Shadi was helpfull and professional. He and a lady whose name I didn't get ensured a smooth process…read morefor me to get in and out without delay. I'm content with the vehicle I chose. I know if I had any questions or issues, I could reach out to staff at this carmax location.

Received a fair appraisal/offer for my car. The whole process took less than 40-minutes (I did make…read morean appointment online). Terell was very friendly, helpful and professional. I had also had my previous vehicle appraised (and sold) at this same location about 8 years ago (2018), and it was a good experience back then as well.

Amazing please Great staff Beautiful vehicle Second to none in my book …read more Customer service is spot on .

Had some issues brought it to their attention. They fixed it and took great care of me at the end…read more THANKS

Customer service is horrible. Who ever is the finance officer. That sits in that office is very…read morerude , talks down to customer and told me to my face we don't want your business. I never been treated like that a day in my life at a car dealership. Never again will I go to this place.

Beware!!!!!! Yes, they did work on getting me approved with crappy credit but at the same time I…read morerec'd a shitty vehicle. Upon purchasing vehicle 2 months ago, I have not enjoyed my car buying experience. The vehicle went back 5 times and still leaking oil. First 1st time which was 02/14 I had it diagnosed, and the diagnostic center stated it was the Catalytic Converter, which I think they didn't fix, I believe they just reset the battery. Second time I went to AutoZone 03/04/25 and it still stated Catalytic Converter. Which finally they ended up fixing. Engine light comes on again and another diagnostic 03/16/25 states oil pump is needed. Showed salesman and he crumbled up my document stating AutoZone doesn't know what they are talking about, and threw it in the trash, which I requested him to retrieve for my documentation purposes. During this time, it was mentioned that my oil was leaking tremendously. (Which now I'm fined by HOA because my driveway looks horrible). Just received my car back last week on April 7 and now engine light is back on again, along with leaking oil. Also told them upon getting the car that I was hearing clunking noises on the passenger side in the back, when I turn or go over humps. They never looked into issue and now my mechanic is stating it may be suspension or structs. My 30 warranty is expired now, so now I'm stuck with major car repairs that I have to come out of pocket on. Long story short this is a nightmare that I'm trapped into because the bank still wants their funds.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

Great experience overall. Josie made the buying process a breeze even though I was an out of town…read morebuyer. She was professional, responsive, and easy to work with throughout the process. After the purchase, some issues came about that were out of mine or the dealers control, they were willing to address an issue with the vehicle and handled it properly, which showed they truly stand behind what they sell. That level of customer service and accountability goes a long way. I appreciate Walter and the team for taking care of everything and making the situation right. Because of that, I'd feel confident recommending them to others and would gladly do business with them again.

Great purchase of a used car! Only issues was the seat motor was making noise and they weren't as…read morefriendly as I thought they would be but I do recommend!

Ok...so I purchased my 2012 Scion XB from Real Autos in July. We got a good deal. Sergio and his…read moreson were very friendly and helpful. I would recommend this dealer to anyone looking for a used car.

Real Auto's is a small dealership. But don't be fooled by that. This place is owned and operated by…read morea father and son team. They have very clean and good looking vehicles at a very great price. I had a wonderful experience there purchasing my 2006 Toyota Tundra. Sergio did a great job on getting me financed. I would refer my friends and family.

Great communication and work done on time. Lots of hardworking guys here. I've had my rock rails…read moreand rear overland bumper installed here. Also have had my windshield replaced. Fair pricing and great turnaround time.

Great communication and reliable service. Fair and reasonable prices...................read more

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.