I was referred to RBFlooring by a company that did some damage to my hardwood floor. Not only did it take multiple phone calls, and over a week to make a proposal visit. When I did have an at 3 pm, it was a no-show. When I called, they were trying to reach the guy in the field. No call back. He didn't answer the phone multiple times. When I called the company that had referred me to 445, they said that they got an email from RB at 4 saying they missed my appointment. How do they stay in business? Total lack of customer service. read more

Francisco, Fermin, Alex and the team are simply amazing. Not only is the quality of their work superior to anyone else out there, but their customer service is the best of anyone we've worked with on our entire remodel. I would recommend RB Flooring without hesitation. They went above and beyond on every step - installation, stairs, stain, cleaning and making everything hassle free. We are so lucky we found them! read more

These guys were fantastic! Ricky was kind and courteous, and was willing to work with our unique flooring situation, when other flooring companies turned us away. He was thoughtful enough to call when he thought he would be running late, and finished the job half a day earlier than quoted. They did fantastic work, were trustworthy, and we are so happy with the transformation. read more

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They scheduled an appointment for a home visit at noon to take a look at my flooring project for estimate. I explained I will be at work and will need to drive back to meet him and I expect him to be on time. On the appointment day no one showed up and no one called to tell me he is not coming. I drove from work back and forth wasting precious time. I this is how appointments are done, I am glad not to see how the work is done. read more

About six years ago we had RB Flooring install "factory prepared" maple wood flooring by Mirage in half of our home through the recommendation of a contractor. Last month we had them finish the house using the same product and you cannot tell where the "old" floors end and "new" floor begins. The wood looks fantastic and wears wonderfully.... This family-owned business is professional and very pleasant to deal with at all levels. They are exceptionally neat workers and quick to respond to any concern. They cheerfully replaced a few boards that we felt were not attractive. They also refinished our old oak kitchen floors and they look better than new. I would highly recommend their services. They are honest, hard working and do a wonderful job. We did not hesitate to give them a key to our house so they could refinish our kitchen floor while we were on vacation. They were super careful and did not get any dust in the rest of the house. They make a point to do a nice clean-up of the job-site every day. They are very busy and popular now, so it is best to call at least a few weeks before the start of the job. read more

You know what? I was going to write a long winded tale about these guys BUT!!!!!! There's only one word! EXCELLENT! Very professional in workmanship and customer service. I was very impressed with the quality of work they provided. Thank you to the crew, Fermin, Louiie and Francisco! You guys are awesome! The floors are brand new again and the wifey is very very happy!!!! Thank you guys!!!!!! I greatly recommend RB Flooring!!!! read more

From requesting an estimate to putting my furniture back in place after the job was complete, my experience with RB Flooring was excellent. Francisco was prompt, courteous, and responsive in all our communications. The crew took great care in moving our furniture and in repairing and refinishing our wood floors. They custom mixed stains to match the original finish and were polite and professional throughout the entire process. The finished floors look so beautiful! They were also incredibly patient with me as I asked them to move our hutch for the third time and wouldn't even accept a tip. I wholeheartedly recommend them! read more

I am extremely happy with the work done by RB Flooring - they installed new hardwood flooring throughout our entire house and the floors look fantastic!! The quality of work is exceptional. The whole team at RB Flooring is very polite, professional and responsive. I had great communication and follow through the entire process. The team was actually able to start earlier than expected and the work went very smoothly. Couldn't be more pleased with the floors and the entire experience! Highly recommend! read more

Louie at RB Flooring is the nicest guy ever! When we bought our house we had dark ugly hardwood. Then Louie and his guys came and refinished the hardwood floors throughout my house and laid new hardwood in my kitchen. I never thought our floors would look so beautiful!! I absolutely love them now =) read more

I found RB flooring online and contacted them to get pricing and availability for Mirage wood flooring. They were extremely helpful, prompt and professional! Our plan was to add new hardwood to a couple of our rooms, and refinish existing hardwood in the remaining part of our house. Although we had already hired a contractor at that point, so we couldn't get RB to do the actual installation, they did come out to measure the rooms, gauge the quality of our existing floor and provide suggestions on which stains would best match the Mirage color we had picked and answer numerous questions we had. They quoted a very reasonable price for the material, delivered our order ahead of schedule and kept us updated every step of the way. I would definitely go back to them with any flooring needs I have in the future. Keep up the good work guys!! read more

I was pleasantly surprised by the wonderful job that Louie and his team did on my 80 year old floors. My floors were in such bad shape having cross grain scratches, pet stains and deep scratches. They looked brand new once RB Flooring completed the job. It feels good to have pride in my home again thanks to the magnificent work done by RB Flooring. Louie is an amazing guy who took the time to answer all my questions and make sure I was 100% satisfied with the job. Dealing with RB Flooring was such a great experience. I strongly urge everybody to give them a try YOU WONT BE DISAPPOINTED. read more

RB Flooring - a family tradition in hardwood floors - Flooring Near Me - San Jose, California

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I contacted RB Flooring for a refinish project. He was polite and professional when I first spoke to him. I waited 4-5 weeks for him to get back to me on fitting our job into the schedule and a final price. No calls and emails were returned. I finally was able to connect with Francisco and this was a very different man. He proposed to send Ricky out to our home for an estimate and when I asked who Ricky was (how would I know?) he got offended and told me they didn't need my business. Ricky - maybe you need to be answering your calls... or returning them at least. read more

Called them to get an estimate on new hardwood flooring in our townhouse. They were able to fit us in quickly, which was great. Luis came out and took measurements, was very pleasant and helpful. Told us he would get a quote out to us in the next couple days. After waiting a week with no estimate, we call to check status. A gentleman answers the phone and says he has our paperwork, will send it out by end of day. Another week and 2 messages later, still no estimate :(. Guess they don't want our business? read more

I spent 1 year looking for flooring at several national retailers, and then I found RB Flooring, by chance through Yelp as it was physically close to my work. This is a family owned and operated business, with brothers as owners and nephews working with them as part of a greater installation crew. Who doesn't love to support a wonderful family owned business with TOP NOTCH customer service and reasonable prices? Finding the right material and color of flooring was EXTREMELY important to me. The look I wanted for our townhouse was modern, minimal grain, medium brown (like you'd see in a Paris apartment - and we'd seen in our last home in Paris.) SELECTION: The brothers encouraged me to bring each LARGE SIZED ( 2 ft by 3 ft) sample home and take time to consider what was right for us in our home. They offered to drop off and pickup samples directly from our home through the long decision making process. We started by insisting on "solid hardwood," for which we ran through every sample imaginable. After not finding just that right color in "solid hardwood," we moved to engineered floor. At then we found the perfect color!! Mirage Sonora Maple floors. PRICE: We were lucky enough that RB Flooring is a Mirage retailer and Mirage was offering a rebate, which shaved a couple hundred dollars (bonus) off the reasonable price. And RB Flooring was kind enough to honor the installation price they'd quoted almost 1 year prior! INSTALLATION: Installation time was quoted to be approx. 3 days. Imagine our delight when it took 1.5! Installation on stairs, with white risers, and floors was absolutely perfect! They even agreed to install our choice of new custom baseboards. When we weren't completely satisfied with 2 small transition pieces to tile (the color from the manufacturer, not the install) they reordered and revisited until we were happy with the perfect match. FOLLOW-UP: I'm not kidding when I say that each person that comes into our townhouse says, wow these floors are beautiful, the color is perfect when they visit. I'm not one to say "hey look at our new floors," but am one to graciously say yes you're right we had great hardwood floors installed by RB Flooring and we do love them. CLEANING: The color is absolutely perfect to hide dirt. We don't wear shoes in the house, which means it's no big deal if we don't even sweep the floors in the 2-weeks between housekeeper visits. And the floors look clean all the time, even with 2 kids! read more

These guys were great. Extremely professional and highly knowledgeable. Our floors look amazing

I called to get an estimate to have my floors refinished and expected to have the estimate within the next few days as they promised. I called 2 days later to find out when I could get my estimate and left a message with no return call. I texted and called the next day and no return calls. I tried one more time a few days later and still nothing. I guess they don't want my business. read more

RB installed a new floor in my house. Refinished my sons floors and even refinished the floors in my daughters house. They had to replace sections of floor in my daughters house. They made it match so well you can't even tell the new from the old section... They do a great job and I would highly recommend using them. read more

Highly recommend this flooring company. They go above and beyond to satisfy their customers, plus they are extremely reasonable with their prices. You may find other companies that bid lower but chances are you may get what you paid for leaving you unsatisfied. Not at RB's they are true professional and job is not complete till the customer is 100% satisfied. read more

They never showed up for the appointment, and they did not call to cancel or alert me that they would not be arriving.

If I could give less I would. Perhaps the installers might be good based on previous reviews, but I would not know about that since I never even got an estimate. I feel like I need to give 2 bad reviews for my initial experience with this company - ONE for cancelling my estimate 1-hr prior to scheduled time with no real good reason & TWO for calling to let me know 1-hr after my REscheduled appointment that they will not be coming with no reason offered! I truly hope that the estimator was NOT the owner and that this gets to the owner - since this is definitely BAD BAD for business particularly in this economy. We were very excited at the prospect of updating our floors - this is so extremely disappointing. read more

RB Flooring is family owned and operated. If you are looking to get your floors done, I strongly suggest RB, you won't be disappointed.

Ricky was great from start to finish. From taking the time to show me beautiful flooring samples to the installation - an absolute professional. He installed flooring in my entry-way, kitchen and dining room in one day. Arrived for every appointment on time, and thoroughly cleaned up when the job was finished (they even vacuumed saw dust off of my front lawn!) I highly recommend Ricky, and RB Flooring. read more

Ricky and his crew installed new floors throughout our house and they were great. Ricky gave us suggestions on what would look best and he was right. I also appreciate that they took the time to get all the details right. We had an issue where another contractor nearly ruined our new wood heat registers that sit on the floor. Ricky came back and refurbished the heat registers so they look like new. I would definately recommend RB Flooring. read more

I had RB Flooring refinish my entire house, as well as install new hardwood in the master bedroom. They were always on time, very responsible about letting me know when they were coming, and wonderful about replying to any emails or phone calls. Their work was great and their price was reasonable. There was one tiny flaw that I asked to have repaired and they were happy to come back to make sure I was satisfied. The floor looks great and seems much more durable than the finish I had in the past. read more

Beyond the expected, surpasses even the unexpected. Luis and his crew from RB Flooring were subcontractors for my renovation. Though the other subs were not any that I would seek out again, RB Flooring was one that I noted their name, got their cards and ensured that everyone I knew was told about the fantastic job they had done. From perfect matching of the wood and color with existing floors to matching picture framing patterns of the corners - their work was impressive. Luis realized that removing small patch of tile in the entry to refinish the original hardwood floors would . He also ensured that the picture framing pattern from the bay window in the front was matched to the newly added bay window. Finally, in the true artistry his firm exemplifies, the tacky metal contractor-grade heat ducts provided by the HVAC sub, were pulled out and lovely wooden ducts that matched the floor were substituted. A thoroughly professional, awe-inspiring job. Now my only dilemma is to get lots of rugs to protect the floors or keep them bare but get rid of the dogs, furniture and all shoes to show them off. read more

Walking into this project we had high expectations of RB Flooring and they did not disappoint us in the least! Our experience with RB Flooring was outstanding and we couldn't be happier with our gorgeous hardwood floors. This is a family owned and operated business with an incredibly honest and hard working crew who has exceptional customer service. We were updating ~3,000 sq ft of flooring, so selecting the right material was something that was really important to us. We were very specific about what we wanted and the finished product exceeded our expectations. Louie was an absolute pleasure to work with and dropped off and picked up multiple samples from our home to help in our decision making process. His recommendation to go with a large 7" inch maple hand-scraped floor was the perfect fit for our home. We had the color custom made and Louie was wonderful in getting us samples of not only several color options but degrees of hand scraping to ensure we were absolutely pleased with the finished product. The flooring turned out amazing and we couldn't be happier with our choice of product/color. We can't recommend RB Flooring enough. If you are looking for a company that values great customer service, delivers a great product at a fair price, you've found the right place!! read more

RB Flooring refinished hardwood floors in three rooms for us. Our whole experience was amazing. They started and finished on the days they quoted at the beginning, and arrived every morning on the dot. The dust management was extremely good-- we didn't find extra dust anywhere in the house. They offered to replace all our baseboards to match the new color of the floors, for a reasonable price, which looks great. They were able to give us a greener, low-VOC water-based finish, which was important to us. And the finished floors look wonderful and natural. I highly recommend RB for professional, courteous, easy-to-work-with flooring jobs. --Wendy L., Sunnyvale read more

Without reservation, I recommend RB Flooring. This is a group of dedicated people who take pride in and responsibility for their work. When we moved back into our newly remodeled home we found our bamboo floors in the master bedroom were cupped. They hadn't cupped in the other rooms and RB Flooring had done everything correctly in laying them. I worked with Louie for over three months testing moisture in the floors and trying to isolate the cause. We never did find the definite source of the problem but that didn't stop them from fixing the problem. They could have argued that they weren't responsible for the problem and had no obligation to fix it but they didn't. All I ever heard was "We stand by our work." On Christmas Eve, Louie and company came and moved the furniture out of the room for me. Over the holidays, they sanded down the high places and refinished and sealed the floors to match the other rooms. When they were done, they moved all the furniture back in. These guys are pros. Hire them. You won't be disappointed. read more

RB Flooring did not show up for an appointment even after I called them in the morning of the day of the appointment to confirm. They confirmed the appointment and said that someone will come to do the estimate but they were still a no show. read more

i can't give enough praise to this company and their professional staff. I had to cut out part of my wood floor to insert a hearth. This was done by another company. The "other company" had good reviews on Yelp so I thought they would do a decent job. What should have taken 3 days, took about 2 weeks. They kept coming back to try and fix what they had done before and the end result was terrible. I got a hold of Louie from RB Flooring. He came out right away and assessed the job the other guy did. He was here the following day, sanded everything down again and then matched my stain and finish. Only took 3 days. I am so pleased with the job he did. He saved me. I really never expected the floor to look this good. I would highly recommend this floor company to anyone who is meticulous or finicky ( I am) about the final look of their wood floor. read more

These guys did a hardwood floor and baseboards install job for my one bedroom condo a month ago, and they did an awesome job!!! Louie and his team were very professional and everything couldn't have gone smoother. I am really pretty picky too, so for me to be a happy camper speaks volumes. A company I used before them did a bad install job and so I got a recommendation for these guys from a co-worker of mine. I'm so very thankful she referred me to RB Flooring. You will be happy if you choose them too!!! read more

These guys are the ultimate professionals - they did the job they said they would do, on the schedule committed to, and most importantly, the results were fantastic. They matched the color perfectly to our existing hardwood and they went above and beyond to make the new floors appear seamless. Additionally, they cleaned up after each step and tried to minimize the discomfort of dust and smell associated with this type of job. Price was fair for the job. Can't recommend them enough - rare find!!! read more

I'm not sure how a company could do any better than this. Responsive, knowledgeable, high quality, on time delivery, great follow up. My all new (entire house) wood floors look beautiful. I'd use RB again any time and would recommend to anyone. read more

These guys are the best!!!! Great selection of materials, excellent photos of other customer installs. Superb design input. Installation was great. On time, done early, cleaned the place up, added cherry 1/4 round in kitchen at no charge to make the job look better and allow the floor and trim to flow into the kitchen tile area cleanly. I would recommend the Rodriguez Bros (RB) to anyone considering having any floor work done. They are professional, friendly and their work is spectacular. Thanks Guys!!!! read more

I have worked with RB Floors twice and give them the highest review. 8 years ago we moved into our home and took out the old carpet from the original owners. Louie and his team installed gorgeous hardwood floors. This year, we had unfortunate water damage to our kitchen which caused our floors to buckle. After receiving insurance claim, I hired RB Floors again. Louie was able to completely match the existing wood in the rooms adjacent to the kitchen. I had his team do the sanding and staining work while we were out of town, and we came home to perfect floors. I appreciate their hard work and professionalism. read more

My husband and I are thrilled with our new floors and would recommend RB Flooring to anyone. They were willing to were with the stain of our choice even though it made the job a little more difficult for them. They estimate was very fair. Each individual I met through their company was extremely friendly and I felt very confident having them work in my home. They left the house very tidy with minimal dust. The floors are my new favorite part of the house. read more

I highly recommend RB Flooring!! They do an excellent job, are professional, work quickly and keep everything clean while they are working! They discovered that I had original hardwood floors under the carpet in some of the rooms..and were able to refinish them beautifully, and install matching wood floors in the other rooms. They were fast and efficient, and even installed beautiful new base boards and molding throughout the house. It is a pleasure doing business with them! And, my house looks completely new and updated! :) read more

We had an uneven concrete floor. RB Flooring did a great job in getting that floor ready for a floating oak floor. The finished floor and baseboards look beautiful. Louie and Francisco were very helpful in answering my many questions. All the staff was great. Originally we had wanted a prefinished floor, but now we are so happy with the unfinished oak that was stained and sealed. read more