Really great job on my 1988 corvette seat repair and reupholstered. Ask for Al. Love what I got…read moreback. Seats were done before Al restored it all

Al is a great guy! I was on vacation in Marathon, and my back window of my Bentley GT made a…read moregruanch noise and stayed down :(. The dealer wanted some crazy price. Al took out the back seats and door card and removed the window regulator. We found a place to repair it and sent it off. The following week, Al re-installed everything! He is super meticulous, charming, and next year I hope to have him re-do my headliner.

Unfortunately, this is the ONLY place for car audio/video. Because of this, this company takes…read moreadvantage of their customers who may not know any better than to be ripped off by this establishment. To be fair, I did not receive service from the owner, but if these employees represent the owner, it truly is a bad place! I went in looking for some information, as well as to test out their service, and expertise, the employees were very unprofessional, and even claimed that their primary product, PowerBass, is low end equipment. They also have J.L Audio, and are authorized distributors of both companies. For 2 6x9 speakers, a 10" subwoofer, and an amplifier installed they quoted me $996 with a military discount the total would have been $967. Seems a little steep, so I researched the models of equipment they offered online when I got home, and for the equipment it would have cost $465 so, without the "discount" you would have paid $531 for labor! I asked for the price breakdown on the receipt, and the gentleman told me he wasn't going to do that. I asked why, and he kindly smiled, and replied, "because, I'm giving you a good deal!" He also told me that if I didn't get the, "deal" today, it might not be offered in the future. If you MUST get your audio/video taken care of in Key West, DON'T. Until they get their customer service together, you are going to be taken advantage of. I do not like to bash local establishments, but I also don't like people being taken advantage of because they may not know anything except what the, "professionals" have told them!

For quality car audio & video installations in Key West... Go To…read more. www.facebook.com/RCCustomAudioVideo/ From basic stereo and/or speaker installation, to superior sound quality and crazy SPL systems!

Excellent service and value! 10/10 experience all around . Carlos came to my house and changed my…read morefront, rear brake pads and front rotors with no problem. Super quick responses and readily available! Thank you !

Excellent service. Came on time and I hired them for additional services. It is very convenient…read morethat they come to your home to do the service.

I want to share my experience with High Grade Sound Pro because I believe that when a company and…read moreits team demonstrate professionalism, honesty, and genuine commitment to their customers, they deserve to be publicly recognized. I brought my 2026 Dodge Durango in for a complete Compustar security system installation with DroneMobile and advanced anti-theft protection features. From the very beginning, I received excellent service. Juan, who works at the front desk, was always patient and professional. He explained every step of the process, listened to my questions, and kept me informed about the work being performed. I never felt that they were simply trying to sell me a product or rush through an installation. I always received clear answers and respectful treatment. Hernán, the installer, did an excellent job. The installation was clean, organized, and professional, with great attention to detail and respect for my vehicle. Throughout the process, they performed multiple tests, adjustments, and calibrations until the sensors and the entire system were working correctly. They took the necessary time to improve details of the installation and personally verify every function. I also want to give special recognition to Santiago, the owner of the company. During the installation process, a technical compatibility issue appeared with an anti-theft feature that was originally expected to work with my vehicle. Instead of making excuses, ignoring the problem, or telling me that nothing else could be done, Santiago took responsibility. What impressed me the most was that he did not tell me, "I am going to order the part." When we spoke, he told me, "I already ordered the part." He had taken the initiative to find a solution before even discussing additional costs with me. They ultimately installed the specific hardware required, performed new programming, and got the system working correctly. That kind of attitude says a great deal about the honesty and values of a company. I had to return three times throughout this process. However, I never left with excuses, indifference, or unresolved concerns. Every single time, I left with answers, solutions, and excellent customer service. To me, a great company is not one where technical problems never happen. A great company is one that responds when a problem appears, investigates it, finds a solution, and stands behind the customer until the issue is resolved. That is exactly what Juan, Hernán, Santiago, and the entire High Grade Sound Pro team did. Today, my Durango has a security system that has been carefully tested, adjusted, and configured, and I have the peace of mind of knowing that there is a team behind the installation that truly stands behind its work. Professionalism, technical knowledge, clean installations, excellent customer service, and above all, honesty and accountability. I recommend High Grade Sound Pro with complete confidence. Thank you to Juan for his excellent customer service and communication, to Hernán for the quality and professionalism of the installation, to Santiago for personally taking responsibility and finding the solution, and to the entire team for proving that there are still companies that understand the true meaning of standing behind their work and taking care of their customers. Five stars, fully deserved.

​Total bait-and-switch. They charged me upfront for an Android Auto install they previously…read moreconfirmed they could handle, but couldn't complete the job. Instead of a refund, they told me to come back a week later for a recommended unit for $1,200 installed. When I followed up a week later, they bumped the price to $1,800. Kept my money, delivered zero results, and moved the goalposts. Completely dishonest operation--stay away.

Good work at a fair price. I would recommend them. He worked on my boat and the stereo sounds great.read more

I have used Motion Marine and Car Audio twice for jobs on my boat. Fast quotes, fast and…read moreprofessional work, and great communication make me a repeat customer. Can't recommend them highly enough.

I have been working with Basic Sound, in why way or another, since the 90's and wouldn't go…read moreanywhere else. Their technicians are incredibly trained, and have incredible attention to detail. Ask for Moe, he is the owner and is always there to greet you with a smile.

Mohammad was very helpful, his team installed a double din stereo with backup camera in my wife's…read moreolder Toyota Camry. It was a very nice upgrade.. The car is kind of old iand the panel around the stereo was very brittle and it cracked while they were removing it no fault of theirs. But Mohammad was kind enough to replaced it free with a new panel. That's great Service. I highly recommend. them . Peter

My wife was referred to Jeff from our friend whom is a "car-guy". We had an updated info system…read moreplaced in my 2025 Lexus which totally upped the pleasure of driving it. We followed up with recording cameras in both of our cars. Can't speak highly enough of our experience, a total pleasure!

Jeff did an outstanding job on my daughter's car! He replaced a bad factory stereo with a better,…read moremore modern stereo. Excellent work and very determined to get things sounding great! Thanks for your hard work. I am definitely coming back with more work for 2 other cars. We'll be in touch. Thanks again Jeff!