I used J&M to tow my van to the shop after its catalytic converter was stolen. They answered the…read morephone promptly, was on time to pick the van up, and had the lowest price with no hidden fees. I wasn't with the vehicle, so they sent me a picture when it was dropped it off at the shop. Hopefully I'll never need them again, but will not hesitate to call if I do! Highly recommend them!

Great service, quality and great pricing. Quick response, driver is friendly. They do all over in…read morerichmond area, hercules area. I used these guys previously and had my family & friends used these guys alot. Always before time, never late.

VJJA is super responsive and helpful. They responded to me with a fair price that beat the…read morecompetitors. They towed my motorcycle to the shop with no issues. Secured it quickly. Delivered it quickly. Confirmed with me that the bike arrived safe. Called the shop and they confirmed receiving the bike and all the accessories. Great experience and value!

I experienced a severe flat tire, it was getting late so local shops were closing so I wanted a tow…read morefrom SF to the Peninsula, and VJJJA responded quickly and professionally to my request (via Yelp). They provided quotes for 2 different locations (local and 30mi away) and with a truck arrival ETA. Their quotes were reasonable, and they even ensured a larger truck came by so my family of 4 (including 2 kids who were in booster seats) could ride in the tow truck to our destination. The driver arrived on time, and was friendly, professional, and used google translate when we had minor challenges communicating (about the booster seats). My husband initially couldn't find the seatbelt buckles in the backseat but the driver was able to find them after reaching under the seats. The driver professionally loaded our car onto the truck , drove well to our location 30mi away, unloaded our vehicle, drove it into a safe parking space, and took pictures of the vehicle before and after. Payment link was sent via text and transaction was easily handled. During the process, the business called me a few times: to setup the appt officially, to confirm truck and driver could take our entire family, and to inform me that payment link was sent via text. Overall an efficient and professional service!

They came out to help me as part of my roadside assistance program. David was very patient…read moreexplaining things to me as I sorted my nerves and insurance coverage. They charged a reasonable rate for a 30 mile tow.

Miguel showed up 5 mins early for my scheduled tow, was super professional, carefully loaded my car…read moreonto the flatbed, and quickly got me and my hobbled vehicle to the tire shop!

I hope i don't end up stranded again, but if I do, I'll be calling ZR Towing. Z is a consummate…read moreprofessional. He arrived to the scene quickly, was extremely personable, and got me and my vehicle home quickly and safely. And his rates are VERY competitive! It's like, what's the catch?? That's it: there isn't one. Z is just that good. Look no further. Call ZR if you need roadside assistance!

When AAA leaves you stranded for 6 hours in the rain post accident-- this guy saved my life!!!!…read more(Literally & Metaphorically) AAA never sent a dispatcher and they kept claiming they did. I waited inside the car for 6 hours constantly updating my phone. I called them constantly and they kept redirecting me or telling me lies or getting disconnected. I called about 10 tow places in Oakland and none of them were available. I called ZR towing and he picked up right away. It was 5am when I called and he was able to meet me in 10-15 minutes! Fastest response ever! He was super helpful and got my car to a body shop in the middle of the morning that is also Subaru Certified!! Call this guy for all your towing needs-- Zuber is hard-working, kind, responsive, & reliable!

5 stars all the way! From the gentleman answering the phone to my tow truck driver David, the…read moreentire experience was excellent. Everyone was super kind, professional, and helpful during a very stressful situation. David was awesome, safe driver, courteous, great conversation, and clearly knew what he was doing. I have a Tesla Model S which sits very low to the ground, and their flatbed tow truck had a breakaway setup specifically for low profile cars so there was no risk of scraping or ripping off the bumper. That alone gave me peace of mind. They towed me from Walnut Creek to the Antioch/Brentwood border and made the whole process smooth and stress free. You can tell this is a family owned and operated towing company that truly cares about their customers. If you need towing service for a Tesla, EV, luxury car, or any low clearance vehicle in the East Bay, I highly recommend this company. Reliable, professional, knowledgeable, and genuinely good people. I can't recommend them enough.

A few months ago, my friend was on his way to my house so I could replace his clutch when it…read morecompletely went out about 5 miles away. He called me saying he needed a tow, and I expected it to take a few hours like most tow trucks do. To my surprise, the truck arrived and got his car to my house within an hour. The tow was done perfectly, and the driver even gave me his card afterward for future needs. Fast forward to now--my own car broke down, and this company was the first one that came to mind. I called, the dispatcher quoted me a very reasonable price, and the truck showed up within an hour just like before. David was the driver this time, and he was professional, friendly, and handled my car with care from loading to unloading. Great service, fair pricing, and reliable response times. I highly recommend this company and will definitely be using them again for any future towing needs.

Aaron really helped me out when a stolen car was dumped in my driveway last week. He went above and…read morebeyond to take details from me, called oakland, and called me back to let me know the car was stolen and he couldn't tow it... all that work (as we all know oakland resources are near impossible to get) for nothing!? Really helpful and patient. Will definitely call when I need a tow!

Stranded at the toll plaza and they came to the rescue. Progressive roadside service estimated 3…read morehours before they could get me and wanted to charge me double what these guys charged. Highly recommend. Showed up within an hour of me calling him and provided friendly quick painless service as requested.

I would not recommend A&L Towing based on my experience. What should have been a simple roadside…read moretire change turned into more than a three-hour ordeal and resulted in damage to my vehicle. I contacted my roadside assistance at 7:22 PM for help with a flat tire. A&L Towing arrived around 7:48 PM. The driver appeared to be very young and arrived wearing a black T-shirt, yellow shorts, and black slides. When I asked if he was planning to change my tire wearing slides, he told me he had been asleep and had just woken up because his father told him to come help me. After retrieving my spare tire and using my lug wrench, he struggled to remove the lug nuts. Instead of using the proper equipment, he repeatedly attempted to force different lug wrenches onto the wheel bolts by striking one wrench with another. I became concerned as I watched him move from wheel to wheel trying different methods. When I asked if he needed assistance, he declined. He then made a FaceTime call to his father, speaking in another language. After the call, he informed me that his father was going to cancel my roadside assistance request. He collected his tools, drove away, then returned just a couple of minutes later saying he needed to take a picture of my wheel so his father could cancel the service request. At that point, I contacted my roadside assistance provider to report that my tire was still flat and that A&L Towing had left without completing the job. Around 10:15 PM, more than two hours later, A&L Towing returned--this time with a young female driver, who advised she was the owner's daughter. She asked if I needed help changing my flat tire. I explained that her brother had already canceled my service request and that another towing company had already been dispatched. She then told me she was there to tow my vehicle, but I declined because I preferred to wait for the replacement service provider. When the second towing company arrived, the driver immediately examined my wheel and told me that my lug bolts had been freshly stripped. He asked whether anyone else had attempted to remove the tire before he arrived. After I explained what had happened, he confirmed that the damage was consistent with the previous driver's unsuccessful attempts to force the tools onto the lug bolts. He also believed the reason the first driver returned to photograph my wheel was to document its condition after the damage had already occurred. This entire experience demonstrated a lack of professionalism, inadequate training, poor communication, and unacceptable workmanship. I experienced an unnecessary delay of more than three hours, my roadside assistance request was canceled without my authorization, and my vehicle was damaged during an unsuccessful repair attempt. If A&L Towing is sending inexperienced drivers to perform roadside assistance, they should be properly trained, supervised, and equipped before being dispatched to customers. Roadside assistance customers deserve competent, professional service--not damaged vehicles and hours of unnecessary inconvenience. Unfortunately, based on my experience, I cannot recommend A&L Towing.

Jorge was great! I was stuck in San Pablo in the middle of the road at 1am on a Friday night, flat…read moretire (model S, so no spare). He was the ONLY towing service to respond to my Yelp requests. He came quickly and got me home safe. Can't recommend him enough! Thanks Jorge!

M&G Towing ALL THE WAY! Miguel was so responsive, got the job done despite frozen bearings, was…read morepatient, had the best attitude, is professional, and polite (this goes a loooong way with me). He put the car where I wanted it (while working around landscaping!) all with a pleasant attitude. The job took longer also because of the location I needed it to be in. I was blessed to find Miguel. Can I give more than 5 stars??? His customer service skills are top notch.

I am so glad I found Miguel . He has exceptional customer service . He was quick to respond and…read moregave me back peace of mind . Appreciated your help Miguel . Thank you for everything!