My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Oscar responded immediately to my Yelp request. Very accomodating. He repaired my washer issue by…read morereplacing the necessary parts. My washer now is working like it should. Oscar is pleasant to work with and reasonably priced. Would definitely recommend his services.

Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.

My V15 Detect canister broke, so I visited the service center. I was greeted promptly and received…read morefriendly assistance. The staff replaced the canister on the spot, completing the repair in just 15 minutes. They also cleaned the filter while I waited. Since the canister was under warranty, there was no charge. I am very pleased with their quick and excellent service.

My 2008 Dyson DC24 finally had an issue that required an expense that I would have to cover. Did…read morethe math and went with a new Dyson Ball Animal 2. I went back to the same location where I had a prior great experience and it was the same excellent experience. Rich is still there but dealt with Max this time. Super helpful in explaining options without pushing a model. They took my old model for recycling, assembled my new model and helped put it in the car. If you need an unbelievable vacuum and superior service, you now know where to go. These vacuums and there situation specific attachments are incredible. Thank you Max. It is appreciated.

Prompt response, polite and receptive communication. Advised availability and arrived timely…read more Provided the necessary service. We needed our dryer serviced and he was able to diagnose the fault immediately. He knows his craft and was professional in his actions. Repair was done timely and the cost was reasonable. Would recommend the company anytime.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Utilized them to fix our dishwasher. They were very prompt and knowledgeable. Recommend them for…read moreappliance repairs.

Several weeks ago my 12 year-old Samsung Fridge (RFG297HDRS) stopped making ice and more recently…read morewater was accumulating and freezing under the vegetable crisper tray. I contacted Premier Service and spoke with Giovanni. I couldn't help but think at 12 years the fridge might need to be replaced. However, Giovanni came over, diagnosed the problems, and repaired both issues, and provided a 90 day guarantee. His fee of a few hundred bucks, was more than reasonable. He further advised that as long as the compressor continues to work there was no reason to think we couldn't get several more years from this fridge. It's very hard to find trust worthy competent service professionals these days, but we found one in Giovanni and his company. I highly recommend Premier Service of NY for any appliance service you may require.

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

Don't post a lot of reviews but Richie is a class act! We called him to come out and take a look at…read moreour dryer as it was making a strange noise and wouldn't work properly. About an hour before he was due to arrive I showed my wife what to show him because I had to leave and of course the dryer worked perfectly after it spit out a face mask that had been lodged somewhere. Richie could have charged us the service fee and I even offered to pay it and he refused. He came in anyway, looked at the dryer and regardless and confirmed it was the mask and didn't charge us a thing. So nice to know there are good honest people in the world still. I can't recommend Richie's Appliance more, stand up honest guy!

Have always used him before. Always satisfied until know. Have called since 1030am, is now almost…read more2pm. No call back to even give me an idea when he would be coming. Very disappointed. Will have to call someone else.

TLDR: Find someone who provides itemized pricing. These guys charge insane rates and won't even…read moretell you what parts they installed. I'm very unsatisfied with both the service and the follow-up with American Service. After the repair, I asked a straightforward question: what specific parts were installed. They refused to answer. No itemization, no explanation, just deflection. That alone is a major red flag. After some independent research, I found the parts installed cost roughly $500 total. I was charged around $1,500 overall, which implies ~$1,000 in labor for at most 1-1.5 hours of work. That pricing is wildly out of line with the market. They're free to charge what they want, regardless how offensive it is. But when pricing is opaque and basic questions are avoided, it creates a dishonest experience and erodes trust. Playing dumb when asked for details only makes it worse. Look elsewhere

STAY AWAY! Dishonest to the core and incapable of repairing. Charged me $700 to repair a washer…read morethat they couldn't (another company did it on one visit) repair and won't refund it. Go literally anywhere else. Tech had no idea what he was doing. Started replacing parts and admitted that he had no idea if it would work. Left the house and told me to call if it didn't work and he'd come back and change something else. Ignored the calls and disappeared. Office staff said it worked when he left so we had to pay. On top of that, the unit is under warranty. The manufacturer admitted that had to business charging us in the first place. Stay away from this hapless outfit.