Such an awesome real estate agent to deal with. A true professional. Erin gives great advices and…read moreshe knows the market very well. I would highly recommend.

I used FCLS for my first time purchasing a home in 2020 and was amazed at the work they did. Highly…read morerecommend! Will use them again for future purchases and re-finances!

First Choice Lending my lender let me know all the timelines…read moreupfront and what communication to watch for throughout the process. The quality of services by the team was excellent, my mortgage package was superb. I highly recommend First Choice Lending for all your mortgage needs.

We needed help relocating from out of state into Tennessee and read the good reviews that Home…read moreMarketing Group had. We had the pleasure of working with Robyn Dempsey and she exceeded all of our expectations starting from the process of pinpointing the area that wound up being perfect for us all the way to FaceTiming us on multiple open houses so that we were informed on all the home specifics. I cannot say enough good things, Robyn is a rock star and goes out of her way to make the process painless.

We worked with Robyn Dempsey and I can't say enough good things about her, she was fantastic! We…read morelive several hours away from the Knoxville area and had multiple distressed properties we were selling. That was never a problem when we worked with Robyn. She was always quick to respond, kept us up to date, presented only the best offers to us, and went above and beyond just selling the properties. Not only is she a great realtor, but she's an awesome person. I highly recommend anyone looking to sell any property in the Knoxville area to reach out to Robyn, you won't be disappointed.

I recently purchased a cabin in Kingston while living out of state and I want to say that this…read moretruly was a great experience primarily through the efforts of our realtor Karen De Amorim. Very professional and dedicated to making sure the home buying experience was a pleasant one for us.

When initially found our agent Nina to be an honest and knowledgeable agent. However, by the end of…read morethe process we felt bamboozled, angry, and completely aghast by her lack of integrity. We strongly recommend working with someone else. Further, the broker of this firm is arguably even more crooked.

We've had such a great move in experience we can't wait to stay here for the rest of my degree…read moreprogram! If you are looking to rent a place or have a place you need managed for renting you have to check out Keyrenter!! At this time it can be a pain trying to find a place to live that fits your budget and your needs. You also have to juggle the evil leasing companies and sketchy subleases so when we found this property in the neighborhood with our friends and a stones throw from UT campus we had to check it out. The house tour was super simple with an online scheduler and a wireless lockbox that opens to your code after sending in a pic of your license. Super cool to see tech starting to show up like this, making things easier. We had the pleasure of seeing the house with Dan present so we could ask questions and learn about the benefits that come with Keyrenter. We loved the house so we applied as soon as we could. The staff with Keyrenter were super communicative and made sure they got everything they needed from us for the application which was a painless process. After moving in things got even better. Dan was extremely nice and flexible with the move in times (which was great as we had a family trip scheduled right before move in). There was a kind letter and some house warming gifts from Dan and the owner that made us all feel more at home, even our cat Sushi got some treats. While moving in Dan made sure we had everything we needed and was great with communication. The old dishwasher wasn't working great and he immediately scheduled a repair visit and afterwards decided to replace the whole dishwasher with a brand new one! That was greatly appreciated. And the whole time Dan was communicating the status of everything. Also, with the Keyrenter benefits package you get some pretty sweet discounts and your filter replacements come automatically (when most properties never even do it, gross)!

I found their employees rude. That's when you could actually reach someone on the phone which was…read morenearly impossible.

I had a great experience working with Blake. He was conscientious and worked hard to find a house…read morethat met my needs. I was shopping long distance, as I hadn't relocated to Knoxville yet, and he did Facetime tours, met my parents to show them houses for me, and answered my endless questions. He's followed up with me several times after I closed on the home, just to make sure I'm still happy with everything. He went above and beyond for me, and when it comes time to buy/sell again, I'll be calling him!

Blake Rickels has exceeded my expectations twice. First as my listing agent six years ago. He sold…read moremy home for full asking price in THREE days in my subdivision that had not sold any homes in the recent past. AND I was out of state and he handled everything for me. Seamlessly. Now I've moved back to Knoxville and needed to purchase a home quickly in this difficult market. He found the perfect place and negotiated for me to buy it (with many competing offers) in FIVE days. He also got a closing in FOURTEEN days. Again, miraculous in this market. He has even provided references for excellent contractors to remodel the home in a reasonable timeframe. The most amazing thing about Blake is that he cares. He truly cares. It doesn't matter to him if you are a buyer or seller or if you are a $200,00 buyer or a million dollar buyer. You are treated exactly the same. I'm so grateful for him. I believe he has realtor superpowers and the heart of a giant. You cannot go wrong with Blake Rickels.

We're return clients for Brian and the Kimball Group. In our first home, Brian's personal touch…read morewith the seller got us the home, we have no doubt, in a *very* competitive market. When we needed to move again into what will (God willing!) be our forever home, Brian's team got us into our dream home in a time frame that surprised the realtors. The entire team is extremely responsive and willing to go over *everything* to ensure you understand and are comfortable with the decisions you're making. I not only would recommend The Kimball Group, I've done so with family already, and have no reservations about doing so again in the future. They're honest, on your side, go above and beyond for their clients, and though I hope to never move again, were we to do so I know exactly who I will call.

As a first time home buyer, I've had a wonderful experience working with Brian and his team, Norma…read moreand Chai. Brian and his team made the home buying process very easy. Everybody worked hard to make the process smooth. He also provided mortgage knowledge via his email marketing tools all the way through the closing. I really enjoyed playing the mortgage 101 games that he sent out. Finally, after the long wait, we were able to get our escrow closed exactly on time. Without his help, we couldn't make it happen. Brian is great, efficient and very professional team in every aspect. All questions were answered thoroughly and in a timely manner. Great service from beginning to the end. Thanks, Brian, Norma and Chai. ^_^

I have been working with Erik to find my first home since October; through a twist of fate, I was…read morepaired with him by Trulia--I'm so glad we met! I had been casually working with a realtor friend who was hard to schedule showings with and generally didn't treat me as a serious buyer, and Erik's enthusiasm was a breath of fresh air. The first way Erik impressed me was by asking me to decide who I'd rather work with, because in the industry, it is unethical to poach clients from another realtor. Erik's genuine commitment to ethical business practices helped build an immediate level of trust between us. Erik has a wealth of experience not only with realty, but also with banking, construction, and renovation. Whichever way you decide to go--buying an existing house, building a house, getting into new construction, or acquiring investment properties--Erik knows a lot about it. I loved that I could ask him about the approximate cost of certain changes to homes as we walked through, and he will sit down with you and compare mortgage rates and closing costs. He is a great listener and came with me to see lots of houses to figure out what exactly I wanted. He is awesome about promptly making appointments and communicating--the Knoxville market turns over so quickly that having a realtor who can do same-day showings is necessary. Erik has always been available to talk during evenings and weekends--he is such a hard worker and willing to put in the time to take care of you. On top of all that, Erik is so chill and never pressures you to pick a certain house or make an offer. He has always given me all the options and told me to make the decision that felt right to me. As an attorney, I really appreciate that approach, which is the same as I took with clients when I was out in practice. I also had an offer accepted on a house and the inspection revealed some things I just wasn't prepared to handle, and Erik was very sweet about getting me out of that contract. I am mindful that realtors are working on commission, but Erik has never made me feel like I'm wasting his time, even though my first house is going to be relatively modest. He has been encouraging and positive during a potentially stressful process, especially during COVID. I am (finally) under contract with a new construction, and I feel really good about the decision thanks to Erik and his expertise. P.S. Honorable mention goes to Nikki, who filled in and did some showings with me when Erik was out sick one weekend--she was so nice and helpful!

Watch out for the fine print when signing a sales agreement! We've made plenty of offers on homes…read morein the last 5 years, and when doing so you sign a sales agreement to use the realtor for the duration of your home search. Usually the time frame is 30-60 days.. however Erik Jackson's was for 9 months! We had some personality conflicts and were not impressed with his efforts of finding us a home . Especially when he claims to be the BEST realtor in Knoxville ! We asked to release us from this contract that we signed, but he refused! He said "he didn't feel comfortable doing that!" In the year and a half we've been in Knoxville house hunting I have never once seen a sign that even said SMART REALTY. Beware, and watch for time frames and dates when signing a contract!