spoken with a representative beforehand. Rather than resolving it, he brushed us off, had us sign paperwork, and said he'd call when the vehicle was ready. I brought my car in because the "Maintenance Required - Traction Battery Cooling Parts" warning was actively flashing. I have video proof timestamped at 2:23 PM, just minutes before my 2:30 PM appointment, clearly showing the warning. Despite this, the dealership claimed they were "unable to duplicate the concern." For a dealership that advertises specialized technicians, I expected at least an explanation of what the warning could indicate or reassurance that it had been properly investigated. What makes this worse is that they kept my vehicle for over 24 hours. I received a message the next day at 2:39 PM saying it was ready--yet they did not explain why it needed to be kept overnight if nothing was found. According to the paperwork, the only thing done was adding air to a tire. That does not justify keeping my car for an entire day. When we returned to pick it up, we were told Kevin, our advisor, would come speak with us--but he never did. No one explained what was checked or what was found. Another employee simply read off the paperwork and told me to "bring it back if it happens again." I live four hours away and do not have another Toyota dealership nearby, so that response was unacceptable. To make matters worse, the "Maintenance Required" message was still present as I pulled out of the parking lot. This left me with serious doubts that the issue was properly diagnosed at all. Since my vehicle is under warranty, I can't help but feel the concern was dismissed rather than thoroughly checked. I will not be returning. I left with the same warning, no answers, and no confidence that my vehicle was actually serviced.

    Sales Consultant Richard Linares
    Felipa P.

    Went in for one car & ended up purchasing two. 2025 Toyota Camry & 2025 RAV4 Our sales consultant: RICHARD LINARES was extremely patient, answered all our questions & helped us find exactly what we wanted. Had an extremely positive experience at the Toyota dealership in Merced & super smooth process throughout the entire process. I know I will be coming back for future purchases & highly recommend.

    Thu L.

    Super happy with our 2024 Toyota Tacoma Truck purchase at Merced Toyota! The kind man that made the purchase happen was Thomas! We negotiated over the phone and locked in on the best deal with Merced Toyota price matching another dealer. My husband and I drove 2 hours to Merced and was done with the purchase 1.5 hours later! The fastest dealer transaction ever for us! What we love about Merced Toyota dealer is they do not price markup their cars! We recommend working with Thomas on your purchase! He is a senior Top salesman, very knowledgeable, patient, honest, and can get you the best pricing! Thank you Thomas! My husband loves his new truck and is a proud Toyota loyalist!

    Couldn't be happier. I just bought a 2023 Toyota Venza LE. I was shopping online for a hybrid Toyota Rav 4 XLE. I'm from Modesto, so I was willing to look from Sac to Fresno for the best deal. I started with texting with Danny (mind you other dealerships would call me even though I asked for texting. So it was greatly appreciated that Danny was able to text me and answer my questions via text) He explained different options for waitlists and also introduced me to the Venza. I was so impressed we went in the next morning to test drive a hybrid vehicle and place a deposit. We met Saira who walked us through test driving a Rav 4 hybrid and a Venza. She was very patient and helpful. They ran financing scenarios for me. So I could come up with the best option for me. I ended up making a $1000 deposit to hold a Venza that was set to be delivered in 5 to 8 weeks. Four days later, Saira texted and said my vehicle would be ready to pick up the next day! Wow! Day of pick up was super simple. Met with a very nice financing guy, as well as Danny and Saira. She helped me set up the Bluetooth and went over features with me. I typically dread buying vehicles because I feel like it's just a game, the folks at Merced Toyota really made the car buying process painless and simple. I would 1000% recommend Merced Toyota even if you live a little bit far away because they make the process simple and they are very kind and very willing to educate their customers. I am very satisfied. Thank you!! Saira Cardenas Merced Toyota (209) 628-8904 -Alexis

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    1 year ago

    Highly Recommended Jessica Service advisor,I Always trust her with my car. She is very helpful and honest.

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    4 years ago

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    7 years ago

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    Todd Shaffer

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    Greg Reneick helped us purchase our new car and we truly felt his genuine desire to help us purchase.

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    Campus Automotive

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    4.4
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    I've been going to Louie at Campus Automotive for close to 20 years now, and a couple moments…read morereally stick with me. When I was younger, I brought in a car thinking I had a serious engine issue. Instead of taking the job, Louie immediately told me it was something the dealer should handle and not to spend my money on repairs there. He could've easily taken advantage of the situation, but he didn't and he was right. Fast forward almost 20 years, I had some major work done on another vehicle. I was quoted one price, but when it came time to pay, it was significantly less. When I asked why, they explained the parts they ordered already included some of the components, so the cost dropped. Again, something they could've easily kept to themselves. That's the kind of place this is. Honest, straightforward, no games. On top of that, the cars always come back running like new after repairs. Even something as minor as changing a turn signal bulb, they've taken care of without charging me. Over the years, Louie has always been professional, fair, and takes care of his customers the right way. On top of that, him and his team give back to the community and support local efforts, which says a lot about who they are. If you're looking for a mechanic you can trust, someone who's going to treat you right and not take advantage, I highly recommend Campus Automotive. -Matt Escobar

    Top notch, they service our vehicle twice yearly. Always polite, job done, Pay and go..read more

    Merced Toyota - car_dealers - Updated July 2026

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