Rick started my pool project August 2021 ,to date project not finished been calling him weekly and…read moreI am getting no satisfactory answer, been waiting on the pebble since last January, it is a nightmare. And now he started a new company by name of distinctive pool of Atlanta so he can scam more people out of their head working money ,I wish him and his family the same he does to people . This is not a way to make a living ,he should be ashamed of him self .

DO NOT use Rick…read more He should not be in the pool installation business. I frankly don't even know where to start. He has a good price point. That's it. However, after the first deposit, it goes downhill very fast. Anything that comes out of his mouth 99.9% doesn't happen. It's so bad that... he didn't install the swim-up table before pebble tech. Now we must empty the pool, cut concrete, install the table, and re-apply pebble. Several thousand dollars worth. He installed stairs on the side of our home where the mud is now eroding all over our pavers due to extremely poor workmanship. Never hooked up our pump to the automation system. The tile in the spa was broken and never repaired. I eventually fired him and hired another contractor to finish the job. He spoke about bankruptcy and asked me for more money after his horrific project management skills. Here is the funny part, he had plenty of money to go on multiple ski trips while in his absence the job had zero supervision and workmanship that made who we hired cringe. It's just not worth the price point as this will now cost me more.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.

Just came from a horrible experience with another pool company and Neil went out of his way to try…read moreto step in and help. He is now in the process of cleaning up their mess. He truly went above and beyond to try to help me. He has a new loyal customer.

Neil truly transformed my pool! It went from being laden with leaves and black mold to crystal…read moreclear. Neil communicates effectively and does a wonderful job with my pool.

Just before my birthday this year, I decided to give myself the gift of a hot tub to complete my…read morebackyard oasis. I did a ton of research and shopped around quite a bit. Ultimately, I ended up purchasing a Peyton 680 Series from Atlanta Hot Tub Center. It was installed a few weeks ago and I have to say that this investment was well worth every penny. Even my penny pinching husband agrees with me on this one, which is saying a lot! The delivery and installation was fantastic and exceeded expectations. Jerry Roberts and his team were true professionals. They navigated the obstacles of our terrain flawlessly and set up our new tub in its designated spot without incident. They cleaned up after themselves and got our new tub up and running in no time. Jerry was great! He set everything up properly and made sure we knew exactly how to work and maintain the spa for optimal performance. My only complaint throughout this whole experience is that I would have preferred a bit more proactive communication prior to delivery and installation. Dusty did tell me it would be several weeks before delivery but as we neared the end of the estimated window he gave me, I found that I had to keep calling to get a status update on when to expect delivery. It would have been nice if they had reached out to me to ensure I had taken care of the electricity or to give an updated estimate on when to expect delivery since there were some things we needed to take care of on our end before taking delivery and it would have helped us plan those things better if we had heard from them without me having to call the office multiple times. It was mildly annoying but at the end of the day, I decided not to knock a star off for it because they made up for it with a great delivery and overall experience. I am happy that we went with Atlanta Hot Tub Center and if I had to do it all again, I would choose them over the competition any day.

Edit: They are trying to resolve the issue, so hopefully we will be able to use our hot tub soon…read more We requested to have the hot tub cleaned and serviced at our new home so we could enjoy it on our wedding night. The hot tub is still dirty; it was not serviced or cleaned properly. I had to help clean the cover and the headrest while begging the young man and lady on the phone to please make sure it's cleaned, serviced, and show us how to operate it since we just purchased the home. When I called, I gave them all the information so they were very aware that I knew nothing about the hot tub and I wanted a full cleaning and service, but the light bulb was not changed, they didn't bring a filter, and the young man was upset because he had to soak the filter. I was charged a shipping fee for the filter; our hot tub filter consists of two parts, but we only have one. Our reading on chemical levels is still low; we have called numerous times, and no one has answered the phone or called us back. I was also supposed to receive a cleaner for the whirlpool tub, but that wasn't given to us, but I'm sure we were charged. We have spent over $500.00, which is completely fine, and we understood if anything needed fixed or replaced the price would go up, but they didn't even clean the tub or bring a filter!

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

From the owner: 20 yrs experience in field read more

Great service. Ultimate professional service. They corrected every issue I had and performed…read moreupgrades.

STAY AWAY FROM THESE LIARS AND CROOKS! Emiliano is unreliable and unprofessional. I paid him to…read moreinstall an update filter as he said mine was dying out, so upon his advice I decided to move forward since I figured he knows better. However it's been almost a month now and he STOLE my money and never completed the filter installation and other items he promised me as part of the service. Now he's avoiding my calls and messages after multiple attempts to reach out to him or Pazos. STAY AWAY FROM THESE THIEVES! Absolutely would NEVER recommend using Pazos or trusting them for anything. And if you or anyone you know uses them now, TELL THEM TO STAY AWAY BEFORE THIS HAPPENS TO THEM TOO

Highly recommend! I…read morecan't say enough good things about working with Water Wizard Pool Services. From day one, their professionalism, consistency, and genuine kindness have stood out in every interaction. It's rare to find a company that not only does great work but also treats you with such care and respect. Working with Marcela and Eber is always a pleasure, they are responsive, reliable, and incredibly knowledgeable. They take the time to explain what they're doing, always show up when they say they will, and leave everything spotless. I never have to worry about a thing with them on the job.

Waterwizard goes above and beyond to service and take care of their clients. Their work is thorough…read moreand they always make it look pristine, I'm amazed at how they always know exactly what my pool needs. Everytime I have interacted with their team they have been professional, friendly and attentive to any concerns I have. I cannot speak highly enough about the company. Thank you!

Let me start by say this is One of the worst company ever did service with them for about a month…read moreevery stop was horrible " general manager " of the company had no idea what he was doing overall save your time and money

This business advertises that they offer repair services, but they refused our repair job because…read morewe would not agree to recurring pool cleaning services with them. Nowhere on their website do they say that utilizing their repair techs is dependent on paying additional fees for ongoing service tech appointments. Dishonest business practice. They should be up front about this limitation. I spent hours back and forth waiting to connect with them when I could have been connecting with a company willing to do the job.