Steve called me almost immediately after I submitted my project. He had an opening in the afternoon…read moredue to a reschedule and sent his son Jesse out to take a look. He quickly diagnosed my toilet leak and fixed it. They also looked at my water heater and made some recommendations. Would absolutely use them again.

Needed some plumbing work on an '80s condo. They were on time, reasonably priced and everything was…read moredone well. Would definitely recommend them.

I have now known Loren quite well. He has worked for me several times. He is professional, pleasant…read moreand takes pride in his work. I can't say enough good things about Loren. I think you will be more than satisfied after Loren's results! Rick Moore

I feel that your team was not clear at all, and I ended up paying far more than I should have. The…read moreperson who came to my home was neither honest nor professional. He said the ceiling was dry and hard when he touched it, yet he still proceeded, clearly just to take money from the customer. I paid $422 for 15 minutes of work, simply for someone to cut into the ceiling for no valid reason. I also believed that you said you would be responsible for everything from A to Z, but I was very surprised when he said that someone else would have to be paid to fix the damage he caused without properly checking first. Honestly, this was a complete rip-off. I will be leaving a Google review detailing everything that happened and filing a complaint with the BBB. If necessary, I will also pursue this in small claims court and let them decide. I truly did not expect this kind of experience.

Chris was right on time, kept me up to date what he was doing and did a great great jobread more

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Excellent communication and prompt service. I like that they text you a picture of who is coming…read more He was to be here 12-4 but they called and said if I wanted he was available to come at 10 which was helpful. He changed two water filters, improved the flow of a faucet, checked a drain, answered questions I had about my dishwasher, & fixed 2 toilets. It's nice to get a multitude of things handled at once by one person. I like that it is a local and stable company. This is an updated review from my initial review 3 years ago, and I will continue to use and recommend this company.

I started using Isley and Sons probably 12 years ago when our water heater failed. At that time,…read moreeveryone was charging a diagnostic fee of ~$70 but not Isley. Despite my repeated statements of: "I don't need you to diagnosis anything. I have no hot water and water is leaking from the tank. I want to you to replace it." Everyone still needed to charge the a Dx fee. So, I had Isley come out and replace the hot water tank, and they keep coming back time and time again. The State brand of water heater they install keeps leaking, albeit under warranty and I keep getting the units replacement for free; however, I do have to pay for labor at a salty $500. The two plumbers aren't on site an hour. Prior to arrival, I receive an email with the plumber's photo and name and a follow up call with an ETA too. I feel they are qualified and competent and safe enough that I would leave my wife home alone when here. Yes, they have had to come back due to a leak but, hey, I makes mistakes too. They wear protective face masks and shoe coverings and lay a thick canvas tarp on my hardwoods before removing the old water heater. While State may go out of business replacing these units under warranty, Isley and Sons will be around for generations to come. When my current replacement fails, I am going to find the water heater I want, and then find someone to install, if I simply don't do it myself. Getting the old one out of the basement will be the tax though.

Had a serious drain clog and it was fixed promptly and professionally. Tech was friendly and…read moreprofessional. Winters isn't the least expensive plumbers around, but they do excellent work and respond quickly.

A job that should have taken two days took four. A larger job in an older home that required…read moretearout and some redesign. Office put additional pressure on workers to finish the job. Had to fight to get them to return for a full day on the third day. Probably needed 2 HQ people from start to finish. Effort: good when on site, full day effort Tearout: good, did cut an electrical line. Fixed Engineering and design: just fair Quality of material: excellent,no leaks Price: competitive

Mike Sr. and son are our go to plumbers...quick, quality and fair pricing. And worth noting these…read moredays, trustworthy. Steve Holloway

After fixing my first issue, I called Mike for help with high water pressure. Mike jr came out,…read moreworked his magic and put a pressure value in where the water comes into the house. He was quick, efficient and easy to work with. This family is amazing and I highly recommend Maxwell & Sons for your plumbing needs.

Wesley Bash did an amazing job adjusting the location of a sewage pump that was installed…read moreincorrectly. He was very knowledgeable and professional and explained the problem in terms I could understand. If I need them in the future, I will request Wesley.

Unfortunately, we have had the pleasure of using Carter's My Plumber several times over the last…read morefew years. They are responsive, efficient and they've always done great work. We've compared pricing with several other plumbers and they always come out on the cheaper end, especially for emergency issues. I'm crossing my fingers that we don't need to call them for a looooong while but if we run into a plumbing issue, we know where to go!!

Needed water heater replaced. They were able to come the next day, took the time to not only do the…read morejob, but to make sure that any previous problems were fixed. They noticed issues with placement and exhaust, and they corrected these and let me know about their fixes to prevent future problems. Very kind people. Water is now easier to control the temperature of, and I have the peace of mind that the water is now clean and that I shouldn't have to worry about the water heater for quite some time! Pricing is what it is, not their fault everything is as expensive as it is right now.

I contacted Grateful Plumber through Yelp's project feature. I noted that they were a plumber that…read morequalified for Yelp's guarantee program, a neat program that I've fortunately never had to use. I did my initial contact outside of business hours. Early the next morning, I had a message from Adam B. Once I got to work, I returned the call and quickly described my issue and what I believed it to be. The first available appointment wasn't until Monday (it wasn't urgent, so I wasn't worried about going the weekend). I got my timeframe. I had a couple other appointments that day, so I ended up taking the day off so I could easily be available. I immediately liked that they told me who would be arriving - AND that was who arrived. I also liked that they use a customer portal that allows you to have some security if you pay online or to review your records. Christian arrived (there was one other person with him). It took him a couple minutes to diagnose the issue he believed it to be, and it took him not a lot longer to determine that diagnosis correct. He quoted the price, I agreed, and he got to work. After finishing the work, he determined the original issue I'd believed it to be wasn't quite needing to be addressed (but will be in the near future). We discussed options, including ways I could save a bit. Christian was personable and explained things in a way I could understand. The issue was likely caused by me, but he managed to avoid using the word "idiot" at any point. The repair was done in a timely manner. The price ended up being a bit lower than quoted. I appreciated his honesty as he very easily could have pointed me toward a repair not needing done yet. It also became obvious the last person I'd used had really only done half the job. Everything has worked beautifully since Christian finished. There are likely a couple more projects I'll tackle in the near future, and I won't hesitate to return to Grateful Plumber. The housecall was $59, but that was credited toward the repair once I decided to have them do the work. Friendly employees. Good follow-through. Fair pricing. Quality work. Problem solved. That's 5-star for me and another winner for Yelp's project feature.

I had zoom drain come out to service a few drains and check my sewage line in my old 1919 home…read more They were timely, responsive and extremely professional not only helping me check and clear all my drains but also letting me know of ways to prevent damage to my drains and sewer line moving forward! Their technician Joe was so patient with me while I asked all kinds of questions and took his time not only clearing my drains well but making sure all my questions were answered. I would highly recommend them to anyone needing drain or sewer work done!

From the owner: Clogged drains can derail your entire day. Zoom Drain of Indianapolis gets your plumbing back to…read morenormal, fast. Whether it's a backed up toilet, a full grease trap, a crumbling sewer line, or a septic tank in need of pumping, our team of drainage technicians focus on getting your drains flowing.