I can't say better things about Roni and my experience with her. She has been assisting me since…read moreearlier this year when I was becoming antsy to purchase. With her guidance I was able to secure a loan without it being FHA (YAY FOR NO PMI) and a great interest rate. Roni was very knowledgeable throughout the whole process and guided me every step of the way. I know most say the home buying process is stressful but there was not one hiccup that came up throughout the entire escrow process. But I'm sure even if it did Roni would have helped me with anything and everything thrown at me prior to closing. Seriously, if you're looking for someone to work with to buy a home look no further! Thank you again Roni!

We have worked with Roni the past month to get approved for our home loan and she has been nothing…read morebut professional, attentive and knowledgeable to work with. Everything went through in a timely manner and we are very pleased with Roni's work. I highly recommend Roni for all of your lending needs.

Nathan and his team are awesome. They all are professional, and do a fantastic job in getting the…read moreloan done quickly and stress free. Thank you all very much. You guys rock! Stacy Montalvo RN,

Doing business with Nathaniel with Zoom loans a total success again! He is fast, accurate,…read moreknowledgeable and professional. This time around I was in a bind - we closed my loan in 10 days! Yes 10 days! Well I started my loan months ago but decided to pause it - but again I found myself in a difficult situation and called him and in 10 days my loan was closed. I would highly recommend Nathaniel for all your home loans - oh and he answered the million questions I had even though I closed so many loans with him - quickly and accurately! Thanks for all your help Nathaniel- again! Wishing you continued success!

I had to sell my house on short notice. Initially, after a very poor experience with Keller…read moreWilliams, I researched a competent and knowledgeable real estate agent, Brittany Armenta. She met with me the next day after having wasted months with a different agent, and wow, I was blown away. Brittany knew the market inside and out and had the confidence to do what needed to be done to make a quick sale happen. She was as prepared as it gets, super communicative, and understand how to deal with the intricacies of my particular sale. I kid you not - within six days of going live on the market, we had an offer over the asking price with most contingencies waived. The open house was flowing with people despite the unfavorable weather and the issues with my solar loan. No problem was too big for her and her team to handle. If I needed extra boxes, they were delivered. She negotiated on my behalf with her vendors to get inspections done ahead of time (a sales tactic that worked well). She is also personable and genuinely cares about your situation. She makes time for you regardless of how busy she is. Her communication skills are top notch and the best of any realtor I've ever worked with. The irony is I had the polar opposite experience with a different agent at the same office, but don't let that dissuade you from working with one of the best real estate agents in the Bay Area. Brittany uses the latest technology and sales techniques to present your house in the best possible light while disregarding the minor details that do not matter. Hire her if you want to sell for top dollar and work with a team who knows what they are doing. She is the best.

We had an amazing experience working with Leticia Sanchez and her team throughout the sale of our…read morehome. From start to finish, she was knowledgeable, responsive, organized, and truly had our best interests in mind every step of the way. Selling a home and aligning it with the purchase of a new one can be stressful, but Leticia made the entire process feel smooth and manageable with her guidance and constant communication. She went above and beyond to answer our questions, keep us informed, and ensure everything stayed on track. Her professionalism, attention to detail, and dedication really stood out, and we always felt supported during such an important transition. We are so grateful for all of her hard work and would highly recommend Leticia to anyone looking to buy or sell a home. Thank you again for helping us successfully sell our home!

The worst experience possible. Where do I even start. I…read moreguess plain and simple, Ana doesn't know much about home loans. First Ana was giving us incredibly inaccurate expectations of loans we could use. She didn't know that loans were different based on a stick built home vs a manufactured home. This is huge change of interest rate from what she has originally quoted us. Next as rates were climbing rapidly, after several percent increases, Ana asked us if we would like to lock in the interest rate. Where is the common sense and common decency? Integrity? She clearly doesn't care about her customers. We found the home. Made the offer. Got accepted. In contact. Our interest rate we locked in at was feeling good but tight. A week before closing Ana realized a huge detail SHE overlooked. We didn't actually qualify for the loan she had us ready to sign. This was after several docusigns had been signed and thousands off dollars had gone into contract. Now we either lose our down payment or are forced into a loan with a higher interest rate by a whole percent more! Ana doesn't know simple math. She tried telling us several times that this monumental mistake she made would only cause a $30 change over the life of the loan it's over $210 per month price difference. I spoke with John the manager and he was nice enough but no help. It's insane to me that a company like this even exists. How can they put their customers in the position of losing so much by mistakes made by their employees and have zero accountability? Save yourself a ton of time, money and headache and go elsewhere.

USE SOMEONE ELSE! We…read moredecided to use them (we were the buyers) because the seller was offering a credit if we did. In the end..it was NOT worth it. Bad communication, seemed as if every corner they were trying to force hidden charges to the buyer. BAD experience, lack of communication within their team and the seller...felt like they were only trying to make a buck at our expense (elderly on fixed income) Even the inspectors, repair cos. involved were frustrated with them. So glad we are done with them.

The timing was wonderful, the representative was knowledgeable, professional, and extremely…read moreexperienced in the field that she was assisting me with. She showed me things about my credit. I never knew or understood, she help me understand how to get to the next three levels, and I was very important for my new business. I simply appreciate Monica, for all she did to assist me with my business venture.

Monica honestly is AMAZING! She was super helpful throughout the whole loan process! She made sure…read morei was comfortable along the way

Chris is an extremely detail-oriented and professional. He carefully reviews every document you…read moreprovide to ensure it fully meets the requirements before submitting it to the underwriter. Because of his thoroughness, the underwriting process moves very efficiently, with little to no additional documentation requested. He explains each step of the loan process clearly and patiently, making sure you understand what is needed and why. His communication is transparent and organized, which makes the entire experience much less stressful. Thanks to his careful preparation and proactive approach, my loan was approved very quickly and smoothly. I truly appreciate his professionalism, efficiency, and dedication. I would highly recommend Chris to anyone looking for a knowledgeable and reliable loan officer.

We are closing on a house this week and had to share our fantastic experience working with Chris!…read moreFrom start to finish, he made the entire process feel easy and seamless. Chris was always responsive, communicative, and proactive about keeping us informed at every step. He answered all of our questions quickly and clearly, which gave us so much peace of mind during what can be a stressful process. Beyond that, he's just a genuinely personable and kind person, just an absolute pleasure to work with. We're so grateful for his expertise and support, and wouldn't hesitate to recommend him to anyone looking for a smooth, efficient home loan experience!

We just worked with Charles and Alyssa and I couldn't have asked for a better experience. They were…read moreabsolutely awesome. Helped us and answered all of our questions. Very knowledgeable and the desire to help others is a high priority for Charles. Thank you Alyssa as well for all of your help. You guys rock!!

I was working with another mortage company in town and they were very slow almost seem like they…read moredidnt think i was serious about buying a home. I was referred to Charles at Academy Mortage by my realtor and thanks to Charles and his crew i now have my own Home.

Arliss is great. She makes every transaction smooth and comfortable. She been this way since…read moremeeting her 10 years ago in Stockton.. hope she managed a branch soon

Great Customer Service, they are very friendly & always takes care of your needs. Their fantastic!!read more

Michele is an amazing realtor. She is punctual, realistic, reliable and so much more. She handled…read moremultiple home transactions from selling to buying. She always followed through quickly and kept me in the loop every step of the way. She is highly recommended. Thank you again Michele for all you have done you are the best. She truly values her clients.

Updated review. I…read morehave used Michele to buy and sell my homes for a total of 3 times now. I will never use Michele again because she is money driven and does not look for the greater good of her clients. Rewind time about 5 years ago when my husband and I were young and we just had given birth to our baby. Michele boasts she is family oriented and her work ethic is for the good of her clients. However, the home we were looking to buy was built in 1953 flat roof with tar and rocks as the roof. Michele ordered our home inspection a man who just briefly looked over our entire home and said it was pretty much good to go. I understand as new home buyers, you should do some research before buying a home and being Michele's client definitely was an example. The next rain season, our roof had major issues and was leaking. When I hired a roofing company to take a look he was appalled how our roof passed inspection. I asked Michele who stated the report said the roof only required some new rocks on certain areas. Fast forward this year, we were buying another home and this time my husband's parents were involved. Michele ordered a thorough home inspection but only requested the seller to fix the mandatory issues. When we moved in, the home was still filled with the old owner's junk. Michele told my father in law she would get him a Home Depot card to fix all the other issues with the home. However, she sent us a box of fruit. Michele was unable to answer me when I asked several times why she only ordered a visual inspection of roof. She never advised us or helped us to obtain a thorough roof inspection of our older home. The roof damages were over $20,000 and we sold that home at a lot lower value. I believe Michele intentionally did not order a thorough roof inspection as young, ignorant first time home buyers, we would give her a sale. I find it hard with Michele's time and experience as a realtor, she would over look or forget to order a thorough roof inspection.

I was referred to Alex by my Real Estate Agent back in 2008 when I was looking to buy my first home…read morein the Tracy area. Previously I had a very bad experience with a mortgage broker in the San Diego area so I was very hesitant to trust any of them ever again. I must say though, I was very pleased with how professional, yet personable, he was. He took the time to answer any questions we had and did a pretty good job of staying in contact with us throughout the process. A year later we refinanced our home through him as well and he once again Alex did a great job explaining the choices we had and what the resulting outcome would mean. I am completely satisfied with my loan and with Alex's service. Recently I referred some friends to Alex for their first home purchase ever and they too say that they had a very good experience with him. I would gladly recommend any of my family or friends to Alex.

This place doesn't know what they're doing. Sarcastically, you are better off doing your own…read moremortgage than this place. No commitment, no manners, no consistency. Hire people that want to do their job and take priority in doing business. The manager has failed miserably. Go get an education or I'll happily buy you some books "business for dummies".