Got assigned this contractor by American home shield for a failing AC system. They did come out…read morepretty quickly to check the system and determined there was a leak due to low pressure and their solution they gave to AHS was to use a leak stop while refilling the system . ( 24 year old system ) When to my surprise, I got an estimated out of pocket expense for this fix I did some research . The out of pocket was 570 but they were also charging AHS nearly 750 for additional items to bring the 24 year old unit up to current code. 250 to raise the condenser 3 inches off my existing concrete pad. 220 for refrigerant locking caps 250 for float switch. My 570 not covered was for a sight glass the manager of AF1 insisted was required by not Code but. " by manufacturer " but never told me which manufacturer and from my research is total BS. I called the VA state and local building code office to discuss the items related to code and they both said totally not required unless replacing the unit. VA Property maintenance code applied to this case NOT building code. Called AF1 to discuss and Gerald would not take my call, was too busy for that but emailed me at length several times saying he was right, they were wrong and he would be in touch with my state building code POC to "hold a class with them" direct quote . I doubt he did. If using this contractor, read the estimate very carefully and question things. I'm not sure they will be used by American home shield much more as I was told they were being looked into. Due to my research, AHS sent another contractor out who said the unit was done, AHS agreed to replace the entire condenser unit evap coil.. my out of pocket .. ZERO dollars.

Great team. Respectful and courteous. Did everything needed and then some. More than happy they…read morewent the extra mile. Well worth the amount it cost. Will gladly have them return for any of my future needs!

The plumbing team came out on Friday, assessed the issue, and were able to fix it right away. Their…read moreattention to detail was spot on, and they truly went above and beyond. They were prompt, professional, and provided excellent service. I highly recommend this business.

D & G Plumbing was recommended to me by a friend. She is right. They are professional, friendly and…read moreconsiderate. This past summer they installed hose bibs and made our main shutoff easily accessible. Most recently, they corrected a problem with the showers by installing the proper fixtures with adjustable temperature settings, so we have nice hot showers. I highly recommend Gene and Mike as well as Joe and April! Thank you all for your kind professionalism.

Shortly after leaving this review I was contacted by the owner of Advanced Plumbing. I'm changing…read moremy review because of their amazing customer service and their dedication to their customers being happy. He explained to me how my service was guaranteed for a year and that they'd gladly come by to replace my toilet for the new one of purchased at no cost. They showed up on time, kept me updated throughout the day and finished the job quickly. Now I have a new functioning toilet so thank you! Re-update They misquoted me on the replacement of the 2nd toilet which I had them do at the same time as the other I had issues with. (told me it would be $120-130 and the other one was free of charge) and now charging me $248. Also the bathroom smells SO BAD now. It smells like sewer water.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We have used René's services for years and always appreciate his thorough, knowledgeable work and…read morefriendly personality. I'd recommend him to anyone looking for a skilled and honest plumber with good rates.

Echo Leak Detection did a wonderful job replacing my burst water pipe. They came out quickly, were…read morevery nice, and had the problem fixed within the hour and water restored at an extremely reasonable rate with no nonsense or upselling. Very friendly and informative. Super happy with René and team! They will be my first call for future plumbing services.

Yesterday, Daniels came out to replace our 16-year-old HVAC system, which was very much on its last…read morelegs and fully aboard the struggle bus after the recent heat wave. The team that came out, Peanut, John, and Jeremiah, was absolutely incredible. They were thoughtful, kind, professional, and so quiet I barely knew they were here. They arrived on time, completed everything, and had the area cleaned up by 2:30 p.m. Based on Ronnie's quote and recommendation, they also did minor duct work to enlarge the supply ducts to the far end of the house. We heard and felt air coming out of three vents that we honestly had not felt in over 20 years of living here. Ronnie was the only person who mentioned that solution when he came out to quote us for a new system, and it made an immediate difference. While the install was happening, Mrs. Daniels, the owner, came by personally to collect payment and have us sign the contract. I am usually someone who prefers to do things online, but having her show up in person and put a face to the business was such a thoughtful touch. She even hugged me at the end of the transaction. From start to finish, this was a wonderful experience. The system works beautifully, the house already feels better, and the people made the whole process feel personal and cared for. I would absolutely recommend Daniels.

Very nasty and rude customer service. I spoke to a man and a scheduled an appt . They were a no…read moreshow . I called and a woman told me she spoke to me and had told me she didn't have openings that day

Outrageous Overcharging! Stay away from F. HRR! They will…read morevastly overcharge you for basic repairs and give you false information just to make a bigger sale. They charged me a staggering $800 just for a basic capacitor and the labor to install it. They claimed a universal fan motor would not fit my HVAC unit. They lied to me and said that my unit would only fit the expensive manufacturer model for $2,400. I called a second company for a backup opinion. They easily installed a universal fan motor with zero issues. The total cost for parts and labor was a fraction of what F. HRR quoted me.This company is dishonest and overpriced. Save your hard-earned money and call a different HVAC service instead.

Got great service when they were locally owned, but since they are now part of FH Furr, they're…read moreterrible. I'm one of the lucky former customers who called to schedule a maintenance appointment for a water tank flush, left a message, and never heard from them. Perhaps it was because I mentioned the $49 promotion that they offer on their website, that they didn't bother returning the call. Two weeks later on a Saturday, I contacted The Plumbing Officials who responded within 10 minutes and offered to do the job that day but I scheduled the job for Monday. That's how service is supposed to work. It's appears that the new company is only looking for volume and their work isn't what it used to be. To get a better idea, check out the reviews for FH Furr on yelp, It ain't pretty. Fun fact: FH Furr doesn't allow you to opt out of receiving ALL emails from them. Sure, you can stop the marketing emails, but they force you to select from a list of the ones you want. There's no "Leave Me Alone" option, so if you are a previous customer, you will continue to be contacted.

I hired this business, the owner, John, for an agreed-upon project and provided a large upfront…read moredeposit of half the total fee. After taking the deposit, the communication completely broke down. The job was never started, no materials were delivered, and now my calls and texts are being ignored. I am out my deposit with nothing to show for it. Requesting a refund yielded no response. Unprofessional and completely unreliable Do not give this business money upfront. Save your time and money and hire someone else.

John doesn't show up or call when he says he will. Twice he stood me up for quote on repairing a…read moredeck. No phone call no nothing. He may be busy now and be overworked but at the pace he's going he'll have plenty of time on his hands.

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Couldn't get an appt. for at least 2 weeks. He was very responsive to my texts but unfortunately I…read morehad no hot water and needed a new water heater.