I was happy to find a company that was actually local…read more They were quick to respond and very easy to work with.

John and his team do an amazing job getting back To us…read moreregarding any management services. Responsive and trustworthy service. Recommend this property management for my rentals.

Words will never appropriately describe the value this team brought to us in buying a new home and…read morethen selling our old home. James and Nicole provided white glove service through the entirety of the process. They are the real estate equivalents of Goldman Sachs or McKinsey - highly strategic in their advice while also being exceptionally detail oriented and organized. All the while, they maintained a customer-centric approach that was both personal and professional. They understood our needs and were truly partners throughout the process - never married to a single approach, just the one that made sense for us. From start to finish across two transactions, there was never anything too big for them to handle or too small for them to address. We truly value their partnership, professionalism, and work product. Highly recommend to everyone - especially busy people with a high bar!

Our family worked with Carol, Nicole and James on a house sale in Menlo Park and the experience…read morecouldn't have been better. From the first meeting, they were thorough with their market assessment and recommendations on how to prepare and market the house, they communicated clearly with us every step of the way, managed the process of preparing the home and kept track of every detail. Their deep knowledge of the local market was insightful and hugely helpful. We highly recommend working with this wonderful team of professionals.

Terrace manages the property I've leased for 11 years. The property managers I've spoken with are…read morealways kind and prompt to help resolve any issue. When my hot water heater went out, it was quickly replaced, as was the case with with my garbage disposal. This year they even helped coordinate trimming the big oak tree in the backyard of the duplex I rent. Each year, Terrace sets up convenient times for me to sign my lease renewal documents. In the 11 years, and I have never had a problem with Terrace, and I've spoken with most of the property managers at one time or another (Eric, Denette, Michelle, Liz). They've all been attentive and helpful. I've always felt valued and appreciated as a tenant.

I recently rented an apartment in Menlo Park managed by Michelle Creech at Terrace Associates…read more Michelle made the rental and move-in process painless, starting with a great virtual tour on WhatsApp. She sent photos when I requested them Several issues identified during the move-in survey were adressed promptly and professionally.

My siblings and I closed on the sale of our childhood home yesterday. Selling the home was a very…read moreemotional experience. The professionals at Guide Real Estate made the experience palpable to me at least. We interviewed several realtors and when the interview with Guide was completed we already knew which direction we were going to go in despite still having to interview one more realtor. Prior to listing the home we had an estate sale. After the estate sale we literally stepped back and watch Guide Realtors take over. The Lehr's were fantastic. Alex and Drew priced the home for a quick sale. Denise Lehr coordinated the donation and/or disposal of all personal belongings that were left over after the sale. After the house was empty, Denise along with Katie coordinated with contractors to prepare the home for sale. They coordinated exterior and interior painting, upgrades to interior lighting, removal of all carpeting and refinishing the original 80 year old hardwood floors. Eric helped to keep us on track by insuring that all documentation was completed and signed on time. Once Guide Realty stepped in we were able to step back and let them take control. I can't recall the exact timing but the home had multiple offers after only one open house. With Alex's guidance we countered the offer and ultimately sold the home at $115,000 over listed price. Thank you so much Alex, Drew, Denise, Katie, and Eric.

They were wonderful to work with in the sake of our family home. Very knowledgeable, thorough, and…read moreprepared for everything that occurred during the process. From day one we knew they were the right real estate company for us. Handled all aspects of improvements prior to sale and did great job of marketing property. Home went on the market and was sold in less than a week. If you need a reliable team on your side for the sake or purchase of property you should definitely check out Guide Real Estate.

Absolute nightmare Unbelievable events in the last few…read moremonths with this company ever since they took over Point Alameda Appts, Harassment and retaliation, false accusations, racial profiling, attacks to character , mental shaming ( all documented ) and many more....( In the last few months since this company took over) For years the tenants have been exposed to... Asbestos, Mold , Neglect, Thefts , "Law abiding" Resident of 14 years (rent controlled) On this building 3 Rd relocation ( 1st Mold, 2nd move Asbestos) Now living on a apt with a balcony about to collapse, we are very concerned of our well-being and safety also of our Neighbors. NOTHING has been done so far..... Here are a few photos of our luxury.

I'm giving this ZERO stars! I am a Veteran, Senior Citizen who suffered a life threatening injury…read more My Caseworker at the VOA, Mather recommended this complex. Little did I know I was moving in next to a "weed smoker" who played his music really loud. The lease states, it is a "non-smoking" community and right to a quiet environment! The adjoining neighbors have confirmed this. We smelled it, experienced it and have been affected by the stench of weed permeating into our apartment with "second hand smoke". After numerous complaints, my neighbors and I visited the leasing office to address it. Janine Rood, Mgr., has always presented herself as very "RUDE", just like her last name! She says, "there's nothing they can do" ??? I asked for a copy of my lease and it CLEARLY states it plain as day. I decided to contact the Corporate Office. I was told to go to the Tax Assessor's Office by the Legal Services of Northern California to get the Owners information. (ANYONE WHO PAYS TAXES CAN GET IT) After numerous complaints for 10mos into my lease, I sent an email letting them know they were in BREACH OF CONTRACT hoping they would address it or I would sue them, soon thereafter, I was served with a 10day notice to vacate stating I was the "nuisance"! LASTLY, IF YOU EXPECT TO HAVE SOMETHING ADDRESSED THAT IS STATED IN THE LEASE....DON'T BELIEVE ANYTHING IT SAYS BECAUSE THEY'LL TELL YOU, THEY CAN'T DO ANYTHING ABOUT IT! EVEN IF YOU HAVE OTHERS TO COMFIRM YOUR CONCERNS! I HOPE YOU REAP WHAT YOU SOW......SHAME ON YOU!!!

Wilson and his team at OWN made a stressful process feel easy. They were professional, kind, and…read moreknowledgeable from start to finish. From the first meeting I was impressed with Wilson's thoughtful approach, which was clearly driven by a strong mix of market data and years of industry experience. They far surpassed my expectations, and I would highly recommend Wilson and his team to anyone looking to buy or sell in the Bay Area. Also a big shoutout to Priscilla and Michele, who helped throughout the process and were amazing as well!

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

Buying a home is stressful enough! All the open houses, making the offers, and finally a ton of…read morepaperwork. Viv Kelvin helped me navigate all of that with such patients intentionality and professionalism. We were in the market to buy my mother a condo, and Viv helped us every step of the way. Who better to and trust the purchase of my mother's condo then Viv Kelvin! She is the best of the best!

My wife and I had an absolutely wonderful experience working with Viv to find an investment…read moreproperty in the peninsula. From our initial call to closing, Viv helped us throughout the entire process. Her professionalism with a dash of humor made Viv the most enjoyable realtor we ever worked with. You can be sure she will give you her honest opinion and thorough analysis of any home you're interested in. It's almost heartbreaking that our journey together has come to an end but we'll be sure to call her up when we're in the market again to buy or sell. It goes without saying that we highly recommend her and Vabrato.

Greg was stellar as our buyers' agent and secured us a great home off market. He navigated the…read morenegotiations to land us our dream home in the perfect neighborhood and knew all the right questions to ask. His years of experience were evident and so appreciated. Highly recommend!

Highly Recommended - Exceptional Service from Greg Stange I…read moreworked with Greg Stange to sell my home at 285 Alta Vista Way in Daly City, CA, and the experience exceeded all expectations. Greg's expertise, professionalism, and attention to detail made the entire process smooth and stress-free. From prepping the home to navigating negotiations, Greg was proactive, responsive, and incredibly knowledgeable about the local market. What truly set Greg apart was his genuine care and clear communication. I always felt informed, supported, and confident throughout each stage. Thanks to his strategic approach and dedication, the home sold quickly--and for a fantastic price. If you're looking for a real estate agent who delivers outstanding results while treating you like a priority, Greg Stange is the one to call.

Moved here from battery park city in manhattan and was scoping out all the bay area neighboorhoods…read morefor a safe, quiet, and beautiful place for the family. Been living here for about 6 month and its been great. Roads are in tip top shape and local traffic flows great - reminds me of my orange county days. Every store/restaurant chain you want to get to is within 10min, and i mean everything - target, whole foods, trader joes, in n out, chipotle, safeway, post office, banks, home depot, panda express. When we want to go out, its easy to get to downtown redwood city, sf, palo alto - RWS is a great home base. The neighborhood nob hill anchored shopping center is always a convenient option...there's even a well run health clinic that we took our child to. Library is very cool and new too.

RWS is a great place to live if you have survived your twenties and are thinking about kids. Flat,…read morestraight roads for even the most direction-challenged to find their way around, a shopping center with all the basics, great health club, walking and biking paths on the bay. Fun for pets if you are into that kind of thing. Lots of kids and lots for them to do. Overall, lots of great people and a real sense of community. Just don't come here looking for a half-acre backyard. That ain't gonna happen!

Update: I got the following message from Ann P who I suspect is the branch manager…read more "I'm sorry your experience was not satisfactory. However, the information in your review is incorrect, with all due respect. First, the wire instructions were confirmed. Christina asked her Jr. Escrow Officer to confirm with you, which she did. When you inquired a 2nd and 3rd time, Christina acknowledged and responded that all was correct. In fact, Christina responded to all your emails and most of your calls. Because of the volume, she did let a few repetitive calls stay in voice-mail. She never refused to talk with you, she just couldn't always take your calls at the time you called. She did have a number of transactions at the time, some with tighter deadlines than your file. Next, Christina and her team must follow instructions from the client. Everything Christina did, including timing and scheduling of sending documents and the signing, were per instructions given to her from the client. James Han, the Notary, had other appointments and since you refused to sign the documents due to an unanswered question for the Lender, James had to reschedule with you. Christina only informed James that time was of the essence due to deadlines. She did not in any way pressure urgency to overlook explanation and reading of the documents. That's confirmed. Last, the positive reviews come from only a small handful of several very happy clients of Christina's. She is known for her exceptional work, response time, accuracy and service. She and the company have never, nor would ever, accept "Kick-backs" as you suggest. We understand that buying a house is stressful and with the addition of COVID 19, even more so. However, this review is unwarranted and unjust due to a complete misunderstanding of what Christina was required to do in her job. Again, we are sorry you had a bad experience, but to blame Christina and the Company is simply unfair." My response: I think a true review from a buyer or a seller would have enabled me to make an informed decision to not go ahead with Old Republic San Carlos. I hope this extra information helps others with their decision. With all due respect, I can confirm that Netane, the junior escrow officer, only called me to confirm that Old Republic received the signed paperwork and that we were going to the bank the next day to wire funds. At no point in time did Netane confirm the actual wire instructions or account we should wire to. Christina told us on the phone, on more than one occassion, that she was too busy to talk to us and didn't offer an alternate time to talk. In that sense, she did refuse to talk. Ann claims I made "repetitive calls" but I have called Christina roughly 4-5 times during our approximately 35 day escrow period. James Han specifically told us he had to let Christina know, very assertively, that the pressure that we were put under was unnecessary. You cannot invalidate our terrible experience of going through the closing process with your company with the inaccurate statements made above. I also don't want to go over each and every incorrect statement being made above, nor do I have the time for it. I stand by my review. I think a business that is so unwilling to accept feedback from a paying customer has already shown it's intentions. Please don't threaten to take down or change reviews of your paying clients. They deserve to post their opinion and truthful experience.

I can't say enough about Christina at ORTC...I was very worried when my escrow officer left awhile…read moreago and I was referred to Christina..but all of that disappeared the first time I worked with her.. Her response time is second to none, her efficiency is perfect..she's excellent at problem solving and even answers on the weekend! I highly recommend Christina!