Let's call it what it is: A SCAM. I scheduled a service appointment to have my washer repaired after being told there would be a $75 diagnostic fee, which would be applied toward the repair if I chose to move forward. The technician arrived the next day within the scheduled timeframe, which was the only positive part of the experience. The technician used a shop vac to drain the remaining water from the washer and spent about 20 minutes in the laundry room while I remained in the living room. During that time, there was no communication about what he was checking, what issue he found, or what diagnostic steps were being performed. I never saw the washer taken apart, nor did he explain anything during the inspection process. Afterward, he simply stated that repairing the washer would cost the maximum amount to fix and suggested I should just buy a new washer instead. He identified the issue as the motor, but when I asked how he came to that conclusion, he struggled to provide a clear explanation and appeared unsure of his own diagnosis. A trustworthy and professional repair technician would normally walk the customer through the issue, explain what was found, and show evidence of the problem before recommending a costly replacement. Unfortunately, that did not happen here. Based on this interaction, I do not feel confident in the accuracy of the diagnosis or the integrity of the service provided. I would not recommend this business to anyone looking for honest or transparent appliance repair services. read more

They checked out my dishwasher for a leak and told me it couldn't be repaired only replaced. I relayed this information to my property management company and when they came back they repaired the dishwasher. Afterward, they observed the water line running to the dishwasher was damaged and leaking and tried to tighten it. He told me to watch it for a leak and tell the company if it continues. When I contacted them saying it had continued and that I thought it was strange the appliance was repaired and not replaced after what he initially said, they said the technician never said any of that and that they weren't liable. All because they didn't want to pull the dishwasher out and replace the water line like they should have in the first place. Terribly dishonest and I can not recommend them. Edit: they are now harassing me for this review and threatening to sue me if I do not remove it. read more

I've used Simple Fix several times. They're always very responsive and have always done a great job. I highly recommend Simple Fix.

This place was awesome. Came out same day, diagnosed the problem and had it fixed within 30 mins. Highly recommend and will be using them again! Price was excellent as well. read more

We had an issue with our fridge and we reached out to Dmitry late at night. He responded within minutes and made an appointment for the next day. Dmitry was very professional. He explained everything well and provided options on how to proceed. He was able to figure out the issue and fix it within 1 hour! I highly recommend his services if you want fast and quality work. read more

Submitted another project since we just moved into a new house, and Dmitry was one of 4 who responded. Very responsive, punctual, and quoted much lower than expected (but within range of what ChatGPT guessed). I tried to swap a 3 prong to a 4 prong plug for my new dryer, but stripped the nut. So in addition to him fixing my mistakes, there was some breaker issues that he was quick to address as well. Hopefully won't need anything any time soon, but if I did, I know who to call. read more

"Quality, service and the value was excellent , we couldn't have asked for more. Fast service.! if we can rate this business more than five stars, we would!! Thank you Dimitri for your hard work.! Would highly recommend to friends and family. read more

Responded very quickly and he was professional and I was very happy with how he handled this. I will definitely use him again

Dmitry from Simple Fix is fantastic! I had my dishwasher stop working on a Saturday... Dmitry was at my house within 3 hours- at night too:). He quickly figured out what the problem was and was able to fix it, giving me good little appliance tips along the way. Also, he took the time to explain things about the dishwasher that were very helpful and will help me to care for it better. I will absolutely use Dmitry for my future needs and refer him to my clients, as I'm a realtor who needs great contacts like him. Thanks Dmitry! read more

I finally have a knob for my dryer after it broke. The longest time was waiting for the parts. Dimitry was very professional got it done on Monday. I will definitely recommend him on easy fix appliance. read more

We needed a pedestal cabinet installed under our new washer in a cramped laundry room. Simple Fix Appliance was very responsive with great and courteous communications. They arrived as they said they would and took care of this project for us. I will happily refer them to friends in need of appliance repair or installation. read more

Simple Fix Appliance Repair - The washer on the left did not have easy access but Simple Fix happily took care of the pedestal installation. - Appliances & Repair Near Me - Sacramento, California

the water dispenser and ice machine on my fridge hasn't worked since i moved it's been 2 years of me being lazy to get it fixed. Sunday around 7pm i decided to send a message just to see if they can come out, to my surprise i got a message right away with an option for time to come the next day! He arrived promptly at time quoted and got right to it! He asked the right questions and fixed the problem promptly with confidence. Even showed me what filters i would need and how often. I would recommend this company to everyone read more

Awesome experience! Dmitry was prompt and efficient. I was able to get same day service with repair for my dishwasher. I'll definitely call him again if I have any other issues with other appliances. read more

Amazing! Dmitry is knowledgeable and very patient ! His work is phenomenal & I would recommend him for this repair type

Expensive and overpriced! I asked for an estimate for a fridge cleaning of the water/ice lines and parts. I thought it would be complicated and he has to removed parts. So I agreed to an estimate of 195-250. He came and just took out the ice chest, cleaned the walls around it. And then cleaned the inside of the ice dispenser behind the doors and under the door. No parts were removed. I could have done all that myself. He was literally here for less than an hour. And did about 30mins of work. And he charged me 195. Telling me it's a fair price. Maybe I have been out of the loop with this kind of work. But how is that even fair price??? I could have done the job myself and save myself 200 dollars if I knew that was what he charged for the work he said he was gonna do. read more

Dmitry was quick to respond, schedule and arrive the same day and was very communicative. He assessed a very difficult intermittent problem and advised on the solution and didn't just move ahead with a best guess of what to do in an attempt to repair my washer. I would very much use him again. read more

Needed a repair for my washing machine as the door seal had a tear and was leaking. Dmitry responded to my inquiry, ordered the part, and came the next day to install​. Everything went great, no issues, and no more leaky washing machine. Thanks Dmitry! read more

Simple Appliance was quick to respond when our dishwasher broke. Dmitry was polite and he clearly explained what was wrong. The dishwasher was still not working after he replaced our heating element so he came back out for free and was able to get it working. read more

I'm VERYsatisfied with the quality of service provided from Simple Fix. Our AC went out in a week of extreme heat. I called all around and it was very tough to get anything booked due to the holiday weekend. Dmtry got back to me right away. His assistant Alex came out within an hour and got it fixed. The price was fair, the service was friendly, and quick. I will definitely recommend to others. Thank you so much. read more

I was looking to repair my oven door. I put in for quote and Demetri was the first to respond and was able to accommodate my schedule and helped fix our oven door which was a bit difficult to fix. Thank you Demetri! read more

Dmitry has now come out to fix our fridge compressor, our AC unit, and our furnace. He is knowledgeable, kind, and offered tons of tips for future maintenance and appliance life. He really went above and beyond on getting our furnace/thermostat back online during a heat wave. Would trust him to work on any appliance and would recommend him in a heartbeat. read more

Dimitry went above and beyond to help me with a fairly unusual problem. He came in short notice, took on a messy job, and even spotted an additional issue that he was able to address on the spot. read more

My LG Dishwasher started throwing an error code. I called Simple Fix the next morning, and Dmitry came just a few hours later, quickly identified the issue, and had it working perfectly by the end of the day. Dmitry was very professional and knowledgable. Amazing experience! read more

Contacted Simple Fix to repair our dryer, which had been squeaking loudly when running. They were prompt to respond and able to schedule on a day and time that worked for us in the coming days. They were polite and were able to fix our dryer issue efficiently for a reasonable price. Will definitely call them again should any other appliance issues arise in our home! read more

I received this as my first response with same day availability. With current temperatures I was so grateful to get same service. Service was fast and issue resolved. Compressor was replaced as suspected. Thank you Dmitry for your prompt service! read more

Thank you Dmitry for your quick response and repair with my mom's washer . Highly recommended! Your pricing is extremely reasonable & service call pricing is actually cheaper than the home warranty companies! I or my mom no longer have home warranties (rip offs ) but u are now saved as my go to person for appliance repair! Thank you ! read more

Dmitry is my new appliance repair man. He installed my new cooktop and went above and beyond any other appliance repair man over the years. Clean professional and proficient. Will recommend and call again! read more

Simple Fix Appliance Repair - Cook top installed. - Appliances & Repair Near Me - Sacramento, California

Dmitry came out to assess a loud washer and gave great and useful feedback on what was causing the issue and options to repair v replace the unit. Easy to work with and was willing to answer all my questions. Thank you Md strongly reccommend! read more

Dmitry was quick, efficient, and professional. He knew what the problem was and handled it. Thanks for your help.

Dmitry and Alex did a great job installing my washer, dryer, and pedestals. They were flexible and made sure everything was set up nicely. Highly recommend! read more

Very quick turnaround time. Very responsive. Seemed quite pricey, but may be on par with industry standards - we honestly didn't shop around much and the $$ was worth it to have the repair done quickly. read more

dmitry was great! he was prompt to respond and came thru to fix my issue with my ice dispenser this evening. he even shared where i could get replacement parts. highly recommend! read more

Dmitry of Simple Fix Appliance Repair did a fantastic job of diagnosing the problem with my GE top load washing machine. He responded very quickly to my E-mail request for help, and arrived exactly when he said he would. It was immediately obvious he knew his way around a washing machine. The lid on my machine had stayed locked after the cycle was finished. After running various diagnostic tests and determining the control panel and water pump were still good, he was able to determine the lid-lock mechanism needed to be replaced. He had to order the part, but it only took a day or so to arrive and then he came back over and installed it. He was very professional, honest, very kind, and very determined to fix the machine for us. The washing machine I thought would need to be dumped, is now back up and running and cost me less than $200. I'm very grateful to Dmitry for his hard work and the fact we don't have to buy a new machine! I would definitely recommend Simple Fix and especially Dmitry! read more

Alex and Dmitry were responsive and communicative. Despite a couple of hiccups in delivery of the service, they were open and honest in their communication and took full responsibility and accountability for their work on our dishwasher. I highly recommend them! read more

Dmitry was quick to diagnose my washer issue and Alex was very responsive in answering my questions and coordinating a time for an appointment! My pump was the issue and Dmitry was able to fix my complicated smart GE washer in no time. I can tell he wanted to do the job right. Thank you for your service! Alex and Dmitry- we will be calling you for future repairs for our home. (Hope you liked the cookies!!) read more

Dimitri was friendly and very responsive, but when I asked for a quote he said that he needed to come and open the machine for a diagnostic. When he got to my home, he did not open the machine and then quickly quoted me the average price of a brand new unit to repair it without actually checking what the issue was. I suspect this "business" just makes money on diagnostic charges without actually fixing or diagnosing anything at all. Additionally, he said they do not take credit cards so I was forced to figure out how to venmo him? Very unprofessional. Edit: I was able to replace the pump and switch myself for $50 and one hour of time. read more

Quick communication and he was able to fix our dryer. Honest and reliable guy. He was able to come out the next day.

OMG, I couldn't be happier with this company. They were the first to reply to my air conditioning problem and they were out here within a half hour fixed the problem with a new compressor no wonder why everyone has given them five stars. Will certainly use this company again in the future for other various household needs. Thank you so very much, Dmitry. You are the best and know exactly what you are doing when it comes to any kind of repair. And the prices are out outstanding. read more

This company came through during a time crunch. We have a new baby, toddler and our dishwasher went out. Didn't know what was wrong. From looking at YouTube videos it looked like the heating element burned out. We sent out inquiries to multiple companies and Simple Fix responded right away. Dmitry came out next day on time (he was actually 10min early). He diagnosed the problem quickly (my assumption was correct). He gave me a quote (which was very reasonable), went to pick up the part and had the washer fixed in about 90min total. Friendly, fast and quality service. Highly recommend working with this company. You can tell they're a family owned company because they take pride in their work and are great to their customers. read more

Dmitry responded the same day and had all needed parts with him. He was courteous and knowledgeable, and explained the work needed. He worked efficiently, completed repairs (replacement of heating element & thermostat) in a short amount of time. The $75 diagnostic fee was applied toward the repair. Highly recommend this business. read more