Jeff came out about an hour after I called about our hung door, inspected it within about 20…read moreminutes, then fixed it about 30 minutes after that, replacing worn out bearings, cables, and screws. All for a very reasonable price considering we needed it done as quickly as possible so we could get our cars out and take care of other business. Now our garage door barely even makes a sound and opens and closes as smoothly as possible. Very happy with our service and we will call back if we have issues in the future.

At about 7:50AM this morning I realized my garage wasn't working. I went to find quotes online,…read moremessaged Same Day, and was able to set up an appointment for 12PM. They ended up calling and asking if I wanted it even earlier at 10AM. They ended up having to replace a broken spring plus the other spring that was about ready to go along with bearings and the wheels. Everything was done and fixed by 10:45AM, so it was less than 3 total hours from noticing the problem to having a solution. I can't say enough about how quick and professional they were. Jason was able to diagnose the issues in literally seconds and he kept me aware of the process and I didn't feel in the dark about anything. Pricing was consistent with what you'd expect from competitors as well. Just an all around great experience and I couldn't recommend them more.

I used these guys to replace a couple of springs and rollers on my garage door…read more Let me start by saying they were straight up honest and more financially reasonable than those "first letter of the alphabet and first number guys". I will forever use these guys for all of my garage door needs from now on and may I suggest you look no further and book with them! Thank you so much GD4L!!!!

Our garage door broke this morning and I had no idea what was going on. We couldn't get the cars…read moreout in the emergency lever wasn't working either. Adrian was very responsive and he was so great to work with. He was out to our house super quickly and was able to help us fix the garage beyond just fixing the problem. He also helped me understand the shape of our garage. what could potentially be a problem in the future and helped me find solutions that made sense for our timeline and budget. Also, his work and parts come with a one year warranty, which is awesome. He's the best don't think twice just call!

Pinnacle always comes through! From first call through the repair on our door we had amazing…read moreservice. If you want the job done right Mike and his crew are top notch. Wish I could give them 10 stars. Pinnacle has been our go to company in The past and will be in the future!

Outstanding service that deserves more than 5 stars! After an oopsie where I backed my car into the…read moregarage door, I reached out to Pinnacle Garage Door and Repair. Within minutes, Mike personally contacted me and arranged a same-day visit, arriving just an hour later. Mike was thorough in explaining the repair process, offering clear options and transparent pricing. The work was completed efficiently, and the results are FLAWLESS. On top of that, the customer service was exceptional--Mike's friendly and professional approach made a stressful situation much easier to handle. Pinnacle's prices are very competitive(if not the best), but the personalized service truly sets them apart. I will for sure use them again and recommend my family and friends to proudly support this locally owned business. Thanks again Mike!

I had a very strange situation where a mouse committed self murder in the left side garage door…read morecable and pulled the door off the track. I reached out for a repair and also to replace the garage door opener ( when I purchased my home it had an old loud one so I figured why not get it all done). They communicated quickly and easily on yelp- showed up in a hour and took less than an hour to fix and install the new opener. Works great, looks great and a better price than quoted from other garage door companies on yelp- def recommend and would use again! *Also the opener is smart so you can set to your phone which is pretty cool in case you lose your opener(s) as I do on a consistent basis.

I heard my garage door spring make the dreaded "snap" sound after arriving home and closing the…read moregarage door. It's one of those unexpected events that can ruin your day because it's not something you plan for (especially if you have somewhere else to be later). I frantically called several garage door repair companies hoping to find same day service and an approximate cost, but had no luck until I called Desert Spring Garage Door Repair and spoke to the owner Kelly. He told me he could send his technicians right away, and also gave me an idea of the service cost (which seemed reasonable based on the information I found online). Tyler and Cole arrived exactly on time as promised, were friendly and explained everything, then replaced the springs and made sure everything was working smoothly before leaving. They tuned a stressful event into a minor inconvenience. Thank you Desert Spring Garage Door Repair!

The guy spent more time trying to upsale parts vs actually fixing the garage door. Messaged them…read moreback to let then know we were still having the same issue. Want to charge another $85 service fee. I called a competitor and the fixed the issue.

After my complaint they called me and explained they were training new people. Brian came out and…read morefixed the problem and only charged me for parts. He was so nice about it. I will definitely use them in the future

Outstanding experience with Apex Garage Door. Evan came out and quickly diagnosed the issue…read more Replaced the belt and adjusted the springs for $260.00 which included the service charge. The previous day I had Precision / Smokey's Garage Door come out and the tech David told me the springs could not be adjusted only replaced and also recommended replacing the opener and a number of additional parts instead of replacing the belt. The first quote was $ 5400.00. When I balked at that they offered to reduce it to $3400.00. Do your due diligence. Highly recommend Apex!

Excellent garage door repair experience with Apex…read more Upon calling Apex, I was politely greeted by a real-person, not phone prompts, which was a bonus. Melissa provided me a clear plan for a technician to get on-site, and a general estimate based on my information. The technician (Evan) was punctual and professional on the repair of a broken spring, and also added another spring per my request. Back to normal garage door operation following a positive experience with Apex!

We needed some repair on our garage door. The opener had a Smokey's sticker on it so I called them…read moreto come look at it. Their technician Jan came out and gave us an estimate for the repair and for the updating of the opener itself. Jan was very thorough and helpful giving us guidance as to what was really needed. We called the next day to schedule the repair. They were able to do it on a Saturday which worked out very well with our schedule. Jan and his helper Brian came out and the repair and updated our opener. They did a great job and I would highly recommend them! Many thanks for taking care of us.

I called and they showed up the same day, on a Sunday. The door spring that they put in failed one…read moremonth after but they came right back over and put in a new one free of charge. Caleb was in and out pretty quick. Their service is top notch professionals. Great job!!!!

First off, Jack the installer is a freaking rock star. You want this guy only. Professional and…read morevery nice who will take the time to solve and implement. We've used A1 before but not in the Phoenix area. Compared to the Tucson area we walked away happy. The folks believe in elite customer support without pushing you into higher prices products. We lived the demeanor and just let's do it kind of attitude. A positive experience.l

Uh oh... After…read morespending more than $15000 to have a new, metal, insulated garage door put in, we've reason to wonder if we made a bad mistake. Everywhere else we go in any of 4 vehicles, we can open garage doors from as far away as 1/4 of a mile; the same applies to gate security devices. This brand new garage door motor and master control unit won't open the door from any of the four vehicles parked outside in the driveway, 4 feet from the master control unit. Each of the technicians who has come here to troubleshoot the system have literally worn out the door-opening units in our vehicles, repeatedly blaming the vehicles. Blaming our vehicles? The vehicle is too old. No. One of the vehicles was purchased a week before the new garage door was installed, and its door opener works at three different houses and five security fares. The vehicles have an incompatible type of garage door opening software/hardware. No. One of the houses we go to has a newer master control unit built by the same company. Bravo Sierra. We were also sold numerous exterior and interior security cameras : half of the outdoor cameras refuse to work more than momentarily. We spent $700 to obtain what should have been the hardware fix for this problem, but guess what? Our hardware is the problem: a little research has shown that the manufacturer withdrew this model of camera 3 1/2 years ago, so I guess A1 Garage Door had to clean out their stocks... Worse yet, the AI receptionist reports that the company does not service these cameras which they sold to us and installed recently. What wasn't revealed until A F T E R we signed and paid for the contract was that we have to pay $62/month for software and services to run those very same cameras. No mention of it before, verbally or in writing. No disclosure whatsoever. Caveat Emptor. Let the buyer beware. A few very good technicians. Some very good products. But now that the question about company integrity has been answered... .