Niko is the best technician I've come across in years. Punctual, clear communication, fast, precise, honest, resourceful and full of helpful (free) tips. Think of a positive adjective and it likely applies. Don't do yourself a disservice... If Niko's Real Tech company offers service in your area and you need help with or repair of appliances, give him a call. You won't regret it! read more

We highly recommend Real Tech. Niko was ready to come out immediately to check on our LG washing machine. He diagnosed the problem, had a replacement motor on hand, and fixed our washer within one hour. He explained everything to us, was very friendly, and pricing was reasonable. We are so happy our washer is good as new. Thank you, Niko, and we hope that horseshoe brings you lots of good luck! read more

Real Tech - Appliances & Repair Near Me - Elk Grove, California

I had a fantastic experience working with Niko and would highly recommend his services to anyone seeking appliance repair or installation. Niko responded quickly to my initial request, was right on time for our scheduled appointment, and completed the job with great expertise and efficiency. Also, he is a really friendly and helpful, which is always a bonus! Hire Niko! You will NOT be disappointed! read more

My dryer was not heating up. I have AHS but they assigned a company with 1.7 stars of 400+ yelp reviews. I don't have time to deal with bad and long service this time, so I did a service request through Yelp after reviewing all the reviews for Real Tech. Niko arrived the next morning with the part ready as I described what's wrong in the service request. He confirmed the issue after checking the dryer. He fixed the dryer around an hour and did a clean up. He also suggested us what to do to help prevent the issue on the future. I would use Real Tech for future appliance fix. read more

I would give these guys 10 stars if I could. They were out to the house in less than 2 hours and it was late in the day! Dishwasher was showing a code for an internal leak and they educated us that they could fix it or we could replace it at some future point. Alex showed us how to run it to get along but we will likely replace it in the kitchen remodel we are about to start. We so appreciate professional service and these folks gave us that. Don't waste your time calling anyone else as these guys can't be beat. read more

My review comes super late. I called Real tech to come look at my washing machine that was only one year old. Nick answered very fast and was out to my house the next day. He spend a good hour and a half on my washing machine trying to find out what was wrong. He told me he wanted to make sure I didn't have to pay for expensive parts if I did not have to. He found out the problem was the control panel. He suggested I buy a new washer because it was not worth the money to replace the panel. I appreciate his truthfulness and his thoroughness in trying to fix my washer. I would recommend him to everyone I know. read more

Contact Niko at around 1am in the morning after I got home from work, due to my dryer not working the day before. Niko responded to my request quickly and came the same day around 11am. He was able to fix and solve my dryer problem within an hour. Thank you Niko. read more

Niko is incredibly professional and knowledgeable. I would recommend him to anyone. He was able to diagnose the issue and get my dryer fixed in an hour. He also gave some really helpful tips about extending the life. I thought the price was very reasonable considering it was a weekend and he came out next day. read more

Nikolay has helped us out before. Provides same day service & follow up. Thank you.

Very quick response. Niko was able to fit me into his schedule on the same day. He arrived within an hour after requesting service from yelp. When he arrived he was friendly and got straight to work. He communicated with me during his work and explained if I would be better off getting the work done or buying a new machine. Thankfully it was an easy fix! read more

Another great job by Niko. Dryer stopped drying. One call to Niko and 2 hour later, it's like new. I can't say enough great things about his work. read more

Called Niko because our refrigerator stopped working. He came out same day and did an outstanding job! Niko is knowledgeable, proficient and professional. Thank you for your help!! read more

Niko was OUTSTANDING! Excellent communicator, arrived at the beginning of his time window, and was clearly so knowledgable. He was warm and friendly, and I felt very comfortable having him in my home. He walked me through what he was doing and why, and he did a thorough diagnostic check to make sure the core problem was solved. I called him because my refrigerator wasn't cooling down, and he was able to find the problem and implement the solution quickly and effectively. My fridge is running great, and I will absolutely be calling Nico for all my refrigerator needs in the future! read more

Niko is responsive, friendly, very knowledgeable and professional. He responded to my first text in 17 minutes, then exchanged messages to set an appointment for the next day. He shared his pricing and payment terms up front. He sent an alert that he was on the way about 15 minutes prior to arriving. Once on site he was courteous and friendly, he looked at the appliance (washing machine) as I explained the issue. He found the problem and informed me of what he did, why the issue occurred and how to avoid that problem in the future. He cleaned everything up as if he was never there and then shared a wealth of knowledge and offered to send any appliance manual (electronically) if I sent him the part number of the appliance (any appliance). His price was very reasonable. He's old school (small town demeanor) in that he knows what he's doing, is willing to share his knowledge, is reliable and likeable, yet professional. Also, he followed up, after the appointment to ensure all was still well. read more

I chose real tech over other companies because of his great reviews. He answered rapidly & came to my home right away. Niko found the problem & gave us a few tips on how to prevent from happening again. He is very knowledgeable & honest. Thank you real tech!! read more

Niko's service was superb - he fixed our Thermador oven and generic-brand hood fan and we're so happy with him & his work. He's exactly what you want from an appliance repair person - responsive, fast repair, had the parts, puts everything back the way he found it, and cleans up. I was dreading how much it would cost to fix the oven, so I haven't gotten it fixed for almost a year, BUT Niko's pricing was super reasonable. Such a lovely person and I highly recommend him! read more

Nick saved the day! After a rough experience with a different contractor not showing up, we were desperate to get our dishwasher installed as we have a tricky space to work with under the sink. Nick responded almost immediately and came out on short notice to resolve our issue quickly! He was clear in communicating his rates, was on time, professional, kind, and knowledgeable. He gave us great advice on how to fix an issue with the drainage tube, and explained to us his plan of action for getting the job done efficiently. We will definitely use him again! Thank you, Nick!! read more

Real Tech - Newly installed Dishwasher! - Appliances & Repair Near Me - Elk Grove, California

I submitted a service request and was contacted immediately. Niko was able to schedule an appointment with me the same day to assess and fix my washer. He explained the problem and what it would take to get everything fixed. Problem was solved and was repaired very quickly. Very knowledgeable and extremely satisfied with price and professionalism. Highly recommended! read more

I highly recommend Niko and crew. They have helped me and my family over the years fixing a variety of major appliances. In all cases they resolved my issues at a fair price, and provided superior customer service. I recommend Real Tech without reservation. read more

Fast and prompt service. Fixed our dryer within an hour and price was very reasonable. Highly recommend.

Friday 4:30pm the freezer starts to fail. We get ahold of Niko and he shows up on Friday at 5:30 as promised. First time I've worked with him and I will call him for any jobs in the future. read more

Niko was courteous, responsive, and went above and beyond to provide excellent service. He fixed the dryer as requested, and also noticed the door switch was broken, and fixed that as well. He then spent 30 minutes troubleshooting a problem with another appliance, and was able to show me what the issue was. All this for a reasonable price. Very satisfied and will use his services again if I get the chance. read more

Niko came out to repair my washer and did a fantastic job explaining the issue and quickly corrected it. He went above and beyond, answering my questions and ensuring that I was satisfied with everything. I will be calling Niko for all of my appliance needs in the future. read more

Very happy with Real Tech. My LG washer stop working Sunday morning, few hours later Niko was in my house replacing broken part. Wow! What a service. Reliable and honest. Highly recommend! read more

Hands down Niko is the best appliance repair technician I have ever had. He was very clear with communication and pricing. He was very knowledgeable about options for my fridge issue and went out of his way to get a part to fix it the same day. His best quality was his honesty. He presented all the fix options and did not steer me to the option that most profited him. He provided exceptional work and I give him my highest recommendation. read more

Our LG refrigerator unfortunately stopped cooling and had started leaking a lot of water onto the floor. I called Nick and he was quick to respond by coming out same day. Before even stepping into the house he asked if we felt comfortable with him coming in with or without a mask and also asked about our comfort level with him wearing shoes, which was EXTREMELY thoughtful. We've had a few jobs done at the house and not every technician/service member was as thoughtful. Nick broke down the costs of what he covered, and also anticipated what could've been wrong with the refrigerator when I called him and brought over all the potential parts before even getting started. He ran some diagnostics and concluded it was our compressor that ended up failing on the fridge. He got to work right away and was thoughtful about maintaining an immaculate work space and cleaning up afterwards. After the work was done, he also made sure to stay behind for a little bit to run some diagnostics/tests to make sure the repair was done correctly. I would highly recommend Nick to anyone looking to get their appliance repaired. read more

What a great honest, hard-working, honest businessman in Nico. I cannot be happier that I did business with real Tech. They came in and diagnosed my issue and took care of the problem the same day. He walked me through what the problem was and was not as he was working on my washer. I definitely will be doing business again with him in future if I have any issues. I highly recommend him! And this comes from someone who does not trust easily. Great work Real Tech! read more

The reviews for Nikolay are all true! He was punctual, respectful of our property, honest about his purchases on parts by showing the receipts and his work. He under promised and overdelivered on our washer and refrigerator repair. We would happily recommend him to anyone read more

Nikolay was very prompt and professional. He quickly identified the issue, bought the part and repaired the refrigerator. The whole process was transparent and clear. Highly recommend. read more

Nikolay was phenomenal! Good service (let alone the great service provided today) is hard to come by these days with people not eager to work. We had a strange intermittent leak coming from the back of our refrigerator. Nikolay answered our call the first time we called and came the next day. He set the expectation of potential issues before he started, showed us everything and the probabilities of what could be wrong and gave us a quote before starting. Then, he fixed the problem and cleaned the whole area to help extend the life of the compressor. If you need good, honest, reliable service, dont delay call this awesome company! read more

My fridge started making a loud humming sounds and I contracted Nick and he was able to squeeze me in the same day. There is a $75 diagnostic fee but it gets applied to any repairs that are made. Unfortunately it wasn't good news for the fridge, but I really appreciate how detailed Nick was in explaining the problem and how upfront and honest he was about the costs. He even showed me online how much just the part cost. He explained a few "quick fixes" that could be done but unfortunately the problem would return a few months without the proper repair. Ultimately, since our fridge is 8 years old, we decided to just purchase a new fridge. I will for sure keep Nick in mind for any future repairs in the house. Awesome customer service and communication! read more

Washing machine wasn't training. Niko (Real Tech) was quick to respond and arrived on time. He was very professional and informative. He explained each test as he ran the unit through diagnostics. He confirmed it was the drain pump and replaced it with OEM parts. He was thorough and went above and beyond to make sure everything was operating correctly. I really recommend Niko and will use him again. read more

Excellent service! My father in law was grateful for the service he received. Will use again

We have been having some leaks underneath our top load washing machine for a while now. I looked up yelp and saw these guys. Very fast service! Called the company and spoke to Niko. Niko arrived very fast and was able to diagnose what's wrong with our washer. Turns out our washer is completely fine and it's just our laundry drain that is clogged! Niko also gave me some advice how to clear the drain and also some tips to lengthen the lifespan of our washer. Thank you Niko! If you are looking for someone then these guys are the one! read more

Nick was responsible, reliable, and very knowledgeable about what he does. We originally had a window from 12-2 for repair time but he was able to come early(checked with me before). And it was so convenient to have more of my afternoon to go run errands. He addressed the issue with my dishwasher and gave me an estimate before continuing with the service. Im not very educated on the prices of repairs as a fairly new homeowner, but the service and timely manner of his work was well worth the cost. Don't hesitate to hire this guy, he will respond within minutes of your inquiry! Thanks, Nick for your excellent servicing. UPDATE: i wanted to take a moment and update this review. A couple days after I wrote this initial review I experienced some troubles with the dishwasher again. I reached back out to Nick and without hesitation he expressed his apologies and made it out THE SAME DAY to fix the issue. He was apologetic and resolved the problem in no time. I will definitely be referring him to people in need of repairs! I am finally at the end of washing my dishes by hand for months!! Thanks AGAIN! :) read more

It is hard to find an honest repair work these days but i'm glad to say Niko is one of those hard to find reliable and honest appliance repairmen. He fixed my fridge in under 2 hours and came out very quickly. I can't thank him enough and would recommend him to anyone. read more

Nick has been absolutely amazing! He has done work 3 times at our home on different appliances. I will not use anyone else to repair any of my appliances.He explains everything extremely well so I know what has happened and what he has done to fix the appliance. he has worked on my washer and my water heater. He is fast, reasonably priced for all repair, super responsive and a wonderful person to help and do business with. I would recommend him for any needs in your home! read more

My ice maker hasn't been working for a few weeks. Messaged Niko and got a response within minutes and was at my door just a couple of hours later. He helped vacuum the fan area that had a solid cover of dust on it. Unfortunately, I may need to replace the ice maker but Niko was great at explaining what he's doing and why and options to fix it. I appreciate how thorough he was! read more

Highly recommend!! Nick is prompt, responsive and communicative! He was also very accommodating to my work schedule. He made several trips to my home to replace my kenmore refrigerator ice maker and ensured I was happy with the outcome. read more

I really appreciate Niko. He came out and tried to repair my dryer but the part we needed was out. He was very honest and straightforward about the repairs needed. I cannot recommend this company enough. read more