The therapy staff is absolutely wonderful. Staci, Yesenia, and Tammy are all fantastic and bring…read moretheir own unique skills and warmth to every session. You can tell they genuinely care about their clients and are passionate about what they do. Every visit leaves me feeling relaxed, restored, and grateful I made the time for myself. I also have to give a huge shout-out to the front desk team -- Shelbi, Jocelyn, and Krista. They are always so friendly, helpful, and accommodating when it comes to scheduling. They make the entire process easy and stress-free, which is especially appreciated when life is already busy! And can we talk about the plants?! They are absolutely gorgeous and so incredibly well maintained. Honestly, I'm convinced a goddess has personally blessed them. They add such a beautiful, peaceful energy to the space and make Nurturing Touch feel like a little oasis. Between the talented therapists, wonderful front desk staff, and beautiful atmosphere, Nurturing Touch Massage is a place I'm always happy to return to. If you're looking for a place where you'll feel genuinely cared for from the moment you walk in until the moment you leave, I highly recommend Nurturing Touch Massage!

Do NOT come to this establishment. My experience was extremely disappointing, and the way this…read moresituation was handled by the front reception was unprofessional and lacked basic communication. I arrived approximately 5 minutes late for my appointment (11:20 a.m. for an 11:15 a.m. appointment) and had already communicated beforehand that I would be arriving at 11:18 a.m. I understand that late arrivals can affect appointment times, but what was never communicated was that this would result in losing treatment time or that choosing to reschedule to receive the full service would result in an $40 cancellation fee. Instead of clearly explaining the policy and giving me all the information upfront, I was told after the fact that the fee would be applied. I was charged $40 unfairly for a gift appointment from my friend, who is a weekly client at this establishment. After this experience, I have already encouraged her to take her business elsewhere. The massage therapist also did not provide a welcoming experience upon arrival. Rather than greeting me professionally and warmly, the interaction immediately felt as though I was an inconvenience and that the shortened appointment was being emphasized instead of trying to provide a positive client experience. Policies are one thing, but communication and customer service matter. Unfortunately, this establishment failed in both areas.

They have gone out of their way to help me after a post surgery disaster. The therapist has come in…read moreearly several weeks in a row to see me. And their expert treatments have made a huge difference. These therapists are skilled and they care. I've gone here for two years and recommend it whenever I can. My husband really appreciates their treatments also.

Courtney is the best massage therapist I've had the pleasure of working with. She is attentive,…read morekind, knowledgeable, and compassionate beyond belief. The front office staff, Kelly, is always kind and responsive as well as understanding. Overall, CMT is a pleasure to work with and if your insurance works with them, then I would 100% take advantage of it.

I started going to Christina a couple of years ago. She's been by far the best massage therapist…read moreI've tried in the Sac area. She provides strong deep tissue massages and is methodical in working out any muscle knots you might have. I live in Elk Grove now and tried a few other people closer to me but nothing has compared. Christina's massages are the best-so it's worth the drive to Roseville.

I have been going to Amber for about 3 years? She is awesome. I go to her at least once a month…read more I've tried other people and they are good too, but Amber works best on my body and knows my body the best. I love their appt reminders I get through text and how easy it is to cancel and reschedule if needed. Make sure you cancel in time or else you will be charged the full amount. They always have cold waters in the fridge for a rehydration after the massage. The waiting room is very cozy and welcoming. I always feel relaxed walking in and leaving. Parking is never a problem. It is a suite located inside a business building, lots of parking. RX massage I noticed raises their prices by $10 dependent on the years of experience for each person. They have deals with new employees. And sometimes even randomly. I'll know by receiving emails. I love them.

I had such an amazing experience at Serenity Spa! From the front desk staff to Shanna, my…read moreesthetician, everything was so welcoming and professional. My hydro facial was incredibly relaxing, and my skin looked instantly refreshed, glowing, and so smooth after. Shanna did an amazing job and made the whole experience feel so comfortable. Definitely coming back!

I might go back for an individual service, but would not recommend for a "spa day"…read more For my 40th birthday, I was gifted a spa day from my family. I spent almost two months looking at the Serenity Spa website and picking out exactly the services I wanted. I was GIDDY! I landed on the Indian Head Therapy, a facial, and then a chakra balancing massage, which a lunch in between. The facial and massage were both great. I would go back for each of those individually, for sure. The chakra balancing massage, in particular, was DELIGHTFUL. The Indian Head Therapy was so bizarre and not at all what I hoped for. It felt like the person who was supposed to do this treatment canceled at the last minute and they asked the esthetician if she could fill in. She started with my hands which immediately confused me because it's supposed to be head, neck and shoulders focused. It was super disappointing and I LOVE any and all head massages, but even when she got to my head, she was barely massaging it - I don't know how to describe it, but would not recommend. The layout of this spa makes the spa day not super ideal. In your robe, you have to traipse through the store front of the lobby, holding this super awkward basket full of all your belongings. I just felt so exposed and vulnerable naked in a robe, walking through a store! Lunch was $40. When I saw this on the website, I thought "oh! fancy lunch with some champagne! LOVE THIS!" and I was so excited. Now, I will say, I should have asked for details and I didn't, but lunch was a choice of salads or sandwiches, an iced tea and a Costco chocolate chip cookie. I would have said that $12 was a reasonable price for this meal. $20 would be a stretch. $40 was absolutely ridiculous. Like in ZERO worlds was that a $40 meal. The sandwich was a pesto chicken sandwich and it was tasty, but honestly, I was so confused by the price and the menu that I was distracted by that. Another thing to mention is the general vibe of the spa. I can't think of any other way to say this, so here goes: It feels as if everyone that works there is nervous about getting in trouble from someone and then they just panic snip at each other to try to prevent people from getting in trouble. The vibe is that everyone is on edge, nervous, cranky, worried. Especially the people at the front desk were overly friendly but then kinda snipping at each other or at the people providing the services and then rolling their eyes at each other. It was a really odd vibe. So, all in all, I might go back for a single massage or facial, but I wouldn't choose this for a spa day. Things that would greatly improve this place: 1. Lockers or a place to store things that doesn't involve awkwardly carrying a basket. 2. Some sort of passageway that does not involve walking naked through the lobby to your next service. 3. Some sort of meal improvement - either a glass of champagne and a lunch upgrade or a SIGNIFICANT price decrease. Also the Costco cookie was so insulting - even a slightly fancier dessert might have taken the edge of the price off... 4. A more pleasant vibe - it wasn't at all how people talked to me, it was how they spoke to each other. It was stressful to hear people clearly upset with each other. And it wasn't just 1-2 people - it was how everyone interacted with one another. Weird.

I have been a member for the past 4 to 5 years. Kaitlin with Peaceful Healing Massage & Cryo is a…read moremiracle worker. The fact that she combines massage with cryo and cupping...basically removed my need to also see an acupuncturist. She has fixed me more times than I care to admit. I am 50-something going on 20-something, so I tend to over extend myself. I value Kaitlin as a kind and caring person as well as the consummate professional. I recently moved out of state and am missing her already! Kaitlin is a ray of sunshine. She helps to heal both physically and mentally. If you are in Sacramento or Placer County...look no further, you found your healing massage therapist!

I highly recommend Kaitlin to do your next massage. Her healing hands and her serenity room is…read moreexactly the right place for peace. The oils she uses are out of this world relaxing. She helped me through a tough pregnancy by relieving any stress that came with a very difficult pregnancy on a weekly basis. If you're in need of an amazing and relaxing massage Kaitlin is the one that will make you feel amazing afterwards. Not to mention her room is almost like heaven to walk into with a perfect blend of oils and fragrance to make you feel at ease. If you need a massage, Kaitlin is the definitely the one you want to schedule an appointment with.

They are the best at getting me in last minute because I am a terrible planner!…read moreLily and Amanda are excellent. Use Amanda if you need a deep tissue. She will really get you worked out! Lily has great pressure and is very relaxing . The are a wonderful Business

Nearly two years after the fact and my sciatica still flairs up constantly, hasn't been the same…read moresince I visited this place, if there was a way to prove they caused this issue I would sue their asses into oblivion, In response to the owner, I have had dozens of massages over the years and never before or since have I experienced such aggressive stretching, also I was never asked nor gave consent for those kind of stretches, the only thing I have experienced even close was in high school and college in an athletic training room. Irresponsible to perform them on a senior citizen who is not in prime shape.

Omg, Dana was amazing. She's very gentle yet firm in her technique, and always keeps communication…read moreopen before, during and after the message. She's definitely an individual that has genuine care for others. She's friendly and approachable. Which is huge for me (introvert) and meeting people can affect my anxiety. I'm definitely a fan and will forever hire Dana for her services and tell everyone I know about her. Thank you so much.

Simply the BEST!!! Do not hesitate to see her, nobody better…read more Thank you so much Dana, you are amazing!

Lost my regular massage therapist during the pandemic due to her career change. Decided to look…read morefor another. Tried this place and got a massage from Kristin. I was very pleased with everything. Competitively priced. Clean relaxing environment. Promptly got me in at appointment time. Had different choices for massages as in relaxing, therapeutic and stretching. I was unsure which massage to book as I wanted all three! I booked the therapeutic and talked to the massage therapist about my needs. She was able to get everything I needed done. Kristin had excellent knowledge and very good client interaction. Since I was new she made sure the pressure was right. She made sure to work on areas I really needed worked on. Very respectful of my privacy. She was waiting at the door with a glass of water when I was done and I came out. I've already booked another appointment AND sent my daughter in for a massage. Looking forward to better mobility!!

Love Katie. She's amazing. Like really, really amazing. She's got a sixth sense for pain management…read moreand goes right to the source. Love her vibe, her empathy and her amazing work. I also hate writing this review. Because she's going to be booked solid ... and quite frankly already is. Will I ever get another appointment? Probably not after you read this review about how amazing she is.

I had Stephanie as my Esthetician and Penny as my massage therapist. Honestly it was one of the…read morebest, if not the best experience I have ever had. Stephanie gave me a wonderful facial and also taught me so much about my face. She answered every question I have and gave me the best product recommendations and tips for things I should change at home. I will forever go to her. Penny had hands from Heaven and her massage had me feeling extremely relaxed. She stretched me while massaging and her technique was unlike anyone else. I will recommend everyone to this spa!!!

I was gifted a massage here and was really excited to get to have some time to myself to relax…read more Upon entering, the spa was relaxing with calm music and fountains in the background. The receptionist was kind and had me fill out a massage intake form so it would be personalized to me. I chose to get a deep tissue thermal massage. They have women's and men's locker rooms to change into a robe and sandals. One thing that I didn't love was how small the women's locker room was. When there are three or more people in there changing, it's a little bit too close if you don't know the other people there. After changing, they have a relaxation room where you can calm down and wait for your masseuse. I was a little bit uncomfortable waiting, as when I entered the room, there was a man who was fully dressed and on his phone while sitting there. As a woman in nothing but a robe, it made me uncomfortable that he was on his phone just sitting there. I'm sure he meant no harm, but I would have liked it more if phones weren't allowed. It would be more relaxing. The massage itself was wonderful. I had Mira, and she did a great job releasing some of my tension in my shoulders and neck. She did some nice stretches during it too. I especially enjoyed the heated packs she put on my back and neck throughout. After finishing the massage, you are offered water, champagne, or a mimosa, and can go back to relax in the relaxation room. Overall, I really enjoyed my massage and think it will help my body feel better. Just wish the relaxation room was phone free for peace of mind.

If you're looking for a no-frills place that delivers a really solid massage, this is it. It's not…read morea fancy spa with a lot of extras but honestly, I don't need that. Give me a great, relaxing massage, which they deliver every time. the manager Alice is so sweet and can usually get me in for a 90-minute appointment even on short notice, which is a huge plus. All the staff I have interacted with has always been kind and professional, huge bonus they have strong hands & know how to work out tension. If you care more about quality than ambiance, this place is a gem. I always leave feeling so glad I came.

Very relaxing and a great massage. I think I fell asleep as it was so nice. I came for a 60 minute…read moremassage, but ended up having a 90 minute massage as it was so nice. I do recommend it and I will be back. the atmosphere is great with a private room and nice background music. All the need is scented candles and it would be better. ;)