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    TX Auto Group

    3.0 (95 reviews)
    Closed 9:00 am - 7:00 pm

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    Say L.

    Went to buy a car and they SCAMMED me I pay 11 thousand dollars for that car and I went to trade it to a dealer ship and I got the wonderful news that my car has a salvaged title. Sale price $3000.00 and when we were trying to get an agreement this honest people have the audacity to say "we are losing money on the deal they were trying to give me " So be careful with those people they are Scammers pls go to a real dealership not with this people

    Get a PPI no matter what with this auto group
    Annie N.

    They have some cool inventory, but they're from auctions for various reasons. This CL63 was filmed by their group in what seemed to be immaculate condition. There are over 100 pics on their website, so they present very well on paper. The video walkthrough is also showroom quality. An out-of-state buyer relies heavily on this. A friend told me to get a PPI (Private Party Inspection), to be my "eyes" out there and check for any discrepancies. There were a couple major ones: someone at the dealership at some point rear ended what looks like a hitch, it punctured the back bumper and is partially hanging off (plastic clip is broken). My inspector said a new bumper is needed, front and back. A hood vent is randomly missing. They lied to me and said they got the car that way, yet the vent is seen in their showroom video. My PPI found deep scratches all over the car. Mechanically, nothing too bad, but a recently cleared engine sensor which isn't a good sign either. The sales person said 'no problem we'll fix all that', but I know better. It won't be a full swap OEM bumper, it'll be a bondo quick job. All-in-all, I've seen the price of this car go down $100 in 4 weeks lol I don't think they negotiate because SOMEBODY will buy it. They have a hardcore gig here. I have a Manheim connect and know what they got it for so it's shocking they dropped it a hundred bucks when they screwed the car up and the online ad is false. If you buy from them, get a PPI, get everything in writing, never let them "fix" anything for you so you know it's being done right. See it with your own eyes if you can.

    I worked with Alex Hernandez and had a great experience. He was professional, responsive, and helpful throughout the entire transaction. He communicated promptly regarding offers and, as an out-of-state buyer, I especially appreciated how he coordinated quick and seamless shipping. He made the entire process smooth and easy.

    Alex was great! Truly pleased with the process and purchase. Very clean and professional establishment. I hope to do business with them again.

    The car was looking for on the sales representative. That helped us out.

    The whole process was stress free. The people there were friendly. I was In & Out with the car. I wanted within the hour. I left with a smile & the car I wanted (:

    Let me start off by saying, go read there yelp and BBB.org reciews, they have a F rating at BBB,that's gotta be enough to scare you away. The Google reviews are flooded with fake reviews to drown out the bad ones. These people will scam you, then offer 1k, for 10s of thousands of dollar repairs. Save yourself the headache and buy elsewhere. When we talked on the phone, I said all y'all do is lie, it turned into a yelling contest, said I never lied to you, cursing me, very unprofessional, with an angry customer, going through what I'm going through. Hate to break to it to israel, you said 2 days in a row, you'd call me back in 10 mins, never heard from you. So you lied twice! So to start yelling and cursing me and going on the defense was just to play the victim, pathetic.Then he said you have no proof, you probly blew it up. I asked for an email address to send proof and he said I'm done with this bye. Didn't want to see the proof. These crooks are unprofessional and I doubt they'll be in business much longer. They have a wholesale inventory, which gives customers the option to buy junk cars that need a lot of work and money. No one said anything about this to us. But we bought a as is junk car. Day 4 of me trying to contact the owner, always an excuse and never a call back... I'll keep trying everyday. They value feedback and care. Ignore what the "(owner)" posts at the negative comments, if they really cared, they'd email or call me back, they have my info. They edited the post 31 minutes ago. Right as I was on the phone, for the 5th day trying to contact the owner. Not once was I derogatory or rude, I called 5 days and was respectful, just trying to contact the owner, like the comment said, before it was edited. The owner asked me to call him. Now the 5th day, they literally switch the comment to what it says now? They were rude and derogatory and cursing me out first, soon as israel flipped script and started cursing me out. Funny how someone does something wrong and then blames the victim for the same thing they just did. Don't buy a car without checking it over in person. Don't just believe what these liars tell you! We bought a 2020 Tahoe in April, had it shipped to us. I asked how it ran, how it drove, suspension, engine, how the paint and wheels were. Was told everything perfect, except you'll probly need tires, was all he told us. He was a good talker, tells you what you want to hear. Replaced everything in the pictures, spent alot of money. Now 4 months later, the engine is done for. Bought it with 68k miles, have 74k miles on it and needs a new motor now. Save your headache and buy from a real dealership, that actually checks the cars and sells with some kind of warranty. Should've said no and been a red flag, when we had to sign something saying, we're buying car as is, no returns, nothing. Don't let all the good reviews full you, I'm sure most of them are fake, to cloud out the real reviews, from people like me, that got the run around and almost now have to put a little less into it, than what we paid for the piece of crap. Would never buy think of buying from these crooks again and hope that my review will help some poor soul that they could eat alive. Very shameful, worst experience, disgusting car sales place, if you call it that. Save the headache and your money and go elsewhere please! Not sure if the 2 photos are gonna load or not, but 1 is the old springs, compared to the new OEM springs I put on, the old springs sagged down about an inch and a half or so. The other pic, is the better of the wheels, curb rash all around it. Guess it's hard to sell a car, if you are honest and answer all the questions I asked, cause we wouldn't have bought this car, if he told us everything asked him. But instead, he said, everything runs and drives smooth, paint and wheels look great, just might need tires, is what he said, no, it did need tires, not might. They should be shut down and out of business, to run a place like this, is sickening. Never met anyone, close to a crook, as bad as these nit cases are.

    Continued convo requesting more funds or I won't have the vehicle
    Vivian L.

    Long post BUYERS ....BEWARE - and of course the shop isn't being truthful about the situation and is why this review is necessary. Please pay attention to similar reviews and YES they will try and bully you AFTER they have your deposit. I saw the vehicle listed under their retail options. I went in and looked at the car. Driving it the check engine light appeared and the AC was malfunctioning. I was advised by my salesman that they will fix the check engine and AC. Yes I have the signed promise you'll see below. It was offered ! I finalized all paperwork paid $500 deposit and signed a prp for the remaining $500 which was about a week or so later. I was given a loaner while the repairs were fixed. I was called next day and asked to provide my first month's payment (which was agreed to by my finance co not in house a month later AND the remaining deposit before my car would be released) !!!! I spoke with the GM named Gregg who stated the car was not suppose to be sold at that price and another salesman told me they were trying to sell it to someone else who came on their lot while it was suppose to be fixed. This is AFTER my paperwork and partial deposit. When I arrived with their loaner car they loaned me for less than 24hrs and hadn't fixed my car , I am sitting with finance and a guy comes to me and takes their loaner keys from me. Then after about 40m sitting there just sitting there they return from a back room and claim they changed their mind and they are not going to fix what they promised AND wrote down as a promise AND they again already had my $500 deposit. It was absolutely the worse to be treated as if I the CUSTOMER did something wrong. I felt bullied , vulnerable and swindled. Fast forward to today this car is a lemon. It will cost $7k in repairs out of pocket and that's with a $2k warranty portion- $9k total . I called back and of course there's this huge false story where they are stating I MADE THEM SELL ME THE VEHICLE!! They are even as going low and claiming by AL - a new sales Manager who wasn't even working there when this car was purchased stating I went into their dealership and had an altercation !!! why lie lol. This will be interesting to see on their non existing camera footage. Which clearly never occurred. I asked AL to have Sean the owner call and his response as if he was speaking to his 3yr old child "NO IT DOES NOT WORK LIKE THAT!" Just a lot of grown men taking advantage of a person with their tactics. I did also leave a request for the owner to call back with the front desk and no I never received a return call. Yes I tried to converse with the dealership but they are just nasty.(AL, JIMMY the mechanic whos text exchange was pictured below, and GREG) My car was also given to me on E and hiding in the lounges valet parking BEHIND their dealership back door!! AS IS- with a promise to fix check the engine light concern and AC doesn't mean to NOT KEEP their word. I would not recommend this place to anyone.

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    19 hours ago

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    10 days ago

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    4 months ago

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    Sean V.

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    2 months ago

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    Sean V.

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    1 month ago

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    1 year ago

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    Sean V.

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    1 year ago

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    5 months ago

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    5 months ago

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    1 year ago

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    Sean V.

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    11 months ago

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    3 months ago

    Amazing service, And Alex Hernandez excellent person Thank You so much and God Bless y'all

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    Sean V.

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    6 months ago

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    6 months ago

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    8 months ago

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    8 months ago

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    4 months ago

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    5 months ago

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    6 months ago

    Marcus Martin was fantastic! He is a straight shooter and he took very good care of us.

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    2 years ago

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    11 months ago

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    Sean V.

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    6 months ago

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    2 years ago

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    Sean V.

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    2 years ago

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    Sean V.

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    2 years ago

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    1 year ago

    Marcus was great and made this process quick and efficient. Happy we did business with him and TX auto group.

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    Sean V.

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    2 years ago

    Excellent customer service! Marcus Martin was the best! I highly recommend purchasing your next car there.

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    Sean V.

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    3 years ago

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    Sean V.

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    1 year ago

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    Sean V.

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    1 year ago

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    Sean V.

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    2 years ago

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    1 year ago

    They do great work here and FAST! Customer service is top tier, I will be recommending their services to my friends and family. Thank you!!!

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    Sean V.

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    1 year ago

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    Sean V.

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    2 years ago

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    Sean V.

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    1 year ago

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    Sean V.

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    1 year ago

    My "uncle"'Marcus was the best! (Inside joke) He had the car ready for me, the service was fast and easy and he was so fun to work with!

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    Sean V.

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    2 years ago

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    Sean V.

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    2 years ago

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    Sean V.

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    2 years ago

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    2 years ago

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    Page 1 of 3

    TX Auto Group Reviews in Other Languages

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    Review Highlights - TX Auto Group

    Sean was very helpful in finding the right car for me and the whole process was very easy.

    Mentioned in 8 reviews

    Read more highlights

    Motors On Wheels

    Motors On Wheels

    (49 reviews)

    Fondren Southwest

    I dont normally leave reviews, but the team at Motors On Wheels definitely earned! I was in the…read moremarket for a used vehicle that was reliable and priced well. I am naturally skeptical of any used car dealership even more so one that has so many high ranking reviews. I didn't initially believe it and thought they were fake. Boy was I wrong! Joad (Sales Manager) & Zuri (Sales Agent) do business the old school way. They stand behind their product, no B.S. Bait & Switch, and take care of their customers to no end! They offer a 7-day warranty on there vehicles and dont just sell you junk that you have to be worried about breaking down the minute you roll off the lot. They sold me a solid business van for my fleet, that had low miles and it was the cheapest priced vehicle online in the entire country. They are in business for the long haul and understand the importance of reputation. They treat people with the upmost respect regardless of price on car, like some other dealerships. Motors on Wheels went above and beyond for me to make sure I was 100% satisfied with the esthetics and mechanical integrity of my vehicle, which gave me peace of mind! Never experienced this level of customer service and professionalism from any dealership, not even the big manufacturer dealerships. They earned my business for life. I will be purchasing all of my future business vehicles from them!

    I want to give them 100000000 stars if I can I love them…read moresooooo much I love Zuri especially! He is soooooo lovely and has a heart to help people out! But pay attention they have moved! Zuri! I love you! Thank u soooooooo much!

    Tommie Vaughn Ford

    Tommie Vaughn Ford

    (281 reviews)

    The Heights

    Solid four stars. I've been going to this location for years probably since like 1999 or 98. I…read morecan't even remember. It's been a long time. Since I've moved back to the Heights downtown area, I decided to give them another shot. So close to five stars! I utilized the valet service where they pick up my vehicle, do the oil change, they did a great job as well change the air filter, wipers, etc. that was a 5 star experience! That was an easy five star review for that service. It did an amazing job. I was out of town for three days so they picked up my vehicle. Did all the test and maintenance and everything like that and I come back on my vehicles at my valet. That was super convenient and very nice. I will always utilize that service. However, there was a bit of a scheduling issue. They forgot to pick it up Monday so I had to give him a call, but they got it taken care of that wasn't a big deal. I just kind of falls back to fundamentals if you have an appointment scheduled and sit pick the car up that way there's no confusion and I would have to call to make it happen. They brought the vehicle back and there was like oil stains on the front fender area. Typically most oil change companies cover that that way when you get the car back, it's not dirty. The problem is I just gotta wash at Mister car wash so I had to go take a bath and get it washed again. This is why I give them four stars instead of five. Other than that, it was a great experience. Customer service is great. The convenience of the valet service to pick up and drop off back at my valet. I can't tell you that right there is top-notch service. I'll give them a try again and probably change this to a five star because overall the experience was great.

    I recently purchased a 2021 Ford F-150 Lariat from Tommie Vaughn Ford in Houston. The vehicle was…read moreadvertised online as "Ford Blue Certified," which includes inspection and warranty coverage. After the purchase, I was not provided any certification paperwork or warranty details. Shortly after, I was informed the truck had a coolant issue that could require a full engine replacement. When I returned to the dealership, I had to push multiple times and show proof of the listing before they acknowledged the certification. Even then, there was a delay in providing proper documentation, which raised concerns about whether the certification had actually been completed correctly. During the financing process, I was presented with paperwork reflecting a much higher total amount than expected (around $50k vs. approximately $39k discussed), which I had to question before proceeding. I was also presented with additional add-ons that I had to decline and have removed. In addition, the truck was not provided with a full tank of gas at delivery, and despite the situation, I was not offered any form of compensation for the inconvenience. Due to the condition of the vehicle, the lack of transparency, and the overall experience, I chose to return the truck. I recommend that anyone shopping here verify certification directly with Ford, carefully review all paperwork before signing, and request all documentation upfront. Do not rely solely on how the vehicle is advertised online.

    JJ Auto Body - JJ Auto Body

    JJ Auto Body

    (191 reviews)

    Northside Village

    I'm going to post my journey here so you all can follow my progress with JJ Body Shop. This is my…read morefirst time ever taking my car to a body shop, and after seeing the amazing reviews, I decided to trust them with my repair. For transparency, here's the timeline so far: - April 1: Dropped my car off at the shop - Received a text that my car was in the disassembly stage, and they would let me know if any hidden damage was found - April 9: Received a message that hidden damage was found and that I could reach out for more details - Rich updated me on the damages and let me know he would be sending the supplemental estimate to my insurance So far, my experience has been very good. The shop has been professional, communicative, and easy to work with. I'm hoping they hear back from my insurance soon and that the process doesn't take too long. I'll post my next update next week!

    Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

    TX Auto Group - car_dealers - Updated May 2026

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