RCI was originally recommended to me by my Condo assoc. I have been very patient and reasonable even when they did not complete the final inspections on the new AC unit I purchased from them leaving it for six months and having to extend the permit due to insufficient paperwork. I expect to spend a few hundred a year in maintenance to keep my unit in good condition but it's difficult to get honest communications from RCI. Often not called back, estimates that never come and they make you feel like a nuisance for calling even after waiting weeks for a call back. I have left positive online reviews in the past, tipped my service technicians and promptly paid my invoices. read more

Called RCI due to my AC was not cooling. They came out and replaced the AC Condenser Fan Motor charged me $620 for the motor and 1:30hr of their time. The house is cooling and the problem has been resolved. Food for thought. Thank you read more

Called first thing in the morning spoke with a dispatcher an appointment was made for 12:00 to 14:00. they show up at 15:20. I told them the same thing I told the dispatcher , my ac is working perfect is only 2 years old but the coils need to be clean thats what it need to be done well this technician said i can do it know, i ask so what are you guys doing here? well we only do this kind of jobs in the morning....so there we hace two technicians and one service truck but they cant clean an ac coil?. called the dispatcher and she said we can do it Friday. So they charge me $ 125.00 usd only for coming in and telling me the coils need to be clean, is that a joke o what?....terrible experience obviously will never use them in the future. read more

Previously I had good experiences with RCI, very responsive and good quality work. Lately they've dropped the ball with me, being unresponsive and seemingly too busy and overwhelmed. I no longer recommend them as I am waiting for a call back still for quite some time and am done reminding them of my needs! read more

They came, they said that the A/C is frozen and has to be left for a few hours for the water to melt and they would come back to work on it. They never returned. They left us without A/C. No reply, nada. read more

My compressor obviously failed and I called RCI so I could get up and running again. I was told that there would be an automatic $125 dollar service call that would be applicable to the final repair. I agreed, a technician came and informed me my compressor was bad, which I already knew. They said that, since my system was using an obsolete refrigerant, I would need to replace the entire system. The compressor could not be replaced. They agreed to give me a quote. Days later I called to ask about the quote and they said they were still preparing it. I still do not have a response after several weeks. I went with another contractor who replaced the compressor. Basically, I paid $125 for a quote that I didn't receive. read more

I had an AC problem; was hot in the house, compressor wasn't starting. I found RCI on Yelp and called them after I tried to contact a few other companies that I knew of, or previously used and no one could get someone over or they never answered my calls. Typical of Miami. I saw RCI, called them, they answered right away, and they were able to get a tech to my house within an hour. Rodrigo came and found the problem right away, had blown fuses. he corrected and got things back up and running very quickly, was courteous, knowledgeable and solved the issue at a fair price! You cant ask for anymore! Def recommend them and I will use them anytime I need an AC company. Thanks Rodrigo & RCI-Air! read more

I've used RCI Air now for 2 years for both properties on Miami Beach. While they are my go-to for ongoing maintenance, emergencies always seem to pop up, especially during the summer. Our brand new A/C unit blew a fuse over the weekend. I called RCI this morning and they had someone to our unit in 3 hours and fixed the problem in under 30 minutes. As someone who's dealt with not so great contractors and repair work in the Miami area, it's refreshing to work with such a professional, communicative, and honest business. They never upsell me on things unnecessary and always arrive in the window they quote. Really big thanks to the RCI team...when summer rolls around I know who to call for affordable and 5 star work. read more

Our AC was not cooling correctly - RCI came out, did a thorough clean, and we were cool and happy again! Thanks!

In summary, made an appointment for Thursday May 11, their office called to cancel it (it's ok can happen). It got rescheduled for Friday May 12, and no one showed up or called to cancel it or reschedule it. read more

I have been remiss for not reviewing Mike and RCI Air Conditioning prior to now as they have been our only A/C company for quite some time. In fact, we began working with Mike when he was just getting started many years ago. We couldn't be happier that Mike has built RCI into a large fleet of trucks. However, it's not the trucks that make RCI so great, it's the people. It's almost unheard of to provide the symptoms of the A/C problems to the receptionist/dispatcher and actually have the tech show up knowing everything that was mentioned. Most places wouldn't even take the time to listen on the phone but not the case with RCI. When Laz showed up, he knew the issue we described on the phone and was deep into the repair within minutes. An extra part was needed but rather than Laz leaving to get it, he had another RCI tech bring the part while he worked to remove the old ... all of this made for a much more quick and efficient repair of your system. Whether a new A/C system or a repair, RCI is the only way to go! read more

Our AC was leaking. Called and they came out fast; fixed the issue! Easy and efficient. Will call again.

We called this company on New Year's day. Our air conditioner had stopped working and we were afraid that no one would come till the next day. This company was very were very professional over the phone, they came within one hour and we are very satisfied with their work. We highly recommend them. read more

I got home from work and noticed my a/c was making a weird sound. I went outside and saw the fan was not working. I instantly got on Yelp and saw all the great reviews Mike's company had so I called him. Within 20 mins his tech (Lazaro Perez) was here and about 20 mins later my a/c was back working perfectly. Every year my a/c has some sort of issue and hands down this has been the best Tech to fix my unit. He explained everything he was doing and he put up with all my chatter because I tend to talk a lot. In addition his prices were affordable. Thank you both for the fast reply and the beyond great customer service. Hopefully I won't have anymore issues again this year but if I do I will definitely be giving Mike a call back and hopefully he'll send Laz back out to do the work. read more

Got RCI's name from a conversation on Next Door and had a great experience with them from my initial call with the dispatcher to the service professionals that came out. My initial call was promptly answered by a dispatcher who was friendly and well spoken (not something you always find in Miami). They arrived ahead of schedule for my service call and the two men that did the work were thorough, tidy and very personable. They walked me through the process of what they were doing and i trusted their work. The price was very fair. Highly recommend and will be using them next time. read more

So, we needed new AC in our South Miami condo (condenser & air handler). This is the second estimate and it beat our 1st estimate by $500. Plus, the President Mike was flexible for the loan balance! An accurate appointment was set up in two days (!) with the crane and we replaced a 27 year old crappy Unit with a 2.5 ton Trane. Mine came by the check on things! Javier the master & Jarvis the apprentice we so nice! Everything's coming up roses! Thanks RCI Air! Kudo's for Mike, Javier, Jarvis & William (owned the crane. read more

RCI Air Conditioning Company - Heating & Air Conditioning/HVAC Near Me - Miami, Florida

I purchased a smart thermostat and wanted it professionally installed. I searched a list of AC companies provided by the thermostat company and I chose RCI. The techs Laz and Jesse were very professional, knowledgeable and provided tips on how to operate the smart thermostat. I'm glad I chose RCI and I would highly recommend RCI to my family and friends. Great service and reasonably priced. Again my many thanks to Laz and Jesse for being great representatives of RCI !!! read more

I contacted them for a second opinion on a unit that I know something wasn't right (the company that installed it came 3 times and said it was fine). Mike the owner showed up and gave me his honest opinion, I really liked him. As I write this review, the technicians are here checking everything throughly. I forgot to mentioned they showed up 9am on the dot, hard to find in Miami. I don't have the results yet but I know I'm in good hands and happy with the honesty and timeliness thus far. Thank you Mike and team. read more

I called them on a Saturday, the weekend of 4th of July. They were the only one to answer. The dispatcher called me back the next Tuesday. Yes! They followed up, what? Is that possible in Miami? They sent me a guy named Rodrigo the same day. Rodrigo was very nice and patient, he made sure he covered his shoes before getting in the apartment (always appreciated). My A/C was making too much noise, he went out of his way and found workarounds to reduce the noise without having to replace the whole unit. He resolved my issue in 2 hours and was very resourceful. The price was very reasonable on top of that. Very surprised and super happy. Definitely recommend! read more

Great service and reasonable price. I had a Sunday afternoon air conditioner problem. Called Mike at RCI and in less than 30 minutes he had technician Luis Telles at my home. Luis took the time to explain what the problem was, what needed to be done and even gave me tips for regular maintenance. I would definitely use RCI again. read more

Call this company after looking for a air conditioning company to service my broken ac unit. A gentleman answers the phone only to tell me that he will have his dispatch person call me back to set up an appointment. Guess what! That call was never received. As a new customer I consider that bad business. Living in Miami with no AC is extremely dreadful and hot so when you call for repairs you want to be taken seriously. I guess business is booming so good that they don't have time for new customers. Would be nice if they told you that instead of leaving you waiting for a call back. Bad business. read more

My AC broke on afternoon Friday and based on Yelp reviews I called RCI on Saturday Sept 4, 2021 and the person who answered the phone arranged for a technician to visit my home at the emergency rate which I agreed to. The tech arrived within the window given and was friendly and courteous. He opened the outdoor unit and showed me the unit was in bad condition and needed to be replaced. I said ok don't fix it I'll replace the unit and he said hold on and went to his truck and five minutes later came back with a small component (a capacitor if memory serves) and replaced the one in the unit. He turned the power back on and the fan started spinning again, but there was a loud noise and shaking and he said another component was not starting and the unit would overheat. I said don't fix it just replace the unit. He called his boss and told him I didn't want to fix the unit but he had already installed the component (remember I said don't fix it to begin with), so I talk to the guy on the phone who says they don't have any replacement units in stock and they don't know when they would be able to get one. Very plausible as many things are hard to get or overpriced now thanks to COVID. I told him I didn't want to spend money to repair something the tech says isnt going to last long and he said he'd give me $125 (emergency call fee) off services for installing a new unit. OK so far they seem legit and they speak in a way that feels trustworthy. The tech hoses down the AC unit and then everything started up. Replenished the freon on all 3 AC units, got paid and left. The AC ran from the afternoon to well into the evening and sometime overnight it failed again. In the morning I could smell something burning and immediately went outside and it was the AC unit. Did what the tech did, turned off the power, let it sit for a while, poured water on it down and eventually the blower (I think) finally turned on like before when the tech did it and cool air started flowing again, but within an hour the burning smell returned. I shut off the power, left it off all day and decided to only use it at night when the temp is cooler. That didnt work out, that night when I turned the power back on the unit started rattling hard and the fan was making freaky noises like it was going to explode. I turned off the power and relied on the other two units in the house to help cool the area without AC. I did try to contact the guy who set up the appointment on Sunday, but no called was returned on Sunday and I didn't expect (or recieve) one on Monday since it was Labor Day, but by mid day Tuesday I realized they were not going to call back. As I was leaving Costco a sales person asked me if I was interested in a new HVAC system and I said definitely yes! Costco was the last place I'd of thought to look, I was going to go back to Yelp. They had their local partner Direct Air out to my home in the late afternoon for a free emergency estimate and they were back the next morning to install a brand new matched outdoor unit and indoor unit. I'm not sure if RCI would have honored the $125 credit toward installing a new unit if they could get one, but they were asking just shy of $5K for just the outdoor unit and Costco was $6,200 for the matched set plus labor plus 10 year warranty. I lost trust in RCI when they didn't return my call. The repair was not cheap and all he did was put a capacitor in and recharged the unit with 1lb if R22 freon for $335. I felt they were honest at the time and had them recharge the other two AC units for additional cost. This is what they wrote on the invoice for the $335. "System 1 2ton Rheem. Bad capacitor (Fan) Low freon R22. fill and check pressures." Bottom line is if you roll the dice on RCI I wish you the best. Unfortunately I don't think they ever had intent to honor the $125 since they didn't even bother to call me back. read more

I called and Was surreal the response when I mentioned my need of new AC . the lady in another side of the line told me they DONT take order from persons living in buildings any more . Answer was blunt . since don't offered explanations why such company reject me I didn't recommend them to anyone read more

We had an issue with our air conditioning unit and I called in the morning to request for someone to come to our house. We had someone come that afternoon and he knew exactly what was going on with it. Reliable and very efficient service. read more

This service is great - arrived right on time - figured out what was causing the problem and did the minor repairs to our a/c efficiently. I would strongly recommend Barbara B read more

Outstanding. Outstanding. Outstanding. Professional work. From start to finish. When we contacted RCI, following a Home Advisors recommendation, the owner Mike answered the phone. After hours. He listened to our problem with our air conditioner. He told us what to do. We called, as instructed, the following morning. The scheduling coordinator, Myrta, was excellent. All the paperwork our building required was sent. Our technician was Laz. Our appointment was confirmed and the morning of the visit we also got a confirming call telling us Laz was on the way. He diagnosed the problem and fixed it. No wasted time. He knew exactly what to do. He didn't rush. He was thorough, personable, knowledgeable and professional. We had looked for two weeks to try to find a HVAC service technician to come out. With no luck, never even a call back. I cannot say enough about this experience with RCI, Laz and Myrta. The air conditioner works fantastic. Thank you thank you. read more

The technician arrived when we were told he would. He was very courteous and professional. He performed the requested diagnostic on our AC unit, explained the situation, took photos and wrote up notes. He was efficient and went about his work quickly but thoroughly. The appointment scheduling was easy and clear. I received a call to let me know the tech was on his way. Everything about this appointment was easy and pleasant from the ladies on the phone to the guy who came to our house. RCI will be my choice for any future HVAC needs - I recommend RCI to anyone in the Miami/Ft Lauderdale area. read more

Made an appointment for today. Gave me the 11 am to 2 pm slot. At noon I called and asked if they thought they were going to be here closer to noon or to 2 pm. She said she will find out and let me know. She never called. At 1:45 pm I called to see if they were on their way. She called the crew and they were still doing another job and needed 1 1/2 hours more to finish it. What kind of customer service is this? I thought they gave you a 3 hour range to account for longer jobs. But even, if that was the case, you don't call your clients to inform them of the delay? She was hoping I would say yes to another 2 hours of waiting! But no, I will call somebody else. I have 4 AC units in my house. read more

I've worked with RCI for many years now, hands down the best and most reliable A/C company in South Florida!

My AC went down on a Sunday so I started calling a couple of AC contractors and mike was the 3rd that answered. He explained the cost of coming out on a Sunday and proceeded to do a basic troubleshooting over the phone. The other two contractors where pushy and wanting to send their Tech right away to charge me the overtime. Mike's approach was more of a " if you can stick it out until Monday morning I can have my Tech there. Monday at 7am Tech was at my house , was very knowledgeable, fixed my issue and I saved money. We are completely satisfied. My ac unit is old so I'm in the process of receiving quotes from mike. The Moral of this review is for us personally finding a contractor that is truly trying to build a relationship rather than taxing you to make a quit buck is important to us and that's what we found with RCI.. read more

This company is great! Had 8 different companies tell me I needed a new compresale. I told them this when I called and when the repairman came it. He looked and said, nope! He had it running in less than an hour for way less than I would have paid for compressor. Called again after hours, a year later. Squeezed me in on a booked day and again fixed my ac instead of replacing it. Love how honest they are!!!! read more

Oh wow..awesome company to deal with ...we are now 3 days with the new quietest a/c ever ....great company and very reliable people ...what a positive experience ..I highly recommend them . read more

RCI is a great company and I would refer them to anyone in Miami. I purchased a vacation home in Miami Beach a few years ago. I am based in NYC and live in a condo with central AC, so I wasn't familiar with owning an AC unit in my apt. I was referred to Mike, the owner at RCI and he answered all my questions regarding maintenance and repair by texts and phone even over the weekends and holidays, and even when he wasn't being paid for it. He would not recommend unnecessary repairs and he would always give me different options to consider. His workers are all fabulous and professional (I worked with Kyle and Melanie, and they are great!). I had an incident on New Year's Eve in 2016! The blow motor part stopped working causing the whole AC unit to shut down. Fortunately, Mike and Kyle diagnosed the problem during a routine maintenance a few months before and warned me that this would happen sooner or later. He told me that I had the option of not replacing the motor right away if I didn't want to spend that money at the time. So although it was a bad time when it actually happened, we knew exactly what the problem was and he was able to order the part and install and repair the unit right away without going thru another emergency diagnostic visit which would have cost me extra money. I saved money and I had the comfort of knowing exactly what problem we were dealing with. Mike responded to all my questions over texts and phone even on New Year's Eve and New Year's Day and quickly ordered the needed part for me! I felt so bad because I had to call him over holidays. The part arrived and unit was repaired within a matter of few days, and I was very grateful for all that RCI did for me. I would strongly recommend RCI to all my friends and family. read more

(This posting is late and LONG overdue, as we had a death in our family and then I left the country for work). My husband's family is familiar with this wonderful company beginning back when they were much smaller and the owner serviced many calls himself. I was actually given his private cell number, with the assurance that it's he runs a great company and would treat us very well. Our AC unit had suddenly stopped running, and we had no clue why. When a young man named ELIER VILALTA showed up on the scene he IMMEDIATELY began an intense diagnosis and won our confidence, respect, and utmost admiration through his STRONG AND MOST ADMIRABLE WORK ETHIC FROM THE MOMENT HE ARRIVED. The recent roofers after Hurricane Irma had nailed through our lines, causing all of the freon to leak out, requiring much skill and patience to make access to and then repair the line. Words cannot express how knowledgeable Elier was, constantly explaining every step he was taking with the professionalism of a man typically much older than himself. ELIER REPRESENTED RCI AIR AS THOUGH HE HIMSELF WERE THE OWNER, AND WE ASSUMED THAT HE HAD TO BE A FAMILY MEMBER due to the STELLAR CUSTOMER SERVICE he gave us from the moment he firmly shook our hands. He got the job done, gave us sound advice, treated us with dignity and great respect and made us KNOW BEYOND ALL DOUBT THAT HE *TRULY* CARES ABOUT THIS COMPANY THAT HE REPRESENTS. Elier will undoubtedly go far in life with this impressive work ethic, and if he were an employee in our own business we would be HONORED to have this young man represent our own growing company. Kudos to RCI, and the ROCK STAR *ELIER* who restored our faith in Miami's declining business practices. We will NEVER FORGET our positive experience that began and ended with AWESOME ELIER VILALTA! Thank you, RCI! Great team! read more