First, I want to say that our system is working really well. It was installed in December 2025, and…read morein June 2026 we produce more electricity than we use. We had some negative experiences with Photos Brothers, but they made up for it, and I understand that they have changed some of their policies to be more customer-oriented. Overall, I am happy with the system and feel much better about the service they provided.

My experience with Photon Brothers has been nothing short of infuriating. I want to be absolutely…read moreclear so nothing gets lost: the communication, customer service, and basic professionalism I received were shockingly poor, and I deeply regret choosing this company. Photon Brothers wasted 6 months of my time and cost me roughly $17,000 due to their negligence. I repeat, DO NOT UNDER ANY CIRCUMSTANCES CHOOSE PHOTON BROTHERS. There are many solar companies out there, take your business elsewhere!! This is a company that puts customer service LAST and will throw you under the bus and leave you hanging the when issues arise and they need to do something that inconveniences them or impacts their bottom line despite contracts, written and verbal promises and basic honorable/professional business norms. Our family moved into our new home in June and immediately began comparing solar proposals. I ultimately chose Photon because Sam Johnson (senior sales rep) appeared knowledgeable. I was explicit with Sam about the type of roof and shingle I had--I even sent him the official documentation from the roofing company detailing the type of roof and shingle. He assured me multiple times that Photon could handle it and told me he had built extra labor costs into the contract for exactly that reason. We signed a contract and approved financing. Then came the site visit with the installation supervisor, Drew Perry. I was on the roof with Drew as he inspected everything. He told me directly that the roof was suitable and we were "good to go." Every step of the way, Photon reassured me the system would be installed before year-end so I would receive substantial expiring federal tax credits. Throughout this process, I repeatedly checked in with the project manager, Kaitlyn Martinez. Responses were rare, slow, and unhelpful--but when she did reply, she also confirmed everything was on track for installation before year end. Install day--November 24--was when it all fell apart. Only that morning did the installation team realize they had completely overlooked the shingle type and couldn't install the system, even though I had disclosed this upfront and even though their own supervisor had inspected the roof in person. The install crew told me they messed up and would make it right and still get it done before year end. Kaitlyn (project manager) called--one of the only times she ever did--and assured me there would be no added cost and they would still complete the project by year end, I was reassured again that they would uphold the contract and their promises. That turned out to be untrue. After several incredibly frustrating conversations with Sam and co-owner John Johnson, where I had to constantly call them for updates, I was finally told that Photon would NOT complete the project at all. They openly admitted they made the mistake but refused to honor the contract or their repeated promises because it would cost them more in labor. John specifically told me that--even though the error was entirely on their side--they were not willing to take the financial hit to fix it and I was just out of luck. They refused any sort of compensation for my lost time and money. John initially tried to blame me because I had a difficult roof, then blamed Drew Perry (instillation supervisor), then blamed his Ops team then just told me verbatim "construction is difficult" and I need to understand that, so too bad for me. As a result, I've lost more than six months of time and a ~$17,000 tax credit, all because Photon Brothers failed to do their job, failed to communicate, and then refused to take responsibility for their own mistake. Based on my experience, I would strongly caution anyone considering this company. They overpromise, underdeliver, and when their internal failures come to light, they deflect, delay, and ultimately leave the customer holding the bag. I cannot recommend them under any circumstances.

Matt was able to come out to my house for an inspection and help me get a better understanding of…read morewhy some of my lights flicker. Apparently it's not ghosts He took time to understand where I was seeing some problems and then was able to explain why I may be having some issues. I have both an EV charger and a hot tub on my property and he also gave some guidance on if I'd want to switch to a 220 for faster charging. I really appreciate that he was prompt, clearly able to explain and share what my situation was, and also was a good price. Plus my dog liked him. Overall would highly recommend supporting this small local business!

Trustworthy, dependable. Came over & fixed my light, gave me a fair quote for another job I need…read moredone. Would def recommend m.

This company is a SHAM! I've had solar now for 10 months and my bill dropped by only $50 a month…read more At that rate it would take 45 years to break even on this system. The company sells you by telling you that your electricity bill could pretty much get to $0 plus a few fees and taxes each month. I have emailed and sent over my electricity bills just like they asked from the last 6 months and still no response back from Sun Power Pros. DO NOT USE THIS COMPANY! Save your money.

I had Solar Power Pros installed back in 2018. It had already gone down once with a bad transponder…read morein 2020, but they eventually fixed it. I got my July electric bill on Aug 10 and it was $380! I immediately checked my solar power system app and noticed that it's been down since June 23. So basically my solar has been down all summer, the most important time of the year. The system i purchased came with an email notification system, in the event that there's a system issue. Guess what, no email ever notified me! I called Solar Power Pros and they said "our email system has been down lately" and they said they'd come out and take a look at my system. They arrived about a week later, and i haven't heard a word from them since, even after attempting to call them on multiple occasions. Their customer service is awful and now who knows how long until they actually fix this? I will keep updating this review and hopefully this company will make this issue right. UPDATE 9/5/22. The CEO did call to explain the part that broke has been ordered and hopefully it will arrive soon and get installed asap. He also was nice enough to provide the phone number for the manufacturer (SolarEdge). I contacted them and they blamed the email notification system on Solar Power Pros for not enabling the notification, therefore both sides are passing the buck off. Hopefully somebody can make this right.

I have had the good fortune to work with Mackenzie and the Impact Solar crew on several projects…read more They consulted and installed my original solar array, then 3 years later serviced and replaced an out of date Solar Edge converter for me. Then they added more panels to my system when the rules from Excel changed. Just as that work was going to be done, we had that huge hail storm of June 2023. Mackenzie to the rescue, he met and negotiated with the insurance adjuster every step of the way and got a great settlement for my roof, home and property damage. The work and craftsmanship has always been timely, neat and tidy. Thanks guys!

The electrician, Paul H., kept me informed at all times. He was professional,accommodating,…read moreknowledgeable and an all around joy to work with. He gets a 5 rating! Walker B., one of the inspectors, was also friendly and knowledgeable. 5 Very pleased with the actual ownership vs leasing of these solar panels, my upgraded electrical system and the future addition of my EV charging system. T Con: Wasn't informed about the timing/day of all inspections and iI'm so glad that I'm retired or I would have missed them just showing up. Yesterday Xcel tech's came to swap out my meter, no call just dropped by...Reflection on Xcel and not Impact Energy. I can't comment on the savings except on the fact that the rebates have increased this year so good timing on my part. Waiting to schedule an appointment with technician to learn more about turning it on and beginning my journey as a responsible citizen!

We purchased a new home in '21 and knew we wanted to do at least three things right off the bat: 1)…read moreinsulate the attic, 2) install solar, and 3) an EV charger. I was pleased to find that REenergizeCO did them all and were more than just an installer but on mission to increase energy efficiency. From start to finish communication was fantastic. They first did the insulation and we noticed a difference almost immediately. They also took care of submitting the Xcel rebate paperwork for it. The solar panels and EVSE came a bit later. Again, they took care of all the paperwork with Xcel. The system has been working without flaw since and saving us tons of money in this inflated energy cost environment. We had them out recently to detach and reset the panels for a roof replacement. They took the opportunity to slightly tweak the layout for better efficiency. Still the same commitment to quality!

We are building a small addition to our home and on a whim I decided to get a quote from a…read moreprofessional service to compare vs doing it myself. REenergizeCO fit the bill. They are even going to process a rebate for me to reduce the overall installation. The crew was courteous, efficient and were always open to my questions and review of the work. From estimate to installation an excellent experience!

From first contact after a referral to Namaste, everyone was professional, friendly, and available…read more Every employee was consistent in service, accessibility, skill, and competence. Phone calls were always returned, progress reports on equipment purchase and installation were plentiful, and I felt attended to in every way. The installation was amazing. Several trucks pulled up on time and like little ants, every pro fanned out to do their jobs. The work area was left immaculate and when the project was okayed by Excel, everything was turned on and worked perfectly. Follow-up was reliable and I continue to feel that if I need anything, the folks at Namaste will be just a phone call away. I have been saving tons of $$$ since install and operation. They have handled all the rebate paperwork too. I can't recommend Namaste Solar highly enough! I'm so happy to be mostly independent of "the grid" and now that my heat pump is installed, I am truly going "green"!!!

These folks just keep going above and beyond. Namaste Solar installed my system around 10 years…read moreago. Everyone should know how well they take care of their customers for the long term in light of the life of the system that is purchased. I'm writing at the moment because SunPower warranted my solar panels and they recently filed for bankruptcy protection. I had no idea. However, the manufacturer of the panels will stand behind the warranty IF I register with them within the next few week. Again, I would have had no idea. Thankfully, Namaste sent me and email informing me of the situation as well as the looming deadline. That's taking care of their customer. I'll that, a year or so ago, I had to install a new roof on my house. Namaste was very responsive and coordinated the work necessary to remove and reinstall my panels. Pricing was reasonable and service was excellent! Making a substantial investment to purchase my system, I couldn't be more satisifed with the quality of their work, their customers service, and their willingness to stand behind what they do. Thanks!

I had a great experience working with Heartland Construction Services LLC (also known as Rex…read moreRoofing & Restoration, LLC). They were able to get the job done quickly and efficiently, and they were very customer service oriented. I contacted Joe from Heartland in January of 2022 for the first time. He appeared to be very transparent, knowledgeable, and honest. The company also had the right documentation, reviews, and insurance coverage required to finish the job. I feel like they explained the process extremely well from start to finish. They were also very familiar with the process of working with insurance. The company had a few hiccups with the project, but they handled them graciously and with a strong sense of urgency. For example, there was a delay in getting started because they needed to wait for the insurance company to approve the claim. However, once they got started, they were able to complete the roof installation in a day and they got me on the schedule in only a week's time (despite the overall delays in the industry). In other words, another company may have taken a month to get the project scheduled and materials ordered. They had also got some green skid marks on the driveway from moving the OSB boards, but were out in no time to power wash and scrub the driveway clean. Don was out there on his hands and knees. To me, that is a whole new level of dedication to customer service. Another company may have just snubbed its nose at my concerns and ignored them. Don, the project manager was out several times to make sure the job was done right. He even came back days later to finish painting the inside trim around the skylight. Shannon kept me informed and always was on top of addressing any concerns or needed information. Specifically, Shannon was always quick to respond and always had the answers to my questions. She was a great advocate for me as the customer and helped to keep the project on track (despite those delays because of insurance). I really appreciate all her help in getting the job done. Joe has a lot of experience with this kind of work, and he knows that insurance companies and building departments can be tough to deal with. He was really persistent in advocating for me and trying different approaches. His expertise and problem-solving skills were greatly appreciated. Heartland was also able to upgrade my roof with high-quality class 4 shingles and their team was professional, friendly, and courteous throughout the entire project. They also went above and beyond getting the payout I deserved from my insurance company. The fight dragged on for much longer than it should have, but even the lawyers didn't care to take it on. I can only be eternally grateful for going to bat for the customer and doing what's in their best interest through and through. In short, Heartland Construction is top-notch in every way--I highly recommend them!

I thought it was weird Rex Roofing was interested in the job I initiated as a Yelp Project because…read moreI haven't seen anything remotely resembling my 1200sqft 1970 ranch house on their website or socials, and I'm in Longmont while they're based in Castle Rock. Stay far away from them if you're not in a reasonable service area. They are an insurance claim chaser company and will step all over you to get at your payout. They sent different people out to inspect and provide quotes (gutter and soffits/fascia was the scope requested). I did not ask for a roof assessment but the gutter guy thought it might be eligible for an insurance replacement, so I said sure send the guy on out and let's see what happens. That's where it got really.... interesting. My first appointment was for a Friday. I asked for a specific time so I could manage my work schedule around the inspection. A time was agreed upon. Nobody showed up. I had to initiate contact to find out that they would not be coming that day due to the time/distance. We rescheduled and on the rescheduled date, I reached out early to confirm the time and was told the inspector would be 30min late. I readjusted my work calendar and was notified it would be an additional 15min. This turned out to very much work in my favor. The inspection was very thorough and took about 1.5hr. At the conclusion of the inspection I was told they can convince the insurance company to replace the roof. They showed me what ended up being a contract, but was not presented as such explicitly by name. I was asked to sign before they revealed the "fine print" on the back page - which involved having the insurance company sign the check over to Rex Roofing rather than me (I have USAA). This didn't sit well after discussing with several people and reviewing the fine print. I voided the contract within the 72 hour grace period so I can get a second opinion, gather additional quotes, and control my own insurance payout (if that happens). Instead of responding to me to confirm they received my email (always document in writing! With time stamps!) they forwarded it to the inspector who started texting me asking to "resolve" the situation. I explained, as I had in the email, that I would be taking my insurance payout myself and I requested a "cash price" quote from them. I was then told there was no way my insurance company would approve it without the inspector present, a number of wild assumptions and insinuations were made, and I was essentially berated by text by the salesman for exercising a legal right to void the contract. I had to block his number because he would not stop texting me to mansplain how I had no idea what I was doing as a homeowner and he was the only person who could convince my insurance adjuster to cover the roof. Turns out he was right - they talked me into opening a claim, the adjuster said the roof is perfectly fine and they would replace only one portion of one downspout that had hail damage. I can't tell you how the "value" of this company compares to others because they said they would do the work "for a price agreed upon with the insurance company" without providing a scope of work or any numbers of any kind in writing - so I guess they're not really interested in much besides doing the job for as much as they can squeeze out of the insurance company. I might not have made a USAA claim myself but everyone else in my family has.